Extended Stay America Suites - Miami - Airport - Blue Lagoon

The room was somewhat dirty, with peeling paint on the walls in several spots; there was no hair dryer, no shampoo or conditioner, and the door lock was broken. The TV wasn't working, and there was no staff available to fix the problem.

No respetaron la reservación El reembolso queda orto. Deberían pagar una indemnización por la pésima experiencia de llegar cansado de un vuelo y que no se tenga la habitación del hotel lista. MUY MALA EXPERIENCIA

There was no iron in the room and the office did not have an iron when I asked

Room service is none existence. I got a room with the floor so dirty that it was disgusting. I walked with my bare foot to go to the bathroom and they were as black and dirty as if I was walking barefoot outside. I request for the room to be clean and I was told they clean their room every 15 days if the room is occupied. I had to go to the office 3 times before the floor was cleaned, I received a dirty room so they should not make me wait. The demographic that stay in the hotel are truck drivers, Road worker crews that construction company use. lot of people drinking and smoking in the parking lot. Why I stay in this hotel, because Miami had lots of events and the good hotels get booked fast, Lesson don't wait to last minute to book a hotel in Miami. This hotel is in a good area, close to the airport and easy to travel if you have to use Uber/Lift.

Room smelt like wet dog. We even bought an air freshener and it still smelt the whole trip. They do not allow you to get more towels/washcloths unless you return yours and wait until the afternoon. We stayed 5 days and only received 4 washcloths. Don’t bother asking for plates/utensils/etc because they don’t have any even though there’s a sign in the room that says they have it. I never felt clean in the hotel room. Walked around with shoes all the time. If you’re staying for a night, it’s fine. Anymore than 2 days, would not recommend.