奧蘭多機場喜來登套房酒店

Very efficient airport shuttle pick up 24 hours a day. Nice room and pretty lobby quiet;

The staff was super friendly and helpful. The room was spacious and well appointed for business, so much so our granddaughter wanted to play office! It was convenient to have the restaurant onsite though the continental breakfast was overpriced. Overall a comfortable place to stay

We liked the ability to get a shuttle ride to and from the airport. It was a safe and convenient place to stay with a brand that I am very familiar with and use frequently. The dining staff were very kind and helpful during both of our recent stays. I think the only con or gripe I would have is that the parking offered by the Sheraton for a long-term stay was way more expensive than other places. We had to go with another long-term parking company even though we stayed at this facility both coming and going from our trip abroad.

Rooms were very clean and modernized, more than enough towels and toiletries. Restaurant can improve on the menu items. Utensils were not as clean as expected. The pool was nice partially indoor and out door. I just didn’t like the fact that the pool is behind the glass by the bar and restaurant so the other guess can see you while sitting at the bar

So expensive and no one tells you that you have to pay for parking or how much it cost. You hid the extra cost just to get the booking. Then you still don't even talk about parking at all during check in, let alone letting me the cost. Very shady!

All was good with the hotel. It was a surprise that we had to pay for parking. As it didn’t say anything on the website

Very nice rooms and property. Beds and pillows excellent. Dining, bar etc very nice with friendly staff including the robot that brings out your food from the kitchen.

The airport shuttle was excellent, they had construction going on around the pool area and could not access the indoor portion.

The hotel was nice and clean. Only thing that was discouraging was the fact that the pool was under construction. I booked with them because they had a pool so it really sucked to not be able to use it during my stay. Sure wish they would’ve had it posted on their site. Oh and you have to pay for parking every night. 🙄

Nice sized room with separate area for seating and a TV in each room. Clean and well supplied but the shower pressure was poor. Parking was $24/day

We stayed here for one night before catching a flight back home. The hotel room was spacious, but run down and the couches were stained. But we were only there for one night, so we didn’t care much about the cosmetics. Unfortunately, my daughter woke us up in the middle of the night seriously ill and had to be taken to the hospital. When we turned on the lights, we found a bug in her bed, we squished it so we aren’t sure what it was and found a cockroach under her crock. We ended up having to take her to the hospital, so that took priority over complaining to management and changing our room. The picture of the cockroach is a screenshot from the video. Again, we were dealing with this while trying to get her ready to take her to emergency. So dealing with this was not our top priority. When I brought it up to the front desk in the morning, all they said was they would tell management. Stay away!

Poor professionalism by staff. Everything felt damp. The associate at the door did not greet us, we barely could get her to look up from her iPad to find someone to check us in. We had a 7 year old, that had yet to sleep due to the delayed flight. The associate did not offer to book us a room, we had to ask. After charging us he asked if 1 bed was okay. We were a family of 3. We said we needed two beds, he said he would have to charge us again for a pricier room. Due to not having slept, we just said we would take the other room. The pullout bed was stained. Overall, horrible experience.

There was an odor of mildew in the room very strong smell pillow had a stain

Very friendly staff. The room was clean and the room was comfortable. Will definitely stay again.

Dirty sheets, too expensive for the service and offerings. Paying for parking $20.00 when I have to park myself on the other side of the building, does not make sense. Paying $5.00 for a bottle of water? Sheets stained, 3 towels for a double queen bed?

One of the most clean, good location, quiet hotels I have ever been too. Staff was so friendly, convenient restaurant and bar in the hotel. Rooms were super big with a living room that was separate from the actual bed. One of the cheaper options for this area. I would recommend getting this room to anyone. Also the free water bottles and Starbucks coffees in room free was a nice added perk! Shout out to all staff for making this start to vacation unforgettable!! You all truly take passion in what you do and it shows. From the house keeper, from desk, and shuttle guys I was so pleased! Thank you again!

The staff both on checking in and checking out was great, the lobby looked promising but the room was atrocious. I booked this room through expedia as it specifically said it was "great for families". Upon arriving in our room it smelt like mold, someone who hadn't showered in 5 days BO, and stale cigarettes. It wasn't just the air in the room but the pillows smelt like someone used them to wipe their armpits out, absolutely disgusting. We only booked this hotel for one night to be closer to the airport for an early flight but I will never stay at this hotel again.

Unfortunately upon booking I specifically chose this property for the private balcony/outdoor patio as well as suite with doors to separate bedroom from the living space, and was not provided either. Bathroom has clumps of hair in the tub from prior guest as well as other aspects that were not to the appropriate standard of hotel hygiene.

You have to pay for parking and then our room smelled so bad, like the carpet was wet and the hallway smelled bad as well. Our bathroom looked liked dryer up bleach so we got our own supplies and cleaned it and our sheets were old so we bought our own. Other then that it’s a decent place to stay!

Needs updates, cant believe they charged to self park in an open ungated large parking lot. Rooms were dated, smelled of mildew, coffee but no cups....it was close to airport

We had to have maintenance come to the room because the a/c wouldn’t stop running. We were told the unit needed a part that they didn’t have and we would have to let it run or turn it off completely. So it ran all night at a temperature that we could live with. Also the refrigerator had to be turned off because it was running all the time. We had to pay to park which was listed on the website but buried in the listing, and their WiFi was not free, you had to join their group to use it.

The suites are roomy and well equipped for the price point. The furnishings in-room are a bit dated and there's a little bit of a musky odor but the common area is updated and modern. A decent airport hotel option for a night.

The room is the perfect set up and size. Our room was ready when we arrived. Aside for a noisy patron down our hall, the stay was just right.

Everything was convenient. The room was spacious. The bed was extremely comfortable. The indoor restaurant had very good food.

Good location, close to airport and local restaurants with airport shittle and long-term parking. Lobby is nice with bar/restaurant, rooms are a little dated but clean.

The air conditioning was extremely loud and had a high pitch whine which made it hard to sleep.

The television in my living room did not work

Clean, friendly staff, great food, and excellent location. The only downside is that the walls are thin. I spent my entire night listening to a couple argue and snore. Most likely, I won’t stay here again because privacy and quietness are important to me.

Nice sized room with separate area for seating and a TV in each room. Clean and well supplied but the shower pressure was poor. Parking was $24/day

We stayed here for one night before our early morning flight. The staff were very friendly and the burgers at the restaurant were delicious! The room was dated but clean and adequate.

My stay at the Sheraton Suites Orlando Airport had its ups and downs. The hotel was noticeably short-staffed, requiring guests to pick up towels, bedding, and other necessities directly from the front desk. Additionally, the room phones were non-functional, meaning I had to call the hotel from my cell. I also experienced frustration when trying to order from the SkyBar and Grill, as they didn’t answer their phone after multiple attempts, and when I finally placed my order at the front desk, it arrived incorrect. On the positive side, the staff did their best and always greeted us with a smile, and they do offer a nice shower. Overall, it felt like they were doing what they could given the circumstances.

Staff was friendly and polite. However, the front desk checked someone into my room and gave her a key while I was in it. If I had not deadlocked the door the mother and her toddler would have caught me stepping out of the shower. After that close call, I did not trust any noise near my door.

We paid for the room. Non-refundable!!! When we got there it was no longer available. It was 1:00am and no help was offered. We had an 8am flight so We ended up going back to the airport and spent the night on the floor. Not good enough.

The shuttle driver whose name is Tiger is wonderful. On time, pleasant, and helpful for a first timer who needed info. Very professional but warm. Would recommend this place for anyone. Clean, good accommodations. Great staff.

The staff was wonderful from the minute we checked in, the housekeeping staff was outstanding flexible and went out the way to make sure we had everything we needed during our stay. I’m sorry I can’t remember names, but the young lady who took care of us on the second floor. We were in room 214. She was amazing very courtesy professional. The young lady in the dining area was also amazing professional courtesy they made us really feel welcome. Welcome to the entire staff. We are thank you my wife and I would recommend and stay there on our next trip to Orlando. Thank you very much everybody.

I had to go behind the desk & knock on the office door in order to check in as the desk was deserted.

Second time staying at property. Very disappointed in shuttle service. Called twice. Went to voice mail and they call you to call back. Ended up taking an Uber. When we checked in, I’m pretty sure the host wasn’t too surprised. Rooms are nice, but dated. In bathrooms you can see areas of neglect. Like holes behind doors. Obviously, I gave them a second shot, but ended up more disappointed on this trip.

Friendly staff, close to airport, shuttle to and from airport

At check-in was unable to secure a shuttle for early morning flight, only 1 shuttle running with max of 11 passengers. These were all booked and there’s no option to reserve a shuttle prior to check in. Very inconvenient when you think you are staying close to airport for convenience.

My reservation was cancelled on the day of booking 2/15 without prior notice. I had booked in Jan via Expedia. I got multiple confirmations of the booking. They cancelled it while my plane was in the air. I was stranded with a 3 year with a medical condition and a 5 year old at the airport. Manager had no regard for my situation and couldn’t explain why my reservation was cancelled. I provided him the receipt of my booking confirmation to no help. My young children and my wife were sleeping on the airport floor till I could find a room somewhere else. Out of 25 calls to hotels over 2 hours only one motel had a room available and we didn’t get to bed till 3am. I came to find that Orlando was very busy on 2/15 due to Daytona, Valentine’s Day, etc. so they probably cancelled my reservation (because my flight was a late arrival 11:15p) to make more money. Very unprofessional, and I have never heard of anyone cancelling a confirmed reservation. The Sheraton used to be a good brand but my experience was it’s down the tubes.

Very efficient airport shuttle pick up 24 hours a day. Nice room and pretty lobby quiet;

Very close to airport.

The rooms were huge , super clean and really good location

Location to airport and dining

Convince to the airport!

Friendly staff, close to airport, shuttle to and from airport

Close to the airport with lots of food options

Very close to airport convenient

Very comfortable and convenient to airport. Highly recommend.

We stayed one night before we left for a cruise. They have a shuttle from the airport to the hotel. They are very close to a mall/shopping center. The hotel is very clean and the staff are very friendly.

Breakfast was great, customer service was amazing!

The staff was super friendly and helpful. The room was spacious and well appointed for business, so much so our granddaughter wanted to play office! It was convenient to have the restaurant onsite though the continental breakfast was overpriced. Overall a comfortable place to stay

Staff was pleasant, transportation to airport simple. Food at dining area was mediocre.

Old building bot updated. Bar is bad... not good drinks ... no a barman. Perdon just served the drink withouth mixing it... food very bad. I pay $30 for a box peptobismol for eating there

food in restaurant was good

Very nice rooms and property. Beds and pillows excellent. Dining, bar etc very nice with friendly staff including the robot that brings out your food from the kitchen.

Very well kept overall. Lobby was inviting, staff attentive, and the restaurant is more of a bar with nice tables/chairs in the other side of lobby- would have given all 5s but it seemed like carpet cleaner was still on some parts of floor. My burger was overcooked but I still enjoyed it.

Really nice place to stay. Staff was great and the restaurant was really good!

I liked the hotel. I did not like that I purchased two breakfasts on Expedia but the hotel did not have any record of it. This cost me $25 for an average continental breakfast . 😡

The evstaff was great but morni g breakfast crew was kind of rude.