Hampton Inn St. Augustine US1 North

The hotel was under renovations so it was loud an smelled. I did not know this when I booked. The breakfast was ok considering it was free, but i should not have had to pay $18 a night to park on a spot that was an open lot.

This property is being renovated. for all the messages sent before check in about apps, parking etc. I would have appreciated knowing that the lobby is completely gutted and common areas, entry hallways, no ice or vending machine. They have also removed garbage cans inside except one by coffee station. The coffee station selection only had hot water and one coffee roast (usually had Medium and Dark roast options). The Grab and Go breakfast bag was appreciated. However, we actually look forward to the hot and cold breakfast options at Hampton Inns. It was actually one reason we continued to stay at Hampton Inns. For some reason management has chosen to play music throughout the halls All Night Long. Not loud but you can hear it in the rooms. Our entry door happened to be right by one of the speakers. Inside the room they are clean BUT two observations. First, the surface contact vinyl covering the doors to refrigerator and storage is obviously bad decision. Previous guests have tried to open from top and torn the vinyl. Second, the plumber contractor needs quality audit. Bath/shower faucet was not installed correctly and poor quality. Not tight or sealed to wall and 'stopper' to divert flow to shower head did not seal. The sink faucet has o-ring seal is not in place and protruding out the back side. Finally, sometime between our stays at Hampton Inns "Pet Friendly" no fee went to "Pet Allowed - fee applied". $75!!! Maybe scale it by size/breed $25/$50.

This was absolute worst Hampton, and I've ever been at that's including the condition of it as they were renovating, but mainly because of the host period we paid for a studio suite, and when we got there, the host told us that they did not have that room for us and that we had to keep the same price for a regular room period. We thank God that hotels com eventually compensated us , but the host at hampton in was very dismissive and not accommodating even though they had made the mistake. Very disappointing!

Great location and nice rooms. Unfortunately the lobby was under construction so no hot breakfast when we visited. Staff did accomdate with nice bagged breakfast you could enjoy in your room.

As the hotels.com ad didn't say anything about the construction going on, things were not as to be expected. Breakfast was not what was said in the ad. No dining room to eat the basis bag breakfast in. The hallway was actually not clean. How ever I made due. I purchased the added on insurance for my stay am wondering if the property not being what was advertised, should I file a claim for not being satisfied as I should have been.