TownePlace Suites Atlanta Buckhead

Great place to stay for our family for a one night before heading elsewhere. My only note of critique would be that we had chosen this specifically for a pool and it would have been helpful to have been notified that the pool was not available until after the May long weekend.

The breakfast was very good and a wide selection of items to choose from. I had booked this hotel mainly for the hot tub, it should be listed as a seasonal item that won’t be open year round because I was highly disappointed as a mother in single parent mode for 6 months and was fully looking forward to relaxing. If guests don’t choose to go outside if it’s chilly to use a hot tub, it should be up to them.

Outdoor hot tub had a lot debris like leaves.

Very convenient in terms of location. Parking is excellent. Staffs are friendly and accommodating. At night the noise from loud mufflers and motorcycles came thru the windows very easily. Not soundproof.

I’m disabled. The elevators didn’t work the entire time I was there. I couldn’t get out and go to the pool and go out and enjoy myself because I couldn’t walk down those stairs. It was a terrible stay. I should get some of my money back.

Convenient location, clise to everything. Nice amenities such as free parking, wifi, breakfast. In room kitchen fridge, sink, utensils, sitting area are all nice and convenient. There is an in rooms afe that does not work and its door keeps popping out requiring the closet door to stay close on one side. Not a big issue for us. Would definitely stay there again.

We stayed here for 5 days and so we wanted the kitchen. The stay here was very comfortable with the room having all the necessities. The laundry was free except for the laundry detergent. The breakfast was also very good quality . The gym was a bit sparse with only the treadmill suiting us. Will definitely recommend this and we'll stay here again.

I booked this property for 4 reasons. Reviews said it was clean and it was. Free breakfast was nice. Free covered parking was amazing, in a city that normally charges $40-60/ day for hotel parking. And a gigantic jacuzzi outside. Website said so, picture and all. . That was a huge reason because we were driving 7 hours, and the biggest disappointment. . But it was full of leaves and bugs and the jets were no jets. It was a hot bath with bugs. No towels, you had to ask the front desk to go upstairs and get you pool towels. A garden hose ran from around the whole building.and repaired with duct tape, was left inside the hot tub. ..and nobody maintaining the area.

Internet access was not the best. Our sink was backwashing someone else hair but it couldn’t get fixed until the next morning, the safe wasn’t working after we reported it but they never came to fix it. The pool was dirty and no towels on site. We never got our room cleaned and we had to go downstairs to collect towels.

Yes the room was spotless excellent service good breakfast free laundry best customer service

The staff made our stay comfortable and the daytime staff is very was very polite and friendly.The night staff were straignt business and helpful.The rooms were very clean and comfortable .

Room was okay clean only the bathroom was dirty the shower water didn’t go down

Stay was great. As soon as i arrived i was met with a smile and had a pleasant check in. Room was clean and set up nicely. Breakfast was good with a nice variety of food. Overall just a nice stay.

The place looked nothing like the pictures posted online. The room was tight and dusty. I checked out that same night meanwhile we were supposed to stay for 5 days but we ended checking out two hours later and checking in another hotel. The other thing is that after we checked out, the receptionist left for the day before her coworker made it to the hotel, so basically there was no front desk associate at the reception when I was exiting the hotel.

Hotel was extremely clean, the staff were very nice, breakfast was just OK. We had a two bedroom suite, my shower was great, my sister said her shower was a little cold, other than that, our stay was great.

Staff was helpful and quickly checked us in. The room was a bit small and carpet was filthy

I got there and the check in lady was nice enough. I didn’t sleep in the bed since we only used the hotel room to get ready for a concert but when we came back and I was fixing to shower I noticed hairs all over what was supposed to be the clean towels. Long dark hairs and then some pubes on the wash clothes. Everything else was pretty clean but ugh hair is so disgusting. I probably wouldn’t stay the night here but at least I didn’t see any bugs…

We enjoyed being able to stay on the ground floor with our dog for easy access in and out. Staff was friendly, and the room was clean and comfortable! I would recommend this hotel and stay again.

Internet access was not the best. Our sink was backwashing someone else hair but it couldn’t get fixed until the next morning, the safe wasn’t working after we reported it but they never came to fix it. The pool was dirty and no towels on site. We never got our room cleaned and we had to go downstairs to collect towels.

Yes the room was spotless excellent service good breakfast free laundry best customer service

Needs major updates though staff is very friendly and facilities are clean. Breakfast is surprisingly decent. Too close to highway and noisy at night

Great staff accommodations good Internet didn't work

Staff was outstanding; friendly and very helpful. Suite was small but comfortable - everything we needed. Close to our destination.

The bed was uncomfortable (over used mattresses, sinks in the middle), the bathroom door was broken, the tub was clogged, air conditioner fan was so loud, tv remote was broken and couldn’t watch anything, the only good thing was the free breakfast.

We stayed in 309, next to the freeway exit. May be a bit noisy with traffic at night if you’re sensitive.

This property wasn't terrible but wasn't great. I have a lot of the same criticisms as other reviewers. The traffic noise was loud and the property needs updating/renovating. We got a suite because we wanted to cook in the room, but the one burner on the cooktop didn't work and the other couldn't get hot enough to boil water. The breakfast was lacking, even by chain hotel breakfast standards. There were broken outlet covers, creating a shock risk and the TVs wouldn't allow use of our Roku brought from home. All that being said, the hotel was kept very clean and the staff was extremely helpful and friendly. It speaks to me of excellent management at a property that needs some financial help from corporate. Also note, while the hot tub thing at the hotel is gross, you can use the nice pool at the hotel across the parking lot for free. Location was good, an easy drive to everything we wanted to get to, shopping within easy walking distance.

The hotel & staff were nice enough, & the room was actually a small suite with a kitchen. The shower had good water pressure, but there was paint peeling off the wall in the bathroom and the sofa bed in the "living area" looked like a cat had attacked it! The Continental breakfast left much to be desired - prepacked "egg McMuffins/quiche", cold cereal, bagels, yogurt, etc.

This hotel has a lot of potential, but it’s completely undermined by how unwelcoming and poorly behaved the staff are. From the moment I walked in, the front desk acted visibly annoyed by my presence. The real disaster, though, was the Wi-Fi. Because my last name and room number didn’t match in their system, I couldn’t get access at all. I called the front desk, was given a number to call, and then spent nearly two hours trying to fix something that should have taken minutes. I’m not technically challenged. At one point I said it really shouldn’t be this complicated just to get Wi-Fi, and the person on the line hung up on me. I had to start over with another operator and patiently go through the whole thing again. After that experience, I didn’t even have the energy to think about how awful pillows were or the fact that my room was right next to the highway, which meant there wasn’t a single quiet moment. The only saving grace was that it was just for a night and a decent breakfast. Other than that, I would not stay here again. After losing hours over something as basic as Wi-Fi, it honestly feels like I should be reimbursed for that alone.

This room is in need of refurbishing. Otherwise a good stay.

Overall stay was good except there was no internet service so i couldn’t use my tablet nor watch netfix.

Staff was outstanding; friendly and very helpful. Suite was small but comfortable - everything we needed. Close to our destination.

Courtney, the front desk manager, was very helpful in helping to sympathize and resolve a mistake made by the housekeeping staff. However, I was disappointed that none of the other staff, including management, decided to ensure that communication remained open on next steps.

The staff at TownePlace Suites by Marriott Atlanta Buckhead are above and beyond. The breakfast is great and parking is convenient.

The place looked nothing like the pictures posted online. The room was tight and dusty. I checked out that same night meanwhile we were supposed to stay for 5 days but we ended checking out two hours later and checking in another hotel. The other thing is that after we checked out, the receptionist left for the day before her coworker made it to the hotel, so basically there was no front desk associate at the reception when I was exiting the hotel.

Our stay for a baseball tournament was great. Centrally located. We felt safe at the hotel and the room was very comfortable. Hot water in the shower and comfortable beds. Staff was very friendly and helped answer any questions we had. Would definitely stay there again.

This hotel has a lot of potential, but it’s completely undermined by how unwelcoming and poorly behaved the staff are. From the moment I walked in, the front desk acted visibly annoyed by my presence. The real disaster, though, was the Wi-Fi. Because my last name and room number didn’t match in their system, I couldn’t get access at all. I called the front desk, was given a number to call, and then spent nearly two hours trying to fix something that should have taken minutes. I’m not technically challenged. At one point I said it really shouldn’t be this complicated just to get Wi-Fi, and the person on the line hung up on me. I had to start over with another operator and patiently go through the whole thing again. After that experience, I didn’t even have the energy to think about how awful pillows were or the fact that my room was right next to the highway, which meant there wasn’t a single quiet moment. The only saving grace was that it was just for a night and a decent breakfast. Other than that, I would not stay here again. After losing hours over something as basic as Wi-Fi, it honestly feels like I should be reimbursed for that alone.

Staff was very friendly especially Jessica. She was amazing. Bed was very comfortable and the “included” breakfast was great. No complaints.

The front desk staff were awesome and the beds very comfy

Check in terrible can not find my reservation!

Nothing They denied Expedia confirmed reservation. They said they do not have to honor third party reservation. Busy week so they could rent it for more money

Good location, clean rooms, convenient parking

Our stay for a baseball tournament was great. Centrally located. We felt safe at the hotel and the room was very comfortable. Hot water in the shower and comfortable beds. Staff was very friendly and helped answer any questions we had. Would definitely stay there again.

Very convenient in terms of location. Parking is excellent. Staffs are friendly and accommodating. At night the noise from loud mufflers and motorcycles came thru the windows very easily. Not soundproof.

Nice weekend getaway. Quiet a few nice spots close

Very conveniently located and easy to get to downtown ATL. Free parking was a plus as the center city hotels charge a fortune. Overall the hotel was in average condition and could use some renovation. Still, the price was not outrageous and it served its purpose.

Convenient to I-85, clean, comfortable, good priced suite for family of 5.

Convenient location, clise to everything. Nice amenities such as free parking, wifi, breakfast. In room kitchen fridge, sink, utensils, sitting area are all nice and convenient. There is an in rooms afe that does not work and its door keeps popping out requiring the closet door to stay close on one side. Not a big issue for us. Would definitely stay there again.

Easy access to the area of interests. I really enjoy staying here.

Excellent hotel. The suites are a bit smaller than is typical but well layed out. The kitchen has all the stuff you need. The breakfast was also very good . Great location, many restaurants nearby

I like the older lady at the front desk. She is very kind and friendly. The area is convenient for shopping and eateries.

Needs major updates though staff is very friendly and facilities are clean. Breakfast is surprisingly decent. Too close to highway and noisy at night

Reserved a queen bed got a smaller one. Breakfast is bland

Stay was great. As soon as i arrived i was met with a smile and had a pleasant check in. Room was clean and set up nicely. Breakfast was good with a nice variety of food. Overall just a nice stay.

Great breakfast

Many breakfast items were prepackaged and a bit dry.

建物は古さはありますが、清潔さは感じました。夜間は騒音が気になりました。朝食はクロワッサンサンドやワッフル、ヨーグルト、種類が多くて豪華でした！

The hotel & staff were nice enough, & the room was actually a small suite with a kitchen. The shower had good water pressure, but there was paint peeling off the wall in the bathroom and the sofa bed in the "living area" looked like a cat had attacked it! The Continental breakfast left much to be desired - prepacked "egg McMuffins/quiche", cold cereal, bagels, yogurt, etc.

Clean and staff was very polite. Quiet, easy and plenty of park. The one thing is the same I've seen at other hotels...stop with the pre-made sandwiches, get rid of that covid era idea. Starts the day off bad.

Staff was very friendly especially Jessica. She was amazing. Bed was very comfortable and the “included” breakfast was great. No complaints.

Yes the room was spotless excellent service good breakfast free laundry best customer service