Clarion Inn & Suites Atlanta Downtown

Our room was larger than we expected with plenty of space to add a roll away bed. The room was very comfortable and clean. We especially enjoyed the breakfast provided and the breakfast staff, Melissa, who was very kind and helpful.

We were in town for volleyball tournament. The kitchen staff prepared breakfast early to make sure those having to be at the tournament early could eat. That was very thoughtful and kind. The only complaint we have is regarding the carpet in the room. With it being a pet friendly hotel, the carpets need to be shampooed frequently. Other than that, the hotel served its purpose, and we would stay there again.

The hotel is a little dated so the wear and tear that comes with that. It was just what we needed to stay the night after a show at the arena.

I did not have any restful nights during my stay, 4/24/26-4/26/26. Every night until about 2am, the guest above me walked very hard. Saturday night felt intentional because the stomps kept getting harder and louder. When attempting to call the front desk, i discovered that the room phone did not work, so i called from my cell phone. First night of the stomping, hotel security/staff was sent to the floor above me (4th floor) to check it out and stated that he did not hear any noise. Ok, fine. The second night, the upstairs guest were no longer just walking hard, they were stomping, just going back and forth across the room. I had to use my cell phone to call the front desk AGAIN. This is Sunday, around 1am, I called to complain again and the lady who answered the phone was extremely rude, kept cutting me off from speaking, very dismissive and had hung up on me, so i called back. I called 2 or 3 times, no answer, then she called my cellphone back and said, "You keep calling, I was helping a guest. What do you need?", in a tone that projected frustration. I asked for her and her managers name, she responded with 'im the night audit' or something, couldnt make out what she said because she was speaking too fast. As for the managers name, all she said was that the manager works tomorrow. When i asked for their actual names, she stated that i didnt need theirs name. So i just hung up. The next morning i reported her behavior to the young man working the front desk Sunday morning.

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