SpringHill Suites by Marriott Atlanta Buford/Mall of Georgia

Amazing but crappy parking

Perfect overnight stay, pool was clean and the free breakfast hits the spot.

The property is close to shopping and food options. The room was clean and quiet. Breakfast options were okay, but don’t expect many hot food items. The parking lot is small. If you arrive late, good luck finding a parking space.

We visited the area and spent 5 nights exploring the area. Springhill Suites at Mall of Georgia Buford was a comfortable, safe, clean hotel. The breakfast was ok, but we made use of the local restaurants for meals. The pool is outdoors and is small but clean. The workout room was typical for a hotel, all of the equipment was in good working order. There is ample parking which is included in the room. The staff was friendly and helpful. The beds comfy and the air conditioning works really well.

They charge extra per day for you to park at the hotel without telling you

Loved the room setting. It was quiet and close to the mall. There was plenty of parking spots, which is one of the main thing I look at when booking hotels.

The Wi-Fi was non-existent. The fridge automatically stops cooling after 2 hours. There were only 3 bath towels. Parking charge wasn’t expected.

A great location, very clean, excellent gym

Mostly standard stay, nice room. Breakfast ok but not as solid as some other similar hotels. Big frustration was the pool opens at 10am, but they did not start cleanIng the pool until 10 am. Person cleaning interacted with us but did not tell us that pool would be unavailable until 11:30 am. Noon check out, so lost 45 minutes sitting by the pool waiting to swim before I asked the right question and cleaner finally gave me the actual pool ready time. After long drive needed a swim for joint soreness. Failure both in management planning and lack of clear communication from staff.

It was nice and clean. The gentleman at the front desk was kind to my son. Pool was nice. Location was great for food, etc. Roads are busy getting to the hotel, but parking was good. It's nice when you find a hotel that can accommodate a larger family like ours in one room. Breakfast was fantastic!

The carpets did not appear clean

Hotel was either new, or very well taken care of, everything was clean and fresh

The rooms are very spacious and exceptionally clean, which made our stay comfortable. However, the lighting could definitely be improved, the room felt a bit dim. Breakfast was decent, but the service was just okay. They start packing up around 9:00–9:15 even though breakfast is supposed to go until 9:30, which isn’t fair to guests who come down closer to that time. The coffee was also only lukewarm. Lastly, it would be great if the washroom had an exhaust fan for better ventilation.

Room was clean. Phone was completely yellow stained and outdated. Carpet throughout the hotel smelled musty and could use a deep cleaning and deodorizer. Shops close, however construction right next door on shared parking lot. Probably wouldn’t stay again.

Very good experience. Hotel was very nice and clean. Staff was very friendly.

This is an old property. The sheets didn't smell fresh... the blankets too, all seemed to smell stale. The elevators screeched every time doors closed. Ceiling fan mad noises... it's an OK place, not much better than some motels I've been to in the past.

This hotel has gone down hill. I've stayed here maybe 6-8 times previously. There's no housekeeping, it's over crowded and over priced. My room was next to the pool and they don't have pool hours so people are in there all night. I will look elsewhere for my next stay.

Smell of smoking

Very clean and comfortable

Room was very clean. Air conditioning unit worked great. Conveniently located to many restaurants and shopping.

Great in room amenities and powerful AC

A very old hotel, well situated, very friendly staff but very old

Friendly staff; nice hotel. Perhaps too subjective but we found the mattresses entirely too soft. We have back issues and those mattresses only exacerbated those issues. Other than that, no complaints.

Great time! good room layout, comfy bed and pillows, very clean! My only complaint is the water pressure was not great.

Staff was very nice and accommodating. The rooms were spacious and comfortable.

The rooms are very spacious and exceptionally clean, which made our stay comfortable. However, the lighting could definitely be improved, the room felt a bit dim. Breakfast was decent, but the service was just okay. They start packing up around 9:00–9:15 even though breakfast is supposed to go until 9:30, which isn’t fair to guests who come down closer to that time. The coffee was also only lukewarm. Lastly, it would be great if the washroom had an exhaust fan for better ventilation.

It was a nice room the sofa bed was nice ... we had our two young kids and it was nice they didnt have to share a bed

In town for a travel ball tournament. Perfect location. Nice rooms. King suite was perfect for us. Really like the big sofa that is the size of a twin bed with a twin trundle that pulls out from under it too. Would definitely stay here again.

It would be nice if the king bed in room 207 was comfortable. The mattress needs to be replaced. We did not sleep well the two days we stayed at the hotel.

The Wi-Fi was non-existent. The fridge automatically stops cooling after 2 hours. There were only 3 bath towels. Parking charge wasn’t expected.

The staff was friendly and check-in was a breeze. The Mall of Georgia is directly across the street, so there were plenty of shopping and dining options available.

Very good experience. Hotel was very nice and clean. Staff was very friendly.

The type of room was not available upon check in, after I confirmed and paid for the room prior.

Great start top tier service will definitely stay again

Check in was awful. Waited about 5 minutes for the gentleman to come from around the corner. Worker constantly tries to Talk over you. Was rude to a guest checking in before me because that guest didn’t know about the parking fee from his last visit. “Well since you’re familiar with the hotel as you said, I don’t need to tell you about breakfast or check out”. My First room smelled like mold almost before you even opened the doo, huge crack down the side of the shower, lights did not work, and when I picked up the phone to call the desk it did not work. Called on phone. Front desk worker said we could possibly switch as long as we didn’t touch anything for the next guests. Encouraged him to check room for issues before giving it to another person. Walk into 2nd room and the flat screen TV at the door is completely shattered. Called again to let him know and that we would be leaving. Got out of elevator and worker met me at the elevator with a third key asking us to stay. Said he knew the TV was broken which was why he was trying to give me the third room. When I asked why he gave me a room with a shattered TV at the door with young children with me (and the fact that I paid for a working hotel room…) he said he just forgot about it. Encouraged him to let the manager of the hotel know about the first room and the safety issue of the second. Again, constantly trying to speak over me to a point I was almost yelling. Just Left. Reaching out to Expedia as well.

Ladies at the front desk were awesome!

Customer service upon check in was very nice. I had an issue with my bedding, mentioned to front desk and matter was taken care immediately. Overall, hotel was very nice! Would stay again.

The staff including Sandy and Jordan were wonderful I am a cancer patient on oxygen booked my room through Expedia. The musty smell was so bad in room 321 I was up all night with trouble breathing the hotel was full at the time. I had to start taking steroids just to function. I spoke to Tanya the day manager who informed me she checked those rooms all the time and never smelled anything like that. Well lungs don’t lie. She did offer me a “pure” room but because I booked through Expedia I would have to pay again for the room. Never mind that I needed to move so I could breathe. For that reason and her attitude I won’t recommend stay there again

Mostly standard stay, nice room. Breakfast ok but not as solid as some other similar hotels. Big frustration was the pool opens at 10am, but they did not start cleanIng the pool until 10 am. Person cleaning interacted with us but did not tell us that pool would be unavailable until 11:30 am. Noon check out, so lost 45 minutes sitting by the pool waiting to swim before I asked the right question and cleaner finally gave me the actual pool ready time. After long drive needed a swim for joint soreness. Failure both in management planning and lack of clear communication from staff.

Great stay, staff was very friendly.

The staff was friendly and check-in was a breeze. The Mall of Georgia is directly across the street, so there were plenty of shopping and dining options available.

Good location!

Easy to locate and close to the biggest mall in Atlanta Georgia.

Very friendly staff- from front desk to food handlers to housekeeping .. great location and very close to the mall

Excellent location, a lot of eateries and across from the Mall of Georgia.

Good location

Location was very good Close to Coolray Park Price was reasonable We will be back

Room was clean. Phone was completely yellow stained and outdated. Carpet throughout the hotel smelled musty and could use a deep cleaning and deodorizer. Shops close, however construction right next door on shared parking lot. Probably wouldn’t stay again.

The property is close to shopping and food options. The room was clean and quiet. Breakfast options were okay, but don’t expect many hot food items. The parking lot is small. If you arrive late, good luck finding a parking space.

It was nice and clean. The gentleman at the front desk was kind to my son. Pool was nice. Location was great for food, etc. Roads are busy getting to the hotel, but parking was good. It's nice when you find a hotel that can accommodate a larger family like ours in one room. Breakfast was fantastic!

Everything was really nice and the breakfast was good.

We loved this hotel but there was one thing we didn't like. All of the breakfast food we chose was lukewarm. The selections were good, but it would be better if there was a microwave at the breakfast bar so that food could be heated to a palatable temperature.

Perfect overnight stay, pool was clean and the free breakfast hits the spot.

The rooms are very spacious and exceptionally clean, which made our stay comfortable. However, the lighting could definitely be improved, the room felt a bit dim. Breakfast was decent, but the service was just okay. They start packing up around 9:00–9:15 even though breakfast is supposed to go until 9:30, which isn’t fair to guests who come down closer to that time. The coffee was also only lukewarm. Lastly, it would be great if the washroom had an exhaust fan for better ventilation.

Great condition overall, my bed and room was very clean. One front desk agent was not so friendly but another one was very friendly. The breakfast was there but the freshness was not. I paid $200 for a single king, one person, one night. I've enjoyed Springhill in other cities, probably go somewhere else next time.

The property is close to shopping and food options. The room was clean and quiet. Breakfast options were okay, but don’t expect many hot food items. The parking lot is small. If you arrive late, good luck finding a parking space.

Always enjoy staying at a SpringHill Suites location. This location had a different, less spacious king bed room configuration, and the staff at breakfast were not able to keep up with demand either with food service or emptying overfull trash cans. Otherwise, stay here was fine, but unremarkable.

Everything was wonderful but if I wanted to pluck the proverbial melon, the breakfast served was basically sugar and carbs. Being on a strict diet for gestational diabetes, I'd have loved to have been able to choose from more than a tiny slice of meat on a premade breakfast sandwich or prepacked boiled eggs for protein. Sausage or bacon or anything else would have been lovely on it's own. Not a huge deal, there are restaurants all around.

Megan was awesome at the front desk. the hallways and elevators are super hot and breakfast area is super packed in morning. needs a bigger area to dine and make food.

The staff was wonderful they greeted you with kindness I alway stayed here because I know i'm coming into a clean hotel and a clean room. The breakfast was made fresh daily and ther was nothing bad that i can say about this hotel