Check process was easy and staff was absolutely incredible dont change that. I even had interaction with the engineering team and they were amazing. The lobby was nice you can tell that it was a focal piece of the hotel. There was little details that need attention. First, the room we started in shower was coming out the wall, they responded immediately and moved us into another room, however that room shower also wont close well. So it looks as if that needs to be addressed or accessed in all the rooms. Rooms were nice but furniture was dated. It seems likes quality furniture so maybe just a good paint job or refurbishment would suffice. And the pool was closed but that wasn't a big deal at that time. We had dinner there in the restaurant again staff was A+. The food was okay. Loved the fries and my daughter liked her chicken fingers. But my burger you can tell was a frozen patties and it topped with fresh tomatoes and lettuces and jalapeños which is good but it made the frozen patty more noticeable and not for the right reasons. My daughter and i also had breakfast there. We purchased the breakfast package with our room so we only had to cover the cost for the drinks. Overall we enjoyed our stay and would visit this hotel again.
Check process was easy and staff was absolutely incredible dont change that. I even had interaction with the engineering team and they were amazing. The lobby was nice you can tell that it was a focal piece of the hotel. There was little details that need attention. First, the room we started in shower was coming out the wall, they responded immediately and moved us into another room, however that room shower also wont close well. So it looks as if that needs to be addressed or accessed in all the rooms. Rooms were nice but furniture was dated. It seems likes quality furniture so maybe just a good paint job or refurbishment would suffice. And the pool was closed but that wasn't a big deal at that time. We had dinner there in the restaurant again staff was A+. The food was okay. Loved the fries and my daughter liked her chicken fingers. But my burger you can tell was a frozen patties and it topped with fresh tomatoes and lettuces and jalapeños which is good but it made the frozen patty more noticeable and not for the right reasons. My daughter and i also had breakfast there. We purchased the breakfast package with our room so we only had to cover the cost for the drinks. Overall we enjoyed our stay and would visit this hotel again.
