Home2 Suites by Hilton Atlanta Norcross

I liked the fact that there was plenty of parking space. The breakfast was good. I did not like the fact that my room was not ready when I got there.

We had a great stay with our pup. The room was clean, the breakfast was good, the staff was friendly, and the hotel was very accommodating to our pup. Would definitely stay again

Hotel was convenient and comfortable. Was great to have a dog friendly place. Room is very well outfitted especially for longer stay or doing some work from there. Breakfast was ok. Coffee at breakfast was meh.

Property was clean and staff was very informative and polite. Rooms were spacious and air condition ran very cold. Extra points for that. The pet break areas could be bigger as there is no sidewalks to walk your pets around. Good thing is there is a school next door with a field.

The location is very quiet and safe. Great parking lot, the staff nice and friendly.

great customer service. nice room. good atmosphere. safe and easy parking.

I don’t like having to go back outside to put parking pass on car and turn car around to satisfy whoever made that stupid idea. Have to drag luggage back outside put in car, turn it around and take luggage out again. Won’t be back! Tell the city of Norcross that it’s private property and quit trying to be control freaks with politics.

Visited the property during snowing conditions. The walk way and parking lot was not salted which was a potential safety risk for the guests and employees. During the stay we utilized the sofa bed and the linen in a bag didn't smell fresh. Other than that we enjoyed our stay. The hotel was very quiet and comfortable! The staff was friendly and helpful.

Rooms had everything we needed and clean. Would stay again.

I am extremely disappointed and will NEVER stay at this hotel EVER AGAIN ! There was Cockroaches, Blood on the wall and hair on the clean towels! The housekeeping manager said he was going to help us get a refund and we never did! I was extremely frustrated and extremely upset because I never had something like this ever happen to me before! I do not recommend this hotel at all! I recommend Marriott Peachtree Corners across the street!

Very clean and large rooms. Loved being able to pick our exact room ahead. Staff was overall good minus the attendant at 9 pm when we checked in not wanting to get up from her phone to assist us

It was very clean and affordable

Property was average clean. Bathroom mold around shower is covered with caulk to hide. Room was noisy with ice machine near by making sounds all night. Staff was courteous. Breakfast was basic.

We booked a two double suite and it was huge, nice, and very clean. My family and I will definitely stay here again!!

When we entered the hotel, the smell was just horrible. But when we got to our room, it was even worse. My wife is terribly allergic to cats, and it feels like we were in a cat room. She did not have to use your EpiPen, but it was close. The hotel was just generally dirty.

Staff was super friendly. Room was nice & clean. Quiet. We will definitely stay here again when we visit.

We did enjoy our stay, the staff was excellent no issues with them. Very friendly and kind, spoke and said hello. The bed was very uncomfortable. Our shower had hair in it, I am assuming it wasnt cleaned because it had black hair in the shower. We had to purchase cleaning products to clean the shower. Our blind for our window had a huge hole torn so alot of light shown through. Other than that it was okay.

The property is clean and well kept. The front desk was very polite and helpful.

Overall stay was good. I appreciated the fact there wasn't just one refrigerator but 4 available. We typically visit and stock up on groceries that aren't available in our area so will definitely try to book this exact room if possible next time. Also, after a long day we appreciate the water pressure in the shower, it was very refreshing compared to other hotels where the water trickles out. We only have a few complaints that can easily be addressed for future stays. First, the lighting in the room was way too dark. There was a small desk lamp and lamp in the corner but no light at all at the dining table. Second, the microwave- we literally couldn't figure it out so had to keep pushing the button that would at least heat up for 30 seconds a few times. Lastly I'm not sure what was going on with the toilet but it sounded weird after each flush and would stay on for at least 5 minutes after. Please if you offer appliances make sure they are user friendly and clean. We didn't have to use all four refrigerators, maybe they were just extra units. But the ones we didn't use were kind of moldy. As for other amenities we didn't have time to use, but was able to get breakfast before our trip. The selection was ok but could be better offerings. The bread in the sandwiches were stale and hard that after heating up for even harder. Some people just want a simple breakfast like sausage and eggs and haven't found that in a while but we appreciate food given.

I’m not please one bit with this location. I could not sleep all night due to the AC noise being so loud and turning on and off all night long. Walls had mold and the couch had stains. I’m not pleased at all

The noises--plumbing noises, elevator noises, ice machine noises prevented my spouse and I from getting any sleep each night during our stay. The toilet tried to clog on multiple occasions. The tub in the bathroom leaks in the same place it did last year when we stayed in the exact same room ( Room 413). Next to no lighting in the room, especially in the work space area, the eating/dining table area and the living area. So once the daylight ended, lighting was almost non-existent! Nowhere to plug in your laptop that makes sense, and electrical outlets that don't make sense where they're placed. Which of the refrigerator doors is the freezer and which is the refrigerator? Not obvious, because not labeled.

I didn’t like the beds. Was very uncomfortable, but everything else was excellent

Rooms that face the road will be hearing cars revving the engine until midnight.

The tub leaks; poor lighting in the entire hotel suite, once it gets dark, there is very little lighting to read or work; there were only 2 trashcans in our suite. All of the electrical outlets were in the work area, but very few elsewhere. My spouse worked in the work space area & I had to work in the bedroom because there were no outlets near/around the dining table area. The carpet in our suite needs to be cleaned; the dining table needs to me touched up or replaced. It is a nice property, but they need maintain the furnishings/interior.

Very clean and large rooms. Loved being able to pick our exact room ahead. Staff was overall good minus the attendant at 9 pm when we checked in not wanting to get up from her phone to assist us

The property was very nice. Our room was amazing. It was very roomy. Dishes and cooking implements (available upon request) was a nice touch! We enjoyed our stay and are discussing coming back again next year!

We booked a two double suite and it was huge, nice, and very clean. My family and I will definitely stay here again!!

The staff are nice. The room was clean. However, the phone was not working. My stay was just too short and did not have time to let them know.

Had a reservation booked over a month in advance. Called the day of my stay while i was on my way there from 8 hrs away to inform me they overbooked and my room wasn't available. They said they would give me a smaller room if i like but it had less beds than needed for my family. Asked if they could give me 2 of the smaller rooms and they said sorry the only other option was to cancel my stay. Not to mention charged me twice for my first stay when i stayed the week prior on my way through. To top it all off, I'm giving this review from an emergency room because the only other hotel in the area with a room adequately sized for my family that had a room available on such short notice has no lighting in the parking lot and my wife tripped over a curb and injured herself pretty bad. Thanks for ruining my vacation

It took 90 minutes to get checked in. One person was overwhelmed mobile check in is not available.

Great!!! The quickest check in ever.

Friendly, helpful, and professional staff members. Thank you for making our stay enjoyable.

Erica was very attentive to my needs.

I can't remember his name, but the hotel manager was fantastic. He made the stay for my mother and I convenient. I appreciate his professionalism and kindness. Give that man a raise, immediately.

Evening check-in person was unfriendly. Check-out person was friendly. Room flooor was dirty. Pull-out bed was filled with stains on the couch and in the bed.

The service is beyond amazing. The staff at the front desk were super friendly. 10/10

The power went out for a few hours it was kind of scary I wish a staff member would’ve at least acknowledged the issue

The property is clean and well kept. The front desk was very polite and helpful.

Quiet and easy access

Hotel was convenient and comfortable. Was great to have a dog friendly place. Room is very well outfitted especially for longer stay or doing some work from there. Breakfast was ok. Coffee at breakfast was meh.

Rooms that face the road will be hearing cars revving the engine until midnight.

Property in a safe area close to got on/off interstate.

Property was clean and staff was very informative and polite. Rooms were spacious and air condition ran very cold. Extra points for that. The pet break areas could be bigger as there is no sidewalks to walk your pets around. Good thing is there is a school next door with a field.

The location is very quiet and safe. Great parking lot, the staff nice and friendly.

Quiet neighborhood. Our room had a urine smell, asked them to clean the floors, didn't smell better. The hot water was not hot or very warm. The breakfast was average, more variety would have been better. Staff was nice.

great customer service. nice room. good atmosphere. safe and easy parking.

The two complaints I have is that when you search the property address it takes you the opposite way. You have to search it by the name of the hotel. Then booking a two double bed room and receiving a king with a pull up couch is frustrating also.

It’s convenient and quite

Overall stay was good. I appreciated the fact there wasn't just one refrigerator but 4 available. We typically visit and stock up on groceries that aren't available in our area so will definitely try to book this exact room if possible next time. Also, after a long day we appreciate the water pressure in the shower, it was very refreshing compared to other hotels where the water trickles out. We only have a few complaints that can easily be addressed for future stays. First, the lighting in the room was way too dark. There was a small desk lamp and lamp in the corner but no light at all at the dining table. Second, the microwave- we literally couldn't figure it out so had to keep pushing the button that would at least heat up for 30 seconds a few times. Lastly I'm not sure what was going on with the toilet but it sounded weird after each flush and would stay on for at least 5 minutes after. Please if you offer appliances make sure they are user friendly and clean. We didn't have to use all four refrigerators, maybe they were just extra units. But the ones we didn't use were kind of moldy. As for other amenities we didn't have time to use, but was able to get breakfast before our trip. The selection was ok but could be better offerings. The bread in the sandwiches were stale and hard that after heating up for even harder. Some people just want a simple breakfast like sausage and eggs and haven't found that in a while but we appreciate food given.

The room was clean and comfy. Breakfast was just Ok.

I liked the fact that there was plenty of parking space. The breakfast was good. I did not like the fact that my room was not ready when I got there.

We had a great stay with our pup. The room was clean, the breakfast was good, the staff was friendly, and the hotel was very accommodating to our pup. Would definitely stay again

The staff was very nice, clean, good breakfast options and the room was roomy and would be wonderful for a long term stay! Will recommend!

When we arrived they downgraded our room because the suite was not cleaned yet. We only received $20.00 off. I feel this was not professional. If a better discount would have been given i would have been satusfied. The breakfast was terrible. The sandwiches were hard, no fruit was out, and not many options. The coffee was good.

Quiet neighborhood. Our room had a urine smell, asked them to clean the floors, didn't smell better. The hot water was not hot or very warm. The breakfast was average, more variety would have been better. Staff was nice.

Property was average clean. Bathroom mold around shower is covered with caulk to hide. Room was noisy with ice machine near by making sounds all night. Staff was courteous. Breakfast was basic.

Then had a breakfast

I would definitely stay there again everything was great except for the continental breakfast. It’s more like a snack not enough choices. It didn’t look appetizing, but everything else was very well put together.