'CA NA LOULOU' CALA D'OR STOR PLATS STUNNING PRIVATAE VILLA - VARMT POOL

Expectations not met.The positive aspect was that the outside area was very nice and well maintained and we appreciated the fence around the pool (there were two kids in our group). The location of the property is also good since it’s close to supermarket and city centre.However: the difference in the room quality/amenities is staggering and you don’t really get that from the pictures (One room with private balcony and swimming pool view and others literally facing the garbage area and a chicken den on the next property where roosters were waking us up every morning starting at 3am).The A/C in one room was not working and we had to wait 2 days to get it repaired (only because we insisted). The quality of mattresses is really poor and they should be replaced. The pillows are too thin and some were without pillowcase. When we pointed that out to the lady doing the check-in/check-out she replied “I don’t use pillows”.The sheets were of low quality, of synthetic material. The blankets were dirty and when we asked the lady she admitted they were not cleaned before “because guests rarely use them”.The kitchen was not equipped adequately, there were only two bowls and not enough utensils to properly cook for ten people. The pans were old. The house needs maintenance (one of the shower head was kept in place by a paper clip!!!)A gardener came twice in the property unannounced and without ringing the bell (the 2nd time after we specifically asked the owner to please notify).

Had a great time! The villa is lovely and a brilliant location. Hosts were also very helpful and were quick to answer any queries.

Great stay in Cala d’Or. Short walk from bars/restaurants and beaches. Gorgeous villa and great hosts. 5*

We had an amazing stay in an amazing property. Fabulous property, in a great location in a wonderful resort

Lovely villa we had lots of fun with the family creating wonderful memories