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Holiday Inn Hotel & Suites Des Moines-Northwest by IHG

US$ 96

/noite

Média para setembro

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Quarto

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Quarto

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Quarto

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Piscina

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Restaurante

Selecione datas para ver preços e disponibilidade

US$ 96

/noite

Média para setembro

Preços médios mensais

Em Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, o preço por noite é, em média, US$ 81 no mês mais barato (dezembro) e US$ 140 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio por noite em Holiday Inn Hotel & Suites Des Moines-Northwest by IHG por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 81
fevereiro	US$ 82
março	US$ 90
abril	US$ 107
maio	US$ 111
junho	US$ 119
julho	US$ 108
agosto	US$ 140
setembro	US$ 96
outubro	US$ 105
novembro	US$ 93
dezembro	US$ 81

Mais caro: agosto (aprox. US$ 140)

Mais barato: dezembro (aprox. US$ 81)

Sobre este alojamento

As propostas de lazer e entretenimento à sua disposição incluem uma piscina interior e uma sala de fitness aberta 24 horas. Entre as facilidades adicionais contam-se Wi-fi grátis, lojas no local e um salão de baile. Há um autocarro grátis à...

Comodidades

As propostas de lazer e entretenimento à sua disposição incluem uma piscina interior e uma sala de fitness aberta 24 horas. Entre as facilidades adicionais contam-se Wi-fi grátis, lojas no local e um salão de baile. Há um autocarro grátis à sua disposição, que opera num raio de 2 milhas, se quiser descobrir alguns dos principais pontos de interesse do local.

Comodidades para negócios

As principais comodidades incluem acesso à internet com fios grátis, um business center e Check-in rápido. Planeia um evento em Urbandale? Este hotel dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 1394 metros quadrados. O transporte grátis de/para o aeroporto é grátis (mediante pedido).

Restaurante

Termine o dia com uma bebida refrescante no bar/lounge. O hotel serve pequenos-almoços buffet diariamente entre as 6:30 e as 10:30 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 198 quartos, com um frigorífico e um televisor de ecrã plano. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais por cabo. As casas de banho, parcialmente abertas, têm artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda cofres e secretárias, além de telefone com chamadas locais grátis.

Localização

Em Urbandale, Holiday Inn Hotel & Suites Des Moines - Northwest by IHG ficará a 15 minutos de carro de Drake University e de Casey's Center. Este hotel está a 18,6 km (11,5 mi) de Adventureland e a 17,6 km (10,9 mi) de Jordan Creek Town Center.

O que há nas proximidades

Centro Comercial de Merle Hay(1.4 milhas)
Buccaneer Arena(3.4 milhas)
Drake University(4.7 milhas)
Val Air Ballroom(5 milhas)
Des Moines Community Playhouse(5.1 milhas)
Knapp Center(5.3 milhas)
Saylorville Lake(5.3 milhas)
Broadlawns Medical Center(5.4 milhas)
Des Moines Art Center(5.6 milhas)
Valley Junction(6 milhas)
Salisbury House(6.1 milhas)
Valley West Mall(6.3 milhas)
Pump It Up(6.5 milhas)
Sky Zone Indoor Trampoline Park(6.5 milhas)
Water Works Park(6.7 milhas)
O aeroporto preferencial para Holiday Inn Hotel & Suites Des Moines - Northwest by IHG é o de Des Moines International Airport (DSM)(22.5 milhas)

Localização

4800 Merle Hay Road, Des Moines, Iowa, Estados Unidos

Centro Comercial de Merle Hay (1.4 milhas)

Buccaneer Arena (3.4 milhas)

Drake University (4.7 milhas)

Val Air Ballroom (5 milhas)

Des Moines Community Playhouse (5.1 milhas)

Knapp Center (5.3 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

7.7

Bom

Com base em 1.002 avaliações verificadas

Quem se hospeda aqui?

Negócios

59%

Casal

10%

Família

20%

Grupos

5%

Individual

3%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, os hóspedes elogiam frequentemente a simpatia e prestatividade da equipe, bem como a localização conveniente, ao mesmo tempo em que observam instalações desatualizadas, limpeza irregular e problemas de manutenção, como problemas com o sistema de aquecimento e ar condicionado, atrasos nos elevadores e fechamentos ocasionais da piscina.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, os hóspedes elogiam frequentemente a simpatia e prestatividade da equipe, bem como a localização conveniente, ao mesmo tempo em que observam instalações desatualizadas, limpeza irregular e problemas de manutenção, como problemas com o sistema de aquecimento e ar condicionado, atrasos nos elevadores e fechamentos ocasionais da piscina.

Muitos acham as camas confortáveis, mas os quartos são frequentemente descritos como desgastados, com banheiros pequenos ou mal ventilados, cheiro de mofo e eletrodomésticos com defeito ocasionais. O Bennigan's anexo é conveniente, embora o café da manhã geralmente não esteja incluído e as opiniões sejam mistas. Espere uma estadia prática com uma equipe acolhedora, mas com manutenção e comodidades variáveis.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As instalações parecem desatualizadas. As avaliações mencionam repetidamente problemas com a piscina (água fria, fechamentos ocasionais ou má manutenção) e elevadores lentos ou com mau funcionamento; o Bennigan's anexo é uma opção conveniente no local.

Avaliações dos hóspedes relacionadas

10

Rob

8 de set. de 2023

·

A estadia foi de 1 noite

The room was comfortable and clean. The service was great. The fitness room was great to have.

The room was comfortable and clean. The service was great. The fitness room was great to have.

8

Brooke

10 de abr. de 2023

·

A estadia foi de 1 noite

Pool was closed. Super disappointing for a family stay.

Pool was closed. Super disappointing for a family stay.

6

Kimberly

6 de dez. de 2025

·

A estadia foi de 3 noites

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

4

Kristie

5 de nov. de 2023

·

A estadia foi de 1 noite

The toilet seat was broke. No toilet paper holder, water pressure was horrible. Tv kept cutting out. Elevators didn't sound good.

The toilet seat was broke. No toilet paper holder, water pressure was horrible. Tv kept cutting out. Elevators didn't sound good.

4

William

16 de jun. de 2025

·

A estadia foi de 2 noites

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

8

Jerry

19 de set. de 2024

·

A estadia foi de 1 noite

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

2

Colleen

5 de jun. de 2025

·

A estadia foi de 1 noite

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

6

Larryn

6 de abr. de 2024

·

A estadia foi de 1 noite

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

10

Daniel

14 de jun. de 2025

·

A estadia foi de 1 noite

Restaurant adjacent. Nice decore. Nice people.

Restaurant adjacent. Nice decore. Nice people.

10

James

23 de abr. de 2025

·

A estadia foi de 1 noite

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é inconsistente: muitos hóspedes acharam os quartos limpos, mas outros relataram áreas sujas ou com cheiro de mofo, roupas de cama manchadas e sujeira de manutenção. Várias avaliações mencionam baratas de cama, o que preocupou alguns viajantes.

Avaliações dos hóspedes relacionadas

10

Kristen

27 de out. de 2025

·

A estadia foi de 1 noite

The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.

The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.

4

Christine

6 de jul. de 2025

·

A estadia foi de 1 noite

Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator

Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator

6

Kimberly

20 de jun. de 2025

·

A estadia foi de 1 noite

It’s fine for a one night stay traveling through. The room was dingy and musty smelling. Stains on the carpet. But, the bed was comfortable and AC worked well. Not terrible but not great.

It’s fine for a one night stay traveling through. The room was dingy and musty smelling. Stains on the carpet. But, the bed was comfortable and AC worked well. Not terrible but not great.

10

Jacqueline

11 de ago. de 2024

·

A estadia foi de 1 noite

Everything was clean at the hotel.

Everything was clean at the hotel.

2

Gabriel

30 de jun. de 2024

·

A estadia foi de 1 noite

Bedbugs!!!

Bedbugs!!!

2

Nubia

24 de abr. de 2025

·

A estadia foi de 2 noites

Hotel room 220 had bed bugs. We have bites all over body. Management was made aware. They said they would return my stay payment but only gave me a discount for the inconvenience. Wich did not even cover for the precautions we had to take in order to not expose our home to bed bugs. Terrible experience, painful and uncomfortable.

Hotel room 220 had bed bugs. We have bites all over body. Management was made aware. They said they would return my stay payment but only gave me a discount for the inconvenience. Wich did not even cover for the precautions we had to take in order to not expose our home to bed bugs. Terrible experience, painful and uncomfortable.

4

William

16 de jun. de 2025

·

A estadia foi de 2 noites

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

4

Patricia

3 de nov. de 2023

·

A estadia foi de 1 noite

Room was very dusty. Lamp shades were furry at bottom

Room was very dusty. Lamp shades were furry at bottom

2

Colleen

5 de jun. de 2025

·

A estadia foi de 1 noite

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

6

Romina

10 de ago. de 2025

·

A estadia foi de 4 noites

CHECK IN AGE IS 21. Expedia has the minimum check in age as 18 which is incorrect. I called before hand and spoke to reception, to ensure I was able to check in at 19 years old and they told me I'd be completely fine as long as I had an ID and card to put on file. We were turned away at check in because I was told incorrectly. After we inconvenienced a friend to drive over and help us get checked in, the room did not appear in the cleanest state. There were stains on the towels and sheets. There was mold growing above the shower. Overall an OK place to stay, we had somewhere to sleep. I would not stay here again.

CHECK IN AGE IS 21. Expedia has the minimum check in age as 18 which is incorrect. I called before hand and spoke to reception, to ensure I was able to check in at 19 years old and they told me I'd be completely fine as long as I had an ID and card to put on file. We were turned away at check in because I was told incorrectly. After we inconvenienced a friend to drive over and help us get checked in, the room did not appear in the cleanest state. There were stains on the towels and sheets. There was mold growing above the shower. Overall an OK place to stay, we had somewhere to sleep. I would not stay here again.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

As camas são geralmente confortáveis, mas os quartos são antigos, com problemas recorrentes de aquecimento e ar condicionado, banheiros pequenos ou mal ventilados, cheiro de mofo e problemas de manutenção intermitentes, como geladeiras quebradas, baixa pressão da água, vazamentos ou TVs que não funcionam. Ruído dos elevadores é notado em alguns quartos.

Avaliações dos hóspedes relacionadas

6

Nick

8 de dez. de 2024

·

A estadia foi de 1 noite

Had a few issues, first room had no hot water and wouldn’t get warm. Rooms very small, was able to change rooms and that helped but what a hassle! 2nd room had stuff written on the walls and barely anyway water in the toilet.

Had a few issues, first room had no hot water and wouldn’t get warm. Rooms very small, was able to change rooms and that helped but what a hassle! 2nd room had stuff written on the walls and barely anyway water in the toilet.

6

Kimberly

6 de dez. de 2025

·

A estadia foi de 3 noites

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

6

Jenna

9 de nov. de 2025

·

A estadia foi de 1 noite

The rokm was cold, we tried adjusting the thermostat multiple times, but it wouldn't adjust. When we arrived it was 65, we turned it up to 72 and when returned it was back down to 65. We all, including kidsz had a hard time sleeping because if jt. Small, but no trash can liners.

The rokm was cold, we tried adjusting the thermostat multiple times, but it wouldn't adjust. When we arrived it was 65, we turned it up to 72 and when returned it was back down to 65. We all, including kidsz had a hard time sleeping because if jt. Small, but no trash can liners.

4

Christopher

19 de abr. de 2025

·

A estadia foi de 1 noite

I arrived late at the property, and check in was easy. One pro for this property was the lobby was nice, and the staff that I encountered were very friendly and helpful. With that being said, the elevators were creepy, my room had a mustiness to it, the room was boiling hot when I arrived, there’s no vent in the bathroom so the steam is trapped and becomes condensation that then floods the floor and makes it slippery. Also, the bathrooms are just tiny in general. I am a 5’11 larger than average man. Not super fat, but not skinny by any means. To paint the picture, I’ve got a belly, but my legs could easily crush a watermelon. Anyway, when I was sitting on the toilet my left thigh touched the sink stand(not cabinet it’s a stand) and my right calf touched the tub while my feet were only spread a couple inches apart. I get that I’m a bit bigger than some people, but this is the US, and it’s the Midwest. This is a country full of plus sized people so the toilet should have more that 4 inches of space on either side of it. Over all, I wouldn’t stay here again unless they added vents to the bathrooms, fixed their bathroom/toilet situation in general, and got less creepy elevators. The lobby is all fancy and inviting but the rest of the hotel screams “GET OUT”.

I arrived late at the property, and check in was easy. One pro for this property was the lobby was nice, and the staff that I encountered were very friendly and helpful. With that being said, the elevators were creepy, my room had a mustiness to it, the room was boiling hot when I arrived, there’s no vent in the bathroom so the steam is trapped and becomes condensation that then floods the floor and makes it slippery. Also, the bathrooms are just tiny in general. I am a 5’11 larger than average man. Not super fat, but not skinny by any means. To paint the picture, I’ve got a belly, but my legs could easily crush a watermelon. Anyway, when I was sitting on the toilet my left thigh touched the sink stand(not cabinet it’s a stand) and my right calf touched the tub while my feet were only spread a couple inches apart. I get that I’m a bit bigger than some people, but this is the US, and it’s the Midwest. This is a country full of plus sized people so the toilet should have more that 4 inches of space on either side of it. Over all, I wouldn’t stay here again unless they added vents to the bathrooms, fixed their bathroom/toilet situation in general, and got less creepy elevators. The lobby is all fancy and inviting but the rest of the hotel screams “GET OUT”.

6

Mark

11 de ago. de 2025

·

A estadia foi de 1 noite

Stayed in room 520. Ceiling damaged, tub stained, toilet chipped, lamp shade crumpled, chair fabric damaged, comfortable bed. Room needs attention.

Stayed in room 520. Ceiling damaged, tub stained, toilet chipped, lamp shade crumpled, chair fabric damaged, comfortable bed. Room needs attention.

8

Thomas

7 de set. de 2025

·

A estadia foi de 3 noites

Mini fridge was not working.

Mini fridge was not working.

6

Teresa

20 de jul. de 2024

·

A estadia foi de 2 noites

Very clean room. It’s just outdated and the water pressure was terrible.

Very clean room. It’s just outdated and the water pressure was terrible.

6

Katie

29 de mar. de 2024

·

A estadia foi de 2 noites

The showers weren’t ideal, the water ran onto the bathroom floor so we had to use towels to soak it up. The heat kicked on every few minutes with a loud noise that made sleep difficult.

The showers weren’t ideal, the water ran onto the bathroom floor so we had to use towels to soak it up. The heat kicked on every few minutes with a loud noise that made sleep difficult.

4

Benjamin

11 de jul. de 2025

·

A estadia foi de 1 noite

Tv was broken, window to the room was broken and water leaked in from the storm . Carpet was wet ,

Tv was broken, window to the room was broken and water leaked in from the storm . Carpet was wet ,

8

Jeanne

17 de abr. de 2023

·

A estadia foi de 2 noites

My room was about 4 rooms away from the elevator and I could hear the elevator rather loudly in my room. The hotel is dated, but was clean. Staff were friendly and helpful.

My room was about 4 rooms away from the elevator and I could hear the elevator rather loudly in my room. The hotel is dated, but was clean. Staff were friendly and helpful.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente elogiada por ser simpática, prestativa e atenciosa. No entanto, os hóspedes também relatam interações rudes ocasionais, falta de acompanhamento de solicitações e problemas isolados com o check-in, cobranças ou o transporte.

Avaliações dos hóspedes relacionadas

6

Michelle

8 de abr. de 2025

·

A estadia foi de 1 noite

Don’t count on the airport shuttle. I called before our flight into Des Moines, and was told they “couldn’t find” the driver. That they would call me back. They never called me. When our plane landed I called the hotel 3 times and no one picked up. It was 8:30 pm. We took a Lyft.

Don’t count on the airport shuttle. I called before our flight into Des Moines, and was told they “couldn’t find” the driver. That they would call me back. They never called me. When our plane landed I called the hotel 3 times and no one picked up. It was 8:30 pm. We took a Lyft.

2

Patricia

28 de nov. de 2023

·

A estadia foi de 1 noite

Location. Ambiance. Bad=check-in person very unhelpful and over charged me twice. Didn't listen to the fact that I had booked via hotels.com and still charged me twice.

Location. Ambiance. Bad=check-in person very unhelpful and over charged me twice. Didn't listen to the fact that I had booked via hotels.com and still charged me twice.

10

Lorilei

14 de fev. de 2025

·

A estadia foi de 1 noite

We had issues with the heat blowing cold air in the room. When the maintenance person came to help he was abrupt and rude, pushed a few buttons and then snapped “Is it blowing cold air NOW?!!? before turning and leaving. When I asked why he spoke to me that way he refused to answer. Ten minutes later it was blowing cold air again. When I went to the front desk he was talking about me and shushed everyone at the desk. He had to come back up and fix it (it still didn’t fix it) and refused to apologize. I had to make another trip down and ask to be moved to another room. The staff never apologized for his behavior and I had to ask for the name of the manager. When you drop $200 on a room for one night you don’t expect to be treated so rudely.

We had issues with the heat blowing cold air in the room. When the maintenance person came to help he was abrupt and rude, pushed a few buttons and then snapped “Is it blowing cold air NOW?!!? before turning and leaving. When I asked why he spoke to me that way he refused to answer. Ten minutes later it was blowing cold air again. When I went to the front desk he was talking about me and shushed everyone at the desk. He had to come back up and fix it (it still didn’t fix it) and refused to apologize. I had to make another trip down and ask to be moved to another room. The staff never apologized for his behavior and I had to ask for the name of the manager. When you drop $200 on a room for one night you don’t expect to be treated so rudely.

10

Barbara

8 de out. de 2025

·

A estadia foi de 1 noite

The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.

The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.

4

William

16 de jun. de 2025

·

A estadia foi de 2 noites

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

10

DAVID

1 de mai. de 2023

·

A estadia foi de 3 noites

Excellent, enjoyable, stay. Check in staff was friendly and very helpful. Room was excellent and clean. Will definitely stay here on my next trip to Des Moines.

Excellent, enjoyable, stay. Check in staff was friendly and very helpful. Room was excellent and clean. Will definitely stay here on my next trip to Des Moines.

10

Sarah

10 de out. de 2024

·

A estadia foi de 2 noites

Very helpful and friendly front desk staff. Clean, very quiet, and felt safe.

Very helpful and friendly front desk staff. Clean, very quiet, and felt safe.

10

Jennifer

2 de jun. de 2025

·

A estadia foi de 1 noite

Cheyenne at the front desk was great. She was extremely helpful. We had an issue with our room and she very promptly took care of the issue and moved us to another room.

Cheyenne at the front desk was great. She was extremely helpful. We had an issue with our room and she very promptly took care of the issue and moved us to another room.

10

Michael

11 de mai. de 2023

·

A estadia foi de 2 noites

Clean and quiet with great check-in staff.

Clean and quiet with great check-in staff.

6

Mark

11 de jul. de 2023

·

A estadia foi de 1 noite

Front staff very unfriendly.

Front staff very unfriendly.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Conveniente para acesso à rodovia e para chegar a Des Moines, e muitos hóspedes se sentiram seguros. Alguns observam que a área ao redor parece decadente ou tem opções limitadas de restaurantes, e a entrada pode ser difícil de encontrar.

Avaliações dos hóspedes relacionadas

10

Jeff

1 de jul. de 2025

·

A estadia foi de 1 noite

Short distance to des moines. Nice place

Short distance to des moines. Nice place

10

Christopher

21 de fev. de 2025

·

A estadia foi de 1 noite

Was a little hard to find the property but was a nice place to stay at for the weekend.

Was a little hard to find the property but was a nice place to stay at for the weekend.

10

Roland

7 de out. de 2024

·

A estadia foi de 3 noites

Property and everything within the property was and is great, however is in a seedy part of town. The hotel is relatively secluded so no issues but worth knowing.

Property and everything within the property was and is great, however is in a seedy part of town. The hotel is relatively secluded so no issues but worth knowing.

10

Barbara

26 de jul. de 2024

·

A estadia foi de 1 noite

Front desk personal was very nice and friendly for 12:30 at night. Room quiet . A little hard to find but would recommend it.

Front desk personal was very nice and friendly for 12:30 at night. Room quiet . A little hard to find but would recommend it.

10

Melissa

15 de set. de 2025

·

A estadia foi de 1 noite

Convenient location. Good price point

Convenient location. Good price point

8

Jerry

19 de set. de 2024

·

A estadia foi de 1 noite

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

10

Roland

28 de out. de 2024

·

A estadia foi de 3 noites

This is the second time I've stayed at this property, with a few more visits scheduled over the next couple months. The area itself is not great as it's a seedy part of Urbandale, however the hotel itself is tucked away off the main street and is fairly clean and welcoming. The staff has always been top-notch and the rooms (cleanliness and amenities) is adequate if you just need a safe, clean place to lay your head. Definitely would recommend this location.

This is the second time I've stayed at this property, with a few more visits scheduled over the next couple months. The area itself is not great as it's a seedy part of Urbandale, however the hotel itself is tucked away off the main street and is fairly clean and welcoming. The staff has always been top-notch and the rooms (cleanliness and amenities) is adequate if you just need a safe, clean place to lay your head. Definitely would recommend this location.

10

Joshua

2 de set. de 2024

·

A estadia foi de 1 noite

Favorite place to stay in Des Moines, great location and cleanliness

Favorite place to stay in Des Moines, great location and cleanliness

8

Tayler

12 de ago. de 2025

·

A estadia foi de 1 noite

The hotel conditions were satisfactory. The area the hotel is in is a little limited in food & entertainment options and you can easily miss your entrance to the hotel with how the streets are structured surrounding it.

The hotel conditions were satisfactory. The area the hotel is in is a little limited in food & entertainment options and you can easily miss your entrance to the hotel with how the streets are structured surrounding it.

8

Jacob

17 de dez. de 2024

·

A estadia foi de 1 noite

Very little lighting in the rear parking lot

Very little lighting in the rear parking lot

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O Bennigan's anexo é útil e geralmente agradável. O café da manhã geralmente não está incluído e as opções pagas recebem avaliações mistas, desde um buffet de valor medíocre até um bom serviço durante a semana.

Avaliações dos hóspedes relacionadas

8

Mary

6 de abr. de 2024

·

A estadia foi de 1 noite

Check in went well. We reserved 2 rooms. One of the rooms, a mouse was spotted. Was moved to another room & a small discount was given. We were given coupons for breakfast, but heard several quest upset that a breakfast wasn’t included.

Check in went well. We reserved 2 rooms. One of the rooms, a mouse was spotted. Was moved to another room & a small discount was given. We were given coupons for breakfast, but heard several quest upset that a breakfast wasn’t included.

10

Casey

9 de dez. de 2023

·

A estadia foi de 1 noite

Likes: clean, convenient, comfortable, and friendly staff. Dislikes: had to pay for breakfast.

Likes: clean, convenient, comfortable, and friendly staff. Dislikes: had to pay for breakfast.

10

John

1 de out. de 2023

·

A estadia foi de 1 noite

Meals are through an adjacent restaurant. Unsupervised children running through upper floor hallways which for elderly customers is an accident waiting to happen.

Meals are through an adjacent restaurant. Unsupervised children running through upper floor hallways which for elderly customers is an accident waiting to happen.

10

Justina

28 de mar. de 2025

·

A estadia foi de 1 noite

It was an excellent stay and restaurant attached was great

It was an excellent stay and restaurant attached was great

10

Charles

16 de jan. de 2024

·

A estadia foi de 1 noite

We arrived during a bad snow storm and learned that the hotel had a Bennigan's restaurant attached. We had dinner there and observed the restaurant manager going above and beyond to make sure all of the guests were allright and had everything they needed. He checked in with everyone repeatedly. We also observed hotel staff help a woman clear snow from her car and start it so that she would not have to be in the cold. What excellent customer service!!!

We arrived during a bad snow storm and learned that the hotel had a Bennigan's restaurant attached. We had dinner there and observed the restaurant manager going above and beyond to make sure all of the guests were allright and had everything they needed. He checked in with everyone repeatedly. We also observed hotel staff help a woman clear snow from her car and start it so that she would not have to be in the cold. What excellent customer service!!!

8

Robin

29 de jul. de 2025

·

A estadia foi de 1 noite

Room was spacious, bed was very comfortable. Food option was Bennigans only no continental breakfast offered.

Room was spacious, bed was very comfortable. Food option was Bennigans only no continental breakfast offered.

6

Larryn

6 de abr. de 2024

·

A estadia foi de 1 noite

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

6

Terence

25 de ago. de 2024

·

A estadia foi de 2 noites

Review said breakfast was provided as it is in the other holiday inn express that I have stayed at but it was not. Had I known this I would have booked a different hotel. Staff was not welcoming.

Review said breakfast was provided as it is in the other holiday inn express that I have stayed at but it was not. Had I known this I would have booked a different hotel. Staff was not welcoming.

10

James

23 de abr. de 2025

·

A estadia foi de 1 noite

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

8

Jack

10 de abr. de 2023

·

Overall a great stay! Comfortable room, clean, and nice, helpful staff. The breakfast buffet was tolerable, but the weekday, sit-down breakfast was excellent. Nice place, although my wife and I did lose our virginity in room 331, and haven’t been able to find it since. Oh well.

Overall a great stay! Comfortable room, clean, and nice, helpful staff. The breakfast buffet was tolerable, but the weekday, sit-down breakfast was excellent. Nice place, although my wife and I did lose our virginity in room 331, and haven’t been able to find it since. Oh well.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Linda

5 de ago. de 2026

·

A estadia foi de 1 noite

Room was clean, hotel was quiet.

Room was clean, hotel was quiet.

4

Nikki

28 de jun. de 2026

·

A estadia foi de 2 noites

The rooms are small. The bathroom is extremely small. There was a dirty sock under the AC therefore the room wasn’t cleaned properly. We left the tv on for our dog in the crate so she wouldn’t hear/bark at hallway noise. When we returned to room, the tv was off and the thermostat was turned to 76. Very weird.

The rooms are small. The bathroom is extremely small. There was a dirty sock under the AC therefore the room wasn’t cleaned properly. We left the tv on for our dog in the crate so she wouldn’t hear/bark at hallway noise. When we returned to room, the tv was off and the thermostat was turned to 76. Very weird.

10

Sonja

22 de jun. de 2026

·

A estadia foi de 1 noite

Quiet and clean! Restaurant attached was great 👍

Quiet and clean! Restaurant attached was great 👍

6

Summer

11 de mai. de 2026

·

A estadia foi de 2 noites

It was your basic hotel room. We had trouble with the shower/bathroom. The tub was rusted through on the bottom, and the water pressure was laughable. Also, it was either the temperature of the sun, or freezing cold with no in between. The staff was great and had answers to everything we asked. The elevators and hallways often smelled of weed, and seemed to leak through the vent in the bathroom. Other than that the bed was fine, and the TV was nice. The restaurant attached to the hotel had good food and even better service, although breakfast not being included with your stay was a bit annoying. Overall, not the worst place I’ve stayed, not the best.

It was your basic hotel room. We had trouble with the shower/bathroom. The tub was rusted through on the bottom, and the water pressure was laughable. Also, it was either the temperature of the sun, or freezing cold with no in between. The staff was great and had answers to everything we asked. The elevators and hallways often smelled of weed, and seemed to leak through the vent in the bathroom. Other than that the bed was fine, and the TV was nice. The restaurant attached to the hotel had good food and even better service, although breakfast not being included with your stay was a bit annoying. Overall, not the worst place I’ve stayed, not the best.

10

David

4 de mai. de 2026

·

A estadia foi de 1 noite

Room- Clean Staff- Helpful Breakfast- N/A Parking- Fine

Room- Clean Staff- Helpful Breakfast- N/A Parking- Fine

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8 $110	9 $95	10 $95	11 $109	12 $102
13 $90	14 $90	15 $90	16 $90	17 $90	18 $122	19 $114
20 $90	21 $90	22 $90	23 $90	24 $90	25 $130	26 $134
27 $90	28 $97	29 $93	30 $93

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Os clientes que reservarem planos de tarifas com pequeno-almoço incluído têm direito à refeição para até 2 adultos a partilhar o mesmo quarto. Aplicam-se taxas de pequeno-almoço a clientes adicionais. Os clientes que reservarem planos de tarifas com jantar incluído têm direito à refeição para um máximo de 2 adultos a partilhar o quarto. O alojamento aplica taxas de jantar a clientes adicionais.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito; não se aceita numerário
O alojamento dispõe do seguinte elemento de segurança: extintor.
O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da Clean Promise (IHG).
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas").
O alojamento disponibiliza check-out sem contacto.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço buffet: 15 USD por pessoa (valor aproximado)
Estadia de animais de estimação: 40 USD por animal, por estadia
Os animais de serviço estão isentos de taxas
Micro-ondas no quarto: 7 USD por noite

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.