Comfort Inn Independence - Cleveland

Leider war dieses Hotel ein Fehlgriff. Wir hatten das Hotel auch aufgrund eer Fotos (zusammen mit dem Preis) bei Expedia ausgesucht. Erste Enttäuschung war der Pool, der auf Expedia wunderbar dargestellt wurde, in der Realität.allerdings eine Baustelle war. Und das, obwohl in der Beschreibung bei Expedia stand, dass der Pool von Mai bis Oktober in Betrieb ist. Der Mitarbeiter an der Rezeption war sehr freundlich. Unser 1. Zimmer war in Ordnung, nur mussten wir aufgrund eines Wasserschadens im Bad in ein anderes Zimmer umziehen. Das 2. Zimmer war sehr verwohnt, es fehlte der Tisch und das Badezimmer war bei genauerem Hinsehen sehr schmutzig. Nach einer Nacht (von geplanten drei Nächten) haben wir den Aufenthalt abgebrochen und uns ein anderes Hotel gesucht. Das Hozel hat ins die zwei stornierten Nächte nicht in Rechnung gestellt. Dieses.Hotel können wir auf keinen Fall empfehlen!

No microwave or mini fridge dirty

When I arrived, I asked if the Decaf was still hot. The desk Clerk responded "Give me 10 minutes, and you'll have fresh." He kept his word! Breakfast: Eggs and Sausage were delicious. Added OJ and yoghurt. THe cook/server/busser gal kept the breakfast area clean and well-stocked. Room Air/heat control was easy to work. The room was clean and well-stocked. We will return.

I made reservations for a 2 bedroom and staff place me a king room. The reason that I wanted 2 beds was while attending my brother's birthday party. My daughter and other family could Stay with me so that can be safe. My room had ants by the AC unit which traveled onto the desk, By the way I spoke to staff about my room and they stated they had to give me that room for they were busy with other guests who had more family. My bathtub would drain slowly making me haven to take a shower in slow draining water. They also only had one face towel and one body towel. Meaning that I would to use the same towels if I wanted to wash myself up I asked the front desk person for my towels and she did bring me 2 body towels yet no face towels or towels for when you get out the shower. She said that they only had body towels. With all of this I'm very unhappy with my combinations.

On the afternoon that we checked in, the gentleman behind the desk was friendly and helpful. Everyone else that we came in contact with were not. When checking out, I didn’t even get a “How was your stay” or even a goodbye!