Best Western Plus Caldwell Inn & Suites

Wir waren in diesem 3-wöchigen Urlaub in 4 Best Western Motels/Hotels und bei diesem haben wir uns gefragt, warum es ein BW Plus ist. Nicht falsch verstehen, das Motel war nicht schlecht, sondern nicht so toll, wie die 3 anderen. Es ist ein gutes Standardhotel mit sehr freundlichem Personal, komfortablen Betten und gutem Frühstücksbüffet und es war recht ruhig zum Schlafen. Für eine Übernachtung und für die Durchreise von der Lage sehr zu empfehlen.

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We got the family suite and it was so nice and spacious.

My review is based upon disappointing housekeeping services. I was asked upon check in for my 2 night stay if I wanted housekeeping service. I said yes please. I was very disappointed to come back to the room in the evening to find no service has been performed. AND when I called down to the front desk to ask for clean towels I was informed I needed to bring down my dirties to be exchanged!!! That is extremely poor service. No, I will not stay here again and it is highly unlikely that I will consider staying at a Best Western in the future.

My husband and I stayed two nights. The highlight of our stay was definitely the breakfast. A great variety and choices. My favorite being the biscuits and gravy. Our room was clean and quiet, the bed was comfy -what more could we ask?