Check In :
- All Malaysian citizens are required to produce their identity cards (NRIC) or valid passports upon check in. All foreigners (non-Malaysian citizens) must produce their valid international passports upon check in.
-Tourism Tax
From 01-01-2023 the Malaysian government has introduced a mandatory Tourism Tax of RM10 per room per night for all hotels in Malaysia. This tax is payable upon arrival or departure at the hotel and is not included in the room rate. Malaysian Citizens and Permanent Residents check-in with MyCard are exempted from this Tourism Tax.
- Heritage Tax (Local Government Fee)
As per 01-06-2014, the Penang state government has introduced a mandatory tax of RM2 per room per night for all hotels in Penang. This tax is payable upon arrival or departure at the hotel and is not included in the room rate.
Age Requirement :
- Guests must be 18 years or older with photo identification to check-in. Guests under the age of 18 must be accompanied by an adult. Hotel reserves the right to check photo identification.
Early Check-In :
- Early Check-In is offered based on availability. If you require a guaranteed check-in for arrival prior to 3 pm then pre-registration and payment may be required.
- For early arrival before 8 am, it is recommended to pre-book the room one day in advance with a full day charge.
Late Check-Out :
- Unless otherwise stated in the specific rate plan terms & conditions, Check-In Time is after 3 pm and Check-Out Time is 12 pm.
- The Hotel may accommodate late check-out after 12 pm for an additional fee, subject to room availability.
Child Policies :
- Children of any age are welcome.
- Children aged 12 years and above are considered adults at this property.
- As the parents, guardians, or chaperones of children, the guest(s) is personally and legally responsible for the children and must supervise them at all times. For safety reasons, please do not leave children unattended in guest rooms or allow them to roam the hotel property unsupervised.
Cot and Extra Bed Policies :
- No capacity for cots at this property.
- No capacity for extra beds at this property
Important!
After the property receives your confirmation booking, the guest will be charge prepayment following on the cancellation policy at any time. In case if the prepayment is unsuccessful, guest booking will not be secure by the property.'
Check In :
- All Malaysian citizens are required to produce their identity cards (NRIC) or valid passports upon check in. All foreigners (non-Malaysian citizens) must produce their valid international passports upon check in.
-Tourism Tax
From 01-01-2023 the Malaysian government has introduced a mandatory Tourism Tax of RM10 per room per night for all hotels in Malaysia. This tax is payable upon arrival or departure at the hotel and is not included in the room rate. Malaysian Citizens and Permanent Residents check-in with MyCard are exempted from this Tourism Tax.
- Heritage Tax (Local Government Fee)
As per 01-06-2014, the Penang state government has introduced a mandatory tax of RM2 per room per night for all hotels in Penang. This tax is payable upon arrival or departure at the hotel and is not included in the room rate.
Age Requirement :
- Guests must be 18 years or older with photo identification to check-in. Guests under the age of 18 must be accompanied by an adult. Hotel reserves the right to check photo identification.
Early Check-In :
- Early Check-In is offered based on availability. If you require a guaranteed check-in for arrival prior to 3 pm then pre-registration and payment may be required.
- For early arrival before 8 am, it is recommended to pre-book the room one day in advance with a full day charge.
Late Check-Out :
- Unless otherwise stated in the specific rate plan terms & conditions, Check-In Time is after 3 pm and Check-Out Time is 12 pm.
- The Hotel may accommodate late check-out after 12 pm for an additional fee, subject to room availability.
Child Policies :
- Children of any age are welcome.
- Children aged 12 years and above are considered adults at this property.
- As the parents, guardians, or chaperones of children, the guest(s) is personally and legally responsible for the children and must supervise them at all times. For safety reasons, please do not leave children unattended in guest rooms or allow them to roam the hotel property unsupervised.
Cot and Extra Bed Policies :
- No capacity for cots at this property.
- No capacity for extra beds at this property
Important !
After the property receive your confirmation booking, the guest will be charge prepayment following on the cancellation policy at any time. In case if the prepayment is unsuccessful, guest booking will not be secure by the property.'
