Courtyard Chicago Arlington Heights/South

My room had long black hairs on the towels and hair balled up in between the bed and the nightstand. The door leading to the parking lot was broken and not secured. I was told that they come around and lock the door at 11pm to secure the hotel but I do not see how that was possible as the handle on the door is what was broken. Second morning there, I was woke up at 745am by the lawn mower and weed eater right under my window. The morning of checkout, they were apparently working on the rooms and had boxes and equipment all down the hallway, as well as drilling and hammering. The mess in the hallway made it difficult to get down the hallway with luggage. Not a pleasant experience.

Breakfast was not included.

Room was ok, not the best Marriot we have stayed at. They do not have free breakfast, they had free parking. Our curtains didnt slide very well. The slider door didn't slide very well. Toilet didn't flush well. The pool was cold water and a cold room. Will never stay here again.

No, it was terrible. My family and I checked out early.security doors broken. We were switched into 3 rooms because rooms were dirty. Hair in the bed/ pillow. Sheets didn't look the best. Splatters on the ceiling. Door lock wasn't working to our room. We decided not to have breakfast, because the room was dirty. I didn't trust the idea of eating anything there

Room was clean and service was great