Western Hotel Ouray

Had a great time, the grotto is amazing

Although website does say no elevator, it does not say the stairs are very steep. And there's no one to help you with your bags. We had to carry our bags up three flights of stairs. The hotel was clean. The free snacks in the room was nice. The bed was uncomfortable (a thin mattress on a platform.) thankfully we only stayed one night.

Kein Lift. Personal am Empfang ist sehr schlecht informiert über die Umgebung. Kein Deckenbezug - nur ein Tuch und dann die nackte Decke - sehr unhygienisch in einem Hotel. Eine Flasche Wasser im Kühlschrank ohne Angabe, was für Wasser, dass es ist oder seit wann es dort steht.

We loved our stay at The Western. The room was great, we loved the spa and enjoyed eating in the saloon. We will definitely be back!

This was the first time I have stayed at this property, and would do so again! Suzanne was there to greet my wife and I and showed us around, introducing us to the mixologist behind the bar, as well as the chef. Everyone working there was very nice and accommodating. The spa in the lower level was beautifully relaxing, and in the morning, the cold plunge was exhilarating! The dinner was the absolute best food I have ever consumed in Ouray!!! So glad we didn't explore other dining options! The Western Hotel is a pricier option than most in Ouray, but it is well worth the money!

An amazing new addition to Ouray. I've waited awhile to see the place open. The restaurant is AMAZING! I also loved the hotel guest room design. Very chic and the views and fireplace are amazing. Check out the spa on the lowest level.

This is an old hotel that has been remodeled, the function of out room was very disappointing, the bed was almost on the ground , cannot open windows for air flow, also no blinds on the windows for privacy , and there is only a small little fan, there is no place to sit in the room beside the low bed. The function of the kitchenette was also terrible. There were missing door handles into the bathroom , so again no privacy. Since they had remodeled this , they shouldve went through each room and did an inspection, blue painters was found underneath the kitchen cabinets were the lights were supposed to be.. Paying $300 + per night was very upsetting considering the condition this room was in. Pictures on the website didnt match the room we reserved. Also the stairs getting to the rooms were very steep and not sure if they can accommodate people with disabilities, which is not ok! Very disappointed, because staying in Ouray is one of our most favorite CO destinations.

Super cool property that feels old timey but upgraded and nice. Love the basement cold plunge and hot tub grotto area.

Outstanding decor Spa was a real treat and so tranquil Food was fabulous too !! Wonderful property!

Nice, quiet and quaint hotel. Check in super easy as all the info texted to me prior to arriving. No elevator and stairs are a bit steep so be warned.

Although website does say no elevator, it does not say the stairs are very steep. And there's no one to help you with your bags. We had to carry our bags up three flights of stairs. The hotel was clean. The free snacks in the room was nice. The bed was uncomfortable (a thin mattress on a platform.) thankfully we only stayed one night.

Kein Lift. Personal am Empfang ist sehr schlecht informiert über die Umgebung. Kein Deckenbezug - nur ein Tuch und dann die nackte Decke - sehr unhygienisch in einem Hotel. Eine Flasche Wasser im Kühlschrank ohne Angabe, was für Wasser, dass es ist oder seit wann es dort steht.

The rooms were dirty. There was dust everywhere and dirt on the floors.

This is an old hotel that has been remodeled, the function of out room was very disappointing, the bed was almost on the ground , cannot open windows for air flow, also no blinds on the windows for privacy , and there is only a small little fan, there is no place to sit in the room beside the low bed. The function of the kitchenette was also terrible. There were missing door handles into the bathroom , so again no privacy. Since they had remodeled this , they shouldve went through each room and did an inspection, blue painters was found underneath the kitchen cabinets were the lights were supposed to be.. Paying $300 + per night was very upsetting considering the condition this room was in. Pictures on the website didnt match the room we reserved. Also the stairs getting to the rooms were very steep and not sure if they can accommodate people with disabilities, which is not ok! Very disappointed, because staying in Ouray is one of our most favorite CO destinations.

Beautifully renovated property. Staff was friendly. Location was perfect in the middle of town and made everything very walkable. Room was well appointed and had great views. The bathroom sink was clogged and didn’t drain well until we addressed it. Room needed a little more functionality with the location of the kitchenette sink and was a little short on storage space.

Beautiful, clean place.

This was definitely not worth the money, rooms seem to be a half hearted attempt to update with keeping a rustic vibe. Example…tissue holder box I believe someone thought it was a leather look but was actually a cheap rubberized football grain for a kids bedroom. USB chargers are slow at best when they want to work. Forget about decent lighting, it feels like you are living by night light once the sun goes down. Cobwebs and dust bunnies all over ceiling. The walls are dirty and in need of paint and have white spackle all over them, filling up holes (I think they are trying to play it off as rustic for the time being) bed was memory foam (without the memory) hard as a rock. It was my fault for not realizing they did not have a tv but it would be nice to be able to stream something from phone instead staring at the lackluster room the whole time. The view maybe would have been ok except you could barely see out of the windows with all the dirt on the them. Internet seemed ok, bathroom and shower were fine. Bathroom sink faucet though was to long for the sink and made the sink useless without getting water all over the floor or yourself. Overall the room would have been tolerable at a price point of $250 or less per night, but they are charging premium spa prices to stay in them which feels like a complete rip off. I can’t speak of the dining or the spa at the hotel, they probably are nice because they are the overcharging the hotel stay to pay for them.

The rooms are very clean, spacious and historic, yet modernized. The beds are comfortable and the kitchenette in each room was nice to have. You can't beat the location in the heart of downtown Ouray. Also, make sure to check out the restaurant inside the hotel. We didn't know it was there until check in and were so glad a reservation was available. It was amazing! We will definitely be staying here when we come back.

This property is a beautifully restored 1800s hotel. They kept it very rustic while updating the small kitchen and bathrooms in the rooms. The dining at the restaurant on site was delicious and the bar was nice as well. The location is right in the middle of town which makes walking anywhere and everywhere very easy. There are no TVs which was refreshing. There is no A/C which I would think is ok most of the year. We stayed in late May and our room was on the 3rd (top) floor so it got pretty warm. There is no ceiling or floor fans and the three windows in the room only open about 3-4 inches, I'm assuming for safety. I would imagine the warmer summer months would make the rooms much warmer at night. Overall this was a lovely stay and we will definitely be back if we are visiting in the cooler months of the year.

I would really recommend not staying here during the warmer months. There's no air conditioning. Furthermore, there were no screens on the window in our room so when we opened the windows to let fresh air in it also let in bugs. My room was also near hotel restaurants smoker just outside, so it was quite smoky at times as well. The staff did try to help by providing a second fan, but overall it was just very uncomfortable because of the heat, bugs, and smoke. I would imagine this hotel is much better during the colder months when the lack of air conditioning is not an issue.

This hotel is very centrally located in Ouray. Great historic feel to it. It is a trek up to the 3rd floor and the rooms are small but comfortable. The food in the restaurant is excellent but very small portions.

An amazing new addition to Ouray. I've waited awhile to see the place open. The restaurant is AMAZING! I also loved the hotel guest room design. Very chic and the views and fireplace are amazing. Check out the spa on the lowest level.

Unique hotel with historic bones but modern rooms. See the100 yr old painting of the lady on the floor of the bar area and read the story behind it. Very good bar and restaurant inside the hotel

Was a nice stay and I’ll definitely be staying again. I told the manager this tho… there are no black out curtains in any of the rooms. So, you will see daylight as soon as the sun comes up. The bed we had was more like a cot, platform bed type. Not that comfortable either. But, I will stay again and book a different room. I brought my own portable black out shades which helped a little with the light issues. The spa area was very relaxing.

Beautifully renovated property. Staff was friendly. Location was perfect in the middle of town and made everything very walkable. Room was well appointed and had great views. The bathroom sink was clogged and didn’t drain well until we addressed it. Room needed a little more functionality with the location of the kitchenette sink and was a little short on storage space.

This was definitely not worth the money, rooms seem to be a half hearted attempt to update with keeping a rustic vibe. Example…tissue holder box I believe someone thought it was a leather look but was actually a cheap rubberized football grain for a kids bedroom. USB chargers are slow at best when they want to work. Forget about decent lighting, it feels like you are living by night light once the sun goes down. Cobwebs and dust bunnies all over ceiling. The walls are dirty and in need of paint and have white spackle all over them, filling up holes (I think they are trying to play it off as rustic for the time being) bed was memory foam (without the memory) hard as a rock. It was my fault for not realizing they did not have a tv but it would be nice to be able to stream something from phone instead staring at the lackluster room the whole time. The view maybe would have been ok except you could barely see out of the windows with all the dirt on the them. Internet seemed ok, bathroom and shower were fine. Bathroom sink faucet though was to long for the sink and made the sink useless without getting water all over the floor or yourself. Overall the room would have been tolerable at a price point of $250 or less per night, but they are charging premium spa prices to stay in them which feels like a complete rip off. I can’t speak of the dining or the spa at the hotel, they probably are nice because they are the overcharging the hotel stay to pay for them.

Beautiful renovation!

The rooms are very clean, spacious and historic, yet modernized. The beds are comfortable and the kitchenette in each room was nice to have. You can't beat the location in the heart of downtown Ouray. Also, make sure to check out the restaurant inside the hotel. We didn't know it was there until check in and were so glad a reservation was available. It was amazing! We will definitely be staying here when we come back.

Although website does say no elevator, it does not say the stairs are very steep. And there's no one to help you with your bags. We had to carry our bags up three flights of stairs. The hotel was clean. The free snacks in the room was nice. The bed was uncomfortable (a thin mattress on a platform.) thankfully we only stayed one night.

Kein Lift. Personal am Empfang ist sehr schlecht informiert über die Umgebung. Kein Deckenbezug - nur ein Tuch und dann die nackte Decke - sehr unhygienisch in einem Hotel. Eine Flasche Wasser im Kühlschrank ohne Angabe, was für Wasser, dass es ist oder seit wann es dort steht.

All of the Staff was super friendly and helpful!

This was the first time I have stayed at this property, and would do so again! Suzanne was there to greet my wife and I and showed us around, introducing us to the mixologist behind the bar, as well as the chef. Everyone working there was very nice and accommodating. The spa in the lower level was beautifully relaxing, and in the morning, the cold plunge was exhilarating! The dinner was the absolute best food I have ever consumed in Ouray!!! So glad we didn't explore other dining options! The Western Hotel is a pricier option than most in Ouray, but it is well worth the money!

We had a beautiful stay in Ouray Colorado and staying at The Western Hotel and spa was terrific. Everyone was very kind and helpful, they made us feel like we were always a priority and never a bother. They all from front desk to dinner attendant to the manager were all willing to make sure we were satisfied. Wonderful people and place!

I loved my stay at The Western Hotel and Spa so much that I extended it for another night! From the moment I arrived, the customer service made me feel completely at home—warm, attentive, and genuinely welcoming. My room was a cozy cocoon of comfort, the perfect retreat after a long day, with soft lighting and plush bedding that made it impossible not to relax. The spa area was pure serenity. The dim lighting, rustic stone walls, and candlelit ambiance created the perfect atmosphere for unwinding. I indulged in both a massage and a facial, and they were absolutely incredible—deeply relaxing and rejuvenating. The attention to detail in the spa experience made it truly special. On top of all that, the attached restaurant and chef-driven dining experience were phenomenal. Every dish was crafted with care, making every meal a treat in itself. If you’re looking for a luxurious escape where you can truly relax, be pampered, and feel at home, The Western Hotel and Spa is it. I can’t wait to come back!

Great staff

Absolutely awesome property. Amazing personal customer attention

It is an historic and interesting place, rustic and unique in many of the right ways, but perhaps missing the mark on some comfort areas. Staff attentiveness is very low if not absent after mid-evening. For instance, we had no hot water for baths the first night, and there was no person onsite or on call to reach out to. We left a couple messages and heard back the next day with apologies and correction for the next night. Hotel restaurant atmosphere and menu offerings were enjoyable. Food quality and wait staff were excellent. There was a discrepancy associated with the cancellation policy and timing of room charges between Expedia and the property which fell into dispute. Property charged full amount without notice a week in advance and before Expedia’s stated cancellation allowance, and hotel management was completely uncooperative to discuss the discrepancy.

Nice, quiet and quaint hotel. Check in super easy as all the info texted to me prior to arriving. No elevator and stairs are a bit steep so be warned.

This property is a beautifully restored 1800s hotel. They kept it very rustic while updating the small kitchen and bathrooms in the rooms. The dining at the restaurant on site was delicious and the bar was nice as well. The location is right in the middle of town which makes walking anywhere and everywhere very easy. There are no TVs which was refreshing. There is no A/C which I would think is ok most of the year. We stayed in late May and our room was on the 3rd (top) floor so it got pretty warm. There is no ceiling or floor fans and the three windows in the room only open about 3-4 inches, I'm assuming for safety. I would imagine the warmer summer months would make the rooms much warmer at night. Overall this was a lovely stay and we will definitely be back if we are visiting in the cooler months of the year.

This hotel is very centrally located in Ouray. Great historic feel to it. It is a trek up to the 3rd floor and the rooms are small but comfortable. The food in the restaurant is excellent but very small portions.

Beautifully renovated property. Staff was friendly. Location was perfect in the middle of town and made everything very walkable. Room was well appointed and had great views. The bathroom sink was clogged and didn’t drain well until we addressed it. Room needed a little more functionality with the location of the kitchenette sink and was a little short on storage space.

A great spot off the main drag in Ouray. The bar and restaurant were wonderful! Thank you.

Everything was beyond expectations. Room, food, location, staff.

The rooms are very clean, spacious and historic, yet modernized. The beds are comfortable and the kitchenette in each room was nice to have. You can't beat the location in the heart of downtown Ouray. Also, make sure to check out the restaurant inside the hotel. We didn't know it was there until check in and were so glad a reservation was available. It was amazing! We will definitely be staying here when we come back.

We loved our stay at The Western. The room was great, we loved the spa and enjoyed eating in the saloon. We will definitely be back!

This hotel is very centrally located in Ouray. Great historic feel to it. It is a trek up to the 3rd floor and the rooms are small but comfortable. The food in the restaurant is excellent but very small portions.

This was the first time I have stayed at this property, and would do so again! Suzanne was there to greet my wife and I and showed us around, introducing us to the mixologist behind the bar, as well as the chef. Everyone working there was very nice and accommodating. The spa in the lower level was beautifully relaxing, and in the morning, the cold plunge was exhilarating! The dinner was the absolute best food I have ever consumed in Ouray!!! So glad we didn't explore other dining options! The Western Hotel is a pricier option than most in Ouray, but it is well worth the money!

I had an amazing one-night stay. The room was very stylish and comfortable. The staff was exceptional! We tried out their bar and spa and both were fabulous. Big shout out to the bartender, Kelly for the amazing drinks and great hospitality!

Wonderful restaurant and bar. Early December is a nice quiet time to visit.

Unique hotel with historic bones but modern rooms. See the100 yr old painting of the lady on the floor of the bar area and read the story behind it. Very good bar and restaurant inside the hotel

A great spot off the main drag in Ouray. The bar and restaurant were wonderful! Thank you.

Such an amazing place to stay and highly recommend it! We loved the room and the staff was amazing. We also recommend getting a drink at the bar and chatting up with John and Eric they will not disappoint. Chefs table for dinner is also a great experience and we highly recommend it. Over all this place will make you feel pampered and happy.

Nick the chef makes amazing food and is very friendly. Robin at the front desk was very informative and adds a personal touch. Property is stunning

Outstanding decor Spa was a real treat and so tranquil Food was fabulous too !! Wonderful property!