Comfort Inn Crystal Lake - Algonquin
97 US$
/nat
Gennemsnit for november
Priser på Comfort Inn Crystal Lake - Algonquin
Vælg datoer for at se priser og tilgængelighed
97 US$
/nat
Gennemsnit for november
Gennemsnitlige månedlige priser
På Comfort Inn Crystal Lake - Algonquin ligger prisen pr. nat i gennemsnit på 82 US$ i den billigste måned (januar) og 117 US$ i den dyreste måned (juli), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 82 US$ |
| februar | 85 US$ |
| marts | 84 US$ |
| april | 91 US$ |
| maj | 98 US$ |
| juni | 105 US$ |
| juli | 117 US$ |
| august | 113 US$ |
| september | 111 US$ |
| oktober | 102 US$ |
| november | 97 US$ |
| december | 84 US$ |
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nov. · 97 US$
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Dyrest: juli (ca. 117 US$)
Billigst: januar (ca. 82 US$)
Om dette overnatningssted
Drag fordel af de rekreative tilbud, inklusive en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og pejs i lobbyen.
Faciliteter
Drag fordel af de rekreative tilbud, inklusive en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og pejs i lobbyen.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig udtjekning og gratis aviser i lobbyen. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Gratis morgenmadsbuffet serveres dagligt fra kl. 06.30 til kl. 09.30.
Værelser
Føl dig hjemme i et af de 57 værelser, der indeholder køleskab og LCD-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med en kombination af bruser/badekar samt gratis toiletartikler og hårtørrer. Faciliteter inkluderer pengeskabe og skriveborde, samt telefoner med gratis lokalopkald.
Lokation
Overnatter du ved Comfort Inn Crystal Lake - Algonquin, som ligger i et shoppingområde i Crystal Lake, er du kun 4 minutters gang fra Three Oaks fritidsområde og 6 minutters gang fra Regal Crystal Lake Showplace. Dette hotel ligger 1,8 km fra Revolution Patient Portal og 2,7 km fra North Wall Rock Climbing.
I nærheden
Three Oaks fritidsområde(0.2 mil)
Regal Crystal Lake Showplace(0.3 mil)
Revolution Patient Portal(1.1 mil)
North Wall Rock Climbing(1.7 mil)
Crystal Lake rådhus(2.4 mil)
Veterans Acres Park(2.5 mil)
Crystal Lake Park(2.7 mil)
Main Beach(2.8 mil)
West Beach(4 mil)
Crystal Lake(4.7 mil)
Algonquin(5.1 mil)
Indian Trail Beach(5.9 mil)
Buffalo Park Forest Preserve(6 mil)
Algonquin Lakes Trailhead(6.6 mil)
Brunswick Zone XL(7.1 mil)
Chicago, IL (PWK-Chicago Executive)(24.6 mil)
Chicago, Illinois (DPA-Dupage)(25.3 mil)
Chicago O'Hare International Airport (ORD)(35 mil)
Swimmingpool
Ikkerygerværelser
Forretningscenter
Rengøring
Golfbane (i nærheden)
Vandreture
Lokation
595 Tracy Trail, Village of Lakewood, Illinois, USA
Three Oaks fritidsområde (0.2 mil)
Regal Crystal Lake Showplace (0.3 mil)
Revolution Patient Portal (1.1 mil)
North Wall Rock Climbing (1.7 mil)
Crystal Lake rådhus (2.4 mil)
Veterans Acres Park (2.5 mil)
Værelsesmuligheder
8
Standardværelse - 1 kingsize-seng - ikke-ryger
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
240 ft²
KlimaanlægWi-Fi (Gratis)Køleskab
5
Standardværelse - 1 kingsize-seng - handicapvenligt - ikke-ryger (Roll-In Shower)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
210 ft²
KlimaanlægWi-Fi (Gratis)Køleskab
3
Standardværelse - 2 queensize-senge - ikke-ryger
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
240 ft²
KlimaanlægWi-Fi (Gratis)Køleskab
5
Suite - 2 queensize-senge - ikke-ryger
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
276 ft²
KlimaanlægWi-Fi (Gratis)Køleskab
10
Standardværelse - 1 kingsize-seng - handicapvenligt - ikke-ryger (Accessible Bathtub)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
210 ft²
KlimaanlægWi-Fi (Gratis)Køleskab
10
Suite - 1 kingsize-seng - ikke-ryger
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
276 ft²
KlimaanlægWi-Fi (Gratis)Køleskab
Gæsteanmeldelser af Comfort Inn Crystal Lake - Algonquin
8.2
Meget god
Baseret på 1.001 verificerede anmeldelser
Hvem overnatter her?
Business
9%
Par
29%
Familie
42%
Gruppe
5%
Solorejsende
13%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Anmeldelser af Comfort Inn Crystal Lake - Algonquin beskriver venligt personale og en praktisk, generelt stille beliggenhed, men også slidte faciliteter og blandede oplevelser, der spænder fra rene, komfortable værelser til frustrationer over vedligeholdelsesproblemer og ujævn serviceopfølgning.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Anmeldelser af Comfort Inn Crystal Lake - Algonquin beskriver venligt personale og en praktisk, generelt stille beliggenhed, men også slidte faciliteter og blandede oplevelser, der spænder fra rene, komfortable værelser til frustrationer over vedligeholdelsesproblemer og ujævn serviceopfølgning.
mange bemærker forældet indretning, slidte badeværelser, løse inventarer og tilbagevendende elevatorstøj eller -nedbrud, hvor renoveringer og maling foregår i dele af ejendommen. Tilbagemeldingen om renlighed er inkonsekvent, lige fra meget rene ophold til rapporter om lugt, plettede sengetøj, skadedyr og byggeaffald på gangene; morgenmaden er bredt værdsat for sit udvalg, selvom kvaliteten og vedligeholdelsen af morgenmadsområdet til tider halter. Forvent et simpelt ophold med praktisk adgang og morgenmad, men vær forberedt på varierende vedligeholdelse og service.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Faciliteterne føles slidte, med hyppige rapporter om en støjende eller ude af drift elevator og igangværende renoveringer; det lille indendørs swimmingpool er brugbar, men undertiden for koldt.
Relaterede gæsteanmeldelser
8
Chris
9. jan. 2025
·
Overnattede 1 nat
The hotel lobby was in the process of renovation. I am ok with that. The rooms were nice! The elevator made a lot of noise. I hope it is in the remodeling plans!
The hotel lobby was in the process of renovation. I am ok with that. The rooms were nice! The elevator made a lot of noise. I hope it is in the remodeling plans!
2
valerie
16. jun. 2025
·
Overnattede 3 nætter
The elevator cable made noises going to first floor. By second morning elevator is out of commission- stairs aren’t easy for a mobility challenged person. First evening: someone is smoking cigarettes on the second floor. At 10:30pm, called front desk about upstairs kids going from stomping to jumping off furniture. This kept going till 12:30am. Where were the parents? Hotel is not set up for disabled persons. Front doors are pull open only with no handicap button or ADA pull strength. Shower/ tub next floor up had drip pan issue and you could hear water dripping onto our ceiling. Room door wouldn’t close and have the plug engage/latch onto frame. We found if you slammed the door with force the plug would engage. We could leave the room for breakfast or to go out and didn’t need to have the room key to get back into the room. An easy push of the door and your in! Hotel needs to be renovated since the property is not being maintained. Door hardware on stairs- broken, peeling paint in rooms, water damage stains, carpet stains everywhere, duct tape trying to hold couch pull out mattress together.
The elevator cable made noises going to first floor. By second morning elevator is out of commission- stairs aren’t easy for a mobility challenged person. First evening: someone is smoking cigarettes on the second floor. At 10:30pm, called front desk about upstairs kids going from stomping to jumping off furniture. This kept going till 12:30am. Where were the parents? Hotel is not set up for disabled persons. Front doors are pull open only with no handicap button or ADA pull strength. Shower/ tub next floor up had drip pan issue and you could hear water dripping onto our ceiling. Room door wouldn’t close and have the plug engage/latch onto frame. We found if you slammed the door with force the plug would engage. We could leave the room for breakfast or to go out and didn’t need to have the room key to get back into the room. An easy push of the door and your in! Hotel needs to be renovated since the property is not being maintained. Door hardware on stairs- broken, peeling paint in rooms, water damage stains, carpet stains everywhere, duct tape trying to hold couch pull out mattress together.
8
Ernest
30. okt. 2024
·
Overnattede 1 nat
Nice hotel but elevator needs to be serviced.
Nice hotel but elevator needs to be serviced.
8
Randy
12. aug. 2024
·
Overnattede 1 nat
Check-in was great with a familiar, friendly face. Luggage carts are available, and there is an elevator. The hotel itself is getting a bit dated and could use a makeover. The rooms are pretty basic, but the beds are comfortable and the sheets were clean. However, the rooms also need some upkeep. There’s a smaller pool which is clean with a comfortable water temperature, and pool towels were plentiful. Breakfast was very good, offering eggs, sausages, real potatoes, waffles, cereals, bagels, breads, fruit, and more. All the staff were very friendly. I would recommend this place for what you pay for it.
Check-in was great with a familiar, friendly face. Luggage carts are available, and there is an elevator. The hotel itself is getting a bit dated and could use a makeover. The rooms are pretty basic, but the beds are comfortable and the sheets were clean. However, the rooms also need some upkeep. There’s a smaller pool which is clean with a comfortable water temperature, and pool towels were plentiful. Breakfast was very good, offering eggs, sausages, real potatoes, waffles, cereals, bagels, breads, fruit, and more. All the staff were very friendly. I would recommend this place for what you pay for it.
8
Abigail
21. apr. 2024
·
Overnattede 1 nat
Dry close to the party we needed to attend. Elevator was broken
Dry close to the party we needed to attend. Elevator was broken
6
Marisela
25. feb. 2025
·
Overnattede 6 nætter
We picked this particular hotel because of the indoor pool for my kids. They did not inform anyone that the pool was going to be worked on during our stay, so we only had the pool for 2 days out of our 6 day stay! Our garbage needed to be empty and our toilet stopped working. I notified them in the morning and requested service. We were out all day and when we returned, it wasn't dealt with. When I called down to the front desk I was informed maintenance and housekeeping were gone for the day. They couldn't even get me a plunger to try to fix the issue ourselves. Our option was to move to another room.
We picked this particular hotel because of the indoor pool for my kids. They did not inform anyone that the pool was going to be worked on during our stay, so we only had the pool for 2 days out of our 6 day stay! Our garbage needed to be empty and our toilet stopped working. I notified them in the morning and requested service. We were out all day and when we returned, it wasn't dealt with. When I called down to the front desk I was informed maintenance and housekeeping were gone for the day. They couldn't even get me a plunger to try to fix the issue ourselves. Our option was to move to another room.
8
Thomas
10. sep. 2025
·
Overnattede 19 nætter
I stepped into a hole near the no parking warning sign at the entrance. It was in the evening as I was walking my dog before bedtime. I reported it to the woman at the counter along with a man who I assume was in maintenance. There is also a metal rod sticking out of the ground which if I landed on it could cause serious injury. I was told by both employees that the hole would be filled the next day. When I left three days later it still was not fixed. Thankfully I was not injured but you may not be so lucky the next time. You have a major lawsuit waiting to happen.
I stepped into a hole near the no parking warning sign at the entrance. It was in the evening as I was walking my dog before bedtime. I reported it to the woman at the counter along with a man who I assume was in maintenance. There is also a metal rod sticking out of the ground which if I landed on it could cause serious injury. I was told by both employees that the hole would be filled the next day. When I left three days later it still was not fixed. Thankfully I was not injured but you may not be so lucky the next time. You have a major lawsuit waiting to happen.
8
David
4. sep. 2024
·
Overnattede 1 nat
The pool was too cold
The pool was too cold
4
Robert
2. feb. 2025
·
Overnattede 1 nat
The hotel was dirty. It was under construction and it was unsafe to walk down our hallway. Most of the rooms on our hallway were under construction with no knobs on doors, doors wide open, no room numbers on doors. It felt unsafe as anyone could be waiting inside the empty rooms to jump out at anyone walking down the hall. Anyone could access the hallway using the stairs or elevator. There was no security. Non-guests could access all parts of the hotel.
The hotel was dirty. It was under construction and it was unsafe to walk down our hallway. Most of the rooms on our hallway were under construction with no knobs on doors, doors wide open, no room numbers on doors. It felt unsafe as anyone could be waiting inside the empty rooms to jump out at anyone walking down the hall. Anyone could access the hallway using the stairs or elevator. There was no security. Non-guests could access all parts of the hotel.
4
Tara McCallam
10. nov. 2024
·
Overnattede 3 nætter
The elevator is LOUD and feels like it could break at any moment. There is mold on the walls, some of it has obviously been painted over. The shower head is falling out of the wall and has little water pressure. There are stains on the carpet. The staff are wonderful and very helpful.
The elevator is LOUD and feels like it could break at any moment. There is mold on the walls, some of it has obviously been painted over. The shower head is falling out of the wall and has little water pressure. There are stains on the carpet. The staff are wonderful and very helpful.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Renligheden er inkonsekvent: mange gæster fandt værelser eller fællesområder rene, men andre rapporterede lugt, plettede eller beskidte sengetøj, skadedyr og rodede gange under byggeriet.
Relaterede gæsteanmeldelser
10
Kelly
20. okt. 2025
·
Overnattede 1 nat
Room was clean but bathroom had peeling paint and some mold growth in shower. Needs updating. Hallway has weird odor, almost smelled like beer. Rest of hotel was clean. Breakfast was great
Room was clean but bathroom had peeling paint and some mold growth in shower. Needs updating. Hallway has weird odor, almost smelled like beer. Rest of hotel was clean. Breakfast was great
2
Amelia
19. mar. 2023
·
Overnattede 4 nætter
I had cockroaches in my room when i woke up one morning. I took a photo and video. I went to complain to the front desk and the lady asked if i was sure it was a cockroach. I showed her the video and picture and still asked the same question. When i asked to speak with the manager I was told she didn't come in until 730am. I told the front desk that I wasn't going to be there. She noted my room number and my phone number. I never received a call all day. I spoke to the manager the following morning and was told to leave the hotel with no refund.
I had cockroaches in my room when i woke up one morning. I took a photo and video. I went to complain to the front desk and the lady asked if i was sure it was a cockroach. I showed her the video and picture and still asked the same question. When i asked to speak with the manager I was told she didn't come in until 730am. I told the front desk that I wasn't going to be there. She noted my room number and my phone number. I never received a call all day. I spoke to the manager the following morning and was told to leave the hotel with no refund.
2
Scott
13. jan. 2025
·
Overnattede 3 nætter
Do not stay at this hotel it is outdated and I found dry blood on the bedding.
Do not stay at this hotel it is outdated and I found dry blood on the bedding.
6
Christine
31. dec. 2024
·
Overnattede 6 nætter
Abbie at the front desk was a delight. So friendly and helpful. Room carpet felt dirty and was dingy. Corners not clean. Housekeeping did not check in one time in 5 nights. We had one small garbage can and I emptied it myself every day. I snitched plastic cups, tp and garbage bags off carts in hall. Linens however were ample and very plush and clean. The bed was very comfortable. Coffee plentiful in lobby and breakfast was always fresh and tasty though repetitive. The building temperature was unbearably warm however and other guests agreed. Thankfully I could open the window because the a/c unit was very noisy. Not sure I would stay there again.
Abbie at the front desk was a delight. So friendly and helpful. Room carpet felt dirty and was dingy. Corners not clean. Housekeeping did not check in one time in 5 nights. We had one small garbage can and I emptied it myself every day. I snitched plastic cups, tp and garbage bags off carts in hall. Linens however were ample and very plush and clean. The bed was very comfortable. Coffee plentiful in lobby and breakfast was always fresh and tasty though repetitive. The building temperature was unbearably warm however and other guests agreed. Thankfully I could open the window because the a/c unit was very noisy. Not sure I would stay there again.
10
Anita Oei and Hobart
15. apr. 2025
·
Overnattede 4 nætter
The property is well maintained. The staff keeps the property clean and supplies always well stocked. I will stay at this property again.
The property is well maintained. The staff keeps the property clean and supplies always well stocked. I will stay at this property again.
6
Ann-Alissa
14. nov. 2024
·
Overnattede 1 nat
The bathroom floor, carpets and hallway carpets fad not been swept or vacuumed. I had to switch rooms because of it.
The bathroom floor, carpets and hallway carpets fad not been swept or vacuumed. I had to switch rooms because of it.
10
Paul
28. sep. 2025
·
Overnattede 1 nat
The room was clean.
The room was clean.
2
Anthony
8. dec. 2025
·
Overnattede 1 nat
My room had pubic hair all over the bed and bathroom..it was gross, I would rather sleep in my car that this place.
My room had pubic hair all over the bed and bathroom..it was gross, I would rather sleep in my car that this place.
8
Dennis
14. apr. 2025
·
Overnattede 2 nætter
Nice breakfast. Rooms were clean. Needs better maintenance on the bathroom.
Nice breakfast. Rooms were clean. Needs better maintenance on the bathroom.
10
David
8. feb. 2025
·
Overnattede 1 nat
Clean, quiet and safe. Nice selection of items for breakfast.
Clean, quiet and safe. Nice selection of items for breakfast.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er forældede med vedligeholdelsesproblemer (slidte badeværelser, løse inventarer, AC der kæmper), og sengens komfort er blandet; nogle værelser er rummelige og komfortable, med lejlighedsvis lugt og støj.
Relaterede gæsteanmeldelser
6
Mark
20. maj 2024
·
Overnattede 1 nat
Stayed for a family gathering, Hotel was ok for the price. Breakfast was nice with plenty of options. Hotel needs alot of updates, beds were awful as well as the pillows. Bathroom was decent at best..
Stayed for a family gathering, Hotel was ok for the price. Breakfast was nice with plenty of options. Hotel needs alot of updates, beds were awful as well as the pillows. Bathroom was decent at best..
8
Karla M
20. aug. 2025
·
Overnattede 2 nætter
I like that it was off/away from the main thoroughfare. That is what contributed to it being a more quiet facility. I was in room 208 and the air conditioning wasn't quite as cool as it should have been.
I like that it was off/away from the main thoroughfare. That is what contributed to it being a more quiet facility. I was in room 208 and the air conditioning wasn't quite as cool as it should have been.
6
William
3. jan. 2025
·
Overnattede 1 nat
The beds are extremely uncomfortable
The beds are extremely uncomfortable
4
Kathleen
24. jun. 2024
·
Overnattede 4 nætter
Hard bed
Hard bed
8
NANCY
26. sep. 2023
·
Very loud yelling in hallway woke everyone up at 12:30 AM
Very loud yelling in hallway woke everyone up at 12:30 AM
10
Denys
31. jul. 2023
·
Overnattede 1 nat
The hotel is always clean and rooms are spacious
The hotel is always clean and rooms are spacious
8
Robert
1. dec. 2024
·
Overnattede 1 nat
Staff were helpful but hotel room could be updated and needs better cleaning. Big room. Good breakfast and pool
Staff were helpful but hotel room could be updated and needs better cleaning. Big room. Good breakfast and pool
8
Linda
5. maj 2025
·
Overnattede 3 nætter
Easy to get to, good breakfast, comfortable beds. My window was very drafty - heat was working more. I did not care for the dog next to me was barking off and on and I could hear loud taking.
Easy to get to, good breakfast, comfortable beds. My window was very drafty - heat was working more. I did not care for the dog next to me was barking off and on and I could hear loud taking.
8
Janeth
15. okt. 2024
·
Overnattede 1 nat
The beds were comfortable with good quality mattresses, the breakfast was full of options, and the location was convenient.
The beds were comfortable with good quality mattresses, the breakfast was full of options, and the location was convenient.
4
Thomas
19. jul. 2023
·
Overnattede 2 nætter
Not a great place to stay. Beds were terribly uncomfortable and the mattress was wrapped in plastic. Every time I moved it made a crunching sound. Refrigerator barely worked even after turning it all the way up. Toilet kept clogging and shower curtain rod was partially pulled out if the wall. The pool was very tiny. On the up side, hotel was easy to get to, nice parking lot, the elevator worked and so did the ice machine. We were there with a group and everyone was sore or stiff from the awful quality of the beds.
Not a great place to stay. Beds were terribly uncomfortable and the mattress was wrapped in plastic. Every time I moved it made a crunching sound. Refrigerator barely worked even after turning it all the way up. Toilet kept clogging and shower curtain rod was partially pulled out if the wall. The pool was very tiny. On the up side, hotel was easy to get to, nice parking lot, the elevator worked and so did the ice machine. We were there with a group and everyone was sore or stiff from the awful quality of the beds.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet er ofte venligt og hjælpsomt, men lydhørheden er ujævn, med rapporter om dårlig opfølgning, rengøringsanmodninger der ikke imødekommes og problemer med indtjekning eller værelsesflytning, når der opstår problemer.
Relaterede gæsteanmeldelser
10
William
14. nov. 2024
·
Overnattede 2 nætter
We have stayed here many times snd the staff recognizes us and is always kind and welcoming
We have stayed here many times snd the staff recognizes us and is always kind and welcoming
10
Edith
24. aug. 2025
·
Overnattede 2 nætter
Thank you for the great service
Thank you for the great service
2
Benjamin
18. maj 2025
·
Overnattede 1 nat
I was booked for a 3pm check in. I called at 7am to ask for an early in. Was told no. Then proceeded to check with front desk until 3pm. Room still not available. Came back and was given a hard time that we didn’t have a room a were expected to wait. At 11pm. Were told we had to pay for a day we weren’t allowed to stay even though we tried checking in multiple times during the day. We weren’t given our welcome baskets for being part of a wedding party. Overall g-
I was booked for a 3pm check in. I called at 7am to ask for an early in. Was told no. Then proceeded to check with front desk until 3pm. Room still not available. Came back and was given a hard time that we didn’t have a room a were expected to wait. At 11pm. Were told we had to pay for a day we weren’t allowed to stay even though we tried checking in multiple times during the day. We weren’t given our welcome baskets for being part of a wedding party. Overall g-
10
Nathan
17. nov. 2024
·
Overnattede 2 nætter
The staff was extremely helpful with allowing for early check in and went above and beyond
The staff was extremely helpful with allowing for early check in and went above and beyond
4
Heidi
30. dec. 2025
·
Overnattede 6 nætter
Unfortunately, our stay was poor. It started when the suite room we reserved was missing it's furniture - namely the couch shown in the reservation photo. Since we were staying in the room for a week, having no couch was definitely not great. But, not having a working TV for the duration of our stay was crazy. After the maintenance team came to our room and attempted to get the tv working, they told us to wait about 20 minutes and to let them know if it came back on - it did not. We saw the team in the hallway on our way out and let them know it was still not working. We can only assume that they reported our issue onward, but not one member of the front desk or management staff followed up with us for the duration of our stay. Not one offer to move us to a different room, not an offer to compensate us in some way for our unmet expectations, nothing. I understand it was a busy holiday week and ours were perhaps not the most significant customer service issues the team was facing, however, to not be acknowledged for 5 days in the hospitality industry was mindboggling. I have been a hotels.com user for a long time, I am a regular traveler and have stayed in a wide variety of places for both business and pleasure. A customer service misstep as blatant as this one was a surprise and a true disappointment. We have family in the Crystal Lake area and will be finding other accommodations for future visits.
Unfortunately, our stay was poor. It started when the suite room we reserved was missing it's furniture - namely the couch shown in the reservation photo. Since we were staying in the room for a week, having no couch was definitely not great. But, not having a working TV for the duration of our stay was crazy. After the maintenance team came to our room and attempted to get the tv working, they told us to wait about 20 minutes and to let them know if it came back on - it did not. We saw the team in the hallway on our way out and let them know it was still not working. We can only assume that they reported our issue onward, but not one member of the front desk or management staff followed up with us for the duration of our stay. Not one offer to move us to a different room, not an offer to compensate us in some way for our unmet expectations, nothing. I understand it was a busy holiday week and ours were perhaps not the most significant customer service issues the team was facing, however, to not be acknowledged for 5 days in the hospitality industry was mindboggling. I have been a hotels.com user for a long time, I am a regular traveler and have stayed in a wide variety of places for both business and pleasure. A customer service misstep as blatant as this one was a surprise and a true disappointment. We have family in the Crystal Lake area and will be finding other accommodations for future visits.
10
Katiria
7. jun. 2025
·
Overnattede 4 nætter
The staff was really friendly and polite.
The staff was really friendly and polite.
8
Anna
22. jan. 2025
·
Overnattede 1 nat
Staff was very nice and helpful. Don’t start cleaning until 11 so nobody is banging around and waking u up early. Would definitely recommend. Key wasn’t working on multiple occasions. Other than that no complaints about anything
Staff was very nice and helpful. Don’t start cleaning until 11 so nobody is banging around and waking u up early. Would definitely recommend. Key wasn’t working on multiple occasions. Other than that no complaints about anything
2
Pam
31. dec. 2023
·
Overnattede 1 nat
Jim at the front desk was very rude. Our door would not open. We explained (over 3 trips down to the front desk) that it wasnt the keys malfunctioning, it was the door entry unit itself. He finally came up to the room, attempted to use a key, only to find the battery had died in the card reader. He needed to go back down and get a master key while we waited in the hall with our two small children. The phones did not work in room 303 or 306. Elevator sounded awful.
Jim at the front desk was very rude. Our door would not open. We explained (over 3 trips down to the front desk) that it wasnt the keys malfunctioning, it was the door entry unit itself. He finally came up to the room, attempted to use a key, only to find the battery had died in the card reader. He needed to go back down and get a master key while we waited in the hall with our two small children. The phones did not work in room 303 or 306. Elevator sounded awful.
6
Marisela
25. feb. 2025
·
Overnattede 6 nætter
We picked this particular hotel because of the indoor pool for my kids. They did not inform anyone that the pool was going to be worked on during our stay, so we only had the pool for 2 days out of our 6 day stay! Our garbage needed to be empty and our toilet stopped working. I notified them in the morning and requested service. We were out all day and when we returned, it wasn't dealt with. When I called down to the front desk I was informed maintenance and housekeeping were gone for the day. They couldn't even get me a plunger to try to fix the issue ourselves. Our option was to move to another room.
We picked this particular hotel because of the indoor pool for my kids. They did not inform anyone that the pool was going to be worked on during our stay, so we only had the pool for 2 days out of our 6 day stay! Our garbage needed to be empty and our toilet stopped working. I notified them in the morning and requested service. We were out all day and when we returned, it wasn't dealt with. When I called down to the front desk I was informed maintenance and housekeeping were gone for the day. They couldn't even get me a plunger to try to fix the issue ourselves. Our option was to move to another room.
6
Michael
6. jun. 2025
·
Overnattede 2 nætter
Had a clogged toilet when we went into the room after checking in. Went to the front desk and they gave us a plunger and basically said for us to handle it. Then expected us to bring them back the plunger to the front desk. I don't really feel it's our responsibility to do any of that. room was reasonably clean and the rest of the stay was fine.
Had a clogged toilet when we went into the room after checking in. Went to the front desk and they gave us a plunger and basically said for us to handle it. Then expected us to bring them back the plunger to the front desk. I don't really feel it's our responsibility to do any of that. room was reasonably clean and the rest of the stay was fine.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Praktisk og generelt stille, med let adgang til restauranter og lokale ærinder.
Relaterede gæsteanmeldelser
8
Karla M
20. aug. 2025
·
Overnattede 2 nætter
I like that it was off/away from the main thoroughfare. That is what contributed to it being a more quiet facility. I was in room 208 and the air conditioning wasn't quite as cool as it should have been.
I like that it was off/away from the main thoroughfare. That is what contributed to it being a more quiet facility. I was in room 208 and the air conditioning wasn't quite as cool as it should have been.
10
Jennifer
17. aug. 2024
·
Overnattede 1 nat
Clean room, easy access, lots of restaurants in area
Clean room, easy access, lots of restaurants in area
8
Sandra
14. nov. 2024
·
Overnattede 3 nætter
We come to Crystal Lake to visit friends. This location is convenient to schedule visits!
We come to Crystal Lake to visit friends. This location is convenient to schedule visits!
10
Jesus
18. jan. 2025
·
Overnattede 1 nat
Close to restaurants
Close to restaurants
10
Stephen
1. jun. 2024
·
Overnattede 1 nat
Close to everything you could need.
Close to everything you could need.
10
Jerry
2. maj 2023
·
Overnattede 1 nat
Good location, quiet area
Good location, quiet area
10
Mary
4. sep. 2023
·
Overnattede 3 nætter
Stayed in this hotel previously. Easy access
Stayed in this hotel previously. Easy access
10
Russell
26. apr. 2024
·
Overnattede 1 nat
There’s a dispensary right next door.
There’s a dispensary right next door.
10
Jill
11. aug. 2024
·
Overnattede 1 nat
Great hotel for what it is, a clean place to stay while visiting family in the area.
Great hotel for what it is, a clean place to stay while visiting family in the area.
8
Janeth
15. okt. 2024
·
Overnattede 1 nat
The beds were comfortable with good quality mattresses, the breakfast was full of options, and the location was convenient.
The beds were comfortable with good quality mattresses, the breakfast was full of options, and the location was convenient.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmaden er bredt værdsat for sit udvalg og tilgængelighed, selvom nogle gæster oplevede kolde retter, mangel på forsyninger eller et rodet siddeområde.
Relaterede gæsteanmeldelser
2
John
27. okt. 2024
·
Overnattede 4 nætter
I stayed at this hotel 5 years ago it used to be so much better. I decided to purchased 4 days in advance based on my previous stay there 5 years earlier. what a mistake that was. Where do I begin. The bathroom had old washcloths in it from weeks earlier. The refrigerator didn't work. The heater did not work properly. I reported all this and requested a different room and they denied me a different room. Twice a requested the room to be cleaned, And both times the room was not cleaned. Their breakfast that they serve consisted of powder eggs dried out sausages and gross hash browns it used to be so much better 5 years earlier. I prepaid for 4 days at this hotel and I've never felt so trapped at a hotel before. In my opinion, they also do section 8 housing at this location. Do yourself a favor friend, pay the extra 50 bucks a night and get something decent this place was far from being worth the savings. It was gross....
I stayed at this hotel 5 years ago it used to be so much better. I decided to purchased 4 days in advance based on my previous stay there 5 years earlier. what a mistake that was. Where do I begin. The bathroom had old washcloths in it from weeks earlier. The refrigerator didn't work. The heater did not work properly. I reported all this and requested a different room and they denied me a different room. Twice a requested the room to be cleaned, And both times the room was not cleaned. Their breakfast that they serve consisted of powder eggs dried out sausages and gross hash browns it used to be so much better 5 years earlier. I prepaid for 4 days at this hotel and I've never felt so trapped at a hotel before. In my opinion, they also do section 8 housing at this location. Do yourself a favor friend, pay the extra 50 bucks a night and get something decent this place was far from being worth the savings. It was gross....
10
Sandra
13. jan. 2025
·
Overnattede 1 nat
Breakfast bar Amazing variety, clean and delicious all food hot . Rooms are clean & stocked , Enough towels 100💯💯
Breakfast bar Amazing variety, clean and delicious all food hot . Rooms are clean & stocked , Enough towels 100💯💯
10
Kelly
20. okt. 2025
·
Overnattede 1 nat
Room was clean but bathroom had peeling paint and some mold growth in shower. Needs updating. Hallway has weird odor, almost smelled like beer. Rest of hotel was clean. Breakfast was great
Room was clean but bathroom had peeling paint and some mold growth in shower. Needs updating. Hallway has weird odor, almost smelled like beer. Rest of hotel was clean. Breakfast was great
8
Patricia
22. sep. 2024
·
Overnattede 1 nat
Great service. Breakfast was a little cold.
Great service. Breakfast was a little cold.
8
Randy
12. aug. 2024
·
Overnattede 1 nat
Check-in was great with a familiar, friendly face. Luggage carts are available, and there is an elevator. The hotel itself is getting a bit dated and could use a makeover. The rooms are pretty basic, but the beds are comfortable and the sheets were clean. However, the rooms also need some upkeep. There’s a smaller pool which is clean with a comfortable water temperature, and pool towels were plentiful. Breakfast was very good, offering eggs, sausages, real potatoes, waffles, cereals, bagels, breads, fruit, and more. All the staff were very friendly. I would recommend this place for what you pay for it.
Check-in was great with a familiar, friendly face. Luggage carts are available, and there is an elevator. The hotel itself is getting a bit dated and could use a makeover. The rooms are pretty basic, but the beds are comfortable and the sheets were clean. However, the rooms also need some upkeep. There’s a smaller pool which is clean with a comfortable water temperature, and pool towels were plentiful. Breakfast was very good, offering eggs, sausages, real potatoes, waffles, cereals, bagels, breads, fruit, and more. All the staff were very friendly. I would recommend this place for what you pay for it.
8
torisha
31. maj 2024
·
Overnattede 1 nat
It’s about a high 3 star hotel. The amazing breakfast and cheap price rises it to a 4/5 IMO. It’s clean and was spacious enough for 2 adults and three kids. You should book, you won’t regret it!
It’s about a high 3 star hotel. The amazing breakfast and cheap price rises it to a 4/5 IMO. It’s clean and was spacious enough for 2 adults and three kids. You should book, you won’t regret it!
6
Brenda
31. dec. 2022
·
Overnattede 19.356 nætter
The breakfast area was pretty bad. No clean tables. Customers were having to clean their own spots to sit down to eat. Also they had no milk. Quite a few children were very unhappy because they wanted milk in their cereal. I have stayed in dozens of hotels where they offer breakfast and never had I been to one with no milk
The breakfast area was pretty bad. No clean tables. Customers were having to clean their own spots to sit down to eat. Also they had no milk. Quite a few children were very unhappy because they wanted milk in their cereal. I have stayed in dozens of hotels where they offer breakfast and never had I been to one with no milk
10
Sandra
19. dec. 2024
·
Overnattede 1 nat
The breakfast bar was maintained clean, rooms nice & comfy , convenient location EVERYONE was very friendly and polite.
The breakfast bar was maintained clean, rooms nice & comfy , convenient location EVERYONE was very friendly and polite.
10
Alan
15. okt. 2023
·
Overnattede 3 nætter
the breakfast buffet was very good.
the breakfast buffet was very good.
8
Dennis
14. apr. 2025
·
Overnattede 2 nætter
Nice breakfast. Rooms were clean. Needs better maintenance on the bathroom.
Nice breakfast. Rooms were clean. Needs better maintenance on the bathroom.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
6
Lisa
for 3 uger siden
·
Overnattede 2 nætter
It was okay.
It was okay.
8
Robert
for 3 uger siden
·
Overnattede 3 nætter
Easy access to entrance from parking. We had reserved a King bed with accessible shower/tub and when we walked in the room it was two queens and a standard tub. Upon talking to the staff, they quickly changed our room to a King bed but the tub was not wheelchair accessible (not a serious problem) - advertised pictures of their rooms did not show one. A very good breakfast that was kept refilled by a very cordial and courteous staff. Bed was comfortable and the A/C work fine. Checkout was quick and easy. Would stay there again.
Easy access to entrance from parking. We had reserved a King bed with accessible shower/tub and when we walked in the room it was two queens and a standard tub. Upon talking to the staff, they quickly changed our room to a King bed but the tub was not wheelchair accessible (not a serious problem) - advertised pictures of their rooms did not show one. A very good breakfast that was kept refilled by a very cordial and courteous staff. Bed was comfortable and the A/C work fine. Checkout was quick and easy. Would stay there again.
8
Linnea
27. sep. 2026
·
Overnattede 1 nat
Hotel well maintained and clean. Good location. Plentiful breakfast. Only issue I have had on multiple occasions is I was given key to occupied room. That's a problem.
Hotel well maintained and clean. Good location. Plentiful breakfast. Only issue I have had on multiple occasions is I was given key to occupied room. That's a problem.
4
julie
27. sep. 2026
·
Overnattede 1 nat
No cribs on site even though it was listed as an amenity. They also checked us in and gave us keys to a room that was occupied by someone else. What a hassle. The bathroom door would not shut and the light switch is outside the room, so it wakes up the occupants at night. This is an annoying feature. Low water pressure,. Beds are not comfortable. Th e room has been redone, you can tell. It does have a nice couch in it. It is too bad it was not worth the money in the long run.
No cribs on site even though it was listed as an amenity. They also checked us in and gave us keys to a room that was occupied by someone else. What a hassle. The bathroom door would not shut and the light switch is outside the room, so it wakes up the occupants at night. This is an annoying feature. Low water pressure,. Beds are not comfortable. Th e room has been redone, you can tell. It does have a nice couch in it. It is too bad it was not worth the money in the long run.
6
Jeff
12. sep. 2026
·
Overnattede 1 nat
Staff was not helpful with a late checking. Next day we asked for a late checkout and front desk said yes. Before our checkout was up another staff member asked us to checkout and we weren't authorized.
Staff was not helpful with a late checking. Next day we asked for a late checkout and front desk said yes. Before our checkout was up another staff member asked us to checkout and we weren't authorized.
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
december 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-31: 98.97000166511536USD
- 2026-11-01: 85.87776634178162USD
- 2026-11-02: 87.08731439247131USD
- 2026-11-03: 89.83298282814026USD
- 2026-11-04: 99.13776517143249USD
- 2026-11-05: 103.54523563690185USD
- 2026-11-06: 151.9999913269043USD
- 2026-11-07: 159.42425703964233USD
- 2026-11-08: 98.56115395126342USD
- 2026-11-09: 90.60120536689759USD
- 2026-11-10: 90.62280596504212USD
- 2026-11-11: 87.99999947586059USD
- 2026-11-12: 87.31799989433289USD
- 2026-11-13: 125.4344USD
- 2026-11-14: 148.70665202941893USD
- 2026-11-15: 87.08040185928344USD
- 2026-11-16: 86.99999773406982USD
- 2026-11-17: 84.00000105323791USD
- 2026-11-18: 83.06137474517823USD
- 2026-11-19: 84.03391433410644USD
- 2026-11-20: 103.15686918640137USD
- 2026-11-21: 104.49656767654419USD
- 2026-11-22: 80.38197776489258USD
- 2026-11-23: 87.57557506484986USD
- 2026-11-24: 88.71319517440796USD
- 2026-11-25: 95.00000312385559USD
- 2026-11-26: 126.24120113868713USD
- 2026-11-27: 125.93176060791015USD
- 2026-11-28: 104.49656767654419USD
- 2026-11-29: 81.01080467147827USD
- 2026-11-30: 86.49720279846191USD
- 2026-12-01: 87.25359969329834USD
- 2026-12-02: 85.99999599227905USD
- 2026-12-03: 85.99999599227905USD
- 2026-12-04: 99.45264857444764USD
- 2026-12-05: 99.45264857444764USD
- 2026-12-06: 87.92279955329894USD
- 2026-12-07: 85.99999599227905USD
- 2026-12-08: 85.99999599227905USD
- 2026-12-09: 86.57389004859924USD
- 2026-12-10: 87.3561USD
- 2026-12-11: 99.13776517143249USD
- 2026-12-12: 93.06335740737914USD
- 2026-12-13: 84.00000105323791USD
- 2026-12-14: 84.00000105323791USD
- 2026-12-15: 84.00000105323791USD
- 2026-12-16: 84.40107323532105USD
- 2026-12-17: 82.99999931144714USD
- 2026-12-18: 99.45264857444764USD
- 2026-12-19: 98.9899958896637USD
- 2026-12-20: 88.42016870574952USD
- 2026-12-21: 85.00000279502869USD
- 2026-12-22: 90.9999961566925USD
- 2026-12-23: 84.99982335968018USD
- 2026-12-24: 91.10999856987USD
- 2026-12-25: 108.83268268508911USD
- 2026-12-26: 100.00000328826904USD
- 2026-12-27: 89.75987574043273USD
- 2026-12-28: 80.64966112670898USD
- 2026-12-29: 84.00000105323791USD
- 2026-12-30: 91.09957423057556USD
- 2026-12-31: 92.85840806121826USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 21 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm og vinduesikring
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til Commitment to Clean (Choice)
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Dette overnatningssted tillader kun kæledyr på specifikke værelser (der skal betales tillægsgebyr, som kan findes i afsnittet om gebyrer). Gæster kan anmode om et af disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen.
- Det er ikke nødvendigt at have en bil for at komme til og fra dette overnatningssted.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Tillægsgebyr for kæledyr: USD 25 pr. kæledyr pr. nat
- Der opkræves ikke gebyrer for servicedyr
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Swimmingpool
Ikkerygerværelser
Forretningscenter
Rengøring
Golfbane (i nærheden)
Vandreture
Aktiviteter
Swimmingpool
Golfbane (i nærheden)
Vandreture
Indendørs pool
Pool (Indoor)
Fitness Center (nearby)
Internet
Gratis wi-fi
Generelt
Ikkerygerværelser
Mad- og drikkeautomater
Beach Sun Loungers
Serviceydelser
Forretningscenter
Rengøring
Vaskeri
24-Hour Front Desk