Comfort Inn Crystal Lake - Algonquin
97 US$
/natt
Snitt för november
Priser för Comfort Inn Crystal Lake - Algonquin
Välj datum för att se priser och tillgänglighet.
97 US$
/natt
Snitt för november
Genomsnittliga priser per månad
På Comfort Inn Crystal Lake - Algonquin är priset per natt i genomsnitt 82 US$ under den billigaste månaden (januari) och 117 US$ under den dyraste månaden (juli), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 82 US$ |
| februari | 85 US$ |
| mars | 84 US$ |
| april | 91 US$ |
| maj | 98 US$ |
| juni | 105 US$ |
| juli | 117 US$ |
| augusti | 113 US$ |
| september | 111 US$ |
| oktober | 102 US$ |
| november | 97 US$ |
| december | 84 US$ |
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nov. · 97 US$
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Dyrast: juli (ca 117 US$)
Billigast: januari (ca 82 US$)
Om detta boende
Här erbjuder man inomhuspool och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och en eldstad i lobbyn.
Bekvämligheter
Här erbjuder man inomhuspool och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och en eldstad i lobbyn.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service dygnet runt, expressutcheckning och gratis dagstidningar i lobbyn. Avgiftsfri parkering erbjuds på plats.
Måltider
Här erbjuds en gratis frukostbuffé dagligen mellan 06.30 och 09.30.
Rum
Känn dig som hemma i ett av de 57 rummen med kylskåp och LCD-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Privat badrum med badkar/dusch, gratis toalettartiklar och hårtorkar. På rummet finns värdeförvaringsskåp, skrivbord och telefon med gratis lokalsamtal.
Läge
Comfort Inn Crystal Lake - Algonquin ligger i Crystal Lake i ett shoppingområde, 4 min promenad från Three Oaks fritidsområde och 6 min från Regal Crystal Lake Showplace. Detta hotell ligger 1,8 km från Revolution Patient Portal och 2,7 km från North Wall Rock Climbing.
Vad finns i närheten
Three Oaks fritidsområde(0.2 miles)
Regal Crystal Lake Showplace(0.3 miles)
Revolution Patient Portal(1.1 miles)
North Wall Rock Climbing(1.7 miles)
Crystal Lake stadshus(2.4 miles)
Veterans Acres Park(2.5 miles)
Crystal Lake Park(2.7 miles)
Main Beach(2.8 miles)
West Beach(4 miles)
McHenry County College(4.7 miles)
Algonquin historiska stadshu(5.1 miles)
Indian Trail Beach(5.9 miles)
Buffalo Park Forest Preserve(6 miles)
Algonquin Lakes Trailhead(6.6 miles)
Brunswick Zone XL(7.1 miles)
Chicago, IL (PWK-Chicago Executive)(24.6 miles)
Chicago, IL (DPA-Dupage)(25.3 miles)
Chicago O'Hare International Airport (ORD)(35 miles)
Pool
Rökfria rum
Business center
Städning
Golfbana (i närheten)
Vandring
Läge
595 Tracy Trail, Village of Lakewood, Illinois, USA
Three Oaks fritidsområde (0.2 miles)
Regal Crystal Lake Showplace (0.3 miles)
Revolution Patient Portal (1.1 miles)
North Wall Rock Climbing (1.7 miles)
Crystal Lake stadshus (2.4 miles)
Veterans Acres Park (2.5 miles)
Rumsalternativ
5
Standardrum - 1 kingsize-säng - tillgänglighetsanpassat - icke-rökare (Roll-In Shower)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
210 ft²
LuftkonditioneringWi-Fi (gratis)Kylskåp
8
Standardrum - 1 kingsize-säng - icke-rökare
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
240 ft²
LuftkonditioneringWi-Fi (gratis)Kylskåp
3
Standardrum - 2 queensize-sängar - icke-rökare
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
240 ft²
LuftkonditioneringWi-Fi (gratis)Kylskåp
5
Svit - 2 queensize-sängar - icke-rökare
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
276 ft²
LuftkonditioneringWi-Fi (gratis)Kylskåp
10
Standardrum - 1 kingsize-säng - tillgänglighetsanpassat - icke-rökare (Accessible Bathtub)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
210 ft²
LuftkonditioneringWi-Fi (gratis)Kylskåp
10
Svit - 1 kingsize-säng - icke-rökare
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
276 ft²
LuftkonditioneringWi-Fi (gratis)Kylskåp
Gästrecensioner för Comfort Inn Crystal Lake - Algonquin
8.2
Mycket bra
Baserat på 1 002 verifierade recensioner
Vem bor här?
Företag
9%
Par
29%
Familj
42%
Grupper
5%
Ensamresande
13%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Recensioner av Comfort Inn Crystal Lake - Algonquin beskriver vänlig personal och ett bekvämt, generellt sett lugnt läge, men också åldrande faciliteter och blandade upplevelser som sträcker sig från rena, bekväma rum till frustrationer över underhållsproblem och ojämn serviceuppföljning.
Läs merVar detta till hjälp?
Vad gäster tycker
Recensioner av Comfort Inn Crystal Lake - Algonquin beskriver vänlig personal och ett bekvämt, generellt sett lugnt läge, men också åldrande faciliteter och blandade upplevelser som sträcker sig från rena, bekväma rum till frustrationer över underhållsproblem och ojämn serviceuppföljning.
Många noterar daterad inredning, slitna badrum, lösa armaturer och återkommande hissrelaterade problem eller avbrott, med renoveringar och ommålning som pågår i delar av fastigheten. Återkopplingen gällande städningen är varierande, allt från mycket rena vistelser till rapporter om lukt, fläckiga sängkläder, skadedjur och byggnadsrester i korridorerna. Frukosten uppskattas generellt för sitt utbud, även om kvaliteten och skicket på frukostområdet ibland brister. Förvänta dig en enkel vistelse med bekvämt tillgångsläge och frukost, men var beredd på varierande underhåll och service.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Faciliteterna känns slitna, med frekventa rapporter om en bullrig eller ur funktionerad hiss och pågående renoveringar. Den lilla inomhuspoolen är användbar men ibland för kall.
Relaterade gästrecensioner
8
Chris
9 jan. 2025
·
Stannade 1 natt
The hotel lobby was in the process of renovation. I am ok with that. The rooms were nice! The elevator made a lot of noise. I hope it is in the remodeling plans!
The hotel lobby was in the process of renovation. I am ok with that. The rooms were nice! The elevator made a lot of noise. I hope it is in the remodeling plans!
2
valerie
16 juni 2025
·
Stannade 3 nätter
The elevator cable made noises going to first floor. By second morning elevator is out of commission- stairs aren’t easy for a mobility challenged person. First evening: someone is smoking cigarettes on the second floor. At 10:30pm, called front desk about upstairs kids going from stomping to jumping off furniture. This kept going till 12:30am. Where were the parents? Hotel is not set up for disabled persons. Front doors are pull open only with no handicap button or ADA pull strength. Shower/ tub next floor up had drip pan issue and you could hear water dripping onto our ceiling. Room door wouldn’t close and have the plug engage/latch onto frame. We found if you slammed the door with force the plug would engage. We could leave the room for breakfast or to go out and didn’t need to have the room key to get back into the room. An easy push of the door and your in! Hotel needs to be renovated since the property is not being maintained. Door hardware on stairs- broken, peeling paint in rooms, water damage stains, carpet stains everywhere, duct tape trying to hold couch pull out mattress together.
The elevator cable made noises going to first floor. By second morning elevator is out of commission- stairs aren’t easy for a mobility challenged person. First evening: someone is smoking cigarettes on the second floor. At 10:30pm, called front desk about upstairs kids going from stomping to jumping off furniture. This kept going till 12:30am. Where were the parents? Hotel is not set up for disabled persons. Front doors are pull open only with no handicap button or ADA pull strength. Shower/ tub next floor up had drip pan issue and you could hear water dripping onto our ceiling. Room door wouldn’t close and have the plug engage/latch onto frame. We found if you slammed the door with force the plug would engage. We could leave the room for breakfast or to go out and didn’t need to have the room key to get back into the room. An easy push of the door and your in! Hotel needs to be renovated since the property is not being maintained. Door hardware on stairs- broken, peeling paint in rooms, water damage stains, carpet stains everywhere, duct tape trying to hold couch pull out mattress together.
8
Ernest
30 okt. 2024
·
Stannade 1 natt
Nice hotel but elevator needs to be serviced.
Nice hotel but elevator needs to be serviced.
8
Randy
12 aug. 2024
·
Stannade 1 natt
Check-in was great with a familiar, friendly face. Luggage carts are available, and there is an elevator. The hotel itself is getting a bit dated and could use a makeover. The rooms are pretty basic, but the beds are comfortable and the sheets were clean. However, the rooms also need some upkeep. There’s a smaller pool which is clean with a comfortable water temperature, and pool towels were plentiful. Breakfast was very good, offering eggs, sausages, real potatoes, waffles, cereals, bagels, breads, fruit, and more. All the staff were very friendly. I would recommend this place for what you pay for it.
Check-in was great with a familiar, friendly face. Luggage carts are available, and there is an elevator. The hotel itself is getting a bit dated and could use a makeover. The rooms are pretty basic, but the beds are comfortable and the sheets were clean. However, the rooms also need some upkeep. There’s a smaller pool which is clean with a comfortable water temperature, and pool towels were plentiful. Breakfast was very good, offering eggs, sausages, real potatoes, waffles, cereals, bagels, breads, fruit, and more. All the staff were very friendly. I would recommend this place for what you pay for it.
8
Abigail
21 apr. 2024
·
Stannade 1 natt
Dry close to the party we needed to attend. Elevator was broken
Dry close to the party we needed to attend. Elevator was broken
6
Marisela
25 feb. 2025
·
Stannade 6 nätter
We picked this particular hotel because of the indoor pool for my kids. They did not inform anyone that the pool was going to be worked on during our stay, so we only had the pool for 2 days out of our 6 day stay! Our garbage needed to be empty and our toilet stopped working. I notified them in the morning and requested service. We were out all day and when we returned, it wasn't dealt with. When I called down to the front desk I was informed maintenance and housekeeping were gone for the day. They couldn't even get me a plunger to try to fix the issue ourselves. Our option was to move to another room.
We picked this particular hotel because of the indoor pool for my kids. They did not inform anyone that the pool was going to be worked on during our stay, so we only had the pool for 2 days out of our 6 day stay! Our garbage needed to be empty and our toilet stopped working. I notified them in the morning and requested service. We were out all day and when we returned, it wasn't dealt with. When I called down to the front desk I was informed maintenance and housekeeping were gone for the day. They couldn't even get me a plunger to try to fix the issue ourselves. Our option was to move to another room.
8
Thomas
10 sep. 2025
·
Stannade 19 nätter
I stepped into a hole near the no parking warning sign at the entrance. It was in the evening as I was walking my dog before bedtime. I reported it to the woman at the counter along with a man who I assume was in maintenance. There is also a metal rod sticking out of the ground which if I landed on it could cause serious injury. I was told by both employees that the hole would be filled the next day. When I left three days later it still was not fixed. Thankfully I was not injured but you may not be so lucky the next time. You have a major lawsuit waiting to happen.
I stepped into a hole near the no parking warning sign at the entrance. It was in the evening as I was walking my dog before bedtime. I reported it to the woman at the counter along with a man who I assume was in maintenance. There is also a metal rod sticking out of the ground which if I landed on it could cause serious injury. I was told by both employees that the hole would be filled the next day. When I left three days later it still was not fixed. Thankfully I was not injured but you may not be so lucky the next time. You have a major lawsuit waiting to happen.
8
David
4 sep. 2024
·
Stannade 1 natt
The pool was too cold
The pool was too cold
4
Robert
2 feb. 2025
·
Stannade 1 natt
The hotel was dirty. It was under construction and it was unsafe to walk down our hallway. Most of the rooms on our hallway were under construction with no knobs on doors, doors wide open, no room numbers on doors. It felt unsafe as anyone could be waiting inside the empty rooms to jump out at anyone walking down the hall. Anyone could access the hallway using the stairs or elevator. There was no security. Non-guests could access all parts of the hotel.
The hotel was dirty. It was under construction and it was unsafe to walk down our hallway. Most of the rooms on our hallway were under construction with no knobs on doors, doors wide open, no room numbers on doors. It felt unsafe as anyone could be waiting inside the empty rooms to jump out at anyone walking down the hall. Anyone could access the hallway using the stairs or elevator. There was no security. Non-guests could access all parts of the hotel.
4
Tara McCallam
10 nov. 2024
·
Stannade 3 nätter
The elevator is LOUD and feels like it could break at any moment. There is mold on the walls, some of it has obviously been painted over. The shower head is falling out of the wall and has little water pressure. There are stains on the carpet. The staff are wonderful and very helpful.
The elevator is LOUD and feels like it could break at any moment. There is mold on the walls, some of it has obviously been painted over. The shower head is falling out of the wall and has little water pressure. There are stains on the carpet. The staff are wonderful and very helpful.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Städningen är ojämn: många gäster tyckte att rummen eller gemensamma utrymmen var rena, men andra rapporterade lukt, fläckiga eller smutsiga sängkläder, skadedjur och stökiga korridorer under byggnationen.
Relaterade gästrecensioner
10
Kelly
20 okt. 2025
·
Stannade 1 natt
Room was clean but bathroom had peeling paint and some mold growth in shower. Needs updating. Hallway has weird odor, almost smelled like beer. Rest of hotel was clean. Breakfast was great
Room was clean but bathroom had peeling paint and some mold growth in shower. Needs updating. Hallway has weird odor, almost smelled like beer. Rest of hotel was clean. Breakfast was great
2
Amelia
19 mars 2023
·
Stannade 4 nätter
I had cockroaches in my room when i woke up one morning. I took a photo and video. I went to complain to the front desk and the lady asked if i was sure it was a cockroach. I showed her the video and picture and still asked the same question. When i asked to speak with the manager I was told she didn't come in until 730am. I told the front desk that I wasn't going to be there. She noted my room number and my phone number. I never received a call all day. I spoke to the manager the following morning and was told to leave the hotel with no refund.
I had cockroaches in my room when i woke up one morning. I took a photo and video. I went to complain to the front desk and the lady asked if i was sure it was a cockroach. I showed her the video and picture and still asked the same question. When i asked to speak with the manager I was told she didn't come in until 730am. I told the front desk that I wasn't going to be there. She noted my room number and my phone number. I never received a call all day. I spoke to the manager the following morning and was told to leave the hotel with no refund.
2
Scott
13 jan. 2025
·
Stannade 3 nätter
Do not stay at this hotel it is outdated and I found dry blood on the bedding.
Do not stay at this hotel it is outdated and I found dry blood on the bedding.
6
Christine
31 dec. 2024
·
Stannade 6 nätter
Abbie at the front desk was a delight. So friendly and helpful. Room carpet felt dirty and was dingy. Corners not clean. Housekeeping did not check in one time in 5 nights. We had one small garbage can and I emptied it myself every day. I snitched plastic cups, tp and garbage bags off carts in hall. Linens however were ample and very plush and clean. The bed was very comfortable. Coffee plentiful in lobby and breakfast was always fresh and tasty though repetitive. The building temperature was unbearably warm however and other guests agreed. Thankfully I could open the window because the a/c unit was very noisy. Not sure I would stay there again.
Abbie at the front desk was a delight. So friendly and helpful. Room carpet felt dirty and was dingy. Corners not clean. Housekeeping did not check in one time in 5 nights. We had one small garbage can and I emptied it myself every day. I snitched plastic cups, tp and garbage bags off carts in hall. Linens however were ample and very plush and clean. The bed was very comfortable. Coffee plentiful in lobby and breakfast was always fresh and tasty though repetitive. The building temperature was unbearably warm however and other guests agreed. Thankfully I could open the window because the a/c unit was very noisy. Not sure I would stay there again.
10
Anita Oei and Hobart
15 apr. 2025
·
Stannade 4 nätter
The property is well maintained. The staff keeps the property clean and supplies always well stocked. I will stay at this property again.
The property is well maintained. The staff keeps the property clean and supplies always well stocked. I will stay at this property again.
6
Ann-Alissa
14 nov. 2024
·
Stannade 1 natt
The bathroom floor, carpets and hallway carpets fad not been swept or vacuumed. I had to switch rooms because of it.
The bathroom floor, carpets and hallway carpets fad not been swept or vacuumed. I had to switch rooms because of it.
10
Paul
28 sep. 2025
·
Stannade 1 natt
The room was clean.
The room was clean.
2
Anthony
8 dec. 2025
·
Stannade 1 natt
My room had pubic hair all over the bed and bathroom..it was gross, I would rather sleep in my car that this place.
My room had pubic hair all over the bed and bathroom..it was gross, I would rather sleep in my car that this place.
8
Dennis
14 apr. 2025
·
Stannade 2 nätter
Nice breakfast. Rooms were clean. Needs better maintenance on the bathroom.
Nice breakfast. Rooms were clean. Needs better maintenance on the bathroom.
10
David
8 feb. 2025
·
Stannade 1 natt
Clean, quiet and safe. Nice selection of items for breakfast.
Clean, quiet and safe. Nice selection of items for breakfast.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är daterade med underhållsproblem (slitna badrum, lösa armaturer, AC som har svårt att fungera) och sängkomforten varierar; vissa rum är rymliga och bekväma, med enstaka rapporter om lukt och oljud.
Relaterade gästrecensioner
6
Mark
20 maj 2024
·
Stannade 1 natt
Stayed for a family gathering, Hotel was ok for the price. Breakfast was nice with plenty of options. Hotel needs alot of updates, beds were awful as well as the pillows. Bathroom was decent at best..
Stayed for a family gathering, Hotel was ok for the price. Breakfast was nice with plenty of options. Hotel needs alot of updates, beds were awful as well as the pillows. Bathroom was decent at best..
8
Karla M
20 aug. 2025
·
Stannade 2 nätter
I like that it was off/away from the main thoroughfare. That is what contributed to it being a more quiet facility. I was in room 208 and the air conditioning wasn't quite as cool as it should have been.
I like that it was off/away from the main thoroughfare. That is what contributed to it being a more quiet facility. I was in room 208 and the air conditioning wasn't quite as cool as it should have been.
6
William
3 jan. 2025
·
Stannade 1 natt
The beds are extremely uncomfortable
The beds are extremely uncomfortable
4
Kathleen
24 juni 2024
·
Stannade 4 nätter
Hard bed
Hard bed
8
NANCY
26 sep. 2023
·
Very loud yelling in hallway woke everyone up at 12:30 AM
Very loud yelling in hallway woke everyone up at 12:30 AM
10
Denys
31 juli 2023
·
Stannade 1 natt
The hotel is always clean and rooms are spacious
The hotel is always clean and rooms are spacious
8
Robert
1 dec. 2024
·
Stannade 1 natt
Staff were helpful but hotel room could be updated and needs better cleaning. Big room. Good breakfast and pool
Staff were helpful but hotel room could be updated and needs better cleaning. Big room. Good breakfast and pool
8
Linda
5 maj 2025
·
Stannade 3 nätter
Easy to get to, good breakfast, comfortable beds. My window was very drafty - heat was working more. I did not care for the dog next to me was barking off and on and I could hear loud taking.
Easy to get to, good breakfast, comfortable beds. My window was very drafty - heat was working more. I did not care for the dog next to me was barking off and on and I could hear loud taking.
8
Janeth
15 okt. 2024
·
Stannade 1 natt
The beds were comfortable with good quality mattresses, the breakfast was full of options, and the location was convenient.
The beds were comfortable with good quality mattresses, the breakfast was full of options, and the location was convenient.
4
Thomas
19 juli 2023
·
Stannade 2 nätter
Not a great place to stay. Beds were terribly uncomfortable and the mattress was wrapped in plastic. Every time I moved it made a crunching sound. Refrigerator barely worked even after turning it all the way up. Toilet kept clogging and shower curtain rod was partially pulled out if the wall. The pool was very tiny. On the up side, hotel was easy to get to, nice parking lot, the elevator worked and so did the ice machine. We were there with a group and everyone was sore or stiff from the awful quality of the beds.
Not a great place to stay. Beds were terribly uncomfortable and the mattress was wrapped in plastic. Every time I moved it made a crunching sound. Refrigerator barely worked even after turning it all the way up. Toilet kept clogging and shower curtain rod was partially pulled out if the wall. The pool was very tiny. On the up side, hotel was easy to get to, nice parking lot, the elevator worked and so did the ice machine. We were there with a group and everyone was sore or stiff from the awful quality of the beds.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Personalen är ofta vänlig och hjälpsam, men lyhördheten är ojämn, med rapporter om dålig uppföljning, städönskemål som inte uppfylls och problem vid in- eller utcheckning eller vid byte av rum när problem uppstår.
Relaterade gästrecensioner
10
William
14 nov. 2024
·
Stannade 2 nätter
We have stayed here many times snd the staff recognizes us and is always kind and welcoming
We have stayed here many times snd the staff recognizes us and is always kind and welcoming
10
Edith
24 aug. 2025
·
Stannade 2 nätter
Thank you for the great service
Thank you for the great service
2
Benjamin
18 maj 2025
·
Stannade 1 natt
I was booked for a 3pm check in. I called at 7am to ask for an early in. Was told no. Then proceeded to check with front desk until 3pm. Room still not available. Came back and was given a hard time that we didn’t have a room a were expected to wait. At 11pm. Were told we had to pay for a day we weren’t allowed to stay even though we tried checking in multiple times during the day. We weren’t given our welcome baskets for being part of a wedding party. Overall g-
I was booked for a 3pm check in. I called at 7am to ask for an early in. Was told no. Then proceeded to check with front desk until 3pm. Room still not available. Came back and was given a hard time that we didn’t have a room a were expected to wait. At 11pm. Were told we had to pay for a day we weren’t allowed to stay even though we tried checking in multiple times during the day. We weren’t given our welcome baskets for being part of a wedding party. Overall g-
10
Nathan
17 nov. 2024
·
Stannade 2 nätter
The staff was extremely helpful with allowing for early check in and went above and beyond
The staff was extremely helpful with allowing for early check in and went above and beyond
4
Heidi
30 dec. 2025
·
Stannade 6 nätter
Unfortunately, our stay was poor. It started when the suite room we reserved was missing it's furniture - namely the couch shown in the reservation photo. Since we were staying in the room for a week, having no couch was definitely not great. But, not having a working TV for the duration of our stay was crazy. After the maintenance team came to our room and attempted to get the tv working, they told us to wait about 20 minutes and to let them know if it came back on - it did not. We saw the team in the hallway on our way out and let them know it was still not working. We can only assume that they reported our issue onward, but not one member of the front desk or management staff followed up with us for the duration of our stay. Not one offer to move us to a different room, not an offer to compensate us in some way for our unmet expectations, nothing. I understand it was a busy holiday week and ours were perhaps not the most significant customer service issues the team was facing, however, to not be acknowledged for 5 days in the hospitality industry was mindboggling. I have been a hotels.com user for a long time, I am a regular traveler and have stayed in a wide variety of places for both business and pleasure. A customer service misstep as blatant as this one was a surprise and a true disappointment. We have family in the Crystal Lake area and will be finding other accommodations for future visits.
Unfortunately, our stay was poor. It started when the suite room we reserved was missing it's furniture - namely the couch shown in the reservation photo. Since we were staying in the room for a week, having no couch was definitely not great. But, not having a working TV for the duration of our stay was crazy. After the maintenance team came to our room and attempted to get the tv working, they told us to wait about 20 minutes and to let them know if it came back on - it did not. We saw the team in the hallway on our way out and let them know it was still not working. We can only assume that they reported our issue onward, but not one member of the front desk or management staff followed up with us for the duration of our stay. Not one offer to move us to a different room, not an offer to compensate us in some way for our unmet expectations, nothing. I understand it was a busy holiday week and ours were perhaps not the most significant customer service issues the team was facing, however, to not be acknowledged for 5 days in the hospitality industry was mindboggling. I have been a hotels.com user for a long time, I am a regular traveler and have stayed in a wide variety of places for both business and pleasure. A customer service misstep as blatant as this one was a surprise and a true disappointment. We have family in the Crystal Lake area and will be finding other accommodations for future visits.
10
Katiria
7 juni 2025
·
Stannade 4 nätter
The staff was really friendly and polite.
The staff was really friendly and polite.
8
Anna
22 jan. 2025
·
Stannade 1 natt
Staff was very nice and helpful. Don’t start cleaning until 11 so nobody is banging around and waking u up early. Would definitely recommend. Key wasn’t working on multiple occasions. Other than that no complaints about anything
Staff was very nice and helpful. Don’t start cleaning until 11 so nobody is banging around and waking u up early. Would definitely recommend. Key wasn’t working on multiple occasions. Other than that no complaints about anything
2
Pam
31 dec. 2023
·
Stannade 1 natt
Jim at the front desk was very rude. Our door would not open. We explained (over 3 trips down to the front desk) that it wasnt the keys malfunctioning, it was the door entry unit itself. He finally came up to the room, attempted to use a key, only to find the battery had died in the card reader. He needed to go back down and get a master key while we waited in the hall with our two small children. The phones did not work in room 303 or 306. Elevator sounded awful.
Jim at the front desk was very rude. Our door would not open. We explained (over 3 trips down to the front desk) that it wasnt the keys malfunctioning, it was the door entry unit itself. He finally came up to the room, attempted to use a key, only to find the battery had died in the card reader. He needed to go back down and get a master key while we waited in the hall with our two small children. The phones did not work in room 303 or 306. Elevator sounded awful.
6
Marisela
25 feb. 2025
·
Stannade 6 nätter
We picked this particular hotel because of the indoor pool for my kids. They did not inform anyone that the pool was going to be worked on during our stay, so we only had the pool for 2 days out of our 6 day stay! Our garbage needed to be empty and our toilet stopped working. I notified them in the morning and requested service. We were out all day and when we returned, it wasn't dealt with. When I called down to the front desk I was informed maintenance and housekeeping were gone for the day. They couldn't even get me a plunger to try to fix the issue ourselves. Our option was to move to another room.
We picked this particular hotel because of the indoor pool for my kids. They did not inform anyone that the pool was going to be worked on during our stay, so we only had the pool for 2 days out of our 6 day stay! Our garbage needed to be empty and our toilet stopped working. I notified them in the morning and requested service. We were out all day and when we returned, it wasn't dealt with. When I called down to the front desk I was informed maintenance and housekeeping were gone for the day. They couldn't even get me a plunger to try to fix the issue ourselves. Our option was to move to another room.
6
Michael
6 juni 2025
·
Stannade 2 nätter
Had a clogged toilet when we went into the room after checking in. Went to the front desk and they gave us a plunger and basically said for us to handle it. Then expected us to bring them back the plunger to the front desk. I don't really feel it's our responsibility to do any of that. room was reasonably clean and the rest of the stay was fine.
Had a clogged toilet when we went into the room after checking in. Went to the front desk and they gave us a plunger and basically said for us to handle it. Then expected us to bring them back the plunger to the front desk. I don't really feel it's our responsibility to do any of that. room was reasonably clean and the rest of the stay was fine.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Bekvämt och generellt sett lugnt, med enkel tillgång till restauranger och lokala ärenden.
Relaterade gästrecensioner
8
Karla M
20 aug. 2025
·
Stannade 2 nätter
I like that it was off/away from the main thoroughfare. That is what contributed to it being a more quiet facility. I was in room 208 and the air conditioning wasn't quite as cool as it should have been.
I like that it was off/away from the main thoroughfare. That is what contributed to it being a more quiet facility. I was in room 208 and the air conditioning wasn't quite as cool as it should have been.
10
Jennifer
17 aug. 2024
·
Stannade 1 natt
Clean room, easy access, lots of restaurants in area
Clean room, easy access, lots of restaurants in area
8
Sandra
14 nov. 2024
·
Stannade 3 nätter
We come to Crystal Lake to visit friends. This location is convenient to schedule visits!
We come to Crystal Lake to visit friends. This location is convenient to schedule visits!
10
Jesus
18 jan. 2025
·
Stannade 1 natt
Close to restaurants
Close to restaurants
10
Stephen
1 juni 2024
·
Stannade 1 natt
Close to everything you could need.
Close to everything you could need.
10
Jerry
2 maj 2023
·
Stannade 1 natt
Good location, quiet area
Good location, quiet area
10
Mary
4 sep. 2023
·
Stannade 3 nätter
Stayed in this hotel previously. Easy access
Stayed in this hotel previously. Easy access
10
Russell
26 apr. 2024
·
Stannade 1 natt
There’s a dispensary right next door.
There’s a dispensary right next door.
10
Jill
11 aug. 2024
·
Stannade 1 natt
Great hotel for what it is, a clean place to stay while visiting family in the area.
Great hotel for what it is, a clean place to stay while visiting family in the area.
8
Janeth
15 okt. 2024
·
Stannade 1 natt
The beds were comfortable with good quality mattresses, the breakfast was full of options, and the location was convenient.
The beds were comfortable with good quality mattresses, the breakfast was full of options, and the location was convenient.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten uppskattas generellt för sitt utbud och sin tillgänglighet, även om ett fåtal gäster stötte på kalla rätter, luckor i utbudet eller ett stökigt sittområde.
Relaterade gästrecensioner
2
John
27 okt. 2024
·
Stannade 4 nätter
I stayed at this hotel 5 years ago it used to be so much better. I decided to purchased 4 days in advance based on my previous stay there 5 years earlier. what a mistake that was. Where do I begin. The bathroom had old washcloths in it from weeks earlier. The refrigerator didn't work. The heater did not work properly. I reported all this and requested a different room and they denied me a different room. Twice a requested the room to be cleaned, And both times the room was not cleaned. Their breakfast that they serve consisted of powder eggs dried out sausages and gross hash browns it used to be so much better 5 years earlier. I prepaid for 4 days at this hotel and I've never felt so trapped at a hotel before. In my opinion, they also do section 8 housing at this location. Do yourself a favor friend, pay the extra 50 bucks a night and get something decent this place was far from being worth the savings. It was gross....
I stayed at this hotel 5 years ago it used to be so much better. I decided to purchased 4 days in advance based on my previous stay there 5 years earlier. what a mistake that was. Where do I begin. The bathroom had old washcloths in it from weeks earlier. The refrigerator didn't work. The heater did not work properly. I reported all this and requested a different room and they denied me a different room. Twice a requested the room to be cleaned, And both times the room was not cleaned. Their breakfast that they serve consisted of powder eggs dried out sausages and gross hash browns it used to be so much better 5 years earlier. I prepaid for 4 days at this hotel and I've never felt so trapped at a hotel before. In my opinion, they also do section 8 housing at this location. Do yourself a favor friend, pay the extra 50 bucks a night and get something decent this place was far from being worth the savings. It was gross....
10
Sandra
13 jan. 2025
·
Stannade 1 natt
Breakfast bar Amazing variety, clean and delicious all food hot . Rooms are clean & stocked , Enough towels 100💯💯
Breakfast bar Amazing variety, clean and delicious all food hot . Rooms are clean & stocked , Enough towels 100💯💯
10
Kelly
20 okt. 2025
·
Stannade 1 natt
Room was clean but bathroom had peeling paint and some mold growth in shower. Needs updating. Hallway has weird odor, almost smelled like beer. Rest of hotel was clean. Breakfast was great
Room was clean but bathroom had peeling paint and some mold growth in shower. Needs updating. Hallway has weird odor, almost smelled like beer. Rest of hotel was clean. Breakfast was great
8
Patricia
22 sep. 2024
·
Stannade 1 natt
Great service. Breakfast was a little cold.
Great service. Breakfast was a little cold.
8
Randy
12 aug. 2024
·
Stannade 1 natt
Check-in was great with a familiar, friendly face. Luggage carts are available, and there is an elevator. The hotel itself is getting a bit dated and could use a makeover. The rooms are pretty basic, but the beds are comfortable and the sheets were clean. However, the rooms also need some upkeep. There’s a smaller pool which is clean with a comfortable water temperature, and pool towels were plentiful. Breakfast was very good, offering eggs, sausages, real potatoes, waffles, cereals, bagels, breads, fruit, and more. All the staff were very friendly. I would recommend this place for what you pay for it.
Check-in was great with a familiar, friendly face. Luggage carts are available, and there is an elevator. The hotel itself is getting a bit dated and could use a makeover. The rooms are pretty basic, but the beds are comfortable and the sheets were clean. However, the rooms also need some upkeep. There’s a smaller pool which is clean with a comfortable water temperature, and pool towels were plentiful. Breakfast was very good, offering eggs, sausages, real potatoes, waffles, cereals, bagels, breads, fruit, and more. All the staff were very friendly. I would recommend this place for what you pay for it.
8
torisha
31 maj 2024
·
Stannade 1 natt
It’s about a high 3 star hotel. The amazing breakfast and cheap price rises it to a 4/5 IMO. It’s clean and was spacious enough for 2 adults and three kids. You should book, you won’t regret it!
It’s about a high 3 star hotel. The amazing breakfast and cheap price rises it to a 4/5 IMO. It’s clean and was spacious enough for 2 adults and three kids. You should book, you won’t regret it!
6
Brenda
31 dec. 2022
·
Stannade 19 356 nätter
The breakfast area was pretty bad. No clean tables. Customers were having to clean their own spots to sit down to eat. Also they had no milk. Quite a few children were very unhappy because they wanted milk in their cereal. I have stayed in dozens of hotels where they offer breakfast and never had I been to one with no milk
The breakfast area was pretty bad. No clean tables. Customers were having to clean their own spots to sit down to eat. Also they had no milk. Quite a few children were very unhappy because they wanted milk in their cereal. I have stayed in dozens of hotels where they offer breakfast and never had I been to one with no milk
10
Sandra
19 dec. 2024
·
Stannade 1 natt
The breakfast bar was maintained clean, rooms nice & comfy , convenient location EVERYONE was very friendly and polite.
The breakfast bar was maintained clean, rooms nice & comfy , convenient location EVERYONE was very friendly and polite.
10
Alan
15 okt. 2023
·
Stannade 3 nätter
the breakfast buffet was very good.
the breakfast buffet was very good.
8
Dennis
14 apr. 2025
·
Stannade 2 nätter
Nice breakfast. Rooms were clean. Needs better maintenance on the bathroom.
Nice breakfast. Rooms were clean. Needs better maintenance on the bathroom.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
6
Lisa
för 3 veckor sedan
·
Stannade 2 nätter
It was okay.
It was okay.
8
Robert
för 3 veckor sedan
·
Stannade 3 nätter
Easy access to entrance from parking. We had reserved a King bed with accessible shower/tub and when we walked in the room it was two queens and a standard tub. Upon talking to the staff, they quickly changed our room to a King bed but the tub was not wheelchair accessible (not a serious problem) - advertised pictures of their rooms did not show one. A very good breakfast that was kept refilled by a very cordial and courteous staff. Bed was comfortable and the A/C work fine. Checkout was quick and easy. Would stay there again.
Easy access to entrance from parking. We had reserved a King bed with accessible shower/tub and when we walked in the room it was two queens and a standard tub. Upon talking to the staff, they quickly changed our room to a King bed but the tub was not wheelchair accessible (not a serious problem) - advertised pictures of their rooms did not show one. A very good breakfast that was kept refilled by a very cordial and courteous staff. Bed was comfortable and the A/C work fine. Checkout was quick and easy. Would stay there again.
8
Linnea
27 sep. 2026
·
Stannade 1 natt
Hotel well maintained and clean. Good location. Plentiful breakfast. Only issue I have had on multiple occasions is I was given key to occupied room. That's a problem.
Hotel well maintained and clean. Good location. Plentiful breakfast. Only issue I have had on multiple occasions is I was given key to occupied room. That's a problem.
4
julie
27 sep. 2026
·
Stannade 1 natt
No cribs on site even though it was listed as an amenity. They also checked us in and gave us keys to a room that was occupied by someone else. What a hassle. The bathroom door would not shut and the light switch is outside the room, so it wakes up the occupants at night. This is an annoying feature. Low water pressure,. Beds are not comfortable. Th e room has been redone, you can tell. It does have a nice couch in it. It is too bad it was not worth the money in the long run.
No cribs on site even though it was listed as an amenity. They also checked us in and gave us keys to a room that was occupied by someone else. What a hassle. The bathroom door would not shut and the light switch is outside the room, so it wakes up the occupants at night. This is an annoying feature. Low water pressure,. Beds are not comfortable. Th e room has been redone, you can tell. It does have a nice couch in it. It is too bad it was not worth the money in the long run.
6
Jeff
12 sep. 2026
·
Stannade 1 natt
Staff was not helpful with a late checking. Next day we asked for a late checkout and front desk said yes. Before our checkout was up another staff member asked us to checkout and we weren't authorized.
Staff was not helpful with a late checking. Next day we asked for a late checkout and front desk said yes. Before our checkout was up another staff member asked us to checkout and we weren't authorized.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
november 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
december 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-11-03: 93.41105415353394USD
- 2026-11-04: 101.22361492172242USD
- 2026-11-05: 119.52423034895325USD
- 2026-11-06: 153.95840010699465USD
- 2026-11-07: 161.5178756997986USD
- 2026-11-08: 94.88335650796509USD
- 2026-11-09: 84.91914325588989USD
- 2026-11-10: 82.27512646950531USD
- 2026-11-11: 82.90427434522248USD
- 2026-11-12: 83.55526680010986USD
- 2026-11-13: 132.87902394740297USD
- 2026-11-14: 135.87062578147888USD
- 2026-11-15: 82.65471995313264USD
- 2026-11-16: 84.48836198435211USD
- 2026-11-17: 86.71259263261415USD
- 2026-11-18: 85.39291952691651USD
- 2026-11-19: 83.34348836132813USD
- 2026-11-20: 109.50385878879548USD
- 2026-11-21: 109.1434789365921USD
- 2026-11-22: 84.38830027136994USD
- 2026-11-23: 86.6285479923935USD
- 2026-11-24: 87.82410378144837USD
- 2026-11-25: 95.43914636183167USD
- 2026-11-26: 129.35523366041565USD
- 2026-11-27: 126.66032903130342USD
- 2026-11-28: 105.10112627785493USD
- 2026-11-29: 81.41783171788788USD
- 2026-11-30: 86.57154126793671USD
- 2026-12-01: 90.0644114915085USD
- 2026-12-02: 90.22515639990235USD
- 2026-12-03: 87.58426761328126USD
- 2026-12-04: 100.46225977928925USD
- 2026-12-05: 98.36387755986786USD
- 2026-12-06: 91.42065219992067USD
- 2026-12-07: 91.42065219992067USD
- 2026-12-08: 91.42065219992067USD
- 2026-12-09: 92.4252800253296USD
- 2026-12-10: 92.4252800253296USD
- 2026-12-11: 100.46225977928925USD
- 2026-12-12: 92.30471920156862USD
- 2026-12-13: 83.19768072303772USD
- 2026-12-14: 86.39753878246307USD
- 2026-12-15: 86.23681958365631USD
- 2026-12-16: 89.65292098015595USD
- 2026-12-17: 87.40216660787202USD
- 2026-12-18: 101.90296505117799USD
- 2026-12-19: 98.36387755986786USD
- 2026-12-20: 90.0644114915085USD
- 2026-12-21: 90.42607682306672USD
- 2026-12-22: 88.93172421276856USD
- 2026-12-23: 84.2978796535492USD
- 2026-12-24: 90.18485233719636USD
- 2026-12-25: 109.24282078113556USD
- 2026-12-26: 98.36387755986786USD
- 2026-12-27: 92.4252800253296USD
- 2026-12-28: 79.97800057196045USD
- 2026-12-29: 86.39753878246307USD
- 2026-12-30: 92.4252800253296USD
- 2026-12-31: 91.62662027201844USD
- 2027-01-01: 91.01880278372956USD
- 2027-01-02: 90.26570041875458USD
- 2027-01-03: 88.40678586341859USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 21 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor och fönstergaller.
- Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av Rengöringsåtagande (Choice).
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Husdjur tillåts endast i vissa rum (avgifter tillkommer, information om detta under Avgifter). Gäster kan få ett av dessa rum genom att kontakta receptionen direkt med hjälp av informationen i bokningsbekräftelsen.
- Bil behövs inte för transport till och från detta boende.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för husdjur: USD 25 per husdjur per natt
- Inga avgifter tas ut för assistanshundar
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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