美洲飯店 - 厄爾巴索醫學中心

Pretty noisy location but the hotel room was nice. The elevator was having issues the whole time we were there which would have been fine but the stairs were outside and the room key didn’t work to open the door from the outside. The continental breakfast consisted of yogurt and pastries.

It was noisy, track noise all night long. Our room's fridge wasn't working. Breakfast was only yogurt, oatmeal, apple, OJ, or apple juice. Coffee was 24/7 but it wasn't working. This place has laundry but you need to bring changes to use.

Located on service road for I-10, covenant exit. Very limited parking for larger vehicles.

Elevator broke about every day. Key card got deactivated over n over. Shower curtain was torn.

Pet friendly for $20

There was very minimal parking

The property is well maintained. The staff were helpful and friendly. The rooms were spotless. The breakfast was lean, just yogurt. Coffee, hot water, and tea are available all day. Easy parking with convenient access to stores, fast food, restaurants, gas, and I-10. We would use again.

Breakfast is very basic. Juice, coffee, yogurt, danish. No housekeeping on weekends, but they let u know this. So you must go get what u need. Bathroom soap is very small and cheap. Very quiet hotel. Sufficient parking. Next to freeway which is great.

Hotel was clean..the elevator need to be serviced it kept getting stuck with people inside

elevator always broken, the doors would open really slow. If we hat to go to the lobby we had to take the stairs that were outside the building, walk on the cold just to go eat breakfast at the lobby.

I stayed just one night as I was passing through El Paso. I just needed a place to rest between long days of driving but this place was really exceptional. Super convenient location. Cleanest lodging I've been at for a while. Very friendly and pro-active staff. Well outfitted rooms. Affordable. All you xould ask for and more for a motel / travel lodge. Would absolutely stay again!

It was extremely clean and very comfortable.

The staff was friendly and welcoming. Found what appeared to be blood stains on my sheets. Had to have staff replace them. A couple of the towels also had someone else's body hair on them. Saw a couple suspicious people walking and driving through the property.

location, shower tile was with black mold in between titles and it was not clean. bathroom was not clean at all.

Clean Rooms..wonderful staff

It is an older hotel that has been renovated. It was extremely clean. Front desk staff was very responsive to requests. Very enjoyable stay.

The room was ok, not extremely bad. Some of the updates were good. But curtains need changing, the toilet paper holder was coming out of wall and the floors were dirty.

The property is well maintained. The staff were helpful and friendly. The rooms were spotless. The breakfast was lean, just yogurt. Coffee, hot water, and tea are available all day. Easy parking with convenient access to stores, fast food, restaurants, gas, and I-10. We would use again.

Bathroom not clean. Shower tub had human hair, tub had film crud and tub was pluged with hair. When problem was reported to staff, they had a I do care attitude. I could not bath and asked to talk to manager . I was denied. Bad overall experience.

Room had bedbugs!!

Was a nice clean room. King bed was comfortable. There was freeway noise of course right next to the freeway. There was train noise the week before. We stayed on the other side and heard trains all night but not this time.

Good hotel that has the basic needs. Didn’t have a glass window to look outside nor an iron.

The location was great. Easy access to I-10 and US54 to get anywhere in town quickly. The property didn't live up to its Expedia rating. The mattress was comfortable, but the sheets were too small so wouldn't stayed tucked, the comforter was old with the batting inside bunched up making it lumpy, and the pillows were lumpy and small. Noise came from the A/C unit, and the road noise from the highway. The biggest problem was the broken elevator. Guests were required to use the stairs which are outside the building. The doors at each floor do not have locks for the motel key cards, so were left unlocked (and wide open a couple days) making the property also feel unsafe.

Clean and close to the airport. Nice selection of toiletries. No carpet- which I love. Great TV channel selection. Only thing that needed up keep was bathtub caulking and the lack of a tub stopper. The room was super clean and the bed was comfortable. We would stay there again.

Everything was clean and in good condition. Friendly staff. Easy on-off of I-10. The TV was a bit hard to operate- hard to find the channel guide and hard to get to the channel you wanted (channels were numbered like 34-3 but if you pushed 343 you did not get that channel). Lots of restaurants within a short drive but nothing walkable.

Nice room, bed, bathroom. Liked the refrigerator.

Clean spacious room

Good: Helpful and accommodating front desk, clean room, elevator. Bad: A/C very noisy and did not cool sufficiently at night; king bed was very hard and my wife and I were tossing and turning all night for the wrong reasons; breakfast was subpar. We paid $89++. It was worth $69++. Don’t be influenced by the professional photography and excellent ratings. It’s decent, but not excellent and is overpriced compared to similar properties.

The north side faces the freeway...that's noisy. The south side facing the bridge is hot. You choose.

Excellent room, very big, comes with medium sized fridge, microwave. The bathroom was spacious and the beds were comfortable. Would stay here again.

I left my car keys at the desk and the agent kept them safe for me. Thanks!

Minus: Slow sink drain In-room phone not working Wifi password not given and no one answered phone inquiry (used cell to call) Train activity/noise Thin walls Breakfast!! (Sweets, yogurt, apple, coffee, juice) Plus: Toothpaste, lotion - nice touch Mini fridge

My reservation was mixed up between Hotels.com and what the hotel received but the desk clerk was able to correct the error with a minimal increase in rate.

Very nice checkin experience. Asked for recommendations for dinner and not only gave me a couple of choices but printed out directions. Very warm but professional. Will be be back soon.

My husband had a critical trama accident and spent 12 days at the medical center. The staff was helpful and accommodating especially since i had no idea when he would leave the hospital.

Had an extended stay due to family Medical. Had to extend several times so missed out on the weekly discount, But the staff was wonderful, and the room housekeeping was very good plus the price was great. Even though the interstate was very close, sleeping was uneventful.

Don't stay here.They downgraded my room because I have a service dog. They require proof, both are against ADA requirements. The motel is obviously very old and not well maintained. A wheelchair ramp is a lump of concrete at a 45' angle for a 3 foot rise making it difficult to even walk up. Ice machines don't work, but they will sell you ice. The room lights don't work. The only light was a bedside lamp, so the room was very dark. Pillows were very hard. I might recommend this place to someone I had a grudge against.

Staff was exceptional and the check in person needs a raise!

The person in the reception was rude . Unkind and her face not friendly at all. The room was kind a clean but we find 3 spiders in our bed . And we ask for another room, they said we needed to wait till the person that clean finish with the second floor, we said ok that’s fine then the lady said , there’s no rooms so we giving you a room second floor. So we said ok we can stay in the 3 floor but please change the bed sheets. And she sent the lady who cleans, but the lady that cleans was so rude she was really mad changing the sheets not even a word to us my husband said hi , and she didn’t reply. And when she was done she just walked out closing the door so hard. And the breakfast was only coffee, breads , juice and fruit. That’s there continental breakfast supposedly. It was a really bad experience. People at the front door should be friendly and kind most of all useful and the people that clean I understand they are tired but they at least should have good manners. I would never stay there again. And because we got there a little early then 3 . They charge us more … but if you don’t get out before 11 they will charge too . I really don’t recommend this hotel.

Great as always. Staff is friendly and helpful. It's a joy to stay here when in El Paso.

Great location for exploring the area. Very close to Chamizal National Memorial!

Small facility, noisy a/c, didn’t seem like a safe area, no restaurants or gas nearby.

Very convenient to UMC Medical Center. It is very clean; I like the absence of carpet. The staff is friendly and there is a hospital visitor’s discount if you book in person. My room had a good sized mini-fridge and freezer and microwave, very convenient if you bring your meals in since there aren’t good restaurant choices near the hospital. No frills but pleasant. Breakfast is a yogurt and a pastry wrapped in plastic, but the coffee in the lobby is good. The traffic noise from I-10 is intense.

Just okay. Conveniently located to Interstate 10.

For the price and location it’s worth it. Close to downtown and restaurants. Just a short drive like 7minutes.

Location is right off of the freeway and about 10 minutes from the airport so very easy to exit the parking lot and on your way to the airport. Room was very clean and it had a microwave and mini fridge/freezer. The vanity/sink/mirror is separate from the shower and toilet which is nice. They had breakfast from 6-10 (?) but we left before breakfast started so can't comment on the food or variety. Staff was friendly. Would not hesitate to stay here again.

Staff was friendly and professional. If housekeeping is required, you must request it a day ahead. The room was clean and there were plenty of towels. It was somewhat warm but I never even checked the thermostat, so more of an observation than a complaint. I didn’t realize the location was so close to the interstate but the noise didn’t bother us at all. Convenient location to everywhere we needed to be

Location close to everything

Close to downtown

Great place to stay. Quick access to I-10 either way West East, restaurants, supermarket around, strategically located.

We had never stayed at this hotel and were pleasantly surprised at the size of the room and how clean it was. We would recommend this hotel to friends and family and look forward to staying there when we are in the area. The only thing we did'nt care for was the breakfast, which was very minimal at best. The coffee was ok and maybe cereal could be added to your continental breadfast.

Not good breakfast Facility doors can use some renovation.. Door

Clean and hygienic. Breakfast options were limited

It was overall a good stay, convenient. Cheap. Theirs no breakfast just pastries and watered down coffee and juice. I recommend.

Easily located off primary highways. Close to UTEP. Breskfast is very misable. Beds could use an ipdate.

Breakfast included was crap. A pastry and yogurt it more of a grab and go situation not an actual breakfast. Bed was uncomfortable

All was good but there was no breakfast per se. Coffee, packaged danish, yogurt. In my travels this fell below virtually all other hotels I have visited

Limited breakfast

I reecently stayed at this hotel and overall had a pleasant experience. The staff was friendly and helpful, and the hotel itself was very clean and well maintained. One of the main reasons I chose this location—aside from the reasonable price—was that it advertised “free breakfast.” Unfortunately, I was disappointed to find that the breakfast consisted only of coffee and a danish. While appreciated, I believe this is misleading compared to what most guests expect when they see “free breakfast” advertised. If you’re booking with breakfast in mind, be aware of this limitation. Other than that, my stay was very good.

The property is well maintained. The staff were helpful and friendly. The rooms were spotless. The breakfast was lean, just yogurt. Coffee, hot water, and tea are available all day. Easy parking with convenient access to stores, fast food, restaurants, gas, and I-10. We would use again.