東艾爾帕索溫德姆拉昆塔套房飯店

We had a nice stay. We stayed 6 days. The pool was freezing cold though.

Nice updated room. I gave the facilities only three stars because they can replace the pool furniture. All the tanning beds were torn and unsafe. Otherwise, the overall hotel and location is great!

Carpet on first floor was old and stained. Pool was like ice, even for hot El Paso weather. Towel fixtures were falling apart. Surfaces, sofa bed cover and furniture in our suite were dirty and stained. Bathroom door lock was loose. Pillows were lumpy. Second day eggs were unedible, burned. Staff was pleasant and polite. Good location. Decent designated dog areas.

We stayed for 2 days for medical appointments. The room was cleaned maybe dated. But as I checked in the clerk said the elevator is down for a say or two for parts. It was pretty plain to see the elevator has been down for a while. We had a dog and they put us on the 4th floor... with a dog and no elevator. The hotel was not even. Close to full; and yet they were putting alit if folks, some very elderly up on the top floor. They need to get their elevator fixed. I saw a little old lady just about dying trying to get up to the 4th floor. It really really took away from the stay. Breakfast well at least the hot breakfast needs improving the powdered eggs and sausage both tasted terrible, all the ither breakfast was standard and good. FIX THE ELEVATOR!!

Repairs are ongoing. Hopefully the areas will be finished soon. Location access is great

Hotel was convenient off the I-10 highway. Erin was very friendly and helpful. She had excellent customer service. The room was clean except for the one dirty q-tip that was hanging from the bathroom picture frame. The beds were comfy and we felt safe. Front Parking is limited during the evenings so we ended up parking in the back which was fine. The breakfast was decent for the cost of the hotel room. The pool was clean and relaxing. Because of the highway I ended up waking up around 3am- 2 times in a row- to the sound of trash trucks across the parking lot and cars racing on the highway. Make sure to wear headphones or earplugs. Overall, for the price and feeling safe I would come back to stay at this hotel.

Elevator was very slow and lobby was hot

Parking check-in space at front door much too small. Only 1 elevator for 4 floors. No free popcorn offered. Breakfast was fine. Recommend providing bananas. Plenty of nearby restaurants to chose from.

Comfortable bed. Good variety for breakfast. Sink was clogged and there were several areas where hallway floors were missing floor tiles covered with carpets or cardboard.

We chose this location based primarily on cost and proximity to the airport. The room was clean and comfortable however there flooring was coming up or gapping in areas, not a huge issue given the price of the room. While we were staying there the elevator did not work. There are a lot of options for dining and shopping nearby. Very busy area but road noice not an issue.

Convenient location, thin walls and wasn’t very clean

Hair on bathroom floor that was not mine. Cockroach on windowsill.

Bed sheets were very rough and dirty with hair pieces and floor had crumbs and and dirt.

The property is dirty, the carpet and unfinished area near the laundry/ ice machine.

Dead roaches in room, hair in bathtub, and dirty floors

Clean room, comfy bed, working tv, clean bathroom. What’s not to like?

Clean room, good breakfast, and friendly staff. However, Room 402 had far too much traffic noise thus we could not sleep.

Absolutely disgusting, room 327 is unsanitary and needs to be fully redone. There is weird stains all over the bathroom walls and boogers. The floor in the bathroom and the room are in horrible conditions with plenty of soft spots meaning yall have some flooring issues that need to be addressed. The base molding is clearly peeling off but neglected to be replaced along with the flooring. The toilet seat is all discolored and needs to be replaced. Overall y’all’s cleaning, maintenance, and management team lacks basic skills to perform your jobs. These issues are in plain-view to the naked eye so you can’t act ignorant to these issues. I would never recommend this hotel to anyone.

Place smelled bad and was dirty.

Didn’t stay one night. Very unappealing property. Rooms smelled and had obvious stains on the furniture.

The room I stayed in on the back side of the hotel, away from IH10, was less noisy. The rooms are clean. The breakfast is good. The dining area was clean. Ask for a room where the air conditioner has a Constant Fan setting. Having the air conditioner on fan all the time will help drown out the IH10 noise.

No WiFi is a huge deal for people on business and staff and management had no remorse or alternative solutions nor advised prior to booking so I couldn’t work. I had to find somewhere else to go.

Internet is not as good as it says.

Room was very large and could have used a comfy chair to take up some of the space.

While the hotel was a bit dated, the room itself looked like it had been recently updated. It was clean and was a good overall value. Breakfast was average, but nothing special. I would stay here again.

Most uncomfortable bed I have had in a long time!

Check in was quick and easy. Staff very friendly and courteous. Room floor in need of repair/replacement. Vinyl floor bubbling up and warped. Bed was comfortable. Room temperature difficult to regulate to comfortable temperature and was overly warm. Room key worked well this time. Thank you.

Staff was very helpful and friendly. Although we got no sleep for our 2 night stay the people above us kept stomping around and making a lot of noise. It was horrible

Everything was ok except for a air conditioner that was winning and made it very noisy and couldn’t sleep well.

The wood flooring in the room was coming apart at the seams and we caught or feet on these sharp edges.

Staff was extremely friendly and accommodating. Will stay there again if needed. The price was excellent compared to other facilities.

The staff was super friendly and helpful but our rooms weren’t fully serviced. One day we had no towels, another day we didn’t get our garbages taken out etc. Every morning there was a foul odor in the hallway …other than that our stay was pleasant and the breakfast was nice. Just wish there were more fruit options like bananas, oranges or berries

The front desk receptionist, Danielle, was outstanding... Great personality, very efficient and very accommodating.... Please give Danielle a promotion and a raise...

Friendly staff and easy check in. Convenient location.

Hotel needs work. Bathroom was dirty, it had urine on the walls. Vending machine area, floor was taped up with like a tarp and tape. Front desk was not professional. Lady with pink and blue hair was rude and she was busy talking to her friends. Not professional staff. You get what u pay for with this place. Never again.

The hotel is located in very convenient place just off the hwy and its super clean and very friendly staff

A light was burned out in the lamp on the desk. My husband and unscrewed the bulb and took it to the front desk to ask for a replacement. They said they would get one. We never received it. It was still empty when we checked out.

The staff was very friendly and helpful.

Staff was fantastic! Property was easy to access. Check in was quick and easy, especially after driving 9 hours. Room view was perfect.

We had an excellent stay at La Quinta. The staff was very very respectful and professional. We will come back again.

I stayed over for the night and it was perfect. Very affordable. There is an Applebees and Pizza Hut in walking distance if you don’t want to lose your parking space. It’s right off of the freeway and accessible to many other places. On the other side of the freeway there’s a Dunkin’ Donuts, BK and McDonald’s. The location is great. I had no issues with cleanliness or my room. I had towels, everything worked just fine. I didn’t go to the pool area but I saw some kids heading to the pool. The morning breakfast was just okay and you can make your waffle the shape of Texas. Oh, Texas.

So it’s right off the 10 so it has easy access. It’s a little sketchy right there but the hotel was just fine. The room was big and comically under furnished. The best part of the whole stay is, it shares a parking lot with Applebees for an easy dinner and drinks. The gal at the front desk was very nice too!

Friendly staff and easy check in. Convenient location.

Needed a hotel close to other locations due to a funeral. Probably should have asked for a room on the back side due to the road noise from the interstate.

THERE ARE RESTAURANTS IN A WALKING DISTANCE AND CONVENIENCE STORES.

Convenient to restaurant walking distance

This hotel was in a convenient location for me since I was visiting family. I noticed that there were a few dining options that were close by as well. The hotel was reasonably priced and this was helpful since I am on a budget. Overall nice place to stay and the staff were friendly and helpful.

Good location

It was right off the freeway and close to a restaurant.

Bad neighborhood. Groups of men hanging around outside. Also appeared to be Prostitution activity. One guest was pulling two aggressive Pit bulls around in a wagon. There was an argument and shoving match in the breakfast room. Hotel was overall dirty and any attempts to upgrade were obviously done by the lowest bidder. If I had children with me, I would have slept in the car. I honestly have no idea how they earned an 8.2 on Hotels.com.

Just not as well kept as other La Quintas I've stayed at. AC barely worked. Breakfast was overcrowded, not a great selection of food, boiled eggs way overcooked. Floor and walls visibly dirty and damaged. Bed uncomfortable, springy, and squeaky. Key card stopped working when I came back to hotel, had to go back to front desk to get it reset, which wasnt a big deal, but still annoying. Sheets and towels at least seemed clean. Staff was very friendly and polite. One of the ladies on shift at the desk during the night shift seemed VERY stressed out and overwhelmed, but they were all doing their best to run the place. Staff gets 5 stars.

Very stingy about the breakfast my wife is pregnant and sick they didn’t let me take food up to the room they guard it

I partly pick this property for the hot breakfast...I didn't like the sausage or scrambled eggs. I could not eat the eggs (I think my first time ever...it had a texture of mashed potatoes) and only partly ate the sausage...could not cut the sausage (too hard...over cooked) with plastic knife.

Great breakfast

Great staff and breakfast. The bed was comfortable.

Clean room, good breakfast, and friendly staff. However, Room 402 had far too much traffic noise thus we could not sleep.

I didn't like the breakfast, area is limited, people are not checking when they need to refill breakfast items.

It was a clean simple hotel room near i10, it had no extras and the breakfast was limited, and you can only eat in the breakfast area I like to eat in the room as I get ready, the staff was nice and gave us the extra blankets and pillows we needed for our 1 night stay just passing through, 15mins from downtown if you have time it’s really pretty

Breakfast was really good,

Little disconcerting on the breakfast. Advertised to start at 6am, which was good, had to get an early start. They offered eggs but were none prepared yet. The woman who did breakfast was there and when i asked her about it, she said that she was not supposed to clock in until 630am so that we the eggs were not ready. To me that was very strange to not have your breakfast person on the job at 6am, if not earlier, since breakfast starts at 6am.