埃爾帕素機場萬怡飯店

Great Stay! The lounge area is spacious and comfortable. Staff was really pleasant and the rooms were cool and clean.

We like having the Bistro on property and it is easy to get to from the freeway.

Small parking lot.

Check in they gave us a 2 Queen room instead of the king room with sofa. Did not tell us until we saw the room and went back to desk. Said they were fully booked, and a king room had flooded, no others we’re available. Had a nice pool/ hot tub area. Other than that was clean/ hard beds.

Great Stay, But Disappointing Surprise I get that maintenance is necessary, but when you specifically choose a hotel for the hot tub to relax after a four-day hiking trip, it’s frustrating to find it closed with no explanation. They also charged me for parking even though I didn’t have a car. No continental breakfast or even free coffee. That said, the hotel itself was nice, in a good location in close proximity to airport, and the beds were comfortable.

They charge you for the parking space, I found this not acceptable in a city like El Paso tx

Elevators weren’t working

The staff was outstanding. The shuttle service within a 3 mile radius was a great idea. Loved the convenience of the bistro, food and drink options. Pool and workout room were nice too. Highly recommend.

Had the pool to ourselves and it was heated! Jacob was the best!

The only thing i liked is they offer 3 mile radius shuttle. Dineing is overpriced for a microwaved chicken sandwich. Its next to busy road where its noisy. Super slow elevator.

Very clean

No one ever came to clean the room or change the towels, front desk manager was rude.

Very friendly, courteous and welcoming staff. Great morning team with big smiles (when you are traveling for business this makes a huge difference). Thank you for great service and a very clean room.

Hotel was very clean, checking in and out was easy, food was good, staff was very nice

Clean, comfortable

The hotel is extremely clean and well kept. I enjoyed how polite and welcoming the staff were. They were very accommodating and tentative when I acquired information about the area. I would definitely recommend this hotel to anyone out of state or town visitors.

Had to attend an event in Los Angeles, so we drove from San Antonio and stayed overnight in El Paso. We stayed in the same hotel going and returning (5 days later). On the positive side, it's quiet, clean, and everyone we came into contact with was friendly and courteous. This was true both times. However, on the return trip, we were given a room that was missing the refrigerator. It was after a 14-hour drive; we were tired and we were already half-way unpacked for the night. We decided to just keep our stuff in our cooler in the car and buy more ice later. We had a lot of items and wanted to use the fridge to keep things cold overnight until we bought more ice in the morning. Not a big deal, really, but something to point out. Since the place was very clean, I have to assume that someone on staff must have noticed that the room had no fridge. If I were to stay more than one night, I'd probably have called the desk and had a chat, but instead we just crashed for the night and continued our drive the next day. Overall, it was a pleasant hotel. I'd feel comfortable returning to it if I ever had to go that route again. However, I'll probably make the effort to check that everything works and is there before I unpack. LOL

No cleaning, my room got clean once out 5 nights.

Room stinks of mold. I left and went to another hotel.

The property was clean.

Had to spend the night was clean and quiet

Checked in without any complications. Asked about shuttle services and other amenities. The night clerk was very nice and professional. Room was nice and clean but a little dated. Bed was a little hard for my liking. Shower pressure was good. The only complaint I had was getting a bill higher than I was quoted. When I checked out in the morning I spoke with front clerk and he adjusted the bill lower but his aditude was non salant. Said it really wasn’t their fault all the fees weren’t up front. I told him I probably wouldn’t recommend this hotel and his response was ok. To the travelers out there it’s your call if you want stay there.

Very quite room, I recommend this hotel.

Great Stay, But Disappointing Surprise I get that maintenance is necessary, but when you specifically choose a hotel for the hot tub to relax after a four-day hiking trip, it’s frustrating to find it closed with no explanation. They also charged me for parking even though I didn’t have a car. No continental breakfast or even free coffee. That said, the hotel itself was nice, in a good location in close proximity to airport, and the beds were comfortable.

Very noisy

The receptionists was dressed kind of unprofessional, the bistro closed early, close to the freeway so you could hear the loud cars, had to pay extra for parking, shower was outdated, closet was broke, no microwave, uncomfortable beds.

Was very nice except tv and phone didn't work in room.

This place is nice and clean. Arthur was super friendly and helpful. Only complaint is WI-FI is spotty.

In general, that was good, but whirlpool didn’t work and also the elevator and very bad Internet

The only thing i liked is they offer 3 mile radius shuttle. Dineing is overpriced for a microwaved chicken sandwich. Its next to busy road where its noisy. Super slow elevator.

Checked in without any complications. Asked about shuttle services and other amenities. The night clerk was very nice and professional. Room was nice and clean but a little dated. Bed was a little hard for my liking. Shower pressure was good. The only complaint I had was getting a bill higher than I was quoted. When I checked out in the morning I spoke with front clerk and he adjusted the bill lower but his aditude was non salant. Said it really wasn’t their fault all the fees weren’t up front. I told him I probably wouldn’t recommend this hotel and his response was ok. To the travelers out there it’s your call if you want stay there.

The women at the front desk that night was super professional and very welcoming!

We waited 3 hours to get checked in

Decent stay. Friendly, helpful staff

The room was clean and well-maintained. However, although a playpen was listed in the amenities, it was not provided during our stay. We requested one at check-in and followed up four additional times, but unfortunately, it was never delivered. Additionally, please note that there is a separate charge for parking.

The hotel is extremely clean and well kept. I enjoyed how polite and welcoming the staff were. They were very accommodating and tentative when I acquired information about the area. I would definitely recommend this hotel to anyone out of state or town visitors.

They double charged for breakfast on 2 credit cards.

Absolutely horrible. Got transferred to another hotel without any notice. I was the only one in my group of 5 that got transferred. The receptionist did not even want to work with me on this. No compensation or anything. Absolutely horrible experience.

I didn't stay at this hotel. They canceled my booking without notifying me. The card transaction still hasn't been canceled.

Honestly not one negative comment! Everything was absolutely amazing from the check in to the check out! Staff was amazing, bartender absolutely amazing, Bistro breakfast was absolutely amazing. Just over all so amazing and I am excited to return once my daughter returns from her deployment

I love this location and the rooms. It’s easy to get too and near great shopping

Close to airport and hwy 10.

All good; but the location is so confusing if you’re not familiar with El Paso.

Staff was extremely friendly and helpful. Location is only 5 minutes from the airport. Free on site parking, close to a bunch of restaurants and main roads.

Very convenient location. Unexpected view of the mountains and sunset were beautiful!

Nice clean, convenient, short trip to the airport

Very clean and safe area

Very close to airport with reasonable amenities.

easy access and close to resturants

The only thing i liked is they offer 3 mile radius shuttle. Dineing is overpriced for a microwaved chicken sandwich. Its next to busy road where its noisy. Super slow elevator.

We like having the Bistro on property and it is easy to get to from the freeway.

Excellent staff. Room comfortable and bistro food good.

Great Stay, But Disappointing Surprise I get that maintenance is necessary, but when you specifically choose a hotel for the hot tub to relax after a four-day hiking trip, it’s frustrating to find it closed with no explanation. They also charged me for parking even though I didn’t have a car. No continental breakfast or even free coffee. That said, the hotel itself was nice, in a good location in close proximity to airport, and the beds were comfortable.

Second time we stayed here. We love the location, hotel is clean, and the bistro/bar is awesome.

Hotel was very clean, checking in and out was easy, food was good, staff was very nice

The staff was outstanding. The shuttle service within a 3 mile radius was a great idea. Loved the convenience of the bistro, food and drink options. Pool and workout room were nice too. Highly recommend.

They double charged for breakfast on 2 credit cards.

You had to pay for breakfast

Honestly not one negative comment! Everything was absolutely amazing from the check in to the check out! Staff was amazing, bartender absolutely amazing, Bistro breakfast was absolutely amazing. Just over all so amazing and I am excited to return once my daughter returns from her deployment

The only thing i liked is they offer 3 mile radius shuttle. Dineing is overpriced for a microwaved chicken sandwich. Its next to busy road where its noisy. Super slow elevator.