艾爾帕索西溫德姆拉昆塔飯店

Hotel could use some remodeling. Ice machine was broken. Breakfast was terrible - ran out of sausage half-way through the 3-hour breakfast period.

Pool was dirty

No hot water, not enough towels, pool was closed.

Room was clean but no microwave, pool was out of service, microwave in lobby didnt work properly, fridge froze all our food, bath drain was slow had to take quick shower so tub wouldnt fill up, ice machine was out of order,

Definitely hotel needs to be updated it. Old carpets, bathtub seems like is going to sink when you step on it and very black at the bottom. Quality of towels not good, elevator wasn’t working because they didn’t pass inspection, not a good breakfast at all. etc. etc. too long to list. Personnel was nice

Elevator don’t work and they don’t have room cleaning service. Breakfast is very basic. Bread and fruit.

I paid full price and reserved a suite. It was not available and I was provided a lower cost room. The staff refused to compensate for the difference. Quite frankly a case of fraud- bait and switch. All ice makers in the hotel were inoperable. Pigeons have taken over much of the property and dropping are horrible.

The elevators on the property were broken with no prior warning or posted warning on the listing. Other than this the property was nice and appears clean. Rooms seemed outdated but still had charm.

TV not working WiFi not working Phone not working Elevator not working

Elevator not working, cancel my stay becouse of this, I have problems with my legs

The bathroom was not very clean and the bed had human hair probably from previous renters

Room was gross with other people's hair in the bathtub, the area was shady, the staff was not friendly, was a smoke free place yet people smoked in their rooms, pretty sure the guy next to us lived there with his dogs.

it was too dirty

Property wasn't identified properly, is not what it shows in the expedia app. Room was in apparent remodel. Room was dirty and smell like cigarettes. Room service came 3 days after we Check in. No warm water.

This hotel is awful. Its dirty to the point of unhealthy. The vents looked liked they had never been cleaned and there were stains all over the furniture and carpets. There was a broken door to the outside. None of the ice machines worked. There was a leak in the ceiling near the coffee machines. This place seriously looks it would not pass any inspection.There were no linens for the pull out bed. The front desk person was super nice about it-when she got no response from anyone about it she just grabbed linens from another room. The pull out bed was horrible-so uncomfortable. The pics on the internet make it look WAY nicer than it is. Outrageous for $100!!

Restroom toilet kept running nonstop. The restroom ceiling was all molded, cracks everywhere.

My room was dirty. The bed spread had hot Cheeto stains on it. The faucet in the bathtub was not attached to the wall, it was hanging there. There were roaches and the sheets had red and blue specs of paint or something on them.

Dirty carpets with large dark stains everywhere. Stained and torn room couches and chairs. Walls and ceilings with stains and water damage. Dirty bathroom with cracked and chipped tiles. Only one ice machine for entire hotel. Very old and worn out property. Do not recommend.

Awful ‼️the room 203 was full of BEDBUGS

This hotel was the most disgusting and disappointing ,room was dirty with tub like there’re never clean it the smell of mold gave allergies all night I would never book this hotel again.

Very old place!

Everything was good, except the location of the room was across the freeway ( little noisy)

The room space was great. But the carpeting and all the upholstered furniture were badly stained with a substantial hole ripped into the top of the sofa. Bathroom was spacious but the tub had several burn marks on its edge.

The room and bathroom were spacious, in very good condition and clean. However, the staff was not helpful and the breakfast was a meager attempt. Basically, nothing but carbs and coffee. To be more specific about staff, it took 5 minutes for desk clerk to understand that we were out of tissues. If i knew the word in Spanish it probably wouldn't have been a problem. Her English was terrible. Hotel also lost internet at 5pm and wasn't restored until the next morning. When I brought this problem to their attention, they said they knew it but could do nothing to resolve.

Very clean but definitely rundown and dated.

Very old and a lot of services broken

TV not working WiFi not working Phone not working Elevator not working

Conveniently located near I-10, but also noisy because of the location near I-10.

A value -price hotel. It felt safe. It was relatively quiet. And it was "clean". It is definitely showing its age and is in need of some renovating - stained carpet, cracked tile in the bathroom and chipped paint. The in-room refrigerator did not work. The exterior looks recently painted, so maybe they are working on it. Staff was very pleasant. The price and location suited our needs.

Convenient dining options nearby. Noise from I-10 & some guests was annoying.

It was no good, terrible receptionist Michel bad people, no clean, no service never U comeback

Elizabeth was very professional, helpful and friendly. We will definitely return :)

The professionalism at the front the desk and the rooms being well cleaned

The young lady who checked me in went above and beyond in customer service. Helped me change a room and was very pleasant. So different from young people these days who work and have no ethics, i was happily surprised.

I did not check in because they didn’t have any rooms available.

Called for late arrival. Was told they were overbooked and room would not be held. First come first serve and my reservation was canceled. This resulted in a complete restructuring of my trip.

Had issues with air conditioner, was willing to hold onto the next day, but they went ahead and accommodate us right away and changed our room for us. Thank you so much.

I ask for them to clean room and they didn't, also ask for some shower towels and they wanted me to take the dirty ones first before getting clean ones. they couldn't go and get rhem themself and bring me the clean ones.

I made a reservation meanwhile i was on the road for 13+ hours and when I get there they told me they didn’t have my room anymore. I got there around 11 pm in hopes to get some rest before getting on the road AGAIN and they told me they gave my room away even though i prepaid it. VERY INCONVENIENT!!! do NOT recommend!

I booked the 2 rooms for the one night stay and when I was going to check in the receptionist advised me that they were fully booked and could only put us up in 1 room. So they cancelled my rooms, then we had to lool around town for 2 rooms. Very disappointed

The location is very concient to our trip.easy checknij quiet and safe

Room was a bit dirty, but as expected for the price. Maintenance was a bit lacking: air filter for ac was dirty, tub did not drain well, overall room look was a bit outdated. The area is nice, restaurants and supermarkets are very close and convenient.

Convenient

It is located conveniently close to I-10.

Conveniently located near I-10, but also noisy because of the location near I-10.

Nice convenient location. Its right next to I~10 so there is some road noise and the beds could be updated. Staff was friendly and it was clean. Stayed for a week for work.

Area is a bit run down but safe. Car was in one piece the next day. Families mostly stay in this hotel.

Room was very good. Large and comfortable bed. Breakfast is lacking compared to other Wyndhams that I have stayed at. Great location! Near Walmart and Chick-fil-A. Next to freeway, but didn't hear any noise. Sam's club is nearby.

Great location

It was conveniently located by stores and restaurants. Also the interstate was easily accessible.

Hotel could use some remodeling. Ice machine was broken. Breakfast was terrible - ran out of sausage half-way through the 3-hour breakfast period.

The breakfast had Nothing hot. Just cereal and bread items. Too crowded as well

Rooms that have had repairs done need to be completely finished instead of renting out rooms that still have painting and finishes to be completed. Breakfast dining was not really a breakfast at all. Not sufficient. Internet never worked.

Staff was very helpful. Free breakfast was pretty limited.

Unfortunately there seemed to be a level of penny pinching at this hotel that led to basic expectations not being fulfilled. When we arrived at check in time we tried to tak a shower. The water would only get to barely warm (turning the water heater down to save money?) The staff said there was nothing they could do. There was a general level of disrepair. While it’s not fair to expect a lot from free hotel breakfasts, the breakfast only had bread, bagels, cereal, and waffles (but no syrup). Usually there are yogurts, muffins, sausage, etc. I don’t consider myself picky, but these seem like fair things to expect.

The doors and walls of this property need a good wipedown and a repainting. The parking lot needs attention and by attention I mean pickup the trash in the lot and recoat the parking surface to make it look like it’s maintained. Lastly breakfast was horrible, carbs and no balance. Nothing but bread at breakfast

Property looks bit old. Breakfast was not good.

Very poor breakfast

Hotel is run down, paint chipping from ceiling, bathroom door looks like a dog was trapped in there the door was all scratched up Got there at 3 desk guy told us he couldn’t check anybody in until 3:15. TV remote and phone didn’t work the lady that went to help us was awesome. Hispanic lady so funny and nice that was the only thing I enjoyed from our stay. Breakfast was sooo limited, coffee machine was down. There was lots and lots of people in the tiny dining area

No free breakfast as listed on the hotel website.