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Embassy Suites by Hilton Chicago Lombard Oak Brook

162 US$

/nat

Gennemsnit for september

Embassy Suites by Hilton Chicago Lombard Oak Brook - Image 1

Embassy Suites by Hilton Chicago Lombard Oak Brook - Værelse

Embassy Suites by Hilton Chicago Lombard Oak Brook - Værelse

Embassy Suites by Hilton Chicago Lombard Oak Brook - Reception

Embassy Suites by Hilton Chicago Lombard Oak Brook - Pool

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162 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Embassy Suites by Hilton Chicago Lombard Oak Brook ligger prisen pr. nat i gennemsnit på 128 US$ i den billigste måned (december) og 204 US$ i den dyreste måned (juli), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Embassy Suites by Hilton Chicago Lombard Oak Brook pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	134 US$
februar	137 US$
marts	132 US$
april	165 US$
maj	172 US$
juni	195 US$
juli	204 US$
august	160 US$
september	162 US$
oktober	154 US$
november	139 US$
december	128 US$

Dyrest: juli (ca. 204 US$)

Billigst: december (ca. 128 US$)

Om dette overnatningssted

Sørg for at nyde de rekreative faciliteter, der inkluderer en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, gavebutik/aviskiosk og tv på fællesarealer.

Faciliteter

Sørg for at nyde de rekreative faciliteter, der inkluderer en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, gavebutik/aviskiosk og tv på fællesarealer.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig udtjekning og renseri/vaskeservice. Dette hotel tilbyder arrangementfaciliteter, såsom konferencelokaler og mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.

Spisning

Nyd et måltid på restauranten, eller bliv på værelset, og nyd godt af dette hotels roomservice (i et begrænset antal timer). Hvis du har lyst til at mingle med de andre gæster, bør du tage med til en gratis reception, der afholdes dagligt. Afslut dagen med en drink eller to i baren/loungen. Gratis komplet morgenmad serveres på hverdage fra kl. 06.00 til kl. 09.00 og fra kl. 07.00 til kl. 10.30 i weekenderne.

Værelser

Føl dig hjemme i et af de 262 aircondition-afkølede værelser, der indeholder køleskab og fladskærms-tv. Med gratis internetforbindelse via kabel og Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med en kombination af bruser/badekar samt gratis toiletartikler og hårtørrer. Faciliteter inkluderer telefoner samt pengeskabe og skriveborde.

Lokation

Overnatter du ved Embassy Suites by Hilton Chicago Lombard Oak Brook, som ligger i et forretningskvarter i Lombard, er du kun 5 minutters kørsel fra Oakbrook Center Mall og Yorktown Shopping Center. Dette hotel ligger 23,7 km fra Donald E. Stephens-kongrescentret og 3,3 km fra Advocate Good Samaritan Hospital.

I nærheden

Yorktown Shopping Center(0.2 mil)
Advocate Good Samaritan Hospital(2.1 mil)
Oakbrook Center Mall(2.5 mil)
Rush Health(2.6 mil)
Mayslake Peabody Mansion(3.1 mil)
Drury Lane Theater(3.1 mil)
Ty Warner Park(3.7 mil)
Morton Arboretum(3.8 mil)
Elmhurst Hospital - Main Campus(4.2 mil)
Oak Brook Golfbane(4.3 mil)
Lizzadro Museum of Lapidary Art(4.3 mil)
College of Dupage(4.3 mil)
Lilacia Park(4.4 mil)
Elmhurst College(5.3 mil)
Graue Mill and Museum(5.6 mil)
Chicago O'Hare International Airport (ORD)(19.4 mil)
Chicago Midway Airport (MDW)(24.7 mil)
Chicago, Illinois (DPA-Dupage)(17.6 mil)
Chicago, IL (PWK-Chicago Executive)(25.3 mil)

Vaskeservice
Elevator
Forretningscenter
Flersproget personale
Mødelokaler
Golfbane (i nærheden)

Lokation

707 E Butterfield Road, Lombard, Illinois, USA

Yorktown Shopping Center (0.2 mil)

Advocate Good Samaritan Hospital (2.1 mil)

Oakbrook Center Mall (2.5 mil)

Rush Health (2.6 mil)

Mayslake Peabody Mansion (3.1 mil)

Drury Lane Theater (3.1 mil)

Flere oplysninger om lokationen

Gæsteanmeldelser

8.2

Meget god

Baseret på 1.802 verificerede anmeldelser

Hvem overnatter her?

Business

18%

Par

22%

Familie

50%

Gruppe

6%

Solorejsende

1%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Embassy Suites by Hilton Chicago Lombard Oak Brook fremhæver rejsende rummelige suiter og en god, gratis morgenmad med aftenunderholdning. Dog nævnes det gentagne gange, at poolen ofte er overfyldt og ujævnt vedligeholdt, og at indretningen er forældet.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Embassy Suites by Hilton Chicago Lombard Oak Brook fremhæver rejsende rummelige suiter og en god, gratis morgenmad med aftenunderholdning. Dog nævnes det gentagne gange, at poolen ofte er overfyldt og ujævnt vedligeholdt, og at indretningen er forældet.

Beliggenheden er et plus, med let adgang til shopping, restauranter og motorveje. Tilbagemeldinger om servicen spænder fra fremragende til uhjælpsom, med kommentarer om langsom betjening i receptionen og mangler i rengøringen. Støj fra større grupper og atriummusik, lejlighedsvise elevatorstop og en parkeringsafgift, som mange ikke brød sig om, optræder i flere anmeldelser. Forvent rummelige suiter og gode gratisfaciliteter, men varierende vedligeholdelse og travle fællesarealer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Poolen og spabadet er hyppige kilder til frustration – ofte overfyldte, til tider uklare eller lukkede – og elevatorstop forekommer. Gæsterne kan lide aftenreceptionen og baren, men den betalte parkering og lejlighedsvise problemer med fitnessudstyr giver anledning til klager.

Relaterede gæsteanmeldelser

6

Tim

27. okt. 2025

·

Overnattede 2 nætter

breakfast was nice with the made to order omelet station being a highlight. unfortunately, only one elevator was working which made for really long wait times as the elevator was full many times it went by.

breakfast was nice with the made to order omelet station being a highlight. unfortunately, only one elevator was working which made for really long wait times as the elevator was full many times it went by.

8

Jason

21. apr. 2025

·

Overnattede 1 nat

Hot tub not working main reason we booked here

Hot tub not working main reason we booked here

10

Dominique

23. apr. 2025

·

Overnattede 1 nat

I stayed at the embassy many times and different locations, this location was nice the room and sofa could have been a little cleaner, I booked to go to the hot tub/pool the hot tub is unfortunately broke and only has cold water

I stayed at the embassy many times and different locations, this location was nice the room and sofa could have been a little cleaner, I booked to go to the hot tub/pool the hot tub is unfortunately broke and only has cold water

10

Pamela

10. mar. 2025

·

Overnattede 2 nætter

Pool area needs attention

Pool area needs attention

8

James

22. jun. 2025

·

Overnattede 1 nat

THE PROPERTY IS A LITTLE SHOP WORN 1/2 OF THE MACHINES IN THE FITNESS ROOM DID NOT WORK

THE PROPERTY IS A LITTLE SHOP WORN 1/2 OF THE MACHINES IN THE FITNESS ROOM DID NOT WORK

10

Kimbelry

26. sep. 2025

·

Overnattede 1 nat

The hotel meet expectations. The pool being closed for cleaning was unexpected but nothing that drastically altered the experience. The front desk was extremely friendly and accommodating. Great hotel for families and/or for sports trips.

The hotel meet expectations. The pool being closed for cleaning was unexpected but nothing that drastically altered the experience. The front desk was extremely friendly and accommodating. Great hotel for families and/or for sports trips.

6

Raymond

1. apr. 2025

·

Overnattede 2 nætter

The elevators were not working and the pool was closed

The elevators were not working and the pool was closed

8

Samuel

30. okt. 2025

·

Overnattede 3 nætter

The room was clean, the staff were friendly. The breakfast was excellent with eggs, bacon or sausage, made to order omelets, muffins, juice, coffee, pancakes or French toast. Our rooms were quiet and we slept well. Unfortunately, while we were there (early August 2025), the pool was extremely overused. It was packed all day long. It was loud and there was not much room to move or swim without running into anyone or getting hit in the head by a nerf ball (true story!) The water was green from the overuse. There was a slight smell of old seafood in the air of the atrium. Thankfully, that smell did not enter into our rooms which were clean and smelled fine. At times there was a strong smell of marijuana in the entry way and the elevators, Thankfully, the smell never reached the breakfast area or our rooms.

The room was clean, the staff were friendly. The breakfast was excellent with eggs, bacon or sausage, made to order omelets, muffins, juice, coffee, pancakes or French toast. Our rooms were quiet and we slept well. Unfortunately, while we were there (early August 2025), the pool was extremely overused. It was packed all day long. It was loud and there was not much room to move or swim without running into anyone or getting hit in the head by a nerf ball (true story!) The water was green from the overuse. There was a slight smell of old seafood in the air of the atrium. Thankfully, that smell did not enter into our rooms which were clean and smelled fine. At times there was a strong smell of marijuana in the entry way and the elevators, Thankfully, the smell never reached the breakfast area or our rooms.

8

steve

28. jul. 2025

·

Overnattede 3 nætter

The Made to order Breakfast was the best I ever had! One disappointment was the daily charge for parking. Not right in this location

The Made to order Breakfast was the best I ever had! One disappointment was the daily charge for parking. Not right in this location

4

Kate

28. jul. 2025

·

Overnattede 1 nat

The staff was very friendly and accommodating. The room was clean and spacious, but not very easy to rest and relax and we were on the 2nd floor, directly above the lobby. It was so loud in the lobby and near the elevators until almost midnight. The pool was so overcrowded that they had to shut it down for maintenance, water was still murky when we’re finally allowed in. The staff seemed overwhelmed at that point. Maybe the clientele is different during the week but the majority were incredibly loud and obnoxious during our weekend stay. The complimentary happy hour and hot breakfast are lovely, but so many guests were trying to scam the staff and ruin a good thing. Given that there is now security (at least a staff member wearing a security shirt) and there is a behavior policy you need to sign off on, I assume there’s been a lot of sketchy behavior recently like a lot of places in OakBrook. Would be willing to try again during the week as the hotel is beautiful, but not entirely sure I’d book again. If looking for a nice indoor pool, I’d definitely avoid. It was in great need of regular maintenance.

The staff was very friendly and accommodating. The room was clean and spacious, but not very easy to rest and relax and we were on the 2nd floor, directly above the lobby. It was so loud in the lobby and near the elevators until almost midnight. The pool was so overcrowded that they had to shut it down for maintenance, water was still murky when we’re finally allowed in. The staff seemed overwhelmed at that point. Maybe the clientele is different during the week but the majority were incredibly loud and obnoxious during our weekend stay. The complimentary happy hour and hot breakfast are lovely, but so many guests were trying to scam the staff and ruin a good thing. Given that there is now security (at least a staff member wearing a security shirt) and there is a behavior policy you need to sign off on, I assume there’s been a lot of sketchy behavior recently like a lot of places in OakBrook. Would be willing to try again during the week as the hotel is beautiful, but not entirely sure I’d book again. If looking for a nice indoor pool, I’d definitely avoid. It was in great need of regular maintenance.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Rengøringen er ujævn: flere gæster fandt suiterne og fællesarealerne rene, mens andre rapporterede om lugte, plettede eller slidte møbler og manglende rengøring.

Relaterede gæsteanmeldelser

4

Aman

5. aug. 2025

·

Overnattede 3 nætter

Dirty rooms and bathrooms

Dirty rooms and bathrooms

10

Donna

30. nov. 2025

·

Overnattede 2 nætter

Clean rooms

Clean rooms

6

Nataly

12. aug. 2025

·

Overnattede 2 nætter

Incorrect room given at check-in. Correct room did not have clean flooring/carpeting. The sofa bed had a stain on the mattress. Refrigerator was not cold. Property from previous renters were present (indicating inappropriate cleaning). When called for additional towels from the front desk, they were not delivered after i called a second time to the front desk the next morning.

Incorrect room given at check-in. Correct room did not have clean flooring/carpeting. The sofa bed had a stain on the mattress. Refrigerator was not cold. Property from previous renters were present (indicating inappropriate cleaning). When called for additional towels from the front desk, they were not delivered after i called a second time to the front desk the next morning.

4

Ridwaan

13. aug. 2025

·

Overnattede 1 nat

Visibly dirty room. TV with no regular channels for kids. Stains on curtains, chair, literal garbage around beds. Would not recommend staying here. Many other cleaner and newer options around.

Visibly dirty room. TV with no regular channels for kids. Stains on curtains, chair, literal garbage around beds. Would not recommend staying here. Many other cleaner and newer options around.

4

tania

30. okt. 2024

·

Overnattede 1 nat

Our hotel room smelled awful, like dampness and grime. The bathtub was streaked with soap scum, the carpets were filthy with black stains, it was truly disgusting. We called the front desk, but they had no other rooms and just offered to send someone up with air freshener. The elevators and dining area were also very dirty. There was a party next door with trash piled up outside. The whole hotel was a mess!

Our hotel room smelled awful, like dampness and grime. The bathtub was streaked with soap scum, the carpets were filthy with black stains, it was truly disgusting. We called the front desk, but they had no other rooms and just offered to send someone up with air freshener. The elevators and dining area were also very dirty. There was a party next door with trash piled up outside. The whole hotel was a mess!

4

Georgetta

4. jun. 2024

·

Overnattede 1 nat

The room wasn’t clean the couch was filthy and upon arrival room smelled horrible

The room wasn’t clean the couch was filthy and upon arrival room smelled horrible

4

Meredith

20. feb. 2025

·

Overnattede 1 nat

The pictures of the room online looked great and so I decided to book our room. When we got there, the room was not as clean as I had hoped. We had a table and 6 chairs and the chairs were made out of fabric. The chairs were covered in stains: ( the sectional in the room (made out of fabric) was used and discolored on the arms.

The pictures of the room online looked great and so I decided to book our room. When we got there, the room was not as clean as I had hoped. We had a table and 6 chairs and the chairs were made out of fabric. The chairs were covered in stains: ( the sectional in the room (made out of fabric) was used and discolored on the arms.

2

Hailan

13. jul. 2025

·

Overnattede 1 nat

It is notClean hotel,

It is notClean hotel,

6

Tiffani

16. jul. 2025

·

Overnattede 1 nat

My room had an awful smell, refrigerator didn’t keep my items cold and the sheets weren’t the cleanest

My room had an awful smell, refrigerator didn’t keep my items cold and the sheets weren’t the cleanest

10

Jonathan

6. aug. 2025

·

Overnattede 2 nætter

Room was nice and clean, I like that you guys provided showering essentials, breakfast was good, I like how I had many options to pick from.

Room was nice and clean, I like that you guys provided showering essentials, breakfast was good, I like how I had many options to pick from.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Suiterne er rummelige og praktiske for familier, men indretningen og møblerne virker forældede, sofaerne kan være ubehagelige, og nogle rapporterer om svag aircondition eller støj fra HVAC-anlægget. Støj fra atriet eller større grupper kan trænge ind til lavere etager.

Relaterede gæsteanmeldelser

8

Kimia

4. aug. 2025

·

Overnattede 4 nætter

Old furniture and fixures falling apart

Old furniture and fixures falling apart

6

Lytiesa

5. nov. 2025

·

Overnattede 1 nat

Hotel outdated

Hotel outdated

8

Elliott

29. sep. 2025

·

Overnattede 4 nætter

Convenient location, and huge rooms which was great for working. The 'made to order' omelette breakfast was also a good addition to include the standard fare. Slight variety too each morning.

Convenient location, and huge rooms which was great for working. The 'made to order' omelette breakfast was also a good addition to include the standard fare. Slight variety too each morning.

10

Jhalynn

19. aug. 2025

·

Overnattede 4 nætter

I've stayed here a couple of times, the suites are large for a group of 6 to stay in. My group stayed there for the week/weekend of Lollapalooza and it was a wonderful time. We enjoyed every minute. The rooms were clean, it was easy to get more towels or toilet paper when needed, the staff were welcoming. Overall, my group and I had a great time!

I've stayed here a couple of times, the suites are large for a group of 6 to stay in. My group stayed there for the week/weekend of Lollapalooza and it was a wonderful time. We enjoyed every minute. The rooms were clean, it was easy to get more towels or toilet paper when needed, the staff were welcoming. Overall, my group and I had a great time!

6

KATHERINE

29. jul. 2025

·

Overnattede 4 nætter

Main issue we experienced was a low functioning AC. We set the thermostat at 65 degrees but it never reached that temp, more like 73-74. It was stuffy and uncomfortable which made it difficult to sleep. We requested maintenance but they failed to assess the issue correctly.

Main issue we experienced was a low functioning AC. We set the thermostat at 65 degrees but it never reached that temp, more like 73-74. It was stuffy and uncomfortable which made it difficult to sleep. We requested maintenance but they failed to assess the issue correctly.

6

Walkesha

30. nov. 2025

·

Overnattede 2 nætter

Front desk not helpful at all! They make you pay for parking in it’s never any parks Internet second visit there for business never works! My daughter got stuck on the elevator!

Front desk not helpful at all! They make you pay for parking in it’s never any parks Internet second visit there for business never works! My daughter got stuck on the elevator!

6

Melissa

26. okt. 2025

·

Overnattede 2 nætter

Everything was good for the most part. The beds are very uncomfortable and the pillows have zero support.

Everything was good for the most part. The beds are very uncomfortable and the pillows have zero support.

8

Joanne

1. sep. 2025

·

Overnattede 2 nætter

Played music in the lobby all night; with the open atrium layout sound travelled up. When the front staff was asked as to why music was played all night, I was told it was a “Hilton thing”.

Played music in the lobby all night; with the open atrium layout sound travelled up. When the front staff was asked as to why music was played all night, I was told it was a “Hilton thing”.

6

Matthew

28. mar. 2025

·

Overnattede 3 nætter

I've stayed at this property probably five times throughout the past year and this was the worst stay. Friday and Saturday night was overrun by people wanting to have room parties, so much so that they had an off-duty police officer there to help quiet things down at quiet hours. Until those quiet hours started, it was chaotic. I inquired about this at the front desk and they said this is now the new normal for their property. The smell of marijuana permeated the entire facility and unbeknownst to them that if you stayed on the third floor, which we did, the air conditioning units for the facility emanated a high pitch grinding noise throughout the night that would literally keep you up. I usually book in Embassy Suites for travel, but I will probably not frequent this one anymore. Sad.

I've stayed at this property probably five times throughout the past year and this was the worst stay. Friday and Saturday night was overrun by people wanting to have room parties, so much so that they had an off-duty police officer there to help quiet things down at quiet hours. Until those quiet hours started, it was chaotic. I inquired about this at the front desk and they said this is now the new normal for their property. The smell of marijuana permeated the entire facility and unbeknownst to them that if you stayed on the third floor, which we did, the air conditioning units for the facility emanated a high pitch grinding noise throughout the night that would literally keep you up. I usually book in Embassy Suites for travel, but I will probably not frequent this one anymore. Sad.

8

Michelle

8. okt. 2025

·

Overnattede 1 nat

Sofa bed not real comfy but was expected. Room had a musty smell

Sofa bed not real comfy but was expected. Room had a musty smell

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Tilbagemeldinger om servicen er blandede – mange nævner venligt og hjælpsomt personale og bartendere, men andre fremhæver langsom eller utilgængelig reception, problemer med overbooking eller fakturering og rengøringspersonale, der ikke færdiggør deres arbejde.

Relaterede gæsteanmeldelser

10

Jon

22. nov. 2025

·

Overnattede 2 nætter

The staff was exceptional and the complimentary omelettes - beyond yummy!

The staff was exceptional and the complimentary omelettes - beyond yummy!

10

Tasneem

4. aug. 2025

·

Overnattede 5 nætter

Excellent Service, very courteous, very professional and very personalized

Excellent Service, very courteous, very professional and very personalized

2

Stephanie

5. dec. 2024

·

Overnattede 1 nat

This was probably the top 5 WORST hotel experiences I have ever had. We were looking forward to staying here because of the Embassy Suites reputation. However, upon checking it, I realized that this hotel does not deserve the name. When I checked in, there was a very disorganized line up of guests in the lobby (people hovering around waiting to speak to someone) and there was only one person working the desk. The man was not friendly at all (probably overwhelmed with the lobby chaos) and I was rushed through check in, given a room key, and asked to sign for the charges. I wasn't even told what room number we were staying in - so I looked at the room key card to figure that out myself. When booking through hotels.com I was given a receipt which included room cost & taxes and the parking charge is $12.50 (totaling around $165). Following the stay, my credit card was charged around $180. Wee did not make any other room charges while we were there. When inquiring about the OVERCHARGE, I was told...that is how it is. Embassy suites refused to do a partial refund and I was never given a receipt to even explain the surprise charges. The stay was also VERY BAD. It was very loud in the hallway until around 12:30pm & my daughter couldn't sleep. The breakfast was good but they were out of pork sausage and only had turkey sausage. The room was clean and spacious. I would never stay at this hotel ever again, and I would not recommend it to anyone.

This was probably the top 5 WORST hotel experiences I have ever had. We were looking forward to staying here because of the Embassy Suites reputation. However, upon checking it, I realized that this hotel does not deserve the name. When I checked in, there was a very disorganized line up of guests in the lobby (people hovering around waiting to speak to someone) and there was only one person working the desk. The man was not friendly at all (probably overwhelmed with the lobby chaos) and I was rushed through check in, given a room key, and asked to sign for the charges. I wasn't even told what room number we were staying in - so I looked at the room key card to figure that out myself. When booking through hotels.com I was given a receipt which included room cost & taxes and the parking charge is $12.50 (totaling around $165). Following the stay, my credit card was charged around $180. Wee did not make any other room charges while we were there. When inquiring about the OVERCHARGE, I was told...that is how it is. Embassy suites refused to do a partial refund and I was never given a receipt to even explain the surprise charges. The stay was also VERY BAD. It was very loud in the hallway until around 12:30pm & my daughter couldn't sleep. The breakfast was good but they were out of pork sausage and only had turkey sausage. The room was clean and spacious. I would never stay at this hotel ever again, and I would not recommend it to anyone.

2

Daniel

23. jul. 2025

·

Overnattede 1 nat

I hated that night auditor treats Expedia (3rd party online booking) customers as lower class customers. The hotel was overbooked, the local hotel roster was showing -2 rooms. So I’m arriving at 11:42pm at night, and she tell me to go deal with Expedia. I’m a Hilton rewards member and I showed her that Hilton app was still showing rooms available so it wasn’t just an Expedia issue. It was a tough night because I was stuck without a room.

I hated that night auditor treats Expedia (3rd party online booking) customers as lower class customers. The hotel was overbooked, the local hotel roster was showing -2 rooms. So I’m arriving at 11:42pm at night, and she tell me to go deal with Expedia. I’m a Hilton rewards member and I showed her that Hilton app was still showing rooms available so it wasn’t just an Expedia issue. It was a tough night because I was stuck without a room.

10

Justine

2. mar. 2025

·

Overnattede 1 nat

Mohammed at the front desk was so helpful and professional. I would go back just because of his service. The breakfast was nice and the property was beautiful.

Mohammed at the front desk was so helpful and professional. I would go back just because of his service. The breakfast was nice and the property was beautiful.

2

Tina

21. jun. 2025

·

Overnattede 2 nætter

I recently stayed at the Embassy Suites in Lombard, Illinois for two nights in May, and my experience was far from satisfactory. The level of professionalism exhibited by the front desk staff was surprisingly low, particularly for a hotel of this reputation. Upon checking in, I was greeted by a group of young staff members who seemed more interested in their phones than in providing quality service. The unwelcoming and indifferent tone was disappointing. Later that day, I learned that my autistic son would be staying with me instead of with his cousin. When I called the front desk to inform them, I was met with a dismissive attitude, being told I needed to come down to complete additional information. I found their response to be rude and unhelpful, particularly given my situation. Throughout my stay, I communicated my grievances to the manager on duty via text, including issues such as scalding hot water with no balance, a broken table and toilet tissue holder, and a room that felt outdated and had an unpleasant smell. Unfortunately, due to hosting a birthday party, I was unable to address these problems in person and did not want to risk upsetting my son further by changing rooms. While the manager offered me 15,000 Hilton Honors points for the inconvenience, I believe this does not adequately reflect the distress I experienced during my stay. This review serves as a clear account of my grievances, and I expect a more significant resolution than what was offered. Thanks.

I recently stayed at the Embassy Suites in Lombard, Illinois for two nights in May, and my experience was far from satisfactory. The level of professionalism exhibited by the front desk staff was surprisingly low, particularly for a hotel of this reputation. Upon checking in, I was greeted by a group of young staff members who seemed more interested in their phones than in providing quality service. The unwelcoming and indifferent tone was disappointing. Later that day, I learned that my autistic son would be staying with me instead of with his cousin. When I called the front desk to inform them, I was met with a dismissive attitude, being told I needed to come down to complete additional information. I found their response to be rude and unhelpful, particularly given my situation. Throughout my stay, I communicated my grievances to the manager on duty via text, including issues such as scalding hot water with no balance, a broken table and toilet tissue holder, and a room that felt outdated and had an unpleasant smell. Unfortunately, due to hosting a birthday party, I was unable to address these problems in person and did not want to risk upsetting my son further by changing rooms. While the manager offered me 15,000 Hilton Honors points for the inconvenience, I believe this does not adequately reflect the distress I experienced during my stay. This review serves as a clear account of my grievances, and I expect a more significant resolution than what was offered. Thanks.

2

Beth

28. mar. 2025

·

Overnattede 1 nat

The front desk manager was completely rude and not helpful. We had to move 3x 24 hours. My family was appalled by the way she was talking to me. I am trying to meet with the GM as well to discuss this

The front desk manager was completely rude and not helpful. We had to move 3x 24 hours. My family was appalled by the way she was talking to me. I am trying to meet with the GM as well to discuss this

10

Shak

25. aug. 2025

·

Overnattede 2 nætter

Excellent play to stay, located in a very safe beautiful area.

Excellent play to stay, located in a very safe beautiful area.

10

Sariah

28. maj 2025

·

Overnattede 2 nætter

Love staying at Embassy Suites. The breakfast is always a favorite of mine, made to order omelettes, eggs, protein, oatmeal, cut up fruit. The openness of the atrium is also something I really enjoy with Embassy Suites and this location’s atrium is so lovely. The bartenders are as nice as can be and work quickly during happy hour when everyone is cashing in their 2 complementary drinks. The rooms are nice and clean, my room had three different sinks, one in the bathroom, one in the bedroom, and one in the living room. The gym is small but has a peloton, which was nice to use. I always enjoy staying at this location and plan to be back soon.

Love staying at Embassy Suites. The breakfast is always a favorite of mine, made to order omelettes, eggs, protein, oatmeal, cut up fruit. The openness of the atrium is also something I really enjoy with Embassy Suites and this location’s atrium is so lovely. The bartenders are as nice as can be and work quickly during happy hour when everyone is cashing in their 2 complementary drinks. The rooms are nice and clean, my room had three different sinks, one in the bathroom, one in the bedroom, and one in the living room. The gym is small but has a peloton, which was nice to use. I always enjoy staying at this location and plan to be back soon.

4

Heather

4. okt. 2025

·

Overnattede 1 nat

Room was fine. I just had a problem with front desk staff and how they made me wait as I was standing in front of them while they acted like they did not want to service me. It took a long time for the person at the desk to say how may I help you

Room was fine. I just had a problem with front desk staff and how they made me wait as I was standing in front of them while they acted like they did not want to service me. It took a long time for the person at the desk to say how may I help you

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Lokation

Praktisk beliggenhed i udkanten nær shopping, restauranter, et indkøbscenter og motorveje; fungerer som et godt udgangspunkt for ture til Chicago. Nogle syntes dog ikke, at det lå tæt på attraktionerne i centrum.

Relaterede gæsteanmeldelser

8

Greg

22. feb. 2025

·

Overnattede 3 nætter

We had a great stay with easy access to downtown Chicago

We had a great stay with easy access to downtown Chicago

8

Antionette

5. aug. 2025

·

Overnattede 2 nætter

Close to shopping and highway. Hotel itself was nice and clean. If you're planning on going out make a early return. Parking spots full up fast

Close to shopping and highway. Hotel itself was nice and clean. If you're planning on going out make a early return. Parking spots full up fast

10

James

3. okt. 2024

·

Overnattede 1 nat

Clean, safe, and friendly. Great dining, shopping, and entertainment close by. Better than being downtown.

Clean, safe, and friendly. Great dining, shopping, and entertainment close by. Better than being downtown.

10

JENNIFER

27. aug. 2025

·

Overnattede 1 nat

Great price, excellent location and wonderful staff!

Great price, excellent location and wonderful staff!

10

PHUONG

17. nov. 2024

·

Overnattede 4 nætter

The property was nice and clean. The staff was nice. The hotel is close to the shopping mall and lots of restaurants.

The property was nice and clean. The staff was nice. The hotel is close to the shopping mall and lots of restaurants.

8

Craig

12. aug. 2024

·

Overnattede 3 nætter

Long weekend vacation with wife and two older teen daughters. Hotel and room on 9th floor was VERY quiet and comfortable despite a large number of families and young children in hotel that weekend. Breakfast was above average. Distance from downtown Chicago and morning evening traffic was an issue. If you are staying in this hotel hoping for quick access to and from Downtown Chicago, I would not recommend.

Long weekend vacation with wife and two older teen daughters. Hotel and room on 9th floor was VERY quiet and comfortable despite a large number of families and young children in hotel that weekend. Breakfast was above average. Distance from downtown Chicago and morning evening traffic was an issue. If you are staying in this hotel hoping for quick access to and from Downtown Chicago, I would not recommend.

10

Cierria Quantayye

28. aug. 2025

·

Overnattede 3 nætter

The lication was GREAT! A lot to do within 1-3 miles. Very nice neighborhood and safe.

The lication was GREAT! A lot to do within 1-3 miles. Very nice neighborhood and safe.

8

Roland

18. nov. 2024

·

Overnattede 2 nætter

Close to Portillos

Close to Portillos

6

Wameedh

20. aug. 2025

·

Overnattede 3 nætter

Not close to anything really. Old, excessive wear and tear all over. Smells bad

Not close to anything really. Old, excessive wear and tear all over. Smells bad

10

Debra

22. jun. 2025

·

Overnattede 3 nætter

Great location

Great location

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Spisning

Morgenmaden er et højdepunkt med omeletter tilberedt efter ønske og et stort udvalg, plus en gratis aftenreception. Lejlighedsvise klager nævner tidlig lukketid eller ændringer i kvaliteten i weekenden samt ujævn venlighed fra personalet.

Relaterede gæsteanmeldelser

10

Sariah

8. apr. 2025

·

Overnattede 2 nætter

It was an easy to check in process, the room was clean and comfortable. I appreciate the atrium area and the many tables they had that you could sit at. The breakfast was fabulous, great selection, made to order omelets, pancakes or French toast, bacon or sausage, eggs, yogurt, oatmeal, fruit, muffins, and more. The bartenders were great. I didn’t make use of the pool or hot tub during my stay. I would definitely go back.

It was an easy to check in process, the room was clean and comfortable. I appreciate the atrium area and the many tables they had that you could sit at. The breakfast was fabulous, great selection, made to order omelets, pancakes or French toast, bacon or sausage, eggs, yogurt, oatmeal, fruit, muffins, and more. The bartenders were great. I didn’t make use of the pool or hot tub during my stay. I would definitely go back.

10

Ellen

1. sep. 2024

·

Overnattede 3 nætter

The staff was wonderful. Breakfast had lots of options and the custom omelette station is a great touch. The daily Happy Hour is generous and it feels like an old school place that really cares about their customers. Pool needs some love. Room needed to be detail clean but it was spacious and quiet.

The staff was wonderful. Breakfast had lots of options and the custom omelette station is a great touch. The daily Happy Hour is generous and it feels like an old school place that really cares about their customers. Pool needs some love. Room needed to be detail clean but it was spacious and quiet.

6

Vanisse

1. jul. 2024

·

Overnattede 3 nætter

Breakfast was just okay. Very few options. Donna would say “you hear again” if kids would go back to grab a fruit or something. I have stayed in many hotels and this one was the worse breakfast experience ever! Paying for parking is absurd! We are already paying for hotel. I would not stay there again.

Breakfast was just okay. Very few options. Donna would say “you hear again” if kids would go back to grab a fruit or something. I have stayed in many hotels and this one was the worse breakfast experience ever! Paying for parking is absurd! We are already paying for hotel. I would not stay there again.

10

Melissa

26. nov. 2024

·

Overnattede 2 nætter

We enjoyed our stay, our only let down was not realizing that the breakfast does not stay open past 9am

We enjoyed our stay, our only let down was not realizing that the breakfast does not stay open past 9am

10

Jon

22. nov. 2025

·

Overnattede 2 nætter

The staff was exceptional and the complimentary omelettes - beyond yummy!

The staff was exceptional and the complimentary omelettes - beyond yummy!

10

Marisa

31. jul. 2025

·

Overnattede 2 nætter

The breakfast was great. You were able to choose from a cook to order chef or a hot bar.

The breakfast was great. You were able to choose from a cook to order chef or a hot bar.

10

Andrew

5. aug. 2025

·

Overnattede 1 nat

Great Breakfast

Great Breakfast

8

Gwendolyn

17. aug. 2025

·

Overnattede 3 nætter

Loved the breakfast and happy hour vouchers

Loved the breakfast and happy hour vouchers

10

Joy Lynn

20. nov. 2025

·

Overnattede 2 nætter

Staff was very friendly, and I appreciated that my room was cleaned and restocked with fresh towels. I really enjoyed the custom omelet bar and the fitness center. It was disappointing that the treadmills didn't work on one day and the staff had to wait for maintenance to come in for the day before being able to fix. Since they all went out at the same time it seems like a fuse had blown and they could have flipped a switch or pushed a button to fix. I found another option for cardio, but did see several people walk out.

Staff was very friendly, and I appreciated that my room was cleaned and restocked with fresh towels. I really enjoyed the custom omelet bar and the fitness center. It was disappointing that the treadmills didn't work on one day and the staff had to wait for maintenance to come in for the day before being able to fix. Since they all went out at the same time it seems like a fuse had blown and they could have flipped a switch or pushed a button to fix. I found another option for cardio, but did see several people walk out.

10

Trisha

1. dec. 2024

·

Overnattede 2 nætter

We love staying at this hotel! The suites are a good size and it is in a great area - near food and shopping. The breakfast is fantastic - made-to-order omelets and lots of other options. We also love the evening reception with the complimentary drinks and snacks.

We love staying at this hotel! The suites are a good size and it is in a great area - near food and shopping. The breakfast is fantastic - made-to-order omelets and lots of other options. We also love the evening reception with the complimentary drinks and snacks.

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6

Matthew

for 4 uger siden

·

Overnattede 1 nat

I have stayed at Embassy Suites for years, but I have noticed several things that have changed my opinion such as having to pay for parking, unreliable wifi, a limit of happy hour beverages, the quality of the happy hour snacks, the quality of the breakfast food, $50.00 fees or more for extended check outs. From a corporate perspective this is quality control, but for the customer, these expenses add up when it used to be included. I will be taking my business elsewhere.

I have stayed at Embassy Suites for years, but I have noticed several things that have changed my opinion such as having to pay for parking, unreliable wifi, a limit of happy hour beverages, the quality of the happy hour snacks, the quality of the breakfast food, $50.00 fees or more for extended check outs. From a corporate perspective this is quality control, but for the customer, these expenses add up when it used to be included. I will be taking my business elsewhere.

8

Melodee

for 4 uger siden

·

Overnattede 3 nætter

The front desk wasn’t real welcoming or helpful. But the staff in the rest of the hotel was extremely kind. So the check in was a lil rough but the snack time people were fabulous. Also we had to go to the ballroom bc of tornado warnings and the whole staff helping was wonderful and brought water for all of us. So we had a mixed experience.

The front desk wasn’t real welcoming or helpful. But the staff in the rest of the hotel was extremely kind. So the check in was a lil rough but the snack time people were fabulous. Also we had to go to the ballroom bc of tornado warnings and the whole staff helping was wonderful and brought water for all of us. So we had a mixed experience.

10

padmaja

7. aug. 2026

·

Overnattede 2 nætter

Hurry

Hurry

2

Brittany

4. aug. 2026

·

Overnattede 6 nætter

This experience with Embassy Suites was bad from the start. When we got to check in they had given our room away so we had to find another room for the night. Then I was told they had the room so we went back the next day only to find they had a king suite instead of a double queen suite like I had reserved. Then the AC did NOT work for the entirety of our stay.

This experience with Embassy Suites was bad from the start. When we got to check in they had given our room away so we had to find another room for the night. Then I was told they had the room so we went back the next day only to find they had a king suite instead of a double queen suite like I had reserved. Then the AC did NOT work for the entirety of our stay.

2

Sarah

3. aug. 2026

·

Overnattede 2 nætter

This was the worst stay. Room was dirty and didnt look like it was cleaned. Stains in the spare blanket, stains on floor and the bathroom just looked gross with mildew and dirty looking. The main tv didnt work and no matter how many times we called and told staff at front desk (7) times, no one ever came. To pay for a hotel room and to have normal amenities not be done or work and to have the lack of customer service is outrages. The room rate wasnt cheap and i will make sure i tell people not to stay at your property. I got no help from the front desk when i complained. Basically ignored. I will also leave a bad rating and review everywhere. Something should of been done to help, ignoring me (paying patron) is 100% appauling and unacceptable.

This was the worst stay. Room was dirty and didnt look like it was cleaned. Stains in the spare blanket, stains on floor and the bathroom just looked gross with mildew and dirty looking. The main tv didnt work and no matter how many times we called and told staff at front desk (7) times, no one ever came. To pay for a hotel room and to have normal amenities not be done or work and to have the lack of customer service is outrages. The room rate wasnt cheap and i will make sure i tell people not to stay at your property. I got no help from the front desk when i complained. Basically ignored. I will also leave a bad rating and review everywhere. Something should of been done to help, ignoring me (paying patron) is 100% appauling and unacceptable.

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

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Indtjekning

Udtjekning

Fra 16:00 til 02:00

Før 11:00

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Priser for kommende datoer

september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9 $174	10 $175	11 $169	12 $237
13 $135	14	15	16 $415	17 $415	18 $423	19 $406
20 $134	21 $169	22 $228	23 $520	24 $364	25 $389	26 $313
27 $177	28 $152	29 $161	30 $161

oktober 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Indtjekning skal udføres af en person, på mindst 21 år.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
Dette overnatningssted accepterer kreditkort og debetkort. Kontanter accepteres ikke
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet

Poolen er tilgængelig fra kl. 06.00 til kl. 22.00.
Op til 2 børn i alderen 17 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Dette overnatningssted tillader kun kæledyr på specifikke værelser (der skal betales tillægsgebyr, som kan findes i afsnittet om gebyrer). Gæster kan anmode om et af disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen.
Det anbefales at have en bil for at komme til og fra dette overnatningssted.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).

Gebyr for selvstændig parkering (utildækket): 12.50 USD pr. dag (intet gebyr for indkørsel/udkørsel)
Tillægsgebyr for kæledyr: USD 75 pr. enhed, pr. ophold (maks. USD 125.00 pr. ophold)
Der opkræves ikke gebyrer for servicedyr

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.