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Embassy Suites by Hilton Chicago Lombard Oak Brook

US$ 162

/noite

Média para setembro

Embassy Suites by Hilton Chicago Lombard Oak Brook - Image 1

Embassy Suites by Hilton Chicago Lombard Oak Brook - Quarto

Embassy Suites by Hilton Chicago Lombard Oak Brook - Quarto

Embassy Suites by Hilton Chicago Lombard Oak Brook - Receção

Embassy Suites by Hilton Chicago Lombard Oak Brook - Piscina

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US$ 162

/noite

Média para setembro

Preços médios mensais

Em Embassy Suites by Hilton Chicago Lombard Oak Brook, o preço por noite é, em média, US$ 128 no mês mais barato (dezembro) e US$ 204 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio por noite em Embassy Suites by Hilton Chicago Lombard Oak Brook por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 134
fevereiro	US$ 137
março	US$ 132
abril	US$ 165
maio	US$ 172
junho	US$ 195
julho	US$ 204
agosto	US$ 160
setembro	US$ 162
outubro	US$ 154
novembro	US$ 139
dezembro	US$ 128

Mais caro: julho (aprox. US$ 204)

Mais barato: dezembro (aprox. US$ 128)

Sobre este alojamento

As propostas de lazer e entretenimento à sua disposição incluem uma piscina interior e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, uma loja de presentes/quiosque de jornais e um televisor no espaço comum.

Comodidades

As propostas de lazer e entretenimento à sua disposição incluem uma piscina interior e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, uma loja de presentes/quiosque de jornais e um televisor no espaço comum.

Comodidades para negócios

As principais comodidades incluem um business center aberto 24 horas, registo de saída rápido e um serviço de limpeza a seco. Entre os espaços para eventos deste hotel contam-se uma zona para conferências e salas de reuniões. Há estacionamento no local.

Restaurante

Aproveite ainda para conviver na receção grátis, organizada diariamente. Termine o dia com uma bebida refrescante no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço completo grátis, servido durante a semana entre as 6:00 e as 9:00 e aos fins de semana entre as 7:00 e as 10:30.

Quartos

Sinta-se em casa num dos 262 quartos com ar condicionado, um frigorífico e um televisor de ecrã plano. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de secretárias.

Localização

Com uma estadia Embassy Suites by Hilton Chicago Lombard Oak Brook em Lombard, ficará no centro financeiro, a 5 minutos de carro de Oakbrook Center Mall e de Yorktown Shopping Center. Este hotel está a 23,7 km (14,7 mi) de Donald E. Stephens Convention Center e a 3,3 km (2,1 mi) de Advocate Good Samaritan Hospital.

O que há nas proximidades

Yorktown Shopping Center(0.2 milhas)
Advocate Good Samaritan Hospital(2.1 milhas)
Oakbrook Center Mall(2.5 milhas)
Rush Health(2.6 milhas)
Mayslake Peabody Mansion(3.1 milhas)
Drury Lane Theater(3.1 milhas)
Ty Warner Park(3.7 milhas)
Arboreto de Morton(3.8 milhas)
Elmhurst Hospital - Main Campus(4.2 milhas)
Oak Brook Golf Course(4.3 milhas)
Lizzadro Museum of Lapidary Art(4.3 milhas)
College of Dupage(4.3 milhas)
Parque de Lilacia(4.4 milhas)
Elmhurst College(5.3 milhas)
Graue Mill and Museum(5.6 milhas)
Chicago O'Hare International Airport (ORD)(19.4 milhas)
Chicago Midway Airport (MDW)(24.7 milhas)
Chicago, IL (DPA-Dupage)(17.6 milhas)
Chicago, Illinois (PWK-Aeroporto Executivo de Chicago)(25.3 milhas)

Serviço de lavandaria
Elevador
Centro de negócios
Funcionários multilingues
Salas de reuniões
Campo de golfe (na proximidade)

Localização

707 E Butterfield Road, Lombard, Illinois, Estados Unidos

Yorktown Shopping Center (0.2 milhas)

Advocate Good Samaritan Hospital (2.1 milhas)

Oakbrook Center Mall (2.5 milhas)

Rush Health (2.6 milhas)

Mayslake Peabody Mansion (3.1 milhas)

Drury Lane Theater (3.1 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

8.2

Muito Bom

Com base em 1.802 avaliações verificadas

Quem se hospeda aqui?

Negócios

18%

Casal

22%

Família

50%

Grupos

6%

Individual

1%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Embassy Suites by Hilton Chicago Lombard Oak Brook, viajantes destacam suítes espaçosas e um forte café da manhã gratuito com bebidas à noite, enquanto preocupações recorrentes incluem uma piscina frequentemente lotada e com manutenção inconsistente, além de móveis desatualizados.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Embassy Suites by Hilton Chicago Lombard Oak Brook, viajantes destacam suítes espaçosas e um forte café da manhã gratuito com bebidas à noite, enquanto preocupações recorrentes incluem uma piscina frequentemente lotada e com manutenção inconsistente, além de móveis desatualizados.

Localização é um ponto forte, com fácil acesso a lojas, restaurantes e rodovias. O feedback sobre o serviço varia de excepcional a pouco prestativo, com menções a respostas lentas na recepção e falhas na limpeza. Ruído de grupos grandes e música do átrio, interrupções periódicas nos elevadores e uma taxa de estacionamento desagradável aparecem em várias avaliações. Espere suítes espaçosas e bons benefícios, mas manutenção variável e áreas comuns movimentadas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina e a hidromassagem são pontos frequentes de reclamação — frequentemente lotadas, às vezes turvas ou fechadas — e ocorrem interrupções nos elevadores. Os hóspedes apreciam o coquetel de cortesia e o bar, mas a taxa de estacionamento e os problemas ocasionais com equipamentos de ginástica geram reclamações.

Avaliações dos hóspedes relacionadas

6

Tim

27 de out. de 2025

·

A estadia foi de 2 noites

breakfast was nice with the made to order omelet station being a highlight. unfortunately, only one elevator was working which made for really long wait times as the elevator was full many times it went by.

breakfast was nice with the made to order omelet station being a highlight. unfortunately, only one elevator was working which made for really long wait times as the elevator was full many times it went by.

8

Jason

21 de abr. de 2025

·

A estadia foi de 1 noite

Hot tub not working main reason we booked here

Hot tub not working main reason we booked here

10

Dominique

23 de abr. de 2025

·

A estadia foi de 1 noite

I stayed at the embassy many times and different locations, this location was nice the room and sofa could have been a little cleaner, I booked to go to the hot tub/pool the hot tub is unfortunately broke and only has cold water

I stayed at the embassy many times and different locations, this location was nice the room and sofa could have been a little cleaner, I booked to go to the hot tub/pool the hot tub is unfortunately broke and only has cold water

10

Pamela

10 de mar. de 2025

·

A estadia foi de 2 noites

Pool area needs attention

Pool area needs attention

8

James

22 de jun. de 2025

·

A estadia foi de 1 noite

THE PROPERTY IS A LITTLE SHOP WORN 1/2 OF THE MACHINES IN THE FITNESS ROOM DID NOT WORK

THE PROPERTY IS A LITTLE SHOP WORN 1/2 OF THE MACHINES IN THE FITNESS ROOM DID NOT WORK

10

Kimbelry

26 de set. de 2025

·

A estadia foi de 1 noite

The hotel meet expectations. The pool being closed for cleaning was unexpected but nothing that drastically altered the experience. The front desk was extremely friendly and accommodating. Great hotel for families and/or for sports trips.

The hotel meet expectations. The pool being closed for cleaning was unexpected but nothing that drastically altered the experience. The front desk was extremely friendly and accommodating. Great hotel for families and/or for sports trips.

6

Raymond

1 de abr. de 2025

·

A estadia foi de 2 noites

The elevators were not working and the pool was closed

The elevators were not working and the pool was closed

8

Samuel

30 de out. de 2025

·

A estadia foi de 3 noites

The room was clean, the staff were friendly. The breakfast was excellent with eggs, bacon or sausage, made to order omelets, muffins, juice, coffee, pancakes or French toast. Our rooms were quiet and we slept well. Unfortunately, while we were there (early August 2025), the pool was extremely overused. It was packed all day long. It was loud and there was not much room to move or swim without running into anyone or getting hit in the head by a nerf ball (true story!) The water was green from the overuse. There was a slight smell of old seafood in the air of the atrium. Thankfully, that smell did not enter into our rooms which were clean and smelled fine. At times there was a strong smell of marijuana in the entry way and the elevators, Thankfully, the smell never reached the breakfast area or our rooms.

The room was clean, the staff were friendly. The breakfast was excellent with eggs, bacon or sausage, made to order omelets, muffins, juice, coffee, pancakes or French toast. Our rooms were quiet and we slept well. Unfortunately, while we were there (early August 2025), the pool was extremely overused. It was packed all day long. It was loud and there was not much room to move or swim without running into anyone or getting hit in the head by a nerf ball (true story!) The water was green from the overuse. There was a slight smell of old seafood in the air of the atrium. Thankfully, that smell did not enter into our rooms which were clean and smelled fine. At times there was a strong smell of marijuana in the entry way and the elevators, Thankfully, the smell never reached the breakfast area or our rooms.

8

steve

28 de jul. de 2025

·

A estadia foi de 3 noites

The Made to order Breakfast was the best I ever had! One disappointment was the daily charge for parking. Not right in this location

The Made to order Breakfast was the best I ever had! One disappointment was the daily charge for parking. Not right in this location

4

Kate

28 de jul. de 2025

·

A estadia foi de 1 noite

The staff was very friendly and accommodating. The room was clean and spacious, but not very easy to rest and relax and we were on the 2nd floor, directly above the lobby. It was so loud in the lobby and near the elevators until almost midnight. The pool was so overcrowded that they had to shut it down for maintenance, water was still murky when we’re finally allowed in. The staff seemed overwhelmed at that point. Maybe the clientele is different during the week but the majority were incredibly loud and obnoxious during our weekend stay. The complimentary happy hour and hot breakfast are lovely, but so many guests were trying to scam the staff and ruin a good thing. Given that there is now security (at least a staff member wearing a security shirt) and there is a behavior policy you need to sign off on, I assume there’s been a lot of sketchy behavior recently like a lot of places in OakBrook. Would be willing to try again during the week as the hotel is beautiful, but not entirely sure I’d book again. If looking for a nice indoor pool, I’d definitely avoid. It was in great need of regular maintenance.

The staff was very friendly and accommodating. The room was clean and spacious, but not very easy to rest and relax and we were on the 2nd floor, directly above the lobby. It was so loud in the lobby and near the elevators until almost midnight. The pool was so overcrowded that they had to shut it down for maintenance, water was still murky when we’re finally allowed in. The staff seemed overwhelmed at that point. Maybe the clientele is different during the week but the majority were incredibly loud and obnoxious during our weekend stay. The complimentary happy hour and hot breakfast are lovely, but so many guests were trying to scam the staff and ruin a good thing. Given that there is now security (at least a staff member wearing a security shirt) and there is a behavior policy you need to sign off on, I assume there’s been a lot of sketchy behavior recently like a lot of places in OakBrook. Would be willing to try again during the week as the hotel is beautiful, but not entirely sure I’d book again. If looking for a nice indoor pool, I’d definitely avoid. It was in great need of regular maintenance.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é inconsistente: vários hóspedes acharam as suítes e as áreas comuns limpas, enquanto outros relataram odores, móveis manchados ou desgastados e tarefas de limpeza não realizadas.

Avaliações dos hóspedes relacionadas

4

Aman

5 de ago. de 2025

·

A estadia foi de 3 noites

Dirty rooms and bathrooms

Dirty rooms and bathrooms

10

Donna

30 de nov. de 2025

·

A estadia foi de 2 noites

Clean rooms

Clean rooms

6

Nataly

12 de ago. de 2025

·

A estadia foi de 2 noites

Incorrect room given at check-in. Correct room did not have clean flooring/carpeting. The sofa bed had a stain on the mattress. Refrigerator was not cold. Property from previous renters were present (indicating inappropriate cleaning). When called for additional towels from the front desk, they were not delivered after i called a second time to the front desk the next morning.

Incorrect room given at check-in. Correct room did not have clean flooring/carpeting. The sofa bed had a stain on the mattress. Refrigerator was not cold. Property from previous renters were present (indicating inappropriate cleaning). When called for additional towels from the front desk, they were not delivered after i called a second time to the front desk the next morning.

4

Ridwaan

13 de ago. de 2025

·

A estadia foi de 1 noite

Visibly dirty room. TV with no regular channels for kids. Stains on curtains, chair, literal garbage around beds. Would not recommend staying here. Many other cleaner and newer options around.

Visibly dirty room. TV with no regular channels for kids. Stains on curtains, chair, literal garbage around beds. Would not recommend staying here. Many other cleaner and newer options around.

4

tania

30 de out. de 2024

·

A estadia foi de 1 noite

Our hotel room smelled awful, like dampness and grime. The bathtub was streaked with soap scum, the carpets were filthy with black stains, it was truly disgusting. We called the front desk, but they had no other rooms and just offered to send someone up with air freshener. The elevators and dining area were also very dirty. There was a party next door with trash piled up outside. The whole hotel was a mess!

Our hotel room smelled awful, like dampness and grime. The bathtub was streaked with soap scum, the carpets were filthy with black stains, it was truly disgusting. We called the front desk, but they had no other rooms and just offered to send someone up with air freshener. The elevators and dining area were also very dirty. There was a party next door with trash piled up outside. The whole hotel was a mess!

4

Georgetta

4 de jun. de 2024

·

A estadia foi de 1 noite

The room wasn’t clean the couch was filthy and upon arrival room smelled horrible

The room wasn’t clean the couch was filthy and upon arrival room smelled horrible

4

Meredith

20 de fev. de 2025

·

A estadia foi de 1 noite

The pictures of the room online looked great and so I decided to book our room. When we got there, the room was not as clean as I had hoped. We had a table and 6 chairs and the chairs were made out of fabric. The chairs were covered in stains: ( the sectional in the room (made out of fabric) was used and discolored on the arms.

The pictures of the room online looked great and so I decided to book our room. When we got there, the room was not as clean as I had hoped. We had a table and 6 chairs and the chairs were made out of fabric. The chairs were covered in stains: ( the sectional in the room (made out of fabric) was used and discolored on the arms.

2

Hailan

13 de jul. de 2025

·

A estadia foi de 1 noite

It is notClean hotel,

It is notClean hotel,

6

Tiffani

16 de jul. de 2025

·

A estadia foi de 1 noite

My room had an awful smell, refrigerator didn’t keep my items cold and the sheets weren’t the cleanest

My room had an awful smell, refrigerator didn’t keep my items cold and the sheets weren’t the cleanest

10

Jonathan

6 de ago. de 2025

·

A estadia foi de 2 noites

Room was nice and clean, I like that you guys provided showering essentials, breakfast was good, I like how I had many options to pick from.

Room was nice and clean, I like that you guys provided showering essentials, breakfast was good, I like how I had many options to pick from.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

As suítes são espaçosas e práticas para famílias, mas a decoração e os móveis parecem desatualizados, os sofás-cama podem ser desconfortáveis e alguns relatam ar condicionado fraco ou ruído do sistema de aquecimento. Ruído do átrio ou de grandes grupos pode chegar aos andares inferiores.

Avaliações dos hóspedes relacionadas

8

Kimia

4 de ago. de 2025

·

A estadia foi de 4 noites

Old furniture and fixures falling apart

Old furniture and fixures falling apart

6

Lytiesa

5 de nov. de 2025

·

A estadia foi de 1 noite

Hotel outdated

Hotel outdated

8

Elliott

29 de set. de 2025

·

A estadia foi de 4 noites

Convenient location, and huge rooms which was great for working. The 'made to order' omelette breakfast was also a good addition to include the standard fare. Slight variety too each morning.

Convenient location, and huge rooms which was great for working. The 'made to order' omelette breakfast was also a good addition to include the standard fare. Slight variety too each morning.

10

Jhalynn

19 de ago. de 2025

·

A estadia foi de 4 noites

I've stayed here a couple of times, the suites are large for a group of 6 to stay in. My group stayed there for the week/weekend of Lollapalooza and it was a wonderful time. We enjoyed every minute. The rooms were clean, it was easy to get more towels or toilet paper when needed, the staff were welcoming. Overall, my group and I had a great time!

I've stayed here a couple of times, the suites are large for a group of 6 to stay in. My group stayed there for the week/weekend of Lollapalooza and it was a wonderful time. We enjoyed every minute. The rooms were clean, it was easy to get more towels or toilet paper when needed, the staff were welcoming. Overall, my group and I had a great time!

6

KATHERINE

29 de jul. de 2025

·

A estadia foi de 4 noites

Main issue we experienced was a low functioning AC. We set the thermostat at 65 degrees but it never reached that temp, more like 73-74. It was stuffy and uncomfortable which made it difficult to sleep. We requested maintenance but they failed to assess the issue correctly.

Main issue we experienced was a low functioning AC. We set the thermostat at 65 degrees but it never reached that temp, more like 73-74. It was stuffy and uncomfortable which made it difficult to sleep. We requested maintenance but they failed to assess the issue correctly.

6

Walkesha

30 de nov. de 2025

·

A estadia foi de 2 noites

Front desk not helpful at all! They make you pay for parking in it’s never any parks Internet second visit there for business never works! My daughter got stuck on the elevator!

Front desk not helpful at all! They make you pay for parking in it’s never any parks Internet second visit there for business never works! My daughter got stuck on the elevator!

6

Melissa

26 de out. de 2025

·

A estadia foi de 2 noites

Everything was good for the most part. The beds are very uncomfortable and the pillows have zero support.

Everything was good for the most part. The beds are very uncomfortable and the pillows have zero support.

8

Joanne

1 de set. de 2025

·

A estadia foi de 2 noites

Played music in the lobby all night; with the open atrium layout sound travelled up. When the front staff was asked as to why music was played all night, I was told it was a “Hilton thing”.

Played music in the lobby all night; with the open atrium layout sound travelled up. When the front staff was asked as to why music was played all night, I was told it was a “Hilton thing”.

6

Matthew

28 de mar. de 2025

·

A estadia foi de 3 noites

I've stayed at this property probably five times throughout the past year and this was the worst stay. Friday and Saturday night was overrun by people wanting to have room parties, so much so that they had an off-duty police officer there to help quiet things down at quiet hours. Until those quiet hours started, it was chaotic. I inquired about this at the front desk and they said this is now the new normal for their property. The smell of marijuana permeated the entire facility and unbeknownst to them that if you stayed on the third floor, which we did, the air conditioning units for the facility emanated a high pitch grinding noise throughout the night that would literally keep you up. I usually book in Embassy Suites for travel, but I will probably not frequent this one anymore. Sad.

I've stayed at this property probably five times throughout the past year and this was the worst stay. Friday and Saturday night was overrun by people wanting to have room parties, so much so that they had an off-duty police officer there to help quiet things down at quiet hours. Until those quiet hours started, it was chaotic. I inquired about this at the front desk and they said this is now the new normal for their property. The smell of marijuana permeated the entire facility and unbeknownst to them that if you stayed on the third floor, which we did, the air conditioning units for the facility emanated a high pitch grinding noise throughout the night that would literally keep you up. I usually book in Embassy Suites for travel, but I will probably not frequent this one anymore. Sad.

8

Michelle

8 de out. de 2025

·

A estadia foi de 1 noite

Sofa bed not real comfy but was expected. Room had a musty smell

Sofa bed not real comfy but was expected. Room had a musty smell

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O feedback sobre o serviço é misto — muitos mencionam funcionários e bartenders amigáveis e prestativos, mas outros citam a recepção lenta ou não responsiva, frustrações com reservas ou cobranças e falta de acompanhamento da equipe de limpeza.

Avaliações dos hóspedes relacionadas

10

Jon

22 de nov. de 2025

·

A estadia foi de 2 noites

The staff was exceptional and the complimentary omelettes - beyond yummy!

The staff was exceptional and the complimentary omelettes - beyond yummy!

10

Tasneem

4 de ago. de 2025

·

A estadia foi de 5 noites

Excellent Service, very courteous, very professional and very personalized

Excellent Service, very courteous, very professional and very personalized

2

Stephanie

5 de dez. de 2024

·

A estadia foi de 1 noite

This was probably the top 5 WORST hotel experiences I have ever had. We were looking forward to staying here because of the Embassy Suites reputation. However, upon checking it, I realized that this hotel does not deserve the name. When I checked in, there was a very disorganized line up of guests in the lobby (people hovering around waiting to speak to someone) and there was only one person working the desk. The man was not friendly at all (probably overwhelmed with the lobby chaos) and I was rushed through check in, given a room key, and asked to sign for the charges. I wasn't even told what room number we were staying in - so I looked at the room key card to figure that out myself. When booking through hotels.com I was given a receipt which included room cost & taxes and the parking charge is $12.50 (totaling around $165). Following the stay, my credit card was charged around $180. Wee did not make any other room charges while we were there. When inquiring about the OVERCHARGE, I was told...that is how it is. Embassy suites refused to do a partial refund and I was never given a receipt to even explain the surprise charges. The stay was also VERY BAD. It was very loud in the hallway until around 12:30pm & my daughter couldn't sleep. The breakfast was good but they were out of pork sausage and only had turkey sausage. The room was clean and spacious. I would never stay at this hotel ever again, and I would not recommend it to anyone.

This was probably the top 5 WORST hotel experiences I have ever had. We were looking forward to staying here because of the Embassy Suites reputation. However, upon checking it, I realized that this hotel does not deserve the name. When I checked in, there was a very disorganized line up of guests in the lobby (people hovering around waiting to speak to someone) and there was only one person working the desk. The man was not friendly at all (probably overwhelmed with the lobby chaos) and I was rushed through check in, given a room key, and asked to sign for the charges. I wasn't even told what room number we were staying in - so I looked at the room key card to figure that out myself. When booking through hotels.com I was given a receipt which included room cost & taxes and the parking charge is $12.50 (totaling around $165). Following the stay, my credit card was charged around $180. Wee did not make any other room charges while we were there. When inquiring about the OVERCHARGE, I was told...that is how it is. Embassy suites refused to do a partial refund and I was never given a receipt to even explain the surprise charges. The stay was also VERY BAD. It was very loud in the hallway until around 12:30pm & my daughter couldn't sleep. The breakfast was good but they were out of pork sausage and only had turkey sausage. The room was clean and spacious. I would never stay at this hotel ever again, and I would not recommend it to anyone.

2

Daniel

23 de jul. de 2025

·

A estadia foi de 1 noite

I hated that night auditor treats Expedia (3rd party online booking) customers as lower class customers. The hotel was overbooked, the local hotel roster was showing -2 rooms. So I’m arriving at 11:42pm at night, and she tell me to go deal with Expedia. I’m a Hilton rewards member and I showed her that Hilton app was still showing rooms available so it wasn’t just an Expedia issue. It was a tough night because I was stuck without a room.

I hated that night auditor treats Expedia (3rd party online booking) customers as lower class customers. The hotel was overbooked, the local hotel roster was showing -2 rooms. So I’m arriving at 11:42pm at night, and she tell me to go deal with Expedia. I’m a Hilton rewards member and I showed her that Hilton app was still showing rooms available so it wasn’t just an Expedia issue. It was a tough night because I was stuck without a room.

10

Justine

2 de mar. de 2025

·

A estadia foi de 1 noite

Mohammed at the front desk was so helpful and professional. I would go back just because of his service. The breakfast was nice and the property was beautiful.

Mohammed at the front desk was so helpful and professional. I would go back just because of his service. The breakfast was nice and the property was beautiful.

2

Tina

21 de jun. de 2025

·

A estadia foi de 2 noites

I recently stayed at the Embassy Suites in Lombard, Illinois for two nights in May, and my experience was far from satisfactory. The level of professionalism exhibited by the front desk staff was surprisingly low, particularly for a hotel of this reputation. Upon checking in, I was greeted by a group of young staff members who seemed more interested in their phones than in providing quality service. The unwelcoming and indifferent tone was disappointing. Later that day, I learned that my autistic son would be staying with me instead of with his cousin. When I called the front desk to inform them, I was met with a dismissive attitude, being told I needed to come down to complete additional information. I found their response to be rude and unhelpful, particularly given my situation. Throughout my stay, I communicated my grievances to the manager on duty via text, including issues such as scalding hot water with no balance, a broken table and toilet tissue holder, and a room that felt outdated and had an unpleasant smell. Unfortunately, due to hosting a birthday party, I was unable to address these problems in person and did not want to risk upsetting my son further by changing rooms. While the manager offered me 15,000 Hilton Honors points for the inconvenience, I believe this does not adequately reflect the distress I experienced during my stay. This review serves as a clear account of my grievances, and I expect a more significant resolution than what was offered. Thanks.

I recently stayed at the Embassy Suites in Lombard, Illinois for two nights in May, and my experience was far from satisfactory. The level of professionalism exhibited by the front desk staff was surprisingly low, particularly for a hotel of this reputation. Upon checking in, I was greeted by a group of young staff members who seemed more interested in their phones than in providing quality service. The unwelcoming and indifferent tone was disappointing. Later that day, I learned that my autistic son would be staying with me instead of with his cousin. When I called the front desk to inform them, I was met with a dismissive attitude, being told I needed to come down to complete additional information. I found their response to be rude and unhelpful, particularly given my situation. Throughout my stay, I communicated my grievances to the manager on duty via text, including issues such as scalding hot water with no balance, a broken table and toilet tissue holder, and a room that felt outdated and had an unpleasant smell. Unfortunately, due to hosting a birthday party, I was unable to address these problems in person and did not want to risk upsetting my son further by changing rooms. While the manager offered me 15,000 Hilton Honors points for the inconvenience, I believe this does not adequately reflect the distress I experienced during my stay. This review serves as a clear account of my grievances, and I expect a more significant resolution than what was offered. Thanks.

2

Beth

28 de mar. de 2025

·

A estadia foi de 1 noite

The front desk manager was completely rude and not helpful. We had to move 3x 24 hours. My family was appalled by the way she was talking to me. I am trying to meet with the GM as well to discuss this

The front desk manager was completely rude and not helpful. We had to move 3x 24 hours. My family was appalled by the way she was talking to me. I am trying to meet with the GM as well to discuss this

10

Shak

25 de ago. de 2025

·

A estadia foi de 2 noites

Excellent play to stay, located in a very safe beautiful area.

Excellent play to stay, located in a very safe beautiful area.

10

Sariah

28 de mai. de 2025

·

A estadia foi de 2 noites

Love staying at Embassy Suites. The breakfast is always a favorite of mine, made to order omelettes, eggs, protein, oatmeal, cut up fruit. The openness of the atrium is also something I really enjoy with Embassy Suites and this location’s atrium is so lovely. The bartenders are as nice as can be and work quickly during happy hour when everyone is cashing in their 2 complementary drinks. The rooms are nice and clean, my room had three different sinks, one in the bathroom, one in the bedroom, and one in the living room. The gym is small but has a peloton, which was nice to use. I always enjoy staying at this location and plan to be back soon.

Love staying at Embassy Suites. The breakfast is always a favorite of mine, made to order omelettes, eggs, protein, oatmeal, cut up fruit. The openness of the atrium is also something I really enjoy with Embassy Suites and this location’s atrium is so lovely. The bartenders are as nice as can be and work quickly during happy hour when everyone is cashing in their 2 complementary drinks. The rooms are nice and clean, my room had three different sinks, one in the bathroom, one in the bedroom, and one in the living room. The gym is small but has a peloton, which was nice to use. I always enjoy staying at this location and plan to be back soon.

4

Heather

4 de out. de 2025

·

A estadia foi de 1 noite

Room was fine. I just had a problem with front desk staff and how they made me wait as I was standing in front of them while they acted like they did not want to service me. It took a long time for the person at the desk to say how may I help you

Room was fine. I just had a problem with front desk staff and how they made me wait as I was standing in front of them while they acted like they did not want to service me. It took a long time for the person at the desk to say how may I help you

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização conveniente nos subúrbios, perto de lojas, restaurantes, um shopping center e rodovias; boa base para viagens a Chicago. Alguns sentiram que não estava perto das atrações do centro da cidade.

Avaliações dos hóspedes relacionadas

8

Greg

22 de fev. de 2025

·

A estadia foi de 3 noites

We had a great stay with easy access to downtown Chicago

We had a great stay with easy access to downtown Chicago

8

Antionette

5 de ago. de 2025

·

A estadia foi de 2 noites

Close to shopping and highway. Hotel itself was nice and clean. If you're planning on going out make a early return. Parking spots full up fast

Close to shopping and highway. Hotel itself was nice and clean. If you're planning on going out make a early return. Parking spots full up fast

10

James

3 de out. de 2024

·

A estadia foi de 1 noite

Clean, safe, and friendly. Great dining, shopping, and entertainment close by. Better than being downtown.

Clean, safe, and friendly. Great dining, shopping, and entertainment close by. Better than being downtown.

10

JENNIFER

27 de ago. de 2025

·

A estadia foi de 1 noite

Great price, excellent location and wonderful staff!

Great price, excellent location and wonderful staff!

10

PHUONG

17 de nov. de 2024

·

A estadia foi de 4 noites

The property was nice and clean. The staff was nice. The hotel is close to the shopping mall and lots of restaurants.

The property was nice and clean. The staff was nice. The hotel is close to the shopping mall and lots of restaurants.

8

Craig

12 de ago. de 2024

·

A estadia foi de 3 noites

Long weekend vacation with wife and two older teen daughters. Hotel and room on 9th floor was VERY quiet and comfortable despite a large number of families and young children in hotel that weekend. Breakfast was above average. Distance from downtown Chicago and morning evening traffic was an issue. If you are staying in this hotel hoping for quick access to and from Downtown Chicago, I would not recommend.

Long weekend vacation with wife and two older teen daughters. Hotel and room on 9th floor was VERY quiet and comfortable despite a large number of families and young children in hotel that weekend. Breakfast was above average. Distance from downtown Chicago and morning evening traffic was an issue. If you are staying in this hotel hoping for quick access to and from Downtown Chicago, I would not recommend.

10

Cierria Quantayye

28 de ago. de 2025

·

A estadia foi de 3 noites

The lication was GREAT! A lot to do within 1-3 miles. Very nice neighborhood and safe.

The lication was GREAT! A lot to do within 1-3 miles. Very nice neighborhood and safe.

8

Roland

18 de nov. de 2024

·

A estadia foi de 2 noites

Close to Portillos

Close to Portillos

6

Wameedh

20 de ago. de 2025

·

A estadia foi de 3 noites

Not close to anything really. Old, excessive wear and tear all over. Smells bad

Not close to anything really. Old, excessive wear and tear all over. Smells bad

10

Debra

22 de jun. de 2025

·

A estadia foi de 3 noites

Great location

Great location

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é um destaque com omeletes feitos na hora e muitas opções, além de um coquetel de cortesia à noite. Reclamações ocasionais notam horários de fechamento antecipados ou mudanças na qualidade nos fins de semana e atenção inconsistente da equipe.

Avaliações dos hóspedes relacionadas

10

Sariah

8 de abr. de 2025

·

A estadia foi de 2 noites

It was an easy to check in process, the room was clean and comfortable. I appreciate the atrium area and the many tables they had that you could sit at. The breakfast was fabulous, great selection, made to order omelets, pancakes or French toast, bacon or sausage, eggs, yogurt, oatmeal, fruit, muffins, and more. The bartenders were great. I didn’t make use of the pool or hot tub during my stay. I would definitely go back.

It was an easy to check in process, the room was clean and comfortable. I appreciate the atrium area and the many tables they had that you could sit at. The breakfast was fabulous, great selection, made to order omelets, pancakes or French toast, bacon or sausage, eggs, yogurt, oatmeal, fruit, muffins, and more. The bartenders were great. I didn’t make use of the pool or hot tub during my stay. I would definitely go back.

10

Ellen

1 de set. de 2024

·

A estadia foi de 3 noites

The staff was wonderful. Breakfast had lots of options and the custom omelette station is a great touch. The daily Happy Hour is generous and it feels like an old school place that really cares about their customers. Pool needs some love. Room needed to be detail clean but it was spacious and quiet.

The staff was wonderful. Breakfast had lots of options and the custom omelette station is a great touch. The daily Happy Hour is generous and it feels like an old school place that really cares about their customers. Pool needs some love. Room needed to be detail clean but it was spacious and quiet.

6

Vanisse

1 de jul. de 2024

·

A estadia foi de 3 noites

Breakfast was just okay. Very few options. Donna would say “you hear again” if kids would go back to grab a fruit or something. I have stayed in many hotels and this one was the worse breakfast experience ever! Paying for parking is absurd! We are already paying for hotel. I would not stay there again.

Breakfast was just okay. Very few options. Donna would say “you hear again” if kids would go back to grab a fruit or something. I have stayed in many hotels and this one was the worse breakfast experience ever! Paying for parking is absurd! We are already paying for hotel. I would not stay there again.

10

Melissa

26 de nov. de 2024

·

A estadia foi de 2 noites

We enjoyed our stay, our only let down was not realizing that the breakfast does not stay open past 9am

We enjoyed our stay, our only let down was not realizing that the breakfast does not stay open past 9am

10

Jon

22 de nov. de 2025

·

A estadia foi de 2 noites

The staff was exceptional and the complimentary omelettes - beyond yummy!

The staff was exceptional and the complimentary omelettes - beyond yummy!

10

Marisa

31 de jul. de 2025

·

A estadia foi de 2 noites

The breakfast was great. You were able to choose from a cook to order chef or a hot bar.

The breakfast was great. You were able to choose from a cook to order chef or a hot bar.

10

Andrew

5 de ago. de 2025

·

A estadia foi de 1 noite

Great Breakfast

Great Breakfast

8

Gwendolyn

17 de ago. de 2025

·

A estadia foi de 3 noites

Loved the breakfast and happy hour vouchers

Loved the breakfast and happy hour vouchers

10

Joy Lynn

20 de nov. de 2025

·

A estadia foi de 2 noites

Staff was very friendly, and I appreciated that my room was cleaned and restocked with fresh towels. I really enjoyed the custom omelet bar and the fitness center. It was disappointing that the treadmills didn't work on one day and the staff had to wait for maintenance to come in for the day before being able to fix. Since they all went out at the same time it seems like a fuse had blown and they could have flipped a switch or pushed a button to fix. I found another option for cardio, but did see several people walk out.

Staff was very friendly, and I appreciated that my room was cleaned and restocked with fresh towels. I really enjoyed the custom omelet bar and the fitness center. It was disappointing that the treadmills didn't work on one day and the staff had to wait for maintenance to come in for the day before being able to fix. Since they all went out at the same time it seems like a fuse had blown and they could have flipped a switch or pushed a button to fix. I found another option for cardio, but did see several people walk out.

10

Trisha

1 de dez. de 2024

·

A estadia foi de 2 noites

We love staying at this hotel! The suites are a good size and it is in a great area - near food and shopping. The breakfast is fantastic - made-to-order omelets and lots of other options. We also love the evening reception with the complimentary drinks and snacks.

We love staying at this hotel! The suites are a good size and it is in a great area - near food and shopping. The breakfast is fantastic - made-to-order omelets and lots of other options. We also love the evening reception with the complimentary drinks and snacks.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Carlos

11 de mai. de 2026

·

A estadia foi de 3 noites

Não gostei da localização!

Não gostei da localização!

10

Gabriel oscar

27 de abr. de 2023

·

A estadia foi de 5 noites

Excelente

Excelente

8

David

semana passada

·

A estadia foi de 1 noite

Excellent location and staff. Very clean room and comfortable bed..

Excellent location and staff. Very clean room and comfortable bed..

10

Danketa

semana passada

·

A estadia foi de 2 noites

Great place to stay! I will be returning.

Great place to stay! I will be returning.

10

Mickey

há 2 semanas

·

A estadia foi de 1 noite

It was amazing here they are very quick at checking you in your suite

It was amazing here they are very quick at checking you in your suite

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 16:00 a 02:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9 $188	10 $175	11 $197	12 $237
13 $135	14	15	16 $414	17 $414	18 $422	19 $405
20 $134	21 $169	22 $228	23 $558	24 $363	25 $388	26 $313
27 $177	28 $152	29 $161	30 $161

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

A piscina está aberta das 6:00 às 22:00.
O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 17 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
Este alojamento aceita animais de estimação apenas em quartos específicos (a estadia está sujeita a custos adicionais, discriminados na secção "Taxas"). Os clientes podem solicitar um destes quartos contactando o alojamento diretamente, utilizando as informações de contacto que constam na sua confirmação de reserva.
Recomenda-se a utilização de automóvel para aceder ao alojamento.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de estacionamento descoberto sem assistência: 12.50 USD por dia (entradas e saídas ilimitadas)
Estadia de animais de estimação: 75 USD por alojamento, por estadia (máximo de 125.00 USD por estadia)
Os animais de serviço estão isentos de taxas

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.