Super 8 by Wyndham St. Charles

The light wasn’t on for a landmark to find the motel. Which made it difficult to find in the dark. There wasn’t a phone in the room to call down to the front desk. I understand almost everyone has cell phones but that’s not the point. The room was very sparse on electrical outlets. I had to plug in my cell phone and cpap machine on the opposite side of the room where my side of the bed was which was very inconvienent. A easy remedy would be to swap sides of the bed but my fiancé also has a cpap machine. We brought our firestick to watch a movie when we got to the room and had to unplug stuff to get it plugged in and then the tv wouldn’t allow the firestick to work. No continental breakfast like the advertising said there would be. We checked out at 9:30am so it wasn’t like we were late getting to the dining area. Very disappointed. We normally stay at Super 8 motels when we travel but this has been the 2nd time since Sept 2022 that we’ve had a bad experience. We may have to change our preference of where we stay.

We arrived, check in was quick but did not check my D.L. Only my name was asked, I was given the room keys, our room was on the 3rd floor and the elevator was out of order. There was not other rooms available on the 1st or 2nd floor. The room was updated with double beds. The bathroom was old, dirty, the toliet wobbled and the tub was old/chipped. The floors were not vacummed - saw a bracelet on the floor. The sheets appeared to be clean, pillows and bed was some what comfortable.

First what I didn't like is that there is no ice machine it was broke down and there was no light in our room and the back door was broke could not use it other than that the people were okay got a whiff of ganja once in awhile haha pretty strong I had no problem with anything else did you have a pet squirrel that you can feed I guess all in all I felt safe I guess and it was close to everything I had to do but if they just would take care of the little maintenance things I could score them higher.

Hotel charge ro get a remote, didnt have icemachine outside was told that homeless people putvthere hands in it. Hated the whole stay.

No one was ever at the front desk. Hard to find anyone for help. No iron for personal use. The phone didn't work to contact front desk. Breakfast was a joke. They had nothing filled. It was just a cheap stay.

We stay in the St. Charles area several times a year and usually book through Hotels.com. This was our worst stay by far. First. There was no ice. They could have gone to the BP Station down the road a bought a few bags of ice. Second, the bed sheets were stained. Third, there was no side chair as shone in the picture when I made the reservation. Fourth, breakfast was the worst of any of the hotels in the area. Juice machine didn't work and your choices were pancakes or toast.

Not a pleasant experience. When we checked in and went to our room, the shower had terrible stains that looked like it had not been cleaned in a while. The ice maker was out or service and they did not have any other means of getting ice. We were there for a wedding that we were attending the next day and when my wife went to take a shower that night, the plunger that activates the shower came right out so the shower was unusable. The front desk offered us another room that we were going to move into the next morning since my son was already asleep. The next morning we went down to the new room. The top sheet on one of the beds was stained so I took the sheet off and brought to one of the employees to get another sheet. When I went to put that sheet on the bed, I noticed that the fitted sheet looks like someone's butt crack had stained the sheet. I went back out to the employee and had them remove that sheet and bring me a new one. The next morning, went to have their breakfast and they were out of both apple and orange juice completely and had no more in stock. This is a holiday weekend and you think that they would have been prepared. So I went back to the room to find out that my key would not work anymore. Went to the front desk and they said that none of the keys were working and they let me into the room with their manual key. I will not be staying at this hotel ever again and will make sure that if my friends or family travel there that will avoid this hotel

Broken toilet one room switched then leaky sink all vending machines either broken or no snacks left, breakfast juice didn’t work cereal and pancakes and toast limited selection late checkout was ignored as if front desk didn’t pass on to housekeeping staff was not very friendly cheapest price I guess you get what you pay for it was tolerable for what was paid beds okay shower pressure very good

The coffee machine sucked very weak coffee. The vending machine didnt work right. The elevator was broke. Cereal and pancake machine. Oh and Orange ajuice didn't even try it. It was clean and the staff was nice. The only reason i picked it the pics online for breakfast, which is false!

Fire alarm detached from wall...working? Tub/shower handle broken. Window foggy, no lounge chair, bed and bedding were fine. Breakfast unappetizing, floor sticky, elevator clunky.

We arrived, check in was quick but did not check my D.L. Only my name was asked, I was given the room keys, our room was on the 3rd floor and the elevator was out of order. There was not other rooms available on the 1st or 2nd floor. The room was updated with double beds. The bathroom was old, dirty, the toliet wobbled and the tub was old/chipped. The floors were not vacummed - saw a bracelet on the floor. The sheets appeared to be clean, pillows and bed was some what comfortable.

If you’re in town for a concert and want a cheap place to sleep, this will do. One positive: it was quiet during sleeping hours. The room and bathroom were dirty, no hot water, “blankets” are paper thin and our room was missing the smoke detector. Outside there’s a bus that appears to be where someone is living. It’s Super 8 and was $88 so we got what we paid for.

We booked a room with a queen bed and got a double bed. There were pills o.n the floor, the curtains hung on 3 hooks, the towel bar was broke, the soap dispenser was torn off the shower wall, and the mirror had been removed from the wall and rehung, but not in the same place, so a different color of paint shown. We left after the first night

This hotel was dirty and ill maintained. My room had a persistent musty smell. The hallways, elevators, and crawl spaces in the stairwells were full of garbage. Look, I’m used to staying in seedy cheap hotels, but this was really something. Not to mention, the other tenants, most of which were living between their cars and an assortment of rooms were far from quiet or respectful. This one gets a big YIKES from me.

Non-smoking room reeked of smoke, bathroom had hair in sink, doghair all over carpet. Will NOT stay here again!

This was the dirtiest hotel I have ever stayed in. The parking lobby reeked of weed. I would definitely not stay here again.

Woke up the 1st night covered in ants. They switched our room to one with huge stains everywhere. Shower handle would come off in hand. Never once asked if we wanted room cleaning, we were there for 5 nights. Just a horrible experience. People always hanging outside at entrances.

Hotel was okay but the lobby smelled HORRIBLE

1st incident was from our friends who were in another room, they had to be moved due to toilet not flushing. 2nd was our room, as soon as I opened the door the smell was overwhelming, the room.was trashed, trash all over, sheets were piled high on both beds with wjat appeared to be blood and fecal matter on one sheet, bathroom was wrecked with trash and towels all over it as well, looked like a tweeker had been living in the room, front desk said it had just not been cleaned, it needed more than a cleaning. 3rd incident, our new room was a little better with only a hole in the bathroom ceiling and a small amount of trash on the floor 4th incident, we left at 530am ,upon opening our door a young couple walking by heard me joking about our experience and they remarked "did your bed have cockroaches all over it also?" Uh, no that was a new one, they apparently had to be moved from one room to another also. Bottom line, stay at your own risk

Stained bed..bodily stains

It was a very comfortable room. But, the tv stations didn't satisfy fully our watching pleasure.

If you’re in town for a concert and want a cheap place to sleep, this will do. One positive: it was quiet during sleeping hours. The room and bathroom were dirty, no hot water, “blankets” are paper thin and our room was missing the smoke detector. Outside there’s a bus that appears to be where someone is living. It’s Super 8 and was $88 so we got what we paid for.

Very clean and updated

Check in was easy..no fuss.. but My first room was supposed to be a king bed but the heater didn't work so I was switched to the one next door...which had double beds sized down from my original room.Where ever I go I use bed bug spray. I was bite once and showed the attendant in the morning and nothing was done. Place is so outdated.

My stay was fine overall. Breakfast choices were limited. The orange juice and apple juice machine ran out after the first day and put out brown water and clear water. The hotel ran out of the bags of mix and still had not got them in on the morning I checked out. Room was fine.

This hotel is in desperate need of upgrades. I stayed on the second floor. I could hear the people on the third floor above me walk all night. It was like they were marching. The floors also had weak spots so at times when the people were walking the frame of the room would squeak like someone was going to fall through. I stayed during the week and weekend and on the weekend there was not staff available. A number to reach someone was posted at the front desk if you needed help. Overall, for the price it was not bad. But upgrades and renovations are a MUST!!!

Clean and quiet. Great king size bed!

It was average. Breakfast was way below average. No pastry, no fruit no oatmeal Quiet

One nightstand, bathroom sink just above my knees. Overall, decent property, just some personal observations.

Fire alarm detached from wall...working? Tub/shower handle broken. Window foggy, no lounge chair, bed and bedding were fine. Breakfast unappetizing, floor sticky, elevator clunky.

The person checking me in was very offensive.

Toliet was not bolted to floor tight , was loose. When checking out no one at the desk , and there was no breakfast as the add said either. I was late for my event cause waiting for a clerk , even called the number they left , but kept getting a busy signal.

No one was ever at the front desk. Hard to find anyone for help. No iron for personal use. The phone didn't work to contact front desk. Breakfast was a joke. They had nothing filled. It was just a cheap stay.

Pre registered so that was easy. Attendent got milk & got tge juice macine working for me. Comfortable bed

This hotel is in desperate need of upgrades. I stayed on the second floor. I could hear the people on the third floor above me walk all night. It was like they were marching. The floors also had weak spots so at times when the people were walking the frame of the room would squeak like someone was going to fall through. I stayed during the week and weekend and on the weekend there was not staff available. A number to reach someone was posted at the front desk if you needed help. Overall, for the price it was not bad. But upgrades and renovations are a MUST!!!

Staff was very friendly

We reported the fire hazards last week. We chose not to go today because of lack of response

Didn't stay...staff was so rude

Woke up the 1st night covered in ants. They switched our room to one with huge stains everywhere. Shower handle would come off in hand. Never once asked if we wanted room cleaning, we were there for 5 nights. Just a horrible experience. People always hanging outside at entrances.

This was the worst hotel I have ever stayed in. I asked for a refund and got cursed out

Clean good location

Good location!

Nice area very clean outside

Room was nice and clean , ease of access to all our destinations. Will stay there again.

So convenient to my family

Convenient and quiet. Very friendly guests and staff.

The light wasn’t on for a landmark to find the motel. Which made it difficult to find in the dark. There wasn’t a phone in the room to call down to the front desk. I understand almost everyone has cell phones but that’s not the point. The room was very sparse on electrical outlets. I had to plug in my cell phone and cpap machine on the opposite side of the room where my side of the bed was which was very inconvienent. A easy remedy would be to swap sides of the bed but my fiancé also has a cpap machine. We brought our firestick to watch a movie when we got to the room and had to unplug stuff to get it plugged in and then the tv wouldn’t allow the firestick to work. No continental breakfast like the advertising said there would be. We checked out at 9:30am so it wasn’t like we were late getting to the dining area. Very disappointed. We normally stay at Super 8 motels when we travel but this has been the 2nd time since Sept 2022 that we’ve had a bad experience. We may have to change our preference of where we stay.

No one was ever at the front desk. Hard to find anyone for help. No iron for personal use. The phone didn't work to contact front desk. Breakfast was a joke. They had nothing filled. It was just a cheap stay.

It would have been nice to know that they only had juice and coffee for breakfast with nothing else.

We stay in the St. Charles area several times a year and usually book through Hotels.com. This was our worst stay by far. First. There was no ice. They could have gone to the BP Station down the road a bought a few bags of ice. Second, the bed sheets were stained. Third, there was no side chair as shone in the picture when I made the reservation. Fourth, breakfast was the worst of any of the hotels in the area. Juice machine didn't work and your choices were pancakes or toast.

Continental breakfast was very poor they had nothing as they didn’t keep it stocked with what they had. Only one day was it stocked had to ask for things always out of stuff within a half hour when they started serving at 6am when they were serving to 9am. Stayed here for 6 days. Only one day did come in to clean room and that was the day before we left. Very disappointed for a hotel that is by Wyndham as Hotel.com does not credit customer with WYNDHAM POINTS even though when I booked it I gave the person my reward number. Was told because I booked it through a third party Hotels . Com Will never use hotels .com again.

My stay was fine overall. Breakfast choices were limited. The orange juice and apple juice machine ran out after the first day and put out brown water and clear water. The hotel ran out of the bags of mix and still had not got them in on the morning I checked out. Room was fine.

Broken toilet one room switched then leaky sink all vending machines either broken or no snacks left, breakfast juice didn’t work cereal and pancakes and toast limited selection late checkout was ignored as if front desk didn’t pass on to housekeeping staff was not very friendly cheapest price I guess you get what you pay for it was tolerable for what was paid beds okay shower pressure very good

Filthy, terrible staff, only toast for breakfast. The worst hotel I have ever stayed at!

The coffee machine sucked very weak coffee. The vending machine didnt work right. The elevator was broke. Cereal and pancake machine. Oh and Orange ajuice didn't even try it. It was clean and the staff was nice. The only reason i picked it the pics online for breakfast, which is false!

Fire alarm detached from wall...working? Tub/shower handle broken. Window foggy, no lounge chair, bed and bedding were fine. Breakfast unappetizing, floor sticky, elevator clunky.