Name: Red Roof Inn PLUS+ Chicago - Willowbrook
Address: 7535 Kingery Highway, Willowbrook, Illinois, USA, Willowbrook, Illinois, US
Price range: 60 $–91 $ per night
Rating: 7.18

Was Gäste sagen

Im Red Roof Inn PLUS+ Chicago - Willowbrook beschreiben Reisende einen Aufenthalt mit begrenztem Budget in der Nähe von Geschäften und Autobahnen. Viele Bewertungen heben jedoch Probleme hervor, die den Komfort und das Preis-Leistungs-Verhältnis beeinträchtigten, von der Zustand der Zimmer bis hin zu den Serviceerfahrungen während und nach dem Aufenthalt.

Zu den häufigsten Beschwerden gehören Käfer, starker Rauch- oder Tiergeruch, fleckige Bettwäsche und eine unregelmäßige Reinigung mit begrenzter Verfügbarkeit von Handtüchern. Gäste berichten auch von kaputten oder lauten Klimaanlagen, langsam ablaufenden Badewannen oder Schimmel, fehlenden Fernbedienungen oder Lampen, unzuverlässigem WLAN und wiederholten Ausfällen des Aufzugs. Standardzimmer verfügen oft nicht über eine Mikrowelle und einen Kühlschrank, es sei denn, sie werden aufgerüstet, und einige sagen, dass die beworbenen „Plus“-Snacks oder Bettwäsche nicht bereitgestellt wurden. Erwarten Sie einen einfachen Zwischenstopp in einer günstigen Gegend, anstatt einen gepflegten Aufenthalt.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Ausstattung ist begrenzt; Standardzimmer verfügen oft nicht über eine Mikrowelle und einen Kühlschrank, es sei denn, sie werden aufgerüstet, und Gäste erwähnen kein Frühstück (nur Kaffee). Mehrere Berichte erwähnen einen kaputten Aufzug und gelegentliche Probleme mit Eis/Verkaufsautomaten und Warmwasser.

Reinigung

Viele Bewertungen nennen Kakerlaken oder andere Insekten, starken Rauch- oder Tiergeruch, fleckige Bettwäsche sowie Schimmel oder Schmutz, obwohl eine Minderheit die Zimmer sauber fand. Die Reinigung scheint unbeständig zu sein.

Zimmer

Die Zimmer sind veraltet mit vielen Berichten über unbequeme oder kaputte Betten, laute Klimaanlage und dünne Wände; die WLAN-Qualität reicht je nach Zimmer von schlecht bis gut. Erwarten Sie eine einfache Ausstattung mit minimalen Extras.

Dienstleistung

Das Feedback ist gemischt: Einige Mitarbeiter sind freundlich und hilfsbereit, aber viele berichten von unfreundlichem oder nicht reagierendem Personal an der Rezeption, langsamen Check-in, Streitigkeiten um Kautionen/Rückerstattungen und Schwierigkeiten bei der Beschaffung von Handtüchern oder Zimmerservice.

Ähnliche Gästebewertungen

10

Tari

14. Jan. 2024

·

Aufenthalt am 2 Nächte

The staff is Professional and personable! Very clean hotel. They are prompt when handling questions and concerns. Laura and Pashon were amazing and a great help. Great place to stay.

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2

Samantha

24. Aug. 2025

·

Aufenthalt am 3 Nächte

The front desk staff was rude, argued about giving me a receipt. The room was only cleaned once in our 4 night stay and that was only because I called and complained. Multiple bugs (roaches/moths/gnats) were found and killed in the room. Basic things like towels and toilet paper were not chanhed ir resupplied without asking the front desk and even then they made it seem like a huge inconvenience. I'm assuming someone that was a manager was the person that came by the room to ask what the issues were only after I filed a formal complaint with the red roof corporate office. He stated they could not move me due to them being solid booked. Even after all of that, the only thing that was done was they refunded my deposit and acted as if I should be grateful I got that money back. The corporate office offered me travel points in a small amount that I refused as I never intend on staying at a red roof again. Pictures dont match rooms, towels were thing, barely covered my childs body, thin and didnt dry anything. Sheets were never changed, carpet was sticky/gummy feeling, people in parking lot grilling every day and smell of weed everywhere even in a non smoking area. Room itself was run down, not upgraded and had hair painted onto the door. They didnt even clean before "remodeling". This is in a nice area, not sure why the hotel is so bad. It is also labeled as a "plus" and it was less than a standard red roof. Skip and stay somewhere else. The location is amazing but not worth it.

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10

brenda

11. Aug. 2024

·

Aufenthalt am 2 Nächte

The ladies at check in were rude and unwelcoming. Other than that our stay was great and the beds were comfortable. The gentleman we had at check out was very friendly and helpful since we checked out a day early

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4

Jessica

3. Feb. 2024

·

Aufenthalt am 2 Nächte

The room was clean enough but the staff is so good incredibly nasty I can\'t believe it. They will glare at you, sigh in your face and talk to you like you\'re a peice of garbage. It\'s like youre bothering them because they have to put their phone down for 30 seconds. The vending machine took my $3 but didn\'t vend a drink. I informed the front desk and she immediately got super defensive! She literally said "we don\'t give you no nothing for that!" Then she said she wasn\'t there so how can she prove I put money in the vending machine. Yea I\'m going to come up with an elaborate lie just to get a free drink. I was walking to my room and passed one of the staff members. I asked if I could have a clean towel from the cart she was pushing. "You\'re going to have to go to your room and bring me your used towels first we don\'t give out no extra towels" keep in mind I was there close to a week. But I guess your not allowed a single extra towels. During my stay the hotel was pretty empty. There couldn\'t have been more that 10 other cars in the parking lot. When I asked for an extra key because I got locked out of my room I was told I need to bring it back to the desk immediately because they dont have any extra keys for anyone. How is a hotel with a 100 rooms and only a handful of guests actually in those rooms going to run out of key cards? Most hotels including the other budget hotels give you more than one key when you check in

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2

ERENEA

6. Aug. 2025

·

Aufenthalt am 5 Nächte

First impressions lasts. Check in day, front desk staff was unfriendly, politely asked if we can check in a bit early but even before my husband finish talking she was very dismissive with it. Came back after check in hours and soon as we open the door a bad musty smell of the room was just awful. Being so tired from our red-eye flights we did not bother requesting to be moved as we don’t want to face the same rudeness. Towels were so thin (overused, good for rags). I even have to go to the front desk office to have them replaced but managed to replace just one because he said the laundry is closed and will open 8:30am the next day. By the way we also have to ask from the front desk Toilet Paper every time, even though they know that we booked the room for 4 occupants only a roll they supplied in the room. When we booked the room it says “upgraded beddings and snacks”, nothing of this. Beddings were beyond standard, bed is not comfortable, every morning my back hurts! No snacks at all for the 6-days stay, no coffee in the room, we have to go to the office every morning for it, no hair dryer, on the 3rd day I need to request for it. Room isn’t cleaned, you have to ask for it. So I did twice. Cockroach in the bathroom (I have picture to prove it) and the musty smell lingered all through our stay, can not ventilate the room as there were no windows. Over all, will never again book any Red Roof +Plus property. Not sure what the plus for, as for us it is a minus!

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10

Jezleen

8. Nov. 2024

·

Aufenthalt am 1 Nacht

Customer service is amazing. It’s pretty affordable, clean and walking distance to target.

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2

Bernard

19. Apr. 2025

·

Aufenthalt am 2 Nächte

No internet, staff doesn't care

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4

Lori

5. Aug. 2024

·

Aufenthalt am 1 Nacht

Room not very clean. Bed not comfortable. I got checked in and headed to my room on 3rd floor. The elevator not working. Went back to front desk to ask for room on first floor. I explained I can’t do the stairs due to health issues and no elevator working. They said they had no other rooms on lower levels. They had an attitude of no concern. Yet they weren’t that busy and late that night and 6 in morning there were plenty empty rooms!! Not first time been disappointed at this location. Never again!!

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10

Luke

18. Okt. 2024

·

Aufenthalt am 1 Nacht

Friendly and helpful staff highly recommended

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2

joeanne

14. Juni 2025

·

Aufenthalt am 7 Nächte

Constant battle to get my full deposit back. Even being a reular they still mess up my refunds at least 10 times now telling you they sent it in full only days later its not there constant back and forth the manager does not posses customer service skills tells you your not welcome back brcause i am always battling to get my deposit one time it took 14 days and sgain the full amount of 72 was not returned they gas lite you telling you they returned it in full when they dont just like my last return again im done with that location until they change managment

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Wird häufig als günstig gelegen zur Autobahn, zu Target, Restaurants und Geschäften gelobt; einige erwähnen Lärm oder Personen, die draußen rauchen. Insgesamt geeignet für kurze, praktische Aufenthalte.

Gastronomie

Es wird kein Frühstück vor Ort angeboten; Kaffee ist erhältlich. Gäste weisen auf zahlreiche Essensmöglichkeiten in der Nähe hin.

Monat	Durchschnittspreis
Januar	49 $
Februar	46 $
März	51 $
April	49 $
Mai	57 $
Juni	64 $
Juli	66 $
August	70 $
September	59 $
Oktober	65 $
November	64 $
Dezember	59 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $63	17 $66	18 $88	19 $91
20 $60	21 $60	22 $60	23 $60	24 $60	25 $88	26 $88
27 $60	28 $60	29 $60	30 $60

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $76	2 $76	3 $76
4 $76	5 $76	6 $76	7 $76	8 $76	9 $76	10 $76
11 $76	12 $76	13 $76	14 $76	15 $76	16 $76	17 $76
18 $76	19 $76	20 $76	21 $76	22 $76	23 $76	24 $76
25 $76	26 $76	27 $76	28 $73	29 $76	30 $76	31 $76

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Standardzimmer, 1 King-Bett (Smoke Free)

Superior-Zimmer, 1 King-Bett, barrierefrei (Roll-In Shower, Smoke Free)

Standardzimmer, 2 Doppelbetten (Smoke Free)

Superior-Zimmer, 1 King-Bett, barrierefrei (Smoke Free)

Deluxe-Zimmer, 2 Doppelbetten (Smoke Free)

Premium-Zimmer, 2 Doppelbetten (Upgraded Bedding & Snack, Smoke Free)

Premium-Zimmer, 1 King-Bett, barrierefrei (Upgraded Bedding & Snack, Smoke Free)

Premium-Zimmer, 1 King-Bett (Upgraded Bedding & Snack, Smoke Free)

Superior-Zimmer, 1 King-Bett (Smoke Free)

Gästebewertungen

Gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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