DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
US$ 116
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 116
/ noite
Média para setembro
Média de preços por mês
Em DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, a diária custa em média US$ 88 no mês mais barato (janeiro) e US$ 138 no mês mais caro (junho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 88 |
| fevereiro | US$ 89 |
| março | US$ 110 |
| abril | US$ 115 |
| maio | US$ 135 |
| junho | US$ 138 |
| julho | US$ 136 |
| agosto | US$ 124 |
| setembro | US$ 116 |
| outubro | US$ 116 |
| novembro | US$ 100 |
| dezembro | US$ 97 |
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set. · US$ 116
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Mais caro: junho (aprox. US$ 138)
Mais barato: janeiro (aprox. US$ 88)
Sobre esta propriedade
Não perca as atividades de recreação, como uma piscina interna e uma academia aberta 24 horas. Este hotel oferece Wi-Fi (sobretaxa), lareira no saguão e área para piquenique.
Comodidades
Não perca as atividades de recreação, como uma piscina interna e uma academia aberta 24 horas. Este hotel oferece Wi-Fi (sobretaxa), lareira no saguão e área para piquenique.
Comodidades
As comodidades presentes incluem um business center 24 horas, check-out expresso e serviço de lavanderia e lavagem a seco. Hotel possui um espaço de 259 metros quadrados, contendo espaço para conferência e 5 salas de reunião, e é o local ideal para quem está planejando eventos em Wood Dale. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie uma deliciosa refeição no The Garden Cafe ou hospede-se no local e aproveite o serviço de quarto (horário limitado) deste hotel. Mate sua sede com sua bebida favorita em um bar/lounge. Um café da manhã (buffet) é servido durante a semana, entre 6h e 10h, e nos fins de semana, entre 7h e 10h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 160 quartos com geladeiras e TVs LCD. A propriedade oferece Wi-Fi (sobretaxa) para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de grife e secadores de cabelo. As comodidades incluem cofres e escrivaninhas, além de telefones com chamadas locais grátis.
Localização
Fora do centro, DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove em Wood Dale fica a 15 minutos de carro de LEGOLAND® Discovery Center e de Woodfield Mall. Este hotel fica a 11,1 km de Allstate Arena e a 13,7 km de Rivers Casino.
Lugares próximos
Rainbow Falls Waterpark(2 milhas)
Pirates Cove Childrens Theme Park(2.8 milhas)
Ascension Alexian Brothers Medical Center(3 milhas)
Edge Ice Arena(5.8 milhas)
Lake Park(6.5 milhas)
Allstate Arena(6.9 milhas)
Lynfred Winery(7 milhas)
AMC Streets Of Woodfield 20(7.1 milhas)
LEGOLAND® Discovery Center(7.2 milhas)
Addison Ice Arena(7.2 milhas)
Endeavor Health Northwest Community Hospital(7.3 milhas)
Northwest Community Hospital(7.3 milhas)
Wolff's Flea Market(7.3 milhas)
Woodfield Mall(7.5 milhas)
Spring Valley(7.7 milhas)
Aeroporto Internacional de O'Hare (ORD)(11.6 milhas)
Aeroporto Executivo de Chicago (PWK)(19.2 milhas)
Aeroporto Dupage (DPA)(22.2 milhas)
Aeroporto Internacional de Midway (MDW)(34.8 milhas)
Serviço de lavanderia
Elevador
Funcionários multilíngues
Salas de reuniões
Jardim
Campo de golfe (na proximidade)
Localização
1200 N Mittel Blvd, Wood Dale, Illinois, Estados Unidos
Rainbow Falls Waterpark (2 milhas)
Pirates Cove Childrens Theme Park (2.8 milhas)
Ascension Alexian Brothers Medical Center (3 milhas)
Edge Ice Arena (5.8 milhas)
Lake Park (6.5 milhas)
Allstate Arena (6.9 milhas)
Avaliações dos hóspedes
7.6
Bom
Com base em 1.023 avaliações verificadas
Quem se hospeda aqui?
Negócios
37%
Casal
23%
Famílias
25%
Grupos
6%
Viajantes individuais
6%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, os hóspedes descrevem uma propriedade envelhecida, em processo de renovação, com experiências irregulares, equilibrando deficiências na manutenção e comodidades com pontos positivos como um ambiente tranquilo em um parque industrial, quartos espaçosos ocasionais e funcionários simpáticos.
Leia maisIsso foi útil?
Opinião dos hóspedes
No DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, os hóspedes descrevem uma propriedade envelhecida, em processo de renovação, com experiências irregulares, equilibrando deficiências na manutenção e comodidades com pontos positivos como um ambiente tranquilo em um parque industrial, quartos espaçosos ocasionais e funcionários simpáticos.
O serviço de limpeza e a higiene recebem reclamações frequentes, com quartos/banheiros sujos e avistamento ocasional de formigas ou baratas, embora alguns hóspedes relatem estadias muito limpas. Os comentários sobre as instalações destacam uma piscina fria ou suja, falhas ocasionais no elevador, o serviço de transporte para o aeroporto descontinuado e horários limitados para o restaurante/bar. No geral, espere uma estadia simples, com foco na funcionalidade.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Vários comentários mencionam renovações em andamento e infraestrutura envelhecida, com problemas recorrentes na piscina (fria/suja ou fechada), falhas no elevador e o serviço de transporte para o aeroporto que não está mais funcionando; o restaurante/bar no local funciona em horários limitados. O estacionamento gratuito e fácil é uma vantagem.
Avaliações dos hóspedes relacionadas
6
Tom
4 de ago. de 2025
·
Hospedou-se por 1 noite
No food option until after 5:00PM? Hotel was a little run down.
No food option until after 5:00PM? Hotel was a little run down.
4
Freddy
8 de nov. de 2024
·
Hospedou-se por 1 noite
We were desapointed that the hotel pool was out of service for no heat. Also the hotel charged me for my stay when I already had paid in advance through. I still can't get help to get refunded for the double charge.
We were desapointed that the hotel pool was out of service for no heat. Also the hotel charged me for my stay when I already had paid in advance through. I still can't get help to get refunded for the double charge.
8
Tiffani
1 de nov. de 2025
·
Hospedou-se por 2 noites
Staff was amazing , hotel/rooms were nice, spacious and clean.. but construction in the courtyard was a nuisance.
Staff was amazing , hotel/rooms were nice, spacious and clean.. but construction in the courtyard was a nuisance.
8
John
18 de nov. de 2025
·
Hospedou-se por 1 noite
Nice place that is currently under renovation. It's a bit on the older side but was clean and comfortable.
Nice place that is currently under renovation. It's a bit on the older side but was clean and comfortable.
6
Karen
9 de mai. de 2024
·
Hospedou-se por 1 noite
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
6
Todd
8 de ago. de 2024
·
Hospedou-se por 3 noites
Hotel pretty long for n the tooth. Was promis d airport shuttle but new mgmt go rid of them. Now bus just sits in front of hotel.tubs did not drain well in both rooms I rented
Hotel pretty long for n the tooth. Was promis d airport shuttle but new mgmt go rid of them. Now bus just sits in front of hotel.tubs did not drain well in both rooms I rented
4
Sara
2 de jun. de 2024
·
Hospedou-se por 3 noites
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
6
Luisa
24 de jun. de 2025
·
Hospedou-se por 1 noite
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
6
Vipin
25 de ago. de 2025
·
Hospedou-se por 1 noite
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
6
Breanna
2 de set. de 2025
·
Hospedou-se por 3 noites
Parking free and easy
Parking free and easy
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza é inconsistente: muitos relatam quartos e banheiros empoeirados ou sujos, itens manchados e problemas com pragas (especialmente formigas), e o serviço de limpeza frequentemente falha ou é omitido. Outros acharam os quartos muito limpos.
Avaliações dos hóspedes relacionadas
2
Brendan
5 de ago. de 2025
·
Hospedou-se por 1 noite
My room was infested with ants. The manager was the worst I have ever experienced. She should be fired.
My room was infested with ants. The manager was the worst I have ever experienced. She should be fired.
2
Lin
21 de jul. de 2025
·
Hospedou-se por 1 noite
DoubleTree Elk Grove is one of the worst hotel stays I’ve had. I’m not usually picky, but the room was clearly not cleaned properly—dust was everywhere, and there was visible hair in the shower even though I hadn’t used it. I tried calling the front desk and got no answer, so I had to go downstairs in person to report the issue, which was very inconvenient. On top of that, the layout of the hotel is odd—if you have luggage, be prepared to walk a long distance from the elevator to your room. What made the experience worse was the $50 late checkout fee. I had asked for a 12:00 PM checkout and left around 12:30 PM, but was still charged. They said “no matter how late you are, even a minute, it’s $50”—which feels excessive and rigid, especially when housekeeping wasn’t even nearby. Really disappointing experience, especially for a well-known hotel brand.
DoubleTree Elk Grove is one of the worst hotel stays I’ve had. I’m not usually picky, but the room was clearly not cleaned properly—dust was everywhere, and there was visible hair in the shower even though I hadn’t used it. I tried calling the front desk and got no answer, so I had to go downstairs in person to report the issue, which was very inconvenient. On top of that, the layout of the hotel is odd—if you have luggage, be prepared to walk a long distance from the elevator to your room. What made the experience worse was the $50 late checkout fee. I had asked for a 12:00 PM checkout and left around 12:30 PM, but was still charged. They said “no matter how late you are, even a minute, it’s $50”—which feels excessive and rigid, especially when housekeeping wasn’t even nearby. Really disappointing experience, especially for a well-known hotel brand.
2
Aaron
20 de jul. de 2025
·
Hospedou-se por 1 noite
Room was super dirty. No towels or toilet paper. Smelled like sewage.
Room was super dirty. No towels or toilet paper. Smelled like sewage.
2
Dana
12 de nov. de 2025
·
Hospedou-se por 4 noites
Dirty bathroom, guest services never delivered requested towels for three days. The elevator broke down during our stay and there was no complimentary breakfast. There also wasn’t a microwave in our room and when we found one in the unfinished lobby, it was not clean. There was water damage in the bathroom, and the tv only had the basic options. Not even a smart tv for entertainment. Beware if you have a low car, the entrance has a big dip which is a negative indicator for someone with a low profile car. Lastly, the lounge chair in the room had a huge stain on the arm rest and the air conditioner/ heating and cooling unit made a lot of noise so sleep was not good
Dirty bathroom, guest services never delivered requested towels for three days. The elevator broke down during our stay and there was no complimentary breakfast. There also wasn’t a microwave in our room and when we found one in the unfinished lobby, it was not clean. There was water damage in the bathroom, and the tv only had the basic options. Not even a smart tv for entertainment. Beware if you have a low car, the entrance has a big dip which is a negative indicator for someone with a low profile car. Lastly, the lounge chair in the room had a huge stain on the arm rest and the air conditioner/ heating and cooling unit made a lot of noise so sleep was not good
2
Latonya
14 de out. de 2025
·
Hospedou-se por 2 noites
My room was nice I got there had a long work week so I wanted to get away from the kids a few day. I got there got comfortable got up to use the restroom turned on the lights in the bathroom and 3 roaches crawling on my throngs on the counter and the mirror. After that I had to sleep with all the lights on because I was too scared to turn them off after that because the roaches who have started running around again. I frequent this best western and it was shocking to me to see this. So I came to rest and still couldn’t rest well a wasted trip and money. I wish I could add a photo but by the time I got my phone to take a picture they ran into cracks.
My room was nice I got there had a long work week so I wanted to get away from the kids a few day. I got there got comfortable got up to use the restroom turned on the lights in the bathroom and 3 roaches crawling on my throngs on the counter and the mirror. After that I had to sleep with all the lights on because I was too scared to turn them off after that because the roaches who have started running around again. I frequent this best western and it was shocking to me to see this. So I came to rest and still couldn’t rest well a wasted trip and money. I wish I could add a photo but by the time I got my phone to take a picture they ran into cracks.
2
Saunak
12 de nov. de 2025
·
Hospedou-se por 1 noite
The room is dirty, there was bug poop under the bathroom sink, the carpet by bathroom was wet before I even entered the room, weird smell in the room. Would not recommend.
The room is dirty, there was bug poop under the bathroom sink, the carpet by bathroom was wet before I even entered the room, weird smell in the room. Would not recommend.
4
Sara
2 de jun. de 2024
·
Hospedou-se por 3 noites
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
6
Luisa
24 de jun. de 2025
·
Hospedou-se por 1 noite
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
6
Pamela
6 de ago. de 2025
·
Hospedou-se por 5 noites
We had to deal with ants for 3 of the 5 days we stayed even after we mentioned it to the front desk twice and the cleaning crew multiple times by the 3rd day they finally came in and sprayed the entire room for ants. We also had asked the cleaning staff to replace the towels and things after the third day. They just changed the trash bags and added a few more towels. It didn’t take the old ones with them as they were still hanging in the bathroom door. We originally got double billed but I got that fixed after I reviewed my credit card acct and notified it. Had three different people tell me where the ice maker was one said third floor another said one was near the pool entrance then another said go ask the front desk. She said they usually keep some in the freezers in the vending room. However she was kind enough to get a bag full out of the kitchen area. If you stay in a suite make sure it has ac in both areas as the it suite had one pull out couch and one king bed. Only the king bedroom had the ac so the front area got quite warm. Until they finally sprayed for the ants we were having to keep out trash inside the microwave because nothing was safe even in the bathroom and the coffee area. They never changed out the two glasses that was left by the sink. At $229 plus taxes per night it should have been a lot better.
We had to deal with ants for 3 of the 5 days we stayed even after we mentioned it to the front desk twice and the cleaning crew multiple times by the 3rd day they finally came in and sprayed the entire room for ants. We also had asked the cleaning staff to replace the towels and things after the third day. They just changed the trash bags and added a few more towels. It didn’t take the old ones with them as they were still hanging in the bathroom door. We originally got double billed but I got that fixed after I reviewed my credit card acct and notified it. Had three different people tell me where the ice maker was one said third floor another said one was near the pool entrance then another said go ask the front desk. She said they usually keep some in the freezers in the vending room. However she was kind enough to get a bag full out of the kitchen area. If you stay in a suite make sure it has ac in both areas as the it suite had one pull out couch and one king bed. Only the king bedroom had the ac so the front area got quite warm. Until they finally sprayed for the ants we were having to keep out trash inside the microwave because nothing was safe even in the bathroom and the coffee area. They never changed out the two glasses that was left by the sink. At $229 plus taxes per night it should have been a lot better.
4
Sonia
21 de mar. de 2025
·
Hospedou-se por 2 noites
The bathtub was dirty. The bathtub would not drain. No house keeping. I had to call several times to get towels
The bathtub was dirty. The bathtub would not drain. No house keeping. I had to call several times to get towels
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são desatualizados, com paredes finas ou espaços nas portas, problemas de manutenção (chuveiros fracos, acessórios soltos, ar condicionado com defeito) e móveis desgastados; a confiabilidade do Wi-Fi varia. Algumas suítes são espaçosas e as camas podem ser confortáveis.
Avaliações dos hóspedes relacionadas
4
Justin
17 de set. de 2025
·
Hospedou-se por 1 noite
Most uncomfortable bed I've slept in at a hotel. Woke up with pain in my hips and back. First room i was put in, the curtain would not draw completely and the patio door had a gap when closed. Bright spot was the original woman who checked me in. The following two trips to the front door the room and then wifi password there was only a gentleman at the desk. He needs a review and some training. Doesn't know how to talk to customers or manage multiple customers. Hopefully better options in the area for a stay.
Most uncomfortable bed I've slept in at a hotel. Woke up with pain in my hips and back. First room i was put in, the curtain would not draw completely and the patio door had a gap when closed. Bright spot was the original woman who checked me in. The following two trips to the front door the room and then wifi password there was only a gentleman at the desk. He needs a review and some training. Doesn't know how to talk to customers or manage multiple customers. Hopefully better options in the area for a stay.
8
Jin
25 de ago. de 2025
·
Hospedou-se por 1 noite
The room door corner has a large spiderweb, the shower faucet is loose, the showerhead has very low water pressure, and the sink faucet is also loose.
The room door corner has a large spiderweb, the shower faucet is loose, the showerhead has very low water pressure, and the sink faucet is also loose.
6
Janet
18 de dez. de 2024
·
Hospedou-se por 4 noites
This hotel could use some updating. While there are bedside outlets, I was surprised there were no USB ports. Also, while having an in-room coffee station is great, in order to actually use it, I had to move it into the bathroom. On top of that, the coffee pods aren't refilled by housekeeping. When I asked reception for coffee pod refills, they had no idea what I was talking about. There are very few dining options nearby. The facility was clean enough and safe enough, but beyond that, it was pretty basic.
This hotel could use some updating. While there are bedside outlets, I was surprised there were no USB ports. Also, while having an in-room coffee station is great, in order to actually use it, I had to move it into the bathroom. On top of that, the coffee pods aren't refilled by housekeeping. When I asked reception for coffee pod refills, they had no idea what I was talking about. There are very few dining options nearby. The facility was clean enough and safe enough, but beyond that, it was pretty basic.
10
Suzanne
18 de set. de 2025
·
Hospedou-se por 2 noites
The room was large with a living room bathroom and bedroom. 2 tvs comfortable bed!
The room was large with a living room bathroom and bedroom. 2 tvs comfortable bed!
6
Emily
9 de set. de 2024
·
Hospedou-se por 1 noite
Check in was easy. Reserved a king room, but was given a room with two queen beds. Room was clean, but sheets on bed were worn and torn. Curtains were also torn. Disappointing for a Hilton.
Check in was easy. Reserved a king room, but was given a room with two queen beds. Room was clean, but sheets on bed were worn and torn. Curtains were also torn. Disappointing for a Hilton.
8
Anthony
28 de jul. de 2025
·
Hospedou-se por 2 noites
Our stay was great aside from the shower head spraying water so hard it was spraying out onto the floor. We were unable to adjust the shower head.
Our stay was great aside from the shower head spraying water so hard it was spraying out onto the floor. We were unable to adjust the shower head.
6
David
10 de ago. de 2025
·
Hospedou-se por 1 noite
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
4
Justin
26 de jul. de 2025
·
Hospedou-se por 1 noite
Walls are very thing and can hear everything!! By bathroom was used ! My door did not fully lock and had huge gap on the bottom of the door where you could hear everything in the room and out of the room
Walls are very thing and can hear everything!! By bathroom was used ! My door did not fully lock and had huge gap on the bottom of the door where you could hear everything in the room and out of the room
6
Jennifer
19 de nov. de 2025
·
Hospedou-se por 1 noite
Great staff, warm cookie upon check in! Room: meh. It looked like the room hadn't been wiped down in months because there was dust covering the alarm clock and the facial mirror in the bathroom. The shower stall didn't drain so I had to limit my shower before it would overflow. The door was badly water damaged for shower overspray and I can't imagine the mold. I could hear the tv from the room behind the bed at 11pm clear as day so I couldn't sleep. I could hear the radio or alarm in the room on the other side of me at 4:30 am until about 5:15. They weren't loud, so it's not like the people were being rude!
Great staff, warm cookie upon check in! Room: meh. It looked like the room hadn't been wiped down in months because there was dust covering the alarm clock and the facial mirror in the bathroom. The shower stall didn't drain so I had to limit my shower before it would overflow. The door was badly water damaged for shower overspray and I can't imagine the mold. I could hear the tv from the room behind the bed at 11pm clear as day so I couldn't sleep. I could hear the radio or alarm in the room on the other side of me at 4:30 am until about 5:15. They weren't loud, so it's not like the people were being rude!
8
Ana
28 de fev. de 2025
·
Hospedou-se por 1 noite
Internet didn't work
Internet didn't work
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Os funcionários são frequentemente descritos como simpáticos, mas a falta de pessoal e a capacidade de resposta da recepção são problemas recorrentes, levando ao check-in lento, comunicação deficiente e solicitações não resolvidas. Relatos isolados citam interações rudes e cobranças ou atribuições de quartos mal administradas.
Avaliações dos hóspedes relacionadas
10
Abdul
16 de ago. de 2025
·
Hospedou-se por 1 noite
Reception person was great.
Reception person was great.
4
Amanda
17 de fev. de 2025
·
Hospedou-se por 1 noite
The check-in process took abnormally long. The young woman working the front desk, seemed like she didn't exactly know what she was doing majority of the time and was just winging it. Also, she had a pretty noticeable snobbish attitude. The price was different compared to when I booked it online, through Expedia. When the issue came up with the payment/price difference, it was unexpected. So, I needed to do 1/2 payment on my CC and 1/2 in cash. However, that was another issue because they don't accept cash NOR do they have an ATM. I also requested to not be placed on the ground floor and to have a balcony, which I was not accommodated for. I was not satisfied with my stay at all. The only positives I can say is that it was quiet for the 1 night I chose to stay, the bed was very comfortable and the room was clean.
The check-in process took abnormally long. The young woman working the front desk, seemed like she didn't exactly know what she was doing majority of the time and was just winging it. Also, she had a pretty noticeable snobbish attitude. The price was different compared to when I booked it online, through Expedia. When the issue came up with the payment/price difference, it was unexpected. So, I needed to do 1/2 payment on my CC and 1/2 in cash. However, that was another issue because they don't accept cash NOR do they have an ATM. I also requested to not be placed on the ground floor and to have a balcony, which I was not accommodated for. I was not satisfied with my stay at all. The only positives I can say is that it was quiet for the 1 night I chose to stay, the bed was very comfortable and the room was clean.
10
Alyssa
17 de nov. de 2025
·
Hospedou-se por 2 noites
Clean room, very friendly staff.
Clean room, very friendly staff.
4
Chanel
21 de abr. de 2025
·
Hospedou-se por 3 noites
I just stayed here and the hotel was ok just a little old but the staff is extremely rude especially Todd. He was banging on my door at 3 in the morning screaming “open up or next is will be the police” once I cracked the door to see what he was talking about he tried to walk in my room as I stood in front the door and said can i help you he said the next know will be the police, I asked what the issue was he said that I need to shut up Im disturbing the other guest. I asked him to be respectful in how he was speaking to me and please dont try to enter the room forcefully and he said you know what your out of here and we and asked the front desk could they tell us to leave and call the police. I then called the front desk and asked what was going on they said there has been complaints and when Todd came to the room no one answered. I told them I did answer thats why imm calling now and the front desk guy said well the police are going to handle it from here. I understand someone letting me know Im too loud however there is a professional way to go about things and him banging on my door and trying to forcefully enter at 3am is the way to go, a phone call would have been the correct method, or sending someone who didnt smell like alcohol and cigarettes.
I just stayed here and the hotel was ok just a little old but the staff is extremely rude especially Todd. He was banging on my door at 3 in the morning screaming “open up or next is will be the police” once I cracked the door to see what he was talking about he tried to walk in my room as I stood in front the door and said can i help you he said the next know will be the police, I asked what the issue was he said that I need to shut up Im disturbing the other guest. I asked him to be respectful in how he was speaking to me and please dont try to enter the room forcefully and he said you know what your out of here and we and asked the front desk could they tell us to leave and call the police. I then called the front desk and asked what was going on they said there has been complaints and when Todd came to the room no one answered. I told them I did answer thats why imm calling now and the front desk guy said well the police are going to handle it from here. I understand someone letting me know Im too loud however there is a professional way to go about things and him banging on my door and trying to forcefully enter at 3am is the way to go, a phone call would have been the correct method, or sending someone who didnt smell like alcohol and cigarettes.
2
Lavoy
13 de abr. de 2025
·
Hospedou-se por 2 noites
My apologies for having to write this review. I have stayed many times a Hilton hotel (Many). But this stay was disappointing. My room had hair all over it. Especially in the bathroom. The carpet was not vacuumed. And the table was just not clean resulting with me having to clean it. I requested my room to be serviced at 1:30PM the lady stated no problem at all. When I returned it was not serviced I will never stay at this Hilton hotel again. Best regards.
My apologies for having to write this review. I have stayed many times a Hilton hotel (Many). But this stay was disappointing. My room had hair all over it. Especially in the bathroom. The carpet was not vacuumed. And the table was just not clean resulting with me having to clean it. I requested my room to be serviced at 1:30PM the lady stated no problem at all. When I returned it was not serviced I will never stay at this Hilton hotel again. Best regards.
6
David
10 de ago. de 2025
·
Hospedou-se por 1 noite
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
4
briseida
6 de ago. de 2025
·
Hospedou-se por 2 noites
They made me wait more than 1 hour for my check-in and the room they gave was already occupied when I opened the door someone was there...poor organization, terrible service
They made me wait more than 1 hour for my check-in and the room they gave was already occupied when I opened the door someone was there...poor organization, terrible service
6
Vipin
25 de ago. de 2025
·
Hospedou-se por 1 noite
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
8
Brett
10 de nov. de 2025
·
Hospedou-se por 2 noites
Staff was courteous
Staff was courteous
2
JULIO
28 de jun. de 2025
·
Hospedou-se por 2 noites
Aweful service front desk Lady was really bad and never answered the phone I kept calling for about 10 minutes multiple calls and no answer, I called at 2:40 pm to ask for a shower curtain and never arrived and bathroom floor was wet. At 5pm we were walking out I asked the front counter gentleman and the engineer was there and he offer to take the shower curtain right away. Today 6-27-25 the safe had an old passcode and I had followed the directions to set up a pin but seemed it had the old code and my belongings were locked, I called same lady in the front desk took me 7 minutes calling and waiting multiple times until she answered and asked for the safe to be open to remove my belongings, after 90 minutes called again to request the safe to be opened and finally after almost 3 Hours in total they came to open the same. Worst experience ever and terrible service especially need to be calling for a long time for the front desk lady to answer the phone and also phone was old And missing a lot of buttons.
Aweful service front desk Lady was really bad and never answered the phone I kept calling for about 10 minutes multiple calls and no answer, I called at 2:40 pm to ask for a shower curtain and never arrived and bathroom floor was wet. At 5pm we were walking out I asked the front counter gentleman and the engineer was there and he offer to take the shower curtain right away. Today 6-27-25 the safe had an old passcode and I had followed the directions to set up a pin but seemed it had the old code and my belongings were locked, I called same lady in the front desk took me 7 minutes calling and waiting multiple times until she answered and asked for the safe to be open to remove my belongings, after 90 minutes called again to request the safe to be opened and finally after almost 3 Hours in total they came to open the same. Worst experience ever and terrible service especially need to be calling for a long time for the front desk lady to answer the phone and also phone was old And missing a lot of buttons.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado em uma área industrial tranquila perto de O'Hare, com fácil acesso à rodovia; pouco é acessível a pé, portanto, um carro ajuda. O tempo de viagem para o aeroporto é de cerca de 20 minutos em tráfego leve, e o estacionamento é fácil.
Avaliações dos hóspedes relacionadas
8
Donna
18 de jul. de 2023
·
Hospedou-se por 2 noites
We liked the location. We could get to restaurants and other businesses very easily. It was close to the highway. The rooms were clean, and the staff were friendly.
We liked the location. We could get to restaurants and other businesses very easily. It was close to the highway. The rooms were clean, and the staff were friendly.
10
Rayna
10 de jul. de 2025
·
Hospedou-se por 1 noite
The property was clean, staff friendly and a chocolate cookie, warm upon arrival. I was there for 1 night spent most of my time downtown ...There wasn't anything near by, not even a waffle house. You definitely need transportation, your own vehicle preferably.
The property was clean, staff friendly and a chocolate cookie, warm upon arrival. I was there for 1 night spent most of my time downtown ...There wasn't anything near by, not even a waffle house. You definitely need transportation, your own vehicle preferably.
10
Susan
20 de mar. de 2023
·
Hospedou-se por 1 noite
Great price located near OHare. Comfortable beds. Quiet room. Free parking.
Great price located near OHare. Comfortable beds. Quiet room. Free parking.
10
Jeffrey
19 de ago. de 2025
·
Hospedou-se por 4 noites
Booked for safety & reasonable travel to the airport. Surrounding area provided convenient options
Booked for safety & reasonable travel to the airport. Surrounding area provided convenient options
8
Christine
2 de mar. de 2025
·
Hospedou-se por 1 noite
Hotel sits in the middle of an industrial park, pretty isolated. The restaurant that is advertised was not open for lunch, which I was not aware of. The people, however, were great, and the room was nice and clean.
Hotel sits in the middle of an industrial park, pretty isolated. The restaurant that is advertised was not open for lunch, which I was not aware of. The people, however, were great, and the room was nice and clean.
10
Jaydeep
23 de jul. de 2025
·
Hospedou-se por 2 noites
Close to industrial area but still very quiet and good selection of restaurants, but car required.
Close to industrial area but still very quiet and good selection of restaurants, but car required.
10
Tabitha
14 de jul. de 2024
·
Hospedou-se por 3 noites
Wet nice and quiet property.
Wet nice and quiet property.
10
John
8 de ago. de 2023
·
Hospedou-se por 1 noite
Hotel has easy access to major roadways and toll roads.
Hotel has easy access to major roadways and toll roads.
6
David
10 de ago. de 2025
·
Hospedou-se por 1 noite
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
8
David
9 de abr. de 2025
·
Hospedou-se por 3 noites
We really enjoyed our stay. It wasn't the greatest location for Chicago but for being close to the airport and the arena which was the main reason for our visit it was perfect.
We really enjoyed our stay. It wasn't the greatest location for Chicago but for being close to the airport and the arena which was the main reason for our visit it was perfect.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã não está incluído e costuma ser considerado caro ou medíocre, com relatos de itens frios e valor limitado. O restaurante/bar no local mantém horários limitados, então alguns hóspedes procuraram comida em outro lugar.
Avaliações dos hóspedes relacionadas
6
Dave
8 de out. de 2024
·
Hospedou-se por 2 noites
Good price, but it was a bit dirty. The restaurant is closed Friday and Saturday which seems odd. There’s no food around so you have to order delivery. Breakfast wasn’t too bad.
Good price, but it was a bit dirty. The restaurant is closed Friday and Saturday which seems odd. There’s no food around so you have to order delivery. Breakfast wasn’t too bad.
2
Khin
14 de abr. de 2025
·
Hospedou-se por 1 noite
Charged 18$ for breakfast. It’s not worth. Not even a standard motel…
Charged 18$ for breakfast. It’s not worth. Not even a standard motel…
10
Nicole
1 de ago. de 2025
·
Hospedou-se por 1 noite
Short driving distance to shopping areas. I though the lounge would be open but it was only open for limited hours so we have to find dining elsewhere.
Short driving distance to shopping areas. I though the lounge would be open but it was only open for limited hours so we have to find dining elsewhere.
6
Dijuana
7 de jul. de 2025
·
Hospedou-se por 2 noites
The stay was overall good. I would stay again. However, we were under the assumption that the breakfast would be included in the stay, but was $18 for standard breakfast at another similar hotel chain. This was disappointing for the cost of room. We did have to have the hotel to clean the fridge in the room upon our arrival. But was done expeditiously.
The stay was overall good. I would stay again. However, we were under the assumption that the breakfast would be included in the stay, but was $18 for standard breakfast at another similar hotel chain. This was disappointing for the cost of room. We did have to have the hotel to clean the fridge in the room upon our arrival. But was done expeditiously.
6
Karen
9 de mai. de 2024
·
Hospedou-se por 1 noite
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
6
Heather
4 de jun. de 2023
·
Hospedou-se por 1 noite
Nice quiet place to stay, but getting charged for what’s called a “continental breakfast” kind of rubbed me the wrong way. I paid 12.50 for what amounted to a bowl of cereal.
Nice quiet place to stay, but getting charged for what’s called a “continental breakfast” kind of rubbed me the wrong way. I paid 12.50 for what amounted to a bowl of cereal.
4
Danielle
30 de mai. de 2025
·
Hospedou-se por 3 noites
We found an old slipper from a previous guest along with lots of dust and dirt under the beds, which tells me it was not cleaned. Housekeeping never made it to our room in the three days we were there, so we had to call down to get clean towels and set our full trash outside our room to be picked up. One day they emptied the trash and didn’t put any new bags in the cans. Only about half the channels worked on the TV (DirectTV). We had a coffee maker in the room but no coffee, and two paper cups with lids that did not fit the cups. Breakfast was $18.95 per person and was not good. I’ve had free hotel breakfast better than this place. Eggs were definitely powdered eggs, sausage was undercooked, oatmeal was horribly mushy. Server never cleared our plates until we left. We will not be back.
We found an old slipper from a previous guest along with lots of dust and dirt under the beds, which tells me it was not cleaned. Housekeeping never made it to our room in the three days we were there, so we had to call down to get clean towels and set our full trash outside our room to be picked up. One day they emptied the trash and didn’t put any new bags in the cans. Only about half the channels worked on the TV (DirectTV). We had a coffee maker in the room but no coffee, and two paper cups with lids that did not fit the cups. Breakfast was $18.95 per person and was not good. I’ve had free hotel breakfast better than this place. Eggs were definitely powdered eggs, sausage was undercooked, oatmeal was horribly mushy. Server never cleared our plates until we left. We will not be back.
4
Sara
2 de jun. de 2024
·
Hospedou-se por 3 noites
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
10
Autumn
2 de ago. de 2025
·
Hospedou-se por 1 noite
Food options were perfect for breakfast in the morning. Nice and fresh and constantly stocked! The beds were fairly comfortable with nice and warm sheets!!
Food options were perfect for breakfast in the morning. Nice and fresh and constantly stocked! The beds were fairly comfortable with nice and warm sheets!!
4
Brian
20 de jun. de 2025
·
Hospedou-se por 2 noites
The cost of Breakfast was ridiculous. $20 for a very mediocre breakfast and is usually included at any other hotel. Old hotel that was poorly remodeled.
The cost of Breakfast was ridiculous. $20 for a very mediocre breakfast and is usually included at any other hotel. Old hotel that was poorly remodeled.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Nelia
10 de out. de 2025
·
Hospedou-se por 1 noite
Quarto super confortável, funcionários atenciosos.
Quarto super confortável, funcionários atenciosos.
10
Gary
há 4 semanas
·
Hospedou-se por 6 noites
Reception staff are b
Reception staff are b
6
Ebele
8 de ago. de 2026
·
Hospedou-se por 3 noites
Not applicable! The building was under construction during my stay limiting my optimal experience!
Not applicable! The building was under construction during my stay limiting my optimal experience!
4
Timothy
7 de ago. de 2026
·
Hospedou-se por 1 noite
The hotel was very old and just worn out. Bed mattress was worn and you could feel the springs. The hotel needed to be renovated. Not what I was expecting from a Hilton hotel.
The hotel was very old and just worn out. Bed mattress was worn and you could feel the springs. The hotel needed to be renovated. Not what I was expecting from a Hilton hotel.
6
Patricia
26 de jul. de 2026
·
Hospedou-se por 2 noites
Staff was great but this property needs major attention. I’ve been in a lot of Doubletrees that are awesome, but this is not one of them. Corporate / management needs to get their act together.
Staff was great but this property needs major attention. I’ve been in a lot of Doubletrees that are awesome, but this is not one of them. Corporate / management needs to get their act together.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 02:00
Antes de 11:00
Depósito de segurança
Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.
Mostrar maisTem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-09: 143.39290941838073USD
- 2026-09-10: 136.124118USD
- 2026-09-11: 135.48821802818298USD
- 2026-09-12: 130.74975620494078USD
- 2026-09-13: 139.7410848004303USD
- 2026-09-14: 283.14793024465945USD
- 2026-09-15: NO DATA
- 2026-09-16: 419.2190203348389USD
- 2026-09-17: 294.16159810198974USD
- 2026-09-18: NO DATA
- 2026-09-19: 149.2544107666626USD
- 2026-09-20: 119.835762USD
- 2026-09-21: 210.1154145350647USD
- 2026-09-22: 246.18468989456176USD
- 2026-09-23: 247.18543857366944USD
- 2026-09-24: 470.3528733429565USD
- 2026-09-25: 417.55227164337157USD
- 2026-09-26: 387.7271169915161USD
- 2026-09-27: 329.2470077894897USD
- 2026-09-28: 117.94496284455872USD
- 2026-09-29: 125.0938511819458USD
- 2026-09-30: 123.09234494728088USD
- 2026-10-01: 165.12386935784912USD
- 2026-10-02: 160.55665199999999USD
- 2026-10-03: 162.1216233205261USD
- 2026-10-04: 158.62918423132325USD
- 2026-10-05: 167.12538446896363USD
- 2026-10-06: 116.08708644062806USD
- 2026-10-07: 115.20121677204895USD
- 2026-10-08: 130.14615763316345USD
- 2026-10-09: 188.14114223602294USD
- 2026-10-10: 264.359397948761USD
- 2026-10-11: 105.7437591795044USD
- 2026-10-12: 127.51832911578369USD
- 2026-10-13: 134.10060704681396USD
- 2026-10-14: 123.326124USD
- 2026-10-15: 117.37481961126709USD
- 2026-10-16: 156.49975948168944USD
- 2026-10-17: 166.64326898620607USD
- 2026-10-18: 103.07732698287964USD
- 2026-10-19: 112.08408284774781USD
- 2026-10-20: 127.09534854016113USD
- 2026-10-21: 133.09984949125672USD
- 2026-10-22: 115.08633776152038USD
- 2026-10-23: 113.87788903857422USD
- 2026-10-24: 147.77011749641417USD
- 2026-10-25: 100.07508094555664USD
- 2026-10-26: 112.855038USD
- 2026-10-27: 108.4551328403778USD
- 2026-10-28: 116.65028829034424USD
- 2026-10-29: 113.75214525375367USD
- 2026-10-30: 107.08033057575989USD
- 2026-10-31: 107.08033057575989USD
- 2026-11-01: 98.96531171264648USD
- 2026-11-02: 112.855038USD
- 2026-11-03: 109.8108241090393USD
- 2026-11-04: 115.23358030723571USD
- 2026-11-05: 143.45811581703185USD
- 2026-11-06: 170.99047466464233USD
- 2026-11-07: 124.489578USD
- 2026-11-08: 102.07657830377197USD
- 2026-11-09: 115.08633776152038USD
Esta propriedade não realiza check-in após o horário comercial. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
Você será obrigado a pagar o seguinte depósito totalmente reembolsável.
Deposit: USD 25.00 per accommodation, per day
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Aceita-se aluguéis de longa duração
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça e grades para janelas
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Acesso à piscina permitido entre 7h e 23h.
- Somente hóspedes registrados podem ter acesso aos quartos.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva (sobretaxas detalhadas na seção de Taxas).
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa de café da manhã com buffet: USD 15 por pessoa
- Taxa para internet sem fio no quarto: USD 9.95 por dia (os preços podem variar)
- Taxa para internet sem fio em áreas comuns: USD 9.95 por dia (as tarifas podem variar)
- Taxa para animais de estimação: USD 75 por acomodação, por estadia
- Animais de serviço são isentos de taxas
- Taxa de check-out tardio: USD 50.00 (opção sujeita a disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Serviço de lavanderia
Elevador
Funcionários multilíngues
Salas de reuniões
Jardim
Campo de golfe (na proximidade)
Serviços
Elevador
Funcionários multilíngues
Salas de reuniões
Serviço de lavanderia
Armazenamento de bagagem
Check-in/check-out expresso
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Conference Space
Coworking Spaces
Fireplace in Lobby
Grocery/Convenience Store
Laundry Facilities
Well-Lit Path to Entrance
Atividades
Jardim
Campo de golfe (na proximidade)
Espaço para exercício físico
Fitness Center (24-hour)
Hiking/Biking (nearby)
Biblioteca
Mobiliário de área externa
Television in Common Areas
Geral
Área de piquenique/Mesas
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Shared Microwave
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Water Dispenser
Wheelchair Accessible (Limited)
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Estacionamento
Parking (Self) (free)
Internet
WiFi (surcharge)