Sleep Inn Elkhart North

Nothing worked, no pool, no fitness room, no ice machines, the elevator was broke. We stayed one night was going to stay a week.

Was very dirty and rundown pool was nasty hot tub didn’t work ice machines didn’t work just a bad experience all around

The pool and hot tub were closed. The jets in the JET TUB didn't work. And the elevator was out of service.

Not good, pool was also closed. Apparently it’s under new management and working on upgrades.

The hot tub and pool were out of order. Also both ice machines were out of order. At 8:55 they asked us to leave the breakfast area because breakfast was over

Booked hotel because of pool, it was closed for repairs. This should be on the advertisement for the hotel, very disappointing

Broken office chair in room. Electrical outlet not in working order next to bed. Pool and hot tub advertized online were not working. A big pile of construction garbage piled up outside our window. Very disappoi8nting stay :(.

Dirty, musty,moldy,and nothing worked! not the hairdryer, not the pool , not the hot tub, not the washer and dryer!!! tolal rip off!!!

Cool hot tub and fitness center. We're all closed for repair and or remodel. Parking lot was very icy but the room was clean

Pool/ hot tub not working

The only clean place in this hotel was the lobby. Hall ways rooms stairs disgusting. Fire alarm went off in the middle of the night even though its supposedly a non smoking hotel. The breakfast area had no one maintaining it and was disgusting. Ice machine broken, and apparently no coffee offered even though there was an empty pot with cups next to it in the lobby. Front desk man not helpful, just scrolling on his phone. spend more money and stay somewhere else.

Not too clean

This was hands down the worst hotel I have ever stayed at in my 37 years alive on this earth. The room was absolutely filthy!! The jacuzzi tub was disgusting upon arrival. Then after 2 hours of jacuzzi cleaning inside and out. I went to pull the bedding down and the comforter was soaked in huge urine spots on the bottom side of the comforter. It then a started to reek of old urine. The smell was foul and the pictures I took of the comforter is sickening.OSHA/The Health Department needs to shut that hotel down. I have stayed at many, many hotels both high end and also bottom of the barrel. This room dove below the bottom of the barrel checkpoints. Hope they fired whoever was “cleaning” those rooms cause whoever is responsible for RM 221’s cleanliness is one foul human being!!!

Absolutely disgusting. Filthy hotel. Rust all around the pool. Dirty floors, dirty shower, dirty pillow cases. Broken tiles in the room. Trash all over the parking lot, all around the dumpster, a broken toilet outside the door. Abhorrent breakfast with watery eggs and no meat at all. Everything is dirty and dingy. The pool chairs are falling apart. This felt like a third world country.

The room was not clean at all — dirty floors, dirty bathroom, stained sheets, dust on furniture and fridge, and unpleasant smell. What terrible experience we had!

dirty.

The room was terrible. The building was dirty and not kept up. The room had a bad odor as you walk in. The carpet had stains and looked like it was not vacuumed. The shower floor was gray/brown. The pillows looked so old with stains and no covers at all on them. The sheets didn’t looked like they had been washed. Would have preferred to sleep in my car than to stay here. When down to enjoy the pool and it looked like it had not been cleaned in a while, did not get in because it was gross. If I could give it negative stars I would.

Real dirty

The room was dirty, as was the lobby. The sheets had stains and the comforter was dirty. It was listed as a non-smoking hotel yet someone had clearly smoked in the room and it wasn’t rectified before handing the keys over to us.

This place even being open is a joke. I can't believe the health department would even pass their initial inspection. Their hospitality level even sucks. Let's start on the small things The pillows are small and thin and few. They don't offer many towels for 2 people to use. The lighting in the room wasn't the best. What lamps they had either weren't plugged or didn't have light bulbs. Lamps were also placed in locations not needed or couldn't be plugged in. The room also had a phone but not hooked up with a hole in the wall. The TV wasn't plugged in or have any channels. Now let's talk about cleanliness. Corners of the room weren't swept.The toilet room fan/light seem to be clogged and had brown residue on it. The shower had black soap scummy floors. The temperature knob on shower faucet was broken off. The walls and baseboards in bathroom were nasty. The sink was over all NASTY! It had a mans beard shavings all over the back spash ledge. Under the front lip of the sink counter it had black and brown nasty residue. The hotel outside of the room.....The ice machine didn't work. The vending machines had very little in it. The amenities offered....pool, sauna, & hot tub closed. Outside.....I may be being picky at this point but it looked trashy to me. It had the dumpster doors left open with a broken old toilet just sitting there. This is just an opinion. Maybe I'm just picky. I've worked in a hotel and am currently a housekeeper.

Noisy people all hours. Running in halls.

Had to change rooms because the window was broken like someone through something at the window. Front desk didn’t care. The sink counter was cracked and it looked like the sink was coming off the wall. The hot tub jets bubbled up and out of the tub and the pool needed vacuumed. The outside property was littered with trash and behind the building (where the broken window faced) looked like the homeless hung out there. The front desk guy was always on his phone when when we would walk by. The breakfast was nothing to write home about. I would not recommend the place and I will not return there.

Room was clean and very comfortable, staff was nice. Check in and check out process was easy

Room and bathroom were clean and comfortable. Shower faucet is a disaster - no way to control temperature separately. practically no water pressure has comfortable temp. Comfortable pressure has hotter than hell water. terrible design. Everything else about hotel was fine.

The first room we went to the A\C wasn’t working. The next one was old and the furniture was dilapidated. The shower is a square rather than a bathtub or walk in shower like most have. The lobby has a very strong perfume smell to it. The elevator is clunky and the inspection certificate expired in 2024.

You get what you pay for. The only things that prevented it from sliding into "Bad" were the comfortable bed and hot shower. I didn't want to remove my shoes as the floor was dirty and desperately needed replacing. The lobby stinks of weed, cleaning fluid, and something that smells like an old oil deep fry takeout joint. The room smelled terrible, and I felt dirty by association, staying there.

Overall ok. For the price, Quite nice rooms. Rest of the interior a bit ragged looking. Breakfast pretty meh. Decent enough budget option. Not the best front desk staff- I had to walk to the front desk myself when I requested a plunger.

The room was HOT, even with the air conditioner running full blast!!! The bathroom tub was very dirty and had other people's black hair leftover from other guests before me. So i don't know if it was cleaned fully after this last guest.

Clean, comfortable and quiet room

Clean, comfortable and quiet

The only clean place in this hotel was the lobby. Hall ways rooms stairs disgusting. Fire alarm went off in the middle of the night even though its supposedly a non smoking hotel. The breakfast area had no one maintaining it and was disgusting. Ice machine broken, and apparently no coffee offered even though there was an empty pot with cups next to it in the lobby. Front desk man not helpful, just scrolling on his phone. spend more money and stay somewhere else.

We had loud neighbors and nothing was done about it. The breakfast was poor and not restocked when things were gone. We didn’t have enough towels and was questioned about it when we asked for 1 more. I only saw one employee, so that could have been part of the problem.

Room was clean and very comfortable, staff was nice. Check in and check out process was easy

We checked in at 1am and upon entering our room found a piece of molding in our sink. We were too tired to go back downstairs. The bathroom door didn’t close which made it a bit difficult being that my 14 year old son was with us. There was also no hot water in the morning to shower. Upon check out trying to talk to the front desk guy he understood no English and was no help.

Friendly staff, quick check in

I especially reserved for two queen beds and staff made me wait an hour past checkin time to assign me the room despite calling earlier. The room was dirty including the bathroom floors had all dark clay sticking to floors. The bath towels stank. I won't stay here again. I went to eat breakfast at 8:30 AM and couldn't find any staff member at checkin desk because everything was empty and messy in breakfast room. There were other people waiting for same issue for an hour and nobody showed up. It looked like the property was abandoned and the staff left the property.

Upon arrival the frint desk male clerk looked at my son and I then walked away without saying a word. After about 5 minutes or so a female comes up clearly frustrated and says she cant help me and the guy should be back soon. After another 5 minutes pass she says "there are 3 floors so he cojkd be anywhere" and that she has had a rough day. After her trying to call him for about 10 minutes he finally comes to handle check in. No apologies or anything. We go to the room and its disgusting dirty. The remote was sticky with stuff all over. What appeared to be poop stains on the wall near the bed. Paint chipping everywhere and hair in the shower. We booked this room since it says they have a pool and we'd been driving for days ans wanted to surprise my son. They said the pool has a leak and has been closed for several months. At that point we told them to cancel everything. Expeida contacted them several times and they refused a refund which they should give for theor false advertising and disgusting conditions. This place should be permanently closed. Im furiois we had to waste money on this place. Stay far away from this dirry place staffed with awful people.

Over all great experience great prices and they try little by little this place is gonna go above n beyond im glad to have been able to stay here it one of the best hotels with great pricing ....also any issues that you may have maintenance is amazing goes above and beyond i would highly recommend to anyone Its easy to walk to near by gas station and restaurants and pharmacy stores aren't to far either ☺️They have an amazing breafast here they have a hudge variety to choose from always makes mornings amazing n so worth it

Lots of stains on everything, don’t expect it to be super clean. Not the comfiest mattress. The staff is friendly and accommodating. The breakfast, while limited, tastes good.

When we checked in there was hair in the tub drain to start with. When we called the front desk it took an hour and they sent a plumber out to unplug the drain. When we asked for fresh towels they insisted that we bring the old ones back first. They didn't clean the room each day of our 3-day stay. They said that if we wanted housekeeping we needed to call. Then when we asked for fresh towels for the bathroom they again insisted that we bring the dirty ones back first. The hot tub was literally ice cold because the heater was not working. They advertise a hot breakfast but there was absolutely no hot breakfast. There was trash on the floor in the room and in the Commons areas and hallways. Anytime we asked the staff for assistance they were rude. It was a three-day stay that we booked and each day when we came back we had to take our key to the front desk to have it reprogrammed.

Seem to be a place for displaced individuals. Staying up late, doors slamming, loud talking in the hallways. .pool not open, laundry not up and running, getting ice was supervised. I won’t be back.

The value of price is good considering the complimentary breakfast, good distance from parking, and the beds are comfortable than others, and indoor pool is great. They should be more handycap aware but otherwise a better value than econolodge.

This hotel was one of my worse experiences ever. From check in I knew it was gone be bad. The exterior had people hanging all around and homeless people in cars in parking lot. A guy broke the sliding door cops had to come frist night there. Then there was no toilet paper in room ask the cleaner for some he inspected the room before giving me toilet paper to ensure I wasn’t lying we had 2 towels for 3 people and when I asked for more they asked me to bring the other towels down before getting more towels. Also I had kids with me felt very unsafe with some of the other guest there you could tell lived there people hanging all over Lobby. And my second night there the name questioned me on my room # as if I didn’t pay over $400 to stay there we visit family from out of town so I had 3 of my sisters kids with me and he threaten to call the police on me but didn’t when I explain we are good people pay good money and cause no problems granted we were not in the room all day cause we travel to Michigan to go to the beach and then return to rude threatening and undermining front desk clerk

Nice area

Over all great experience great prices and they try little by little this place is gonna go above n beyond im glad to have been able to stay here it one of the best hotels with great pricing ....also any issues that you may have maintenance is amazing goes above and beyond i would highly recommend to anyone Its easy to walk to near by gas station and restaurants and pharmacy stores aren't to far either ☺️They have an amazing breafast here they have a hudge variety to choose from always makes mornings amazing n so worth it

The property was clean and quiet. Easy to get in and out of with plenty of dining nearby.

Needed a room at last minute, and the location suited me. It is an aging property, no frills. But comfortable bed, and quiet. Carpeting and bathroom dated but it worked out for me. They are 50% cheaper than competitors in same area so I would say it was a good value.

The only clean place in this hotel was the lobby. Hall ways rooms stairs disgusting. Fire alarm went off in the middle of the night even though its supposedly a non smoking hotel. The breakfast area had no one maintaining it and was disgusting. Ice machine broken, and apparently no coffee offered even though there was an empty pot with cups next to it in the lobby. Front desk man not helpful, just scrolling on his phone. spend more money and stay somewhere else.

We had loud neighbors and nothing was done about it. The breakfast was poor and not restocked when things were gone. We didn’t have enough towels and was questioned about it when we asked for 1 more. I only saw one employee, so that could have been part of the problem.

Overall ok. For the price, Quite nice rooms. Rest of the interior a bit ragged looking. Breakfast pretty meh. Decent enough budget option. Not the best front desk staff- I had to walk to the front desk myself when I requested a plunger.

Upon arrival, the check-in area smelled of "weed" (yes, I know the smell). The fan in the bathroom made a horrible loud sound so I could not use the light in the shower. Carpets in the common areas were very dirty. Breakfast was 6-9am, but by 8:00 the coffee was gone, along with most breakfast items (only bagels and yoghurt left with four small cold sausage links). I won't be staying again.

Lots of stains on everything, don’t expect it to be super clean. Not the comfiest mattress. The staff is friendly and accommodating. The breakfast, while limited, tastes good.

It was peaceful, decent breakfast, overall pleasant stay!

Beds were comfortable, breakfast was great, price was good, staff was good.

Great staff at Check-in. Breakfast NOTHING to praise

Swimming pool was quite cold. The spa water had a greenish yellow hue to it and also had a not so good smell. The shower control was loose and hard to get it to work. Took at least 5 minutes for hot water to get to the shower. The latch on the pocket door to the bathroom was broken and I had to stick a car key into it to try and hook something and pull it out. The continental breakfast was basically all gone 45 minutes before it was supposed to be closed by. Only one bar of soap and two towels supplied to the room when it was booked for 3 people.

This hotel is comfort. my only issue was getting coffee lol not avail at the breakfast hours