Sheraton Indianapolis Hotel at Keystone Crossing
149 US$
/nat
Gennemsnit for oktober
Priser på Sheraton Indianapolis Hotel at Keystone Crossing
Vælg datoer for at se priser og tilgængelighed
149 US$
/nat
Gennemsnit for oktober
Gennemsnitlige månedlige priser
På Sheraton Indianapolis Hotel at Keystone Crossing ligger prisen pr. nat i gennemsnit på 102 US$ i den billigste måned (januar) og 194 US$ i den dyreste måned (juli), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 102 US$ |
| februar | 110 US$ |
| marts | 135 US$ |
| april | 182 US$ |
| maj | 194 US$ |
| juni | 189 US$ |
| juli | 194 US$ |
| august | 148 US$ |
| september | 165 US$ |
| oktober | 149 US$ |
| november | 123 US$ |
| december | 189 US$ |
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okt. · 149 US$
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Dyrest: juli (ca. 194 US$)
Billigst: januar (ca. 102 US$)
Om dette overnatningssted
Gå ikke glip af de rekreative tilbud, inklusive en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Faciliteter
Gå ikke glip af de rekreative tilbud, inklusive en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig udtjekning og gratis aviser i lobbyen. Planlægger du et arrangement i Indianapolis? På dette hotel er der et område på 682 kvadratmeter til rådighed, bestående af et konferencecenter og 29 mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.
Spisning
Få en bid mad på Keystone Cafe, en restaurant, hvor du kan nyde en drink i baren/loungen, eller bliv på værelset, hvor der er mulighed for roomservice (i et begrænset antal timer). Fuld morgenmad tilbydes mod gebyr dagligt fra kl. 06.30 til kl. 10.30.
Værelser
Føl dig hjemme i et af de 395 aircondition-afkølede værelser, der indeholder køleskab og fladskærms-tv. Din seng har topmadras og er udstyret med dundyner og premium-sengetøj. Med Wi-Fi (tillægsgebyr) kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Værelset har et privat badeværelse med en kombination af bruser/badekar samt designertoiletartikler og hårtørrer.
Lokation
Overnatter du ved Sheraton Indianapolis Hotel at Keystone Crossing, som ligger i et område med direkte forbindelse til et shoppingcenter i Indianapolis, er du kun 15 minutters kørsel fra Fashion Mall at Keystone og Indiana State Fairgrounds. Dette hotel ligger 19,9 km fra Lucas Oil Stadium og 20 km fra Gainbridge Fieldhouse.
I nærheden
Fashion Mall at Keystone(0.1 mil)
Castleton Square(2.9 mil)
Dave & Buster's(3.1 mil)
Kindred Hospital Indianapolis North(3.2 mil)
Woodhouse Day Spa(3.8 mil)
Glendale Town Center(3.9 mil)
Community Heart And Vascular Hospital(4.3 mil)
Congressional Medal of Honor Memorial(4.3 mil)
Community Hospital North(4.4 mil)
Indianapolis Art Center(4.4 mil)
Holliday Park(4.8 mil)
St. Vincent Indianapolis Hospital(4.8 mil)
Monon Community Center Waterpark(4.9 mil)
The Historic Ambassodor House & Heritage Gardens(5.1 mil)
Allied Solutions Center for the Performing Arts(5.5 mil)
Den foretrukne lufthavn for Sheraton Indianapolis Hotel at Keystone Crossing er Indianapolis International Airport (IND)(30.6 mil)
Parkering
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Renseri
Lokation
8787 Keystone Crossing, Indiana, USA
Fashion Mall at Keystone (0.1 mil)
Castleton Square (2.9 mil)
Dave & Buster's (3.1 mil)
Kindred Hospital Indianapolis North (3.2 mil)
Woodhouse Day Spa (3.8 mil)
Glendale Town Center (3.9 mil)
Gæsteanmeldelser af Sheraton Indianapolis Hotel at Keystone Crossing
8.4
Meget god
Baseret på 2.724 verificerede anmeldelser
Hvem overnatter her?
Business
33%
Par
22%
Familie
30%
Gruppe
9%
Solorejsende
3%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Sheraton Indianapolis Hotel at Keystone Crossing roser rejsende konsekvent det venlige personale, komfortable moderne værelser og den yderst praktiske beliggenhed, der er forbundet med Fashion Mall, hvilket gør det nemt at nå butikker, restauranter og motorveje uden at gå udenfor.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Sheraton Indianapolis Hotel at Keystone Crossing roser rejsende konsekvent det venlige personale, komfortable moderne værelser og den yderst praktiske beliggenhed, der er forbundet med Fashion Mall, hvilket gør det nemt at nå butikker, restauranter og motorveje uden at gå udenfor.
Almindelige ulemper er betalt parkering og lejlighedsvis forvirring eller problemer med garagen eller elevatorerne. Tilbagemeldinger om renligheden er blandede, med flere rapporter om støv, plettede sengeting eller oversete badeværelsesdetaljer sammen med mange rene ophold. Nogle værelser virker små eller støjende, og et par gæster oplevede problemer med ventilationen eller det varme vand, mens poolen eller boblebadet kan være overfyldte eller uventet kolde. Forvent et bekvemt ophold med forbindelse til et indkøbscenter med venlig service og en vis variation i vedligeholdelsen.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Direkte skywalk til Fashion Mall, et velrenommeret fitnesscenter og en indendørs pool med boblebad; mulighed for både valet- og garageparkering. Nogle gæster har bemærket problemer med betalt eller ikke fungerende parkering, lejlighedsvise elevatorproblemer, koldt/lukket boblebad og begrænset adgang til tagterrassen/patio.
Relaterede gæsteanmeldelser
6
Daisha
13. okt. 2025
·
Overnattede 1 nat
Our toilet was not clean, there was toothpaste in the sink. I was told housekeeping would be up. We went to the bar so they could go clean. We came back and it was all still dirty. We were moved rooms. This one had hair on the bathroom floor. The bed was comfortable and the shower was great. The pool and hot tub looked so inviting.
Our toilet was not clean, there was toothpaste in the sink. I was told housekeeping would be up. We went to the bar so they could go clean. We came back and it was all still dirty. We were moved rooms. This one had hair on the bathroom floor. The bed was comfortable and the shower was great. The pool and hot tub looked so inviting.
10
Richard
7. nov. 2025
·
Overnattede 5 nætter
Staff at the hotel were very nice. Gym was very good
Staff at the hotel were very nice. Gym was very good
10
Francis
18. aug. 2023
·
Overnattede 2 nætter
Parking garage was malfunctioning
Parking garage was malfunctioning
8
Nicole
22. jun. 2025
·
Overnattede 1 nat
The hotel was clean and the staff was friendly. But we didn’t have access to the rooftop like advertised
The hotel was clean and the staff was friendly. But we didn’t have access to the rooftop like advertised
6
Zephaniah
14. aug. 2024
·
Overnattede 6 nætter
Definitely NOT a 4 star hotel. Maybe when they first opened it was. Most of it is pretty dated. It was obvious that no one vacuumed my room before I checked in as there was trash and large food crumbs all over the floor. I had to ask for someone to come vacuum it upon arrival. So my first impression was not good at all. The toilet has the weakest flush I've ever seen, which is pretty risky in a hotel setting. The grout in the bathroom was very dirty and the bathroom side of the door was all chewed up and jagged. The pad underneath the ironing board cover wasn't even close to fitting so, when I ironed, it gave my clothes a weird crease that I had to then fix again. They do provide a laundry room but there is no soap or dryer sheets to buy which was a huge inconvenience. Who travels on a plane with laundry detergent? Nobody. I had to drive to a store to buy detergent and dryer sheets. Then you either have to have $2 in quarters or you have to download an app and register with your credit card to use the machines. Can't swipe a credit card to use them. Quarters or the app only, which I found odd. The leading picture for the hotel, with the outdoor terrace and fire table is completely inaccessible unless you rent the boardroom that's attached to it. That was very disappointing. Quite misleading as I was looking forward to sitting out there. You will not be able to! The food in the bar / restaurant is definitely subpar. Only ate there once. I would not go back to this hotel.
Definitely NOT a 4 star hotel. Maybe when they first opened it was. Most of it is pretty dated. It was obvious that no one vacuumed my room before I checked in as there was trash and large food crumbs all over the floor. I had to ask for someone to come vacuum it upon arrival. So my first impression was not good at all. The toilet has the weakest flush I've ever seen, which is pretty risky in a hotel setting. The grout in the bathroom was very dirty and the bathroom side of the door was all chewed up and jagged. The pad underneath the ironing board cover wasn't even close to fitting so, when I ironed, it gave my clothes a weird crease that I had to then fix again. They do provide a laundry room but there is no soap or dryer sheets to buy which was a huge inconvenience. Who travels on a plane with laundry detergent? Nobody. I had to drive to a store to buy detergent and dryer sheets. Then you either have to have $2 in quarters or you have to download an app and register with your credit card to use the machines. Can't swipe a credit card to use them. Quarters or the app only, which I found odd. The leading picture for the hotel, with the outdoor terrace and fire table is completely inaccessible unless you rent the boardroom that's attached to it. That was very disappointing. Quite misleading as I was looking forward to sitting out there. You will not be able to! The food in the bar / restaurant is definitely subpar. Only ate there once. I would not go back to this hotel.
8
Kimberly
4. aug. 2025
·
Overnattede 1 nat
Pool was extremely cold! Hot tube was drained and was not working.
Pool was extremely cold! Hot tube was drained and was not working.
10
Rachel
26. aug. 2025
·
Overnattede 1 nat
Talked to Helen on the phone a couple times before I arrived. Love her! She was so friendly. Pool ran out of towels a lot.
Talked to Helen on the phone a couple times before I arrived. Love her! She was so friendly. Pool ran out of towels a lot.
6
Patrick
27. dec. 2024
·
Overnattede 3 nætter
Check-in and check-out were smooth. The room itself was fine. But...the shower head was garbage. That's a $10/two minute fix. One of the elevators didn't work, and another was "glitchy." When we took the stairwell instead of the elevator, it was disgustingly dirty, and hard to find our way out. The door from the stairs into the hall of the second floor was locked. We literally had to go down a floor and cut through the pool area to get to another stairwell to get to the garage. The wayfinding in that hotel is just bad. Finding our way from the parking garage to our room was an adventure. The garage was not secure: the security gate arm was open the entire time we were there. Anyone could get in or out, and this hotel is at a busy mall. And I think a Sheraton should have free parking for guests. Our choices were $25 for valet, $18/night for an insecure garage, or park in the mall parking lot. I expect more from a Sheraton And the hotel itself is not secure. Anyone can come in through the garage and wander the halls at will. No key card necessary. That complete lack of security is dangerous and unacceptable. We've stayed in worse hotels, so I won't call it "Poor." but it was not good.
Check-in and check-out were smooth. The room itself was fine. But...the shower head was garbage. That's a $10/two minute fix. One of the elevators didn't work, and another was "glitchy." When we took the stairwell instead of the elevator, it was disgustingly dirty, and hard to find our way out. The door from the stairs into the hall of the second floor was locked. We literally had to go down a floor and cut through the pool area to get to another stairwell to get to the garage. The wayfinding in that hotel is just bad. Finding our way from the parking garage to our room was an adventure. The garage was not secure: the security gate arm was open the entire time we were there. Anyone could get in or out, and this hotel is at a busy mall. And I think a Sheraton should have free parking for guests. Our choices were $25 for valet, $18/night for an insecure garage, or park in the mall parking lot. I expect more from a Sheraton And the hotel itself is not secure. Anyone can come in through the garage and wander the halls at will. No key card necessary. That complete lack of security is dangerous and unacceptable. We've stayed in worse hotels, so I won't call it "Poor." but it was not good.
8
Lashunda
18. aug. 2025
·
Overnattede 2 nætter
Hotel was convenient to shopping and restaurants; short commute to downtown. Only disadvantage is valet isn’t 24hrs. Paid for overnight valet but had to park in parking garage which is an additional $20 night.
Hotel was convenient to shopping and restaurants; short commute to downtown. Only disadvantage is valet isn’t 24hrs. Paid for overnight valet but had to park in parking garage which is an additional $20 night.
8
Paul
12. okt. 2025
·
Overnattede 4 nætter
Quiet, good HVAC, free parking
Quiet, good HVAC, free parking
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Renligheden er ujævn: mens mange beskriver rene værelser og fællesarealer, rapporterer andre om støv, urene badeværelser, plettede sengeting eller madrasser og tilsyn fra rengøringspersonalet.
Relaterede gæsteanmeldelser
8
Michael
22. okt. 2025
·
Overnattede 1 nat
The room was not as clean as I expected. There was dust on several flat sufaces which meant they were
The room was not as clean as I expected. There was dust on several flat sufaces which meant they were
6
Daisha
13. okt. 2025
·
Overnattede 1 nat
Our toilet was not clean, there was toothpaste in the sink. I was told housekeeping would be up. We went to the bar so they could go clean. We came back and it was all still dirty. We were moved rooms. This one had hair on the bathroom floor. The bed was comfortable and the shower was great. The pool and hot tub looked so inviting.
Our toilet was not clean, there was toothpaste in the sink. I was told housekeeping would be up. We went to the bar so they could go clean. We came back and it was all still dirty. We were moved rooms. This one had hair on the bathroom floor. The bed was comfortable and the shower was great. The pool and hot tub looked so inviting.
2
Emily
3. apr. 2025
·
Overnattede 2 nætter
The only thing going for this hotel is the location. I’m not sure when the last time the hallways were vacuumed. Our room wasn’t vacuumed and when I tried to call down to the front desk, neither of the phones worked. When I told them they said they just got new phones and must not have been programmed. Someone came right away to vacuum. The room had been updated but still felt old.
The only thing going for this hotel is the location. I’m not sure when the last time the hallways were vacuumed. Our room wasn’t vacuumed and when I tried to call down to the front desk, neither of the phones worked. When I told them they said they just got new phones and must not have been programmed. Someone came right away to vacuum. The room had been updated but still felt old.
4
EDDIE
2. mar. 2024
·
Overnattede 3 nætter
Hello, To whom it may concern, I would not recommend this property because of the cleanliness of the room. It stated on the website that the rooms were renovated, and it seems that it was, however the surprise was how dirty it was. Since then, I have let management know about the discrepancies that I had, I stayed in room 718, I came out of town to enjoy family that's living there, typically I stay at the hotel Carmichael. We usually wind up going to Keystone Mall to shop, and this is the reason why I decided to stay at the Sheraton. The dining staff was friendly and attentive. My suggestions to anyone that is reading this to do your own due diligence, it all depends on what kind of person that you are. If you like and more elegant stay I recommend the Hotel Carmichael, which costs more money, but the accommodation is excellent. In saying that if you decide to stay here then I will make sure I double check the room. We had an old sock that was left under the dresser drawer in the room, in addition to the sofa had a wine stain on the cushion, along with a wine stain on the armrest. The room was very dusty, and I have allergies. If you are older, I will not suggest that you stay, the price was very welcome but unfortunately you get what you pay for.
Hello, To whom it may concern, I would not recommend this property because of the cleanliness of the room. It stated on the website that the rooms were renovated, and it seems that it was, however the surprise was how dirty it was. Since then, I have let management know about the discrepancies that I had, I stayed in room 718, I came out of town to enjoy family that's living there, typically I stay at the hotel Carmichael. We usually wind up going to Keystone Mall to shop, and this is the reason why I decided to stay at the Sheraton. The dining staff was friendly and attentive. My suggestions to anyone that is reading this to do your own due diligence, it all depends on what kind of person that you are. If you like and more elegant stay I recommend the Hotel Carmichael, which costs more money, but the accommodation is excellent. In saying that if you decide to stay here then I will make sure I double check the room. We had an old sock that was left under the dresser drawer in the room, in addition to the sofa had a wine stain on the cushion, along with a wine stain on the armrest. The room was very dusty, and I have allergies. If you are older, I will not suggest that you stay, the price was very welcome but unfortunately you get what you pay for.
2
Camila
1. mar. 2024
·
Overnattede 2 nætter
Skip this place!! Our first room the bathroom wasn’t cleaned so we requested a new one. In the new room the bedsheets were stained so we requested to get them changed. Seemed like a small inconvenience until they cleaned our room the next day. We wanted all the towels changed because they smelled funny and they literally just folded them from the ground and put them back as if they were clean and replaced!!! How do I know? Because the two that we used were still wet when we unrolled the “fresh” ones! So gross, who knows what else they just put back. Worst experience, not worth it. Stay anywhere else.
Skip this place!! Our first room the bathroom wasn’t cleaned so we requested a new one. In the new room the bedsheets were stained so we requested to get them changed. Seemed like a small inconvenience until they cleaned our room the next day. We wanted all the towels changed because they smelled funny and they literally just folded them from the ground and put them back as if they were clean and replaced!!! How do I know? Because the two that we used were still wet when we unrolled the “fresh” ones! So gross, who knows what else they just put back. Worst experience, not worth it. Stay anywhere else.
10
Joelle
30. jul. 2025
·
Overnattede 1 nat
We had a lovely stay. The staff was warm and welcoming, the entire place was clean. The room were also well kept and the beds comfy. The only downside is that breakfast was expensive as well as parking fees.
We had a lovely stay. The staff was warm and welcoming, the entire place was clean. The room were also well kept and the beds comfy. The only downside is that breakfast was expensive as well as parking fees.
4
Mathew
20. sep. 2024
·
Overnattede 2 nætter
Upon arrival, the checkin greeter was delightful and friendly. Entering the room, it was dark and no lights had been left on for arrival. It was also humid. We immediately noticed a few flying insects and realized a crank window (that had a sign saying it didn’t work or open) was left open letting humidity and bugs in. But we decided that was fine and it happens. First use of the toilet, it clogged and had to have maintenance come fix it. Next morning, the toilet clogged yet again and had to be called to maintenance. Shower renovation is a nice upgrade I guess, however the shattered tiles and the amount hair found throughout the bathroom were not the most pleasant. There’s also a very bright blue light on the mini fridge with no door in front which illuminates the entire room while trying to sleep. All of this could’ve been forgiven I guess until I noticed on the last morning of our stay that there was no mattress protector on this standard home cloth mattress that had horrific stains over the entire thing. It made me feel a little nauseous. Most hotels have some sort of barrier for this exact reason. Overall, just disappointed for this to be the stay at a hotel at Keystone. The staff were all lovely, and no fault to them. But I was not thrilled with how much this experience cost for what was received.
Upon arrival, the checkin greeter was delightful and friendly. Entering the room, it was dark and no lights had been left on for arrival. It was also humid. We immediately noticed a few flying insects and realized a crank window (that had a sign saying it didn’t work or open) was left open letting humidity and bugs in. But we decided that was fine and it happens. First use of the toilet, it clogged and had to have maintenance come fix it. Next morning, the toilet clogged yet again and had to be called to maintenance. Shower renovation is a nice upgrade I guess, however the shattered tiles and the amount hair found throughout the bathroom were not the most pleasant. There’s also a very bright blue light on the mini fridge with no door in front which illuminates the entire room while trying to sleep. All of this could’ve been forgiven I guess until I noticed on the last morning of our stay that there was no mattress protector on this standard home cloth mattress that had horrific stains over the entire thing. It made me feel a little nauseous. Most hotels have some sort of barrier for this exact reason. Overall, just disappointed for this to be the stay at a hotel at Keystone. The staff were all lovely, and no fault to them. But I was not thrilled with how much this experience cost for what was received.
4
Jared
31. jul. 2025
·
Overnattede 1 nat
I felt a bit ignored by the front desk person when I checked out. She asked how our night was and I told her I could hear my neighbor well into the morning talking and watching tv. The walls were thin in that regard. Our bed was so uncomfortable. There was dust all over the room and food and wine from previous person in the fridge still. Overall sanitary but just stuff that seemed over looked. When I told the front desk person, after being ignored for several minutes by 3 people, including what seemed to be a supervisor, she just said she was “sorry to hear” but no more asking or talking about fixing it…just poor service. Especially when it’s a place with a reputation like Sheraton.
I felt a bit ignored by the front desk person when I checked out. She asked how our night was and I told her I could hear my neighbor well into the morning talking and watching tv. The walls were thin in that regard. Our bed was so uncomfortable. There was dust all over the room and food and wine from previous person in the fridge still. Overall sanitary but just stuff that seemed over looked. When I told the front desk person, after being ignored for several minutes by 3 people, including what seemed to be a supervisor, she just said she was “sorry to hear” but no more asking or talking about fixing it…just poor service. Especially when it’s a place with a reputation like Sheraton.
4
Michelle
30. jul. 2025
·
Overnattede 2 nætter
First room was really gross. I had to personally clean it and ask for a room change. The walls are really thin too so we heard guests from the room next door. We also received an email stating hot water would be out for a few hours but thankfully it came back on.
First room was really gross. I had to personally clean it and ask for a room change. The walls are really thin too so we heard guests from the room next door. We also received an email stating hot water would be out for a few hours but thankfully it came back on.
4
Brian
22. jul. 2024
·
Overnattede 1 nat
Sheets were stained
Sheets were stained
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er generelt komfortable med moderne opdateringer og hyggelige senge, men nogle er små eller underligt indrettede med dæmpet belysning. Gæster nævner også tynde vægge og lejlighedsvise problemer med ventilationen eller vandtrykket/temperaturen, samt begrænsede faciliteter på værelset, såsom ingen mikrobølgeovn.
Relaterede gæsteanmeldelser
8
Beth
4. sep. 2025
·
Overnattede 2 nætter
It was a nice room but the smell was awful after they cleaned Also it was noisy And no microwave
It was a nice room but the smell was awful after they cleaned Also it was noisy And no microwave
8
Tim
16. okt. 2023
·
Overnattede 1 nat
AC didn’t work well but everything else was great
AC didn’t work well but everything else was great
6
NANCY
12. okt. 2024
·
Overnattede 1 nat
Very small cramped room. No place to put luggage holder.
Very small cramped room. No place to put luggage holder.
8
martin
16. sep. 2024
·
Overnattede 4 nætter
Big old 1990s style hotel. A bit dated. Nice breakfast . Car parking valet service but really not required as they use multi car park next door. So can you with room key for entry.
Big old 1990s style hotel. A bit dated. Nice breakfast . Car parking valet service but really not required as they use multi car park next door. So can you with room key for entry.
4
Marwah
7. jan. 2024
·
Overnattede 1 nat
There was a noisy sound it's came from the machine or something I don't know from where and I told the receptionist about it nobody doing anything.
There was a noisy sound it's came from the machine or something I don't know from where and I told the receptionist about it nobody doing anything.
8
Vickie
26. feb. 2025
·
Overnattede 1 nat
We were put in their smallest triangle shaped room. Although nice and clean it was very tiny. Especially the bathroom. Shower floor tile is very slick when wet. The room was quiet.
We were put in their smallest triangle shaped room. Although nice and clean it was very tiny. Especially the bathroom. Shower floor tile is very slick when wet. The room was quiet.
10
Danni
7. nov. 2024
·
Overnattede 2 nætter
Perfect location for shops and restaurants. Our room was spacious, clean and comfortable.
Perfect location for shops and restaurants. Our room was spacious, clean and comfortable.
6
Michael
5. mar. 2025
·
Overnattede 2 nætter
The location of the property is great. Live walking the mall and the restaurant options are really good nearby. Serena is a great bartender. The room wasn't up to its usual standard. We were put in a handicapped room, which wasn't what we booked. Had one chair on the same wall as the tv, useless. The shower had no pressure and soaked the floor because it was a walk in shower and the curtain hung 5 inches above the floor
The location of the property is great. Live walking the mall and the restaurant options are really good nearby. Serena is a great bartender. The room wasn't up to its usual standard. We were put in a handicapped room, which wasn't what we booked. Had one chair on the same wall as the tv, useless. The shower had no pressure and soaked the floor because it was a walk in shower and the curtain hung 5 inches above the floor
6
Doug
10. aug. 2025
·
Overnattede 2 nætter
No mention until check-in that there was a $20 per day fee for parking in the parking garage. Only other option was valet parking for $30 per day. Walls were paper thin so the room directly next door had screaming children throughout the night.
No mention until check-in that there was a $20 per day fee for parking in the parking garage. Only other option was valet parking for $30 per day. Walls were paper thin so the room directly next door had screaming children throughout the night.
10
Lisa
28. nov. 2024
·
Overnattede 1 nat
Likes: Clean, quiet, walk to mall (enclosed area). Dislikes: dark room - not a lot of lighting
Likes: Clean, quiet, walk to mall (enclosed area). Dislikes: dark room - not a lot of lighting
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Servicen roses ofte for at være venlig og imødekommende i receptionen, ved valet-parkeringen, i baren og på roomservice. Der rapporteres også lejlighedsvis om langsomme svar, tidlige bank fra rengøringspersonalet, forsinkelser ved indcheckning eller fejl i værdelsestildeling samt vanskeligheder med at løse vedligeholdelses- eller faktureringsproblemer.
Relaterede gæsteanmeldelser
10
Tonya
19. jun. 2024
·
Overnattede 3 nætter
After having another Hotel canceled our reservations when we arrived. We found Sheraton through Expedia. The Staff was amazing and so helpful. And due to this other hotel as they said giving the industry a bad name they comped our parking since originally that wasn’t an an added fee with other place. Truly great customer service after being treated disrespectfully at the other place who didn’t even offer help in locating a new place. When they canceled due to a maintenance issue. Definitely will stay here again!!
After having another Hotel canceled our reservations when we arrived. We found Sheraton through Expedia. The Staff was amazing and so helpful. And due to this other hotel as they said giving the industry a bad name they comped our parking since originally that wasn’t an an added fee with other place. Truly great customer service after being treated disrespectfully at the other place who didn’t even offer help in locating a new place. When they canceled due to a maintenance issue. Definitely will stay here again!!
10
Russell
18. aug. 2025
·
Overnattede 2 nætter
Katherine went above and beyond to make our check-in smooth and that our room met our expectations. Thank you!!! Will definitely be back!
Katherine went above and beyond to make our check-in smooth and that our room met our expectations. Thank you!!! Will definitely be back!
2
Rolly
26. nov. 2023
·
Overnattede 2 nætter
I was extremely disappointed! I booked to stay at the Sheraton on Tuesday, November 21, 2023 for a king size bed. When I arrived on Friday, November 24, 2023 @6:30pm, I went to check in and was not made aware of the fact that they changed my room! I did not receive a call or text stating that my room would be switched! When I walked in, me and my fiancé were greeted with two queen beds! The man who checked me in didn’t even mention this to me!! All I was offered was “free parking” when there was already an option for free parking. I would not recommend ANYONE to come here. Great way to treat your paying customers. I would like to be compensated PROPERLY! If they were overbooked, they had plenty of opportunities to make this right and they did not! It was a huge inconvenience and we had to find somewhere else instead.
I was extremely disappointed! I booked to stay at the Sheraton on Tuesday, November 21, 2023 for a king size bed. When I arrived on Friday, November 24, 2023 @6:30pm, I went to check in and was not made aware of the fact that they changed my room! I did not receive a call or text stating that my room would be switched! When I walked in, me and my fiancé were greeted with two queen beds! The man who checked me in didn’t even mention this to me!! All I was offered was “free parking” when there was already an option for free parking. I would not recommend ANYONE to come here. Great way to treat your paying customers. I would like to be compensated PROPERLY! If they were overbooked, they had plenty of opportunities to make this right and they did not! It was a huge inconvenience and we had to find somewhere else instead.
8
Susan
11. aug. 2025
·
Overnattede 1 nat
The check in staff was not very friendly, and then with no hair dryer in the room, once I called Guest Services it took 45 minutes (and a follow up call) to receive a response.
The check in staff was not very friendly, and then with no hair dryer in the room, once I called Guest Services it took 45 minutes (and a follow up call) to receive a response.
4
Jared
31. jul. 2025
·
Overnattede 1 nat
I felt a bit ignored by the front desk person when I checked out. She asked how our night was and I told her I could hear my neighbor well into the morning talking and watching tv. The walls were thin in that regard. Our bed was so uncomfortable. There was dust all over the room and food and wine from previous person in the fridge still. Overall sanitary but just stuff that seemed over looked. When I told the front desk person, after being ignored for several minutes by 3 people, including what seemed to be a supervisor, she just said she was “sorry to hear” but no more asking or talking about fixing it…just poor service. Especially when it’s a place with a reputation like Sheraton.
I felt a bit ignored by the front desk person when I checked out. She asked how our night was and I told her I could hear my neighbor well into the morning talking and watching tv. The walls were thin in that regard. Our bed was so uncomfortable. There was dust all over the room and food and wine from previous person in the fridge still. Overall sanitary but just stuff that seemed over looked. When I told the front desk person, after being ignored for several minutes by 3 people, including what seemed to be a supervisor, she just said she was “sorry to hear” but no more asking or talking about fixing it…just poor service. Especially when it’s a place with a reputation like Sheraton.
6
Katie
30. jun. 2025
·
Overnattede 1 nat
Bed mattress was dirty. Shower head didn’t fully work Housekeeping showed up at 7A. Checkout is 12P. Maintenance came at 9A. We didn’t call for maintenance. Unorganized and bothersome.
Bed mattress was dirty. Shower head didn’t fully work Housekeeping showed up at 7A. Checkout is 12P. Maintenance came at 9A. We didn’t call for maintenance. Unorganized and bothersome.
2
Ellen
5. maj 2024
·
Overnattede 1 nat
Check in went fine. I got to my room and the bathroom had not been cleaned. I carried everything back down to the front desk. They apologized and gave me free parking and another room. Got to the 2nd room and the air conditioner wasnt working. I left the room for a meeting and was told maintenance would fix it. I came back 2.5 hours later and nothing had changed. I went back down and asked forsome type of compensation. Since I booked through Expedia they said they could only give me a free breakfast and maintenance would be back up. An hour later maintenance came and said they fixed it but temperature hasnt changed. I wouldn’t recommend staying here.
Check in went fine. I got to my room and the bathroom had not been cleaned. I carried everything back down to the front desk. They apologized and gave me free parking and another room. Got to the 2nd room and the air conditioner wasnt working. I left the room for a meeting and was told maintenance would fix it. I came back 2.5 hours later and nothing had changed. I went back down and asked forsome type of compensation. Since I booked through Expedia they said they could only give me a free breakfast and maintenance would be back up. An hour later maintenance came and said they fixed it but temperature hasnt changed. I wouldn’t recommend staying here.
10
Jason
25. dec. 2024
·
Overnattede 1 nat
I didn’t appreciate housekeeping knocking on my door at 8 am on checkout asking if I was checking out soon. Other than that, it was good for my business trip.
I didn’t appreciate housekeeping knocking on my door at 8 am on checkout asking if I was checking out soon. Other than that, it was good for my business trip.
10
Aaron
12. aug. 2025
·
Overnattede 1 nat
What was unique was the front desk attendant Katherine M. She was personable and made golf puns in light of all the golfers in town for a tournament (I was not one of them). She provided a very human, kind face to my first stay at this property and I became a member to boot.
What was unique was the front desk attendant Katherine M. She was personable and made golf puns in light of all the golfers in town for a tournament (I was not one of them). She provided a very human, kind face to my first stay at this property and I became a member to boot.
2
Nicholas
15. jan. 2025
·
Overnattede 1 nat
So I’m torn on this review because the property was very nice and comfortable while I was stuck a few days in a snow storm. The fact it’s been almost two weeks and I CAN NOT get anyone on the phone to explain why I didn’t get ANY of my 3 incidental deposits. I stayed by myself and no I didn’t have a solo party. I actually made sure the housekeepers only had to tend to the bed and pick up my consolidated trash and towels. I think it’s very unprofessional that I can’t even get a call back or response.
So I’m torn on this review because the property was very nice and comfortable while I was stuck a few days in a snow storm. The fact it’s been almost two weeks and I CAN NOT get anyone on the phone to explain why I didn’t get ANY of my 3 incidental deposits. I stayed by myself and no I didn’t have a solo party. I actually made sure the housekeepers only had to tend to the bed and pick up my consolidated trash and towels. I think it’s very unprofessional that I can’t even get a call back or response.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Fremragende beliggenhed på nordsiden, forbundet med Keystone Fashion Mall med masser af spisesteder og shopping; bekvemt til motorveje og en overkommelig køretur til centrum.
Relaterede gæsteanmeldelser
10
Scott
18. apr. 2025
·
Overnattede 1 nat
Nice location, very nice hotel
Nice location, very nice hotel
10
Frank
28. jul. 2025
·
Overnattede 2 nætter
Convenient location for upscale shopping and many choices for breakfast, lunch, and dinner.
Convenient location for upscale shopping and many choices for breakfast, lunch, and dinner.
10
Danni
7. nov. 2024
·
Overnattede 2 nætter
Perfect location for shops and restaurants. Our room was spacious, clean and comfortable.
Perfect location for shops and restaurants. Our room was spacious, clean and comfortable.
10
James
30. jul. 2025
·
Overnattede 1 nat
The hotel was located around all the things we needed great access to highway, centrally located
The hotel was located around all the things we needed great access to highway, centrally located
10
Heather
6. jun. 2025
·
Overnattede 1 nat
Love their comfortable beds, slept like a baby! Nice area walkable to fashion mall and restaurants. Nice hotel, I highly recommend!
Love their comfortable beds, slept like a baby! Nice area walkable to fashion mall and restaurants. Nice hotel, I highly recommend!
10
shahid
27. apr. 2025
·
Overnattede 2 nætter
Great location! Access to Fashion Mall and Dining places from the second floor. Staff was super nice.
Great location! Access to Fashion Mall and Dining places from the second floor. Staff was super nice.
8
Marylynne
25. apr. 2025
·
Overnattede 2 nætter
This Sheraton hotel is in the Keystone at the Crossing Shopping Mall on the north side of Indianapolis and is connected to that mall. The room was clean and comfortable. The staff was welcoming and helpful. You will spend $15 a day to park because it is not permissible to park in the mall parking lot overnight.
This Sheraton hotel is in the Keystone at the Crossing Shopping Mall on the north side of Indianapolis and is connected to that mall. The room was clean and comfortable. The staff was welcoming and helpful. You will spend $15 a day to park because it is not permissible to park in the mall parking lot overnight.
10
Danelle
21. nov. 2024
·
Overnattede 1 nat
Excellent hotel near great shopping!
Excellent hotel near great shopping!
10
Shaun
13. apr. 2025
·
Overnattede 1 nat
Amazing customer service and convenient location
Amazing customer service and convenient location
10
Joy
14. jun. 2025
·
Overnattede 2 nætter
Location is great. I’m an Indianapolis native so I’m very familiar with the city. I prefer to stay in this area versus staying downtown. The hotel is also connected to the mall. It’s a modern, clean, and peaceful space. The corner suite we were given was perfect. Staff were relatively friendly for the most part. Overall, no complaints.
Location is great. I’m an Indianapolis native so I’m very familiar with the city. I prefer to stay in this area versus staying downtown. The hotel is also connected to the mall. It’s a modern, clean, and peaceful space. The corner suite we were given was perfect. Staff were relatively friendly for the most part. Overall, no complaints.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Baren, restauranten og roomservicen på stedet får mange komplimenter, men morgenmad er ikke inkluderet og betragtes ofte som dyr, med lejlighedsvis varierende kvalitet eller personale.
Relaterede gæsteanmeldelser
8
Roger
1. jan. 2024
·
Overnattede 1 nat
Everything was great except my breakfast arrived cold.
Everything was great except my breakfast arrived cold.
10
Sean
26. maj 2025
·
Overnattede 2 nætter
The staff was friendly, professional, and helpful. The area was safe and the locals were kind and very friendly as well! The room and facilities were very clean and comfortable. The on-site restaurant had terrific food with plenty of options and service was quick and attentive, both in person and via room servic. (Extra props to Judy on the phone for room service for her great customer service!) My only criticism is that the window shades in my room were electronic and were broken to where they did not block out the light fully but that was only a slight issue. I will be staying here again and soon! I wouldn't stay anywhere else in Indianapolis.
The staff was friendly, professional, and helpful. The area was safe and the locals were kind and very friendly as well! The room and facilities were very clean and comfortable. The on-site restaurant had terrific food with plenty of options and service was quick and attentive, both in person and via room servic. (Extra props to Judy on the phone for room service for her great customer service!) My only criticism is that the window shades in my room were electronic and were broken to where they did not block out the light fully but that was only a slight issue. I will be staying here again and soon! I wouldn't stay anywhere else in Indianapolis.
10
John
18. jul. 2023
·
Overnattede 1 nat
Awesome property to stay at and stag is really nice.
Awesome property to stay at and stag is really nice.
10
Pam
30. jun. 2025
·
Overnattede 1 nat
There was a group of about 40 checking in. I was only 1 with a reservation. It seemed to me someone should have come out to help. Eventually they did. I loved the hottub and I was especially impressed with the food and room service!
There was a group of about 40 checking in. I was only 1 with a reservation. It seemed to me someone should have come out to help. Eventually they did. I loved the hottub and I was especially impressed with the food and room service!
10
Sherry
17. mar. 2025
·
Overnattede 2 nætter
This was a good experience. The room was very clean and the service was great. We added the breakfast option to our reservation. In the morning when we went to the hotel restaurant, we were promptly seated and given the breakfast menu. Service was prompt and fast. I sure do wish that Sheraton still offered the breakfast buffet. In the past when we visited the Indianapolis Sheraton, we always looked forward to the breakfast buffet - it was exceptional. Overall we had a very good experience. Thanks to the Indianapolis Sheraton team!
This was a good experience. The room was very clean and the service was great. We added the breakfast option to our reservation. In the morning when we went to the hotel restaurant, we were promptly seated and given the breakfast menu. Service was prompt and fast. I sure do wish that Sheraton still offered the breakfast buffet. In the past when we visited the Indianapolis Sheraton, we always looked forward to the breakfast buffet - it was exceptional. Overall we had a very good experience. Thanks to the Indianapolis Sheraton team!
10
Joelle
30. jul. 2025
·
Overnattede 1 nat
We had a lovely stay. The staff was warm and welcoming, the entire place was clean. The room were also well kept and the beds comfy. The only downside is that breakfast was expensive as well as parking fees.
We had a lovely stay. The staff was warm and welcoming, the entire place was clean. The room were also well kept and the beds comfy. The only downside is that breakfast was expensive as well as parking fees.
8
Teresa
30. sep. 2024
·
Overnattede 1 nat
Food and drinks that had to be purchased at every point was very expensive. Shower needs to be updated. Staff was exceptional every where; check-in, valet, bar, café.
Food and drinks that had to be purchased at every point was very expensive. Shower needs to be updated. Staff was exceptional every where; check-in, valet, bar, café.
10
Julie
19. aug. 2025
·
Overnattede 1 nat
Loved the staff, bar restaurant, check in registration was so helpful.
Loved the staff, bar restaurant, check in registration was so helpful.
10
yuridia
20. okt. 2024
·
Overnattede 2 nætter
Enjoyed our stay, room had bit of an odd smell when you first walked in, you have to pay for parking if you want to stay closer to the hotel which did not like that very much. Other then that have no complaints room was clean staff was very helpful and friendly. Room service was fast and food was good. Will stay here again if we ever happen to be back in the area.
Enjoyed our stay, room had bit of an odd smell when you first walked in, you have to pay for parking if you want to stay closer to the hotel which did not like that very much. Other then that have no complaints room was clean staff was very helpful and friendly. Room service was fast and food was good. Will stay here again if we ever happen to be back in the area.
10
Tim
20. okt. 2023
·
Overnattede 1 nat
Amazing except the coffee said Starbucks but didn’t taste anything like Starbucks. Bought a fresh brew in lobby that also said Starbucks. Very weak coffee. Went down the street to a real Starbucks.
Amazing except the coffee said Starbucks but didn’t taste anything like Starbucks. Bought a fresh brew in lobby that also said Starbucks. Very weak coffee. Went down the street to a real Starbucks.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Kevin
for 3 uger siden
·
Overnattede 1 nat
The bed was comfortable. The breakfast was good. The staff was very welcoming and attentive. They made us feel like truly valued guests!
The bed was comfortable. The breakfast was good. The staff was very welcoming and attentive. They made us feel like truly valued guests!
10
Melissa
for 3 uger siden
·
Overnattede 1 nat
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8
Alex
30. sep. 2026
·
Overnattede 3 nætter
Very good value. We travel a lot and stay in a vast amount of hotels and brands. This Sheraton at Keystone at the Crossing is a great value for today's prices and expectations. It's a no brainer for this location. Friendly, clean andprofessional. Great location. YES
Very good value. We travel a lot and stay in a vast amount of hotels and brands. This Sheraton at Keystone at the Crossing is a great value for today's prices and expectations. It's a no brainer for this location. Friendly, clean andprofessional. Great location. YES
10
Jared
28. sep. 2026
·
Overnattede 1 nat
All in all, a great hotel. My only complaint is the price but everything is expensive these days and it would not deter us from staying again
All in all, a great hotel. My only complaint is the price but everything is expensive these days and it would not deter us from staying again
10
Allison
24. sep. 2026
·
Overnattede 1 nat
Friendly and helpful staff.
Friendly and helpful staff.
Overnatningsstedets retninglinjer
Indtjekning
Udtjekning
Fra 15:00 til 00:00
Før 12:00
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-30: 151.6121899749756USD
- 2026-10-31: 146.60196485595702USD
- 2026-11-01: 109.1348236339569USD
- 2026-11-02: 109.1348236339569USD
- 2026-11-03: 109.1348236339569USD
- 2026-11-04: 109.1348236339569USD
- 2026-11-05: 109.1348236339569USD
- 2026-11-06: 227.99427312927244USD
- 2026-11-07: 218.50229930038452USD
- 2026-11-08: 109.15731435623168USD
- 2026-11-09: 109.38586317825317USD
- 2026-11-10: 109.38586317825317USD
- 2026-11-11: 109.38586317825317USD
- 2026-11-12: 133.53922342376708USD
- 2026-11-13: 1261.4625715820312USD
- 2026-11-14: 208.68003412704468USD
- 2026-11-15: 138.33806481781005USD
- 2026-11-16: 168.9341151435852USD
- 2026-11-17: 141.5716511024475USD
- 2026-11-18: 417.35900825805663USD
- 2026-11-19: 133.53922342376708USD
- 2026-11-20: 257.9182346801758USD
- 2026-11-21: 257.9182346801758USD
- 2026-11-22: 109.44191474266052USD
- 2026-11-23: 109.38586317825317USD
- 2026-11-24: 109.44191474266052USD
- 2026-11-25: 109.44191474266052USD
- 2026-11-26: 109.38586317825317USD
- 2026-11-27: 127.51489839057922USD
- 2026-11-28: 127.51489839057922USD
- 2026-11-29: 109.38586317825317USD
- 2026-11-30: 173.7013960105896USD
- 2026-12-01: 1189.5097673339844USD
- 2026-12-02: 370.49603655700685USD
- 2026-12-03: 111.45002593650817USD
- 2026-12-04: 269.0029038383484USD
- 2026-12-05: 318.35548138275146USD
- 2026-12-06: 158.26781958084106USD
- 2026-12-07: 597.9444459228515USD
- 2026-12-08: 191.4252648361206USD
- 2026-12-09: 191.4252648361206USD
- 2026-12-10: 130.44975385780333USD
- 2026-12-11: 229.07499037475586USD
- 2026-12-12: 130.44975385780333USD
- 2026-12-13: 109.44191474266052USD
- 2026-12-14: 109.38586317825317USD
- 2026-12-15: 111.45002593650817USD
- 2026-12-16: 111.45002593650817USD
- 2026-12-17: 111.45002593650817USD
- 2026-12-18: 127.51489839057922USD
- 2026-12-19: 127.51489839057922USD
- 2026-12-20: 109.38586317825317USD
- 2026-12-21: 111.45002593650817USD
- 2026-12-22: 109.38586317825317USD
- 2026-12-23: 109.38586317825317USD
- 2026-12-24: 111.62195900268554USD
- 2026-12-25: 128.95938233909607USD
- 2026-12-26: 127.51489839057922USD
- 2026-12-27: 108.93227035980225USD
- 2026-12-28: 109.44191474266052USD
- 2026-12-29: 111.45002593650817USD
- 2026-12-30: 112.454081533432USD
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, mindst 24 timer før du ankommer, for at arrangere indtjekning. Gæster modtager en e-mail med indtjekningsinstruktioner inden for 24 timer inden ankomst. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 21 år.
Du skal betale følgende fuldt refunderbare depositum.
Deposit: USD 50 per stay
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Børn i alderen 18 år eller derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
Begrænset parkeringshøjde.
- Gebyr for komplet morgenmad: 25 USD pr. person (cirkapriser)
- Gebyr for trådløst internet på værelset: 4.95 USD pr. nat (priserne kan variere)
- Gebyr for selvstændig parkering: USD 20 pr. dag
- Gebyr for parkeringsservice: 29 USD pr. nat (intet gebyr for indkørsel/udkørsel)
- Gebyr for sen udtjekning: 75 USD (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Renseri
Serviceydelser
Forretningscenter
Renseri
Beværtningsfaciliteter
Sikkerhedsboks
Hæveautomat
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Parkering
Parkering
Parking (Limited)
Aktiviteter
Swimmingpool
Indendørs pool
Pool (Indoor)
Udendørs møbler
Terrasse
Fitness Center (nearby)
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Wi-fi