Radisson Hotel Lenexa Overland Park

Hotel was reasonably priced and close to the convention center, where I spent most of the day and evening. My room was fine. Hallway carpets were terrible and need to be replaced. Parking lot paving needs a complete redo. One night, the front desk was not available when I called to complain about my neighbor's tv on too loud. Otherwise, the front desk was courteous and efficient. I didn't have kids with me, but the big open pool area looked like fun for the kids, but was loud when I was in the lobby. There are fire doors between this loud common area and the rooms, so the rooms were quiet.

They have a bar&grill but its only open on Friday and Saturday???

The property is OLD. I thought Radison was a good chain...this one not included. Water damage on all hall carpets. There was a rain storm amd all the bottom floor was water leaking. Many dryers and garbage.cans all over to deal with flooding. Im glad i only slept and showered there. Wouldnt want to hang in the hotel for long periods of time

We enjoyed the hotel's hot tub 5 stars just for that It was actually HOT and was functional So many hotels seem to be just giving up on tye maintenance

We enjoyed our stay. The pool was pretty crowded so we just observed from the lobby area.

The room was good and the breakfast was good especially it was free with the room. Although, when it was raining the inside of the building turned into a water park. Water was everywhere and big puddles in the lobby and the dining area

Staff was great. Hotel is showing its age. No bar or restaurant at the hotel had to go down the road to eat and have a cocktail. Overall the price was right for what we were looking for.

Room was very warm and temperature could not be adjusted. One of the elevators was not functioning. Restaurant was advertised but never open.

No shopping. No gym

Only one elevator for such a large facility.

Large spotless room Fantastic breakfast with good choices Friendly staff

This appears to be a very old hotel. There were some cosmetic problems, like a hole in the closet door, staples on the floor liner and the door security latch was bent. That being said, the hotel staff was very kind, put me in a quiet hallway, the room was very clean, the towels were fluffy and the bed was very comfortable. So, it is an old property, but I had a nice stay.

Bad smell in entire hotel, shower did not work in the room, and water leaks in the breakfast area. This property has a lot of deferred maintenance everywhere you look.

Room smelled horrible and there was stains on the bedding and the floor wasn’t clean and the tub was disgusting and the breakfast was terrible

Walking into our room, we saw two cockroaches. The staff was very nice and quick to change our room. They were not surprised, which means they've had this happen before. Besides that, the hotel and room was old and outdated.

My stay here was horrible . My husband woke up with bed bug bites on his arms. The shower wasn’t really clean . The lobby smelled really bad . It’s just not a really good hotel.

Property was disgusting. AC didn’t work. Room was dirty with what appeared to be bugs on the mattress. Staff was friendly but unable to help with the condition of the property.

Staff was nice, floor was dirty, lobby was hot, room smelled like chlorine.

The hallways look like a prison hallway. Rooms are ok. Only one chair available for 4 people. Room service cleaned and fixed one bed and left the other bed undone. Not really sure if they actually cleaned the beds or not. Found one insect/ant on the bed. Front staff was not fluent with English and hard to understand. Did not get information on how to exit the hotel or where to leave the key cards. Overall stay 2.5/5. Hope this help with future customers. Good luck!

Hotel is dated. Cleanliness was lacking, room had a stale moldy smell. One of the main reason for choice of hotel was for the Bar and Grill, which was closed due to management change. Breakfast buffet was decent. It had the bones of a once really hotel, that has fallen into cheap management group. There was a giant puddle of water on walkway on fourth floor. I had spotted it and missed out on a great lawsuit opportunity. I would stay again for the price if Bar and Grill was reopened.

Room needed updating, bathroom door would not shut. Our room had a view of the roof only. Lobby is dark. Could not control room temp. Overall just needs upgrades inside & out. Price was good.

The hotel appeara to he an old marriot courtyard so it has seen ots share of traffic from travelers. The lobby and eating atea were not air conditioned and share the same 'air space' as the pool whichnwas wark and humid. The hallway carpets need replaced. The room itself was ok. It was clean and everything was in working order. The bathroom is very small. So nothing fancy, just an average hotel and is proced accordingly.

First time here. Was happy not on the pool side of rooms. Requested top floor and was put on 3rd. Was a maze to find the room though. I do have to say the bed was very comfortable. The room was spacious. Could have had a couch in it instead of 1 chair. Also the tv is old and pixeled a lot. We stayed as a get away - about 3 hours away. Did want breakfast, but wanted to take it back to our room and was told we couldn’t. So had to venture out. Will more than likely find another hotel within the area next time.

Rooms are clean, however they are sparsely furnished. There’s room for a sofa and two chairs but there was only one armless chair the bed and tv/desk area. Would stay there again but the room could have been better plus the bed was firm and not really comfortable.

When I arrived, check in was very easy and quick. I unloaded my bags and went up to the room and found that the flooring in the rooms was wood laminate which is not to my liking but couldn't tell from the photos on hotels.com. I much rather prefer carpet in my rooms. The room was nice and clean, but the a/c couldn't keep up with the heat. I set it at 65* and it never shut off the entire weekend including during the night, so it was rather sticky in the room probably partly because of the indoor swimming atrium. I never experienced breakfast due to my scheduling and not getting in until 4am most nights so I slept in. The refrigerator/freezer was not working properly and didn't keep my pop cold or things frozen. The parking was not the best for as big as the hotel was and the parking lot needs a makeover due to the number of potholes it has. Overall, I would probably give this a 5/10 rating and maybe I just caught them on an off weekend.

Excellent hotel and staff. Poor internet

Room was ok. Nothing special. Carpet in the hallway was very worn and nasty looking. Walls Very thin. Traffic noise from highway was loud and kids running

Breakfast & pool were great. Staff were great. Room was very sparsely furnished. But the bed was very comfortable and there were a lot of tv channels. Everything was clean.

The walls were paper thin and you could hear everything like it was in your room. It made it harder to sleep at night due to the noise

The first room i was given was cold. The thermostat didn't work and the room was big and empty. They moved me the next day to a room that was acceptable, but still just ok. Not what you would expect from a Radisson Hotel

My daughter's HS basketball team was staying at this hotel which is why I booked a room there. I was traveling as a single parent with two young kids (2 years old and 4 months old). I booked the suite so that I could have the extra space for two pack n plays for the kids. My sister lives in town so I dropped off my kids at her house on Friday around 3 so that I could come check in and get the room set up. The room immediately felt warm so I messed with the thermostat, got things set up and left. I didn't return to the room with my kids until probably 8PM. The room still hadn't cooled down but I decided to push through because I needed to get the kids to bed. The next morning when we were leaving for the day, I said something to the person at the front desk about the AC not working in my room. She wrote my room number down and said someone would look at it. I was grateful and moved on with my day. Again, we returned to our room after a long day of basketball around 8PM and the room was STILL hot and I had received ZERO communication from staff that they were not able to either look at or fix my AC. I put my kids to bed (which was a struggle because it was so hot) and immediately called downstairs. No answer. I call again. No answer. I began calling over and over again from both the hotel phone AND my cell phone. I even had my husband back home calling as well. I tried for over an hour and absolutely no one picked up. How completely ridiculous.

Desk clerk was very helpful and kind

Service cleanliness was terrible very old accommodations Very unfriendly not willing to do their jobs Would rather talk or watch something on screen. Would not give receipt saying paid Many more problem to much to lidt

We enjoyed our stay at the Radisson. Though it was only an overnight stay, it was very comfortable. The breakfast buffet on Saturday morning was excellent. Our only issue was with the front desk help. Don't get me wrong, they were friendly and doing their best, but they forgot to return my ID to me. I had to call them to get it mailed back to me. I must take some of the blame for not making sure they returned it. But this should not be the case at a well run, first class hotel. Their service and care for the customer's well being should be their top priority.

When we checked in at 7:30pm, the receptionist was on her cell phone the entire time talking to someone that did not sound business related. The check in process would have gone much easier if she would have taken care of us, the customer, first and then talked to her friend. On the 3rd day of our stay, the air conditioning in our room went out about 7:30pm. I called the front desk and same receptionist told me that maintenance had left for the day. I asked her what are we supposed to do? She said we could come get a fan that only somewhat helped in the hot room. Thankfully, it wasn't 100degrees outside! The next morning I inquired at the reception desk if anyone had reported that our A/C was out. She said no so wrote it down. Maybe about 2pm the A/C was finally fixed. We decided to check out early as our business was complete. We checked out about 3pm and did not stay our last night. The room was relatively clean. Most stay were very pleasant. Breakfat was great but I probably would not stay at this hotel again.

Very "grumpy or disgruntled staff" from check-in and throughout stay, the breakfast bar staff being hte exception. Staff wouldn't answerer phone from inside the hotel, or before arriving. Did not feel welcome at all. Was asked if I was "stupid", elevator out of service throughout stay. OBVIOUS prostitution ring going on. Charged the wrong rate, wouldn't get any assistance, told "take it or leave"

Staff was rude. Made us feel like a burden

The hallways look like a prison hallway. Rooms are ok. Only one chair available for 4 people. Room service cleaned and fixed one bed and left the other bed undone. Not really sure if they actually cleaned the beds or not. Found one insect/ant on the bed. Front staff was not fluent with English and hard to understand. Did not get information on how to exit the hotel or where to leave the key cards. Overall stay 2.5/5. Hope this help with future customers. Good luck!

Staff was great. Hotel is showing its age. No bar or restaurant at the hotel had to go down the road to eat and have a cocktail. Overall the price was right for what we were looking for.

Kaitlyn at the front desk was extremely helpful! She went above and beyond to make sure our accommodations and stay was top-notch!

Great location for shopping, resting, and spending quality time with my kids during their soccer tournament.

Hotel was reasonably priced and close to the convention center, where I spent most of the day and evening. My room was fine. Hallway carpets were terrible and need to be replaced. Parking lot paving needs a complete redo. One night, the front desk was not available when I called to complain about my neighbor's tv on too loud. Otherwise, the front desk was courteous and efficient. I didn't have kids with me, but the big open pool area looked like fun for the kids, but was loud when I was in the lobby. There are fire doors between this loud common area and the rooms, so the rooms were quiet.

We needed a quick pkace to stay. It convenient and price was bad.

Was probably a very nice property at one time. Right next to major highway so was a little bit noisy. Rooms were dated but clean. Good sized. Beds were comfortable. Good sized main area. Was perfect for softball team to meet up and have dinner. Pool and hot tub were clean and fun atmosphere. Staff was very accommodating and friendly. What I would expect for a $100 a night hotel.

Great location for a busy baseball weekend.

Very accessible for the reason I came to Overland Park.

Close to everything

Great access to the highway!

Location and price was good

Convenient location

The breakfast was not good. They ran out of alot and didn't refill. The milk was out so I asked for some and she brought 1 16 oz bottle out whi h got snatched right away. Ice water jugs were empty and not refilled. Potatoes were cold and hard and eggs were cold and dried up

The hotel advertisement said Bar and restaurant but the Bar is only open on Friday and Saturday nights and the restaurant is only open for breakfast. I only choose Hotels with a bar and restaurant. So I will not choose this one again.

The breakfast was the best I’ve ever had. Phenomenal. Clean presentation of the hotel.

Better English by desk staff. Give printed receipt at end of stay. Breakfast serving system was bad. Depressing paint colors on walls and the place needs a paint job, -professional.

Person at front desk was rude--not helpful---No free breakfast--$12 per person ? no resturant open on site ? pool closed -- Fan for a/c was loud -- not a good experience-- wish I would have stayed elsewhere

Long wait to check-in. Old and dirty facilities. Bed and linen were very good. Breakfast was fresh and tasty- step Above typical Holiday Inn Express.

Great property Food for breakfast was great

It was okish. 12.00$ for a breakfast that was substandard at best. Every other place I have stayed had better food for free.

Room was very warm and temperature could not be adjusted. One of the elevators was not functioning. Restaurant was advertised but never open.

Hopefully, this place is on the up swing. Beautiful lobby. Bar/restaurant was closed. Older furniture and carpet. But a clean serviceable room. Not snaZzy, but ok.