貝斯特韋斯特布倫特里旅館

Staff was nice. Limited amenities. Simple breakfast small dining area not much public space

The hotel has free parking and a decent free breakfast (no bananas though). Room was clean/pretty standard.

The gentleman who checked us in was efficient, kind, and had a great sense of humor. Breakfast in the morning was very good. My 5 year old son LOVED the automatic pancake maker. Lots of parking. Easy to find the hotel. Clean rooms. Everything worked well. It was relatively quiet (on our second night, we could hear water running in the room above us for about 30 minutes).

Stay was good just when I booked it online it stated gym was open 24/7. It was wrong. It had set hours 6-9

The staff was helpful, breakfast was good, 24 hour. Coffee was nice.

Well I like the gym was pretty clean the breakfast the rooms are very well kept the hotel overall was well kept

The computer system was down when we arrived. One ice machine in the entire building and it was on the first floor. The bathroom was so small that when you’re done taking a shower, the sink, mirror, and hair dryer was in the room’s foyer. Other than that, the stay was pleasant and the staff was very polite and courteous.

Great location. Close to the mall. Free parking

Easy check in and check out,great price, breakfast, clean, quiet, comfortable, lots of parking, very friendly staff!

Comfortable accommodations, great service, clean room, and nice "free" breakfast. Fresh coffee 24/7. Stayed one night and was very satisfied.

Bed bugs all over the beds. A hostile and defensive attitude from owner when shown evidence. Room was stuffy and had an odor. Refund was refused. We spent $300 on the room and maybe 10 minutes inside the room before leaving.

IF you want a place to lay your head this place does the bare min of that. We were told that our room was cleaned ahead of our arrival and that it would not be cleaned (sheets changed or bed made, bathroom items restocked etc) again. Additionally we were instructed to bring the used towels downstairs to get new ones. When i did this they didn’t take them from me but led me to the laundry room where they told me to place them in the bin. Same thing with the trash we had to bring it down and told which trash can to put it in. My sister and I just bought towels since the ones they provided were stained and looked like they hadn’t been washed with bleach. The place still has the writing on the wall of the rm numbers from before the plaque was put up. Tap on the ceiling was obvious and patched areas on the wall was not covered over with wall paper. Would not stay again

The bedding in the room smelled like it had not been cleaned, very much body smell. The bathroom around the bathtub looked dirty. There was garbage bags in the parking area, where possibly homeless people had been during the night.

The room was above the HVAC unit for the building and quite noisy; it was missing a hairdryer (plate was still attached to the wall) and the heater vent had a lot of dust in it.

Receptionist not welcoming, rather more authoratarion , asked me if i smoke and i said no, again while signing she wanrned me if i smome will be $250, everyrhing sounded like she was doing a favour on me while checking in. Got off the elevator smelled bad , old or uncleaned carpert. Average place between and motel and a hotel , not worth it for 300 a night.

Very clean, and peaceful visit. Hotel is away from busy highways.

Not the cleanest place to stay. Lobby receptionist very rude

Hotel and room were clean and orderly. A couple of bottles of water would have been nice. Breakfast was simple but adequate. Rust stains around the tub drain need to be removed and apparent hand dirt on inside edge of bathroom door should be cleaned off, otherwise fine.

Delicious breakfast and clean room.

We stayed at this hotel with our little child, and unfortunately, the experience was very disappointing. We requested a baby crib in advance, but it was not provided. The biggest issue, however, was the strong smell of dampness or mold in the room. The window could not be opened, and the air conditioner also emitted a bad odor, making it very difficult to breathe. These conditions are completely unacceptable, especially when traveling with a child.

Best thing was the very friendly staff. Walls were paper thin. Fridge made a constant noise which was actually welcomed once our neighbors got too loud overnight. Our door didn’t lock unless we used the deadbolt which was impossible once we left the room.

Very average hotel from the service to the quality. I can mention a noisy window air conditioner and the old TV controller (it was difficult to switch the channels). The hotel wasn't bad but overpriced for base service.

Clean room, but the bed was too hard and uncomfortable. Breakfast is good, plentiful. Staff at front desk was difficult to understand.

The room was above the HVAC unit for the building and quite noisy; it was missing a hairdryer (plate was still attached to the wall) and the heater vent had a lot of dust in it.

My room was okay. I had no coffee maker, no tea, and no water. The small fridge in the room was noisy.

All in all our stay was good. Just needed a place to sleep after a show. Front desk staff was accommodating when we arrived 30 minutes early and waived the early check in fee. We were however unhappy with the queen bed situation. When we checked in and went to our rooms we found the beds to be oddly smaller, thinking there was an error we went to the front desk and where told we did have queen beds however, these were “mini queens”. No where on the hotel site does it say anything about mini queen beds. We did a little research and found that this was an actual thing. If this were clearly stated on the room description, we probably would have stilled stayed, it just wouldn’t have been such a surprise. Breakfast was also broken down at 9am when the front desk said 10am which was a little disappointing. Lastly, the smoke detectors in the room where removed from the ceiling but the exposed wires were left hanging. Again, this was just a place to sleep for a few hours but the price didn’t reflect what we received.

I wish the sink was located inside the bathroom instead of in the room itself that’s problematic for my partner who was asleep when I was using the sink 😂!

Had a 2 queen bed room, everything in the room was clean and appropriate to stay in, didn’t care for the fact that I opened the hall door to the bathroom vanity, that was open to the sleeping quarters. Toilet and shower were in the bathroom, but no sink in there.

Room was clean & comfortable. Staff went over & above to fix a small issue with the bathtub. Would definitely stay again.

Beds were comfy. Bathroom was tiny for 1 person let alone 4 people and some towels were stained. Only 1 shampoo, conditioner and lotion provided to be shared among 4 people which wasn’t ideal. Good choice at breakfast although dining area was cramped. Staff were pleasant and polite. Room was fine but could do with updating. We would’ve liked to have a safe. Handy having the fridge and microwave. Good price and we found it easy to drive to Quincy Adam’s station and park there to get into Boston on the train. Good dining options nearby. Okay for the three nights we were there but glad it wasn’t longer.

We witnessed 2 uncomfortable incidents at the front desk. The manager was sharing some personal political beliefs when we checked in. Later there was a big disruption as a family was arguing with the manager about their reservation and it appeared he was not going to allow them to stay. We did not see how the situation was resolved. All other staff was friendly and helpful.

The Receptionist was extremely rude and she deducted money from my credit card claiming that it’s a security deposits which I haven’t received until now.

During our stay we were first greeted by the hotel manager, Raj. My boyfriend and I were in town for a wedding, check-in was going fine until he made a comment about human trafficking, making me extremely uncomfortable. Continuing this interaction, he talked about unruly visitors he has kicked out and fined. Not exactly what you want to hear checking in somewhere you’re staying for 4 nights. Head up to the room and we are met with the smell of urine and must, turned on the AC to try to maybe move the smell around with no success. This alone makes me feel like I am somewhere unclean/unsanitary. After examining our sheets and towels, the sheets don’t particularly smell great but, that could just be from stale air in the room, and some of our towels were stained even after getting new ones. The shower itself heated up well and water pressure was fine, the tub was uneven and felt like it was sinking into the floor below us with obvious water damage on the ceiling. Being there for 4 nights having a TV was nice except for when it would randomly disconnect from the service. Breakfast is included staying here, unfortunately after the first morning we decided to omit breakfast due to just subpar quality. We were not pleased with our overall stay especially for the price it was.

Excellent service

The gentleman who checked us in was efficient, kind, and had a great sense of humor. Breakfast in the morning was very good. My 5 year old son LOVED the automatic pancake maker. Lots of parking. Easy to find the hotel. Clean rooms. Everything worked well. It was relatively quiet (on our second night, we could hear water running in the room above us for about 30 minutes).

Front desk woman when I got in Tuesday night was pretty unfriendly.

Nice location, staff and comfy beds!

The Best Western charged us an extra 20 dollars for our 17 year old who should have been free. We have never been charged extra before. The desk people were unfriendly and were rude to our nephew when he asked a question. The lady who staffed the breakfast was friendly and very helpful which, along with the clean hotel got a Okay rating.

The hotel manager was wonderful and very helpful!

Great, clean place with very friendly staff. Would definitely stay again.

It was a little far from the airport but was bettere prices then close to the airport and seemed like not a lot of places to eat close by

Lovely staff, a solid, clean hotel, and conveniently located for local business purposes.

Great spot for price and proximity to Logan Air Terminals.

Very clean, and peaceful visit. Hotel is away from busy highways.

The hotel is away from everything but not too far away. It’s quiet & very clean. Besides seeing the crows & rabbits in the parking lot it’s a really nice place.

10 minutes away from railway & public parking to get into downtown Boston redline. Safe, clean, friendly staff. Good for 1/ 2 night stay visiting/ sightseeing. Mall close by. Would definitely stay again for short term visit.

Great location- very clean, excellent staff! Convenient to Logan Express for an early flight

Overall a good place to stay. It is located in a business/industrial park area so I think this is more business hotel. Quiet on weekend.

Clean room, lot of shopping and restaurants around the hotel

Ideal for easy access the highway. Best if you are working in the area and you need a good place to stay.

Would like more choice of fruit and yogurt

Great stay. Right when I got there the man at the front desk was SO friendly. Hotel was clean & room was great. A bit of a distance from downtown Boston but for the price I didn’t mind the 25 minute drive. Breakfast in the morning had fresh eggs, sausage, pancakes, etc… overall great stay!

while the hotel states non smoking as all hotesl do, in the middle of the night, we smelled someone from other room(s) smoke which get to our room either through air conditioning or other air filbrer breakfast was fine with a yogurt machine that is nice. it can get crowded

Breakfast not good

The hotel was clean and the bed was very comfortable. The staff were all friendly and helpful. Also, the breakfast was excellent!👍

we sleep well and the breakfast is good

The breakfast choices were very limited and they did not brought out enough food on the weekend days so we had to wait for them to make more because only a few people could eat at a time

Staff was really nice, breakfast was good. Toilet kept squeaking due to a part going bad.

Parking was free and easy. Staff was friendly. The room was decently clean. The breakfast was the same boring stuff everyday.

The hotel was fine. Didn't spend a whole lot of time here. Got in late and left the next morning. My partner said the warm breakfast was just meh.