Name: Extended Stay America Suites - Boston - Marlborough
Address: 19 Northborough Road East, Marlborough, Massachusetts, USA, Marlborough, Massachusetts, US
Price range: 82 $–187 $ per night
Rating: 7.32

Was Gäste sagen

Im Extended Stay America Suites - Boston - Marlborough werden in den Bewertungen durchgängig sehr eingeschränktes Frühstück, veraltete Innenräume sowie häufige Probleme mit Sauberkeit und Instandhaltung genannt. Einige Gäste schätzen jedoch die günstigen Preise, die haustierfreundlichen Zimmer mit Küche und die gute Anbindung an nahegelegene Restaurants und Autobahnen.

Es gibt Berichte über Personalmangel, langsame oder problematische Check-ins sowie gelegentliche Überbuchungen oder Schlüsselprobleme, die sich über mehrere Aufenthalte wiederholen. Viele beschreiben Rauch- oder muffige Gerüche, Lärm von anderen Gästen und wiederholte Feueralarme sowie abgenutzte Einrichtungen. Positiv werden von einigen die freundlichen Mitarbeiter an der Rezeption und die Lage für kurze, preisbewusste Aufenthalte hervorgehoben. Erwarten Sie eine einfache, zweckmäßige Unterkunft mit erheblichen Schwankungen je nach Zimmer.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Ausstattung ist sehr begrenzt, mit einem Kaffee-/Haferflockenfrühstück zum Mitnehmen und In-Room-Küchen, deren Geschirr oder Kaffeemaschinen oft nur auf Anfrage erhältlich sind. Mehrere Bewertungen bemängeln nicht funktionierende Aufzüge oder Eis-/Wassermaschinen.

Reinigung

Das Feedback zur Sauberkeit ist überwiegend negativ: schmutzige Zimmer und Flure, starke Rauch- oder muffige Gerüche, klebrige Böden, fleckige Bettwäsche und Schimmel werden häufig erwähnt. Gelegentlich werden auch Schädlinge gemeldet, darunter Kakerlaken und gelegentlich Bettwanzen.

Zimmer

Die Zimmer sind einfach und veraltet, mit häufigen Wartungsproblemen (kaputte Armaturen, Macken bei Fernseher/Klimaanlage, Probleme mit Türen/Schlössern) und deutlichem Lärm von anderen Gästen oder Türen; die Zuverlässigkeit des WLANs variiert. Studios verfügen über Küchen, aber viele fanden die Betten unbequem und die Ausstattung wurde nicht aufgefüllt, es sei denn, dies wurde angefordert.

Dienstleistung

Die Freundlichkeit des Personals wird oft gelobt, aber viele berichten von Personalmangel, langen Wartezeiten und erheblichen Check-in-Problemen, einschließlich Überbuchungen oder der Zuweisung bereits belegter Zimmer. Die Reaktionsbereitschaft variiert stark von Aufenthalt zu Aufenthalt.

Ähnliche Gästebewertungen

4

Kayleigh

1. Juni 2025

·

Aufenthalt am 1 Nacht

Property itself left much to be desired, including they only had one staff member for the whole hotel. Poor guy was running aroubd like crazy doing check ins, maintenance issues, everything. There was not even a manager assigned to the building let alone on call for issues. Worker was super helpful but really disappointed in how the place was poorly kept and vlatently understaffed

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2

Jannie

25. Nov. 2024

·

Aufenthalt am 1 Nacht

I called 4 times after booking, starting over a month in advance. Every time I called, I advised I’d be a late check in. I was assured by each person that would not be a problem at all. Then on the day of my stay, my flight was delayed and the line for budget rental was nearly 3 hours long. Exhausted and frustrated, I finally arrived at the hotel ready to sleep only to be told that I could not be checked in because the system wouldn’t allow it. Not one person advised me there was a hard cut off for checking in, though I called 4 times letting them know my plane was landing after midnight. So I left after requesting a refund and drove an additional hour, thankfully finding a Holiday Inn that checked us in so we could sleep a little that morning at a discounted rate. This was a horrible experience and nobody I’ve told this story to could believe that a hotel would turn away guests for a room that was already paid for.

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4

Sean

23. Feb. 2025

·

Aufenthalt am 1 Nacht

Been waiting for 15 min to check in still no one around

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2

Brian

31. Aug. 2025

·

Aufenthalt am 1 Nacht

When I arrive, I had to wait for the gentleman working the desk to stop flirting with a woman before he finally served me. Then he finally gives me a key to my room. I go to my room, open it, and walk in on a person cooking their dinner. I go back to the front desk, and the gentleman is no longer there, but a woman who appears to be his superior has now taken over. She told me that he “had a long day,” and doesn’t know why he made that mistake. Then she gives me a key to a second room. I opened that door, and I find a gentleman sleeping on his bed in his room. So TWICE I was given room keys to OCCUPIED rooms. Then I had to wait in line again for multiple other people to be served. I had been at the establishment for half an hour and had no room. Finally, the woman very proudly states that she herself has checked the next room, and proceeds to walk me there and show me that there’s no one staying in it, as if this is some sort of amazing accomplishment on her behalf. If there was a grade lower than zero stars this place deserves it. They are a literal clown show and have no clue how to run a business whatsoever. The female employee murmured something about refunding my stay, but I’ve not received any indication that that has actually happened.This was one of the worst experiences I have ever had at a hotel, and I am a musician who travels around the country and stays in hundreds of hotels each year. They win the prize for 2025.

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6

Jennifer

21. Juli 2025

·

Aufenthalt am 2 Nächte

The hotel was understaffed, had no ice machine, and no hair dryers in the rooms. I had to call the front desk on three different occasions and no one ever answered. My room smelled aweful and was very hot when I arrived. I have never been to a hotel that didn't have the ac running when you arrived. There was only one person at the desk during checkin time and some people waited for 30 minutes. The manager didn't seem to know how to handle an annoyed customer and instead of jumping behind the desk to help her employee she headed up the elevator with no explanation. I will never stay here again. Outside the side door there were cigarette butts all over the ground. Why not have a receptacle for them so people don't need to throw them on the ground. For the price, I expected more.

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2

Michele

1. Mai 2023

·

Aufenthalt am 1 Nacht

Room was not ready upon arrival after driving 6 hours to get there. Housekeeping had only made the bed, but did not clean up the bathroom. Trash in the tub, sink, countertops, dirty towels everywhere and trash cans were still full. Plus the hotel smelled. Front desk person was brought in from another location, had no idea where anything was, plus no support staff on-site to assist. Housekeeping wasn't even available to clean room. Card system was fawlty, as we were given key cards for two other rooms, none of them worked. After 3 attempts to access 2 other rooms, and over 1.5 hours trying to get help, we left the property to seek out other hotel options in the area. Was told I couldn't cancel reservation with them, would have to go through Expedia, and even then would get charged double room rate. Out $125 for a room we never stayed in. Would NEVER go back!

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10

David

22. Jan. 2025

·

Aufenthalt am 2 Nächte

We always stay at this hotel when we visit MA. Conveniently located for shopping and restaurants. Staff is friendly and professional. Will return in June 2025 !

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10

Anthony

23. Juni 2025

·

Aufenthalt am 7 Nächte

Neat and excellent service

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10

David

20. Jan. 2025

·

Aufenthalt am 2 Nächte

Love this location, staff... especially Corey, is wonderful...dining options are awesome. Have stayed here often when I come to MA.

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2

Brian

15. März 2025

·

Aufenthalt am 1 Nacht

I made the reservation via Expedia. Received a confirmation number then when I arrived at the hotel hours later the front desk told me they were over booked with no rooms at 11PM at night. Why would a hotel allows a third party to book a room with no availability? Not to mention the rude behavior of the half stoned front desk attendant! Marty classy extended stay you rejects.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Lage direkt an der Autobahn in der Nähe von Restaurants und Einkaufsmöglichkeiten; einige Gäste fanden es ruhig. Wenige erwähnten zwielichtige Aktivitäten oder Rauchen in der Nähe der Eingänge.

Gastronomie

Das Frühstück ist äußerst einfach – typischerweise Kaffee mit Haferflockentütchen, Müsliriegeln oder Muffins – und es können manchmal Artikel oder heißes Wasser ausgehen. Mehrere Gäste bevorzugten stattdessen nahegelegene Restaurants.

Monat	Durchschnittspreis
Januar	83 $
Februar	86 $
März	88 $
April	102 $
Mai	119 $
Juni	141 $
Juli	132 $
August	119 $
September	104 $
Oktober	117 $
November	91 $
Dezember	86 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $86	15 $85	16 $85	17 $82	18 $91	19 $135
20 $101	21 $102	22 $106	23 $102	24 $101	25 $142	26 $146
27 $102	28 $108	29 $105	30 $104

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $115	2 $159	3 $169
4 $105	5 $113	6 $115	7 $111	8 $109	9 $157	10 $187
11 $106	12 $108	13 $112	14 $106	15 $114	16 $170	17 $178
18 $116	19 $107	20 $113	21 $113	22 $114	23 $165	24 $169
25 $106	26 $105	27 $107	28 $108	29 $108	30 $163	31 $168

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Studio, 2 Queen-Betten, Nichtraucher

Studio, 1 Queen-Bett, Nichtraucher

Studio, 2 Doppelbetten, Nichtraucher

Deluxe-Studio, 1 King-Bett und Schlafsofa, Nichtraucher

Studio, 1 Queen-Bett, barrierefrei, Nichtraucher

Gästebewertungen

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

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Optionale Extras

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