My experience was a mixed bag. The first night, I couldn’t sleep because people were talking outside - or in the room next door - until 4:30 a.m. The next morning, I asked to change rooms, and the staff, especially Charles, went out of their way to help. They upgraded my room at no extra charge and even moved my belongings while I was away. I was finally able to get a good night’s sleep. The next day, I noticed some mold on the breakfast food. I notified the staff, and they handled it right away, throwing out the whole batch that could have been affected. Bottom line: they are trying, and the hospitality was far beyond what I would expect from a motel. The room quality was also better than expected. That said, it is still a motel, by a main road, with thin walls, people hanging out outside, and a breakfast quality that could be improved. I like to imagine that my second night was more the norm than my first.
My experience was a mixed bag. The first night, I couldn’t sleep because people were talking outside - or in the room next door - until 4:30 a.m. The next morning, I asked to change rooms, and the staff, especially Charles, went out of their way to help. They upgraded my room at no extra charge and even moved my belongings while I was away. I was finally able to get a good night’s sleep. The next day, I noticed some mold on the breakfast food. I notified the staff, and they handled it right away, throwing out the whole batch that could have been affected. Bottom line: they are trying, and the hospitality was far beyond what I would expect from a motel. The room quality was also better than expected. That said, it is still a motel, by a main road, with thin walls, people hanging out outside, and a breakfast quality that could be improved. I like to imagine that my second night was more the norm than my first.