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Best Western Springfield West Inn

139 $US

/nuit

Moyenne pour septembre

Best Western Springfield West Inn - Image 1

Best Western Springfield West Inn - Chambre

Best Western Springfield West Inn - Chambre

Best Western Springfield West Inn - Salle de bain

Best Western Springfield West Inn - Salle de remise en forme

Sélectionnez les dates pour voir les prix et les disponibilités

139 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Best Western Springfield West Inn, les prix par nuit s'élèvent en moyenne à 95 $US pendant le mois le moins cher (décembre) et à 139 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.

Prix moyen par nuit à Best Western Springfield West Inn selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	102 $US
février	97 $US
mars	97 $US
avril	102 $US
mai	122 $US
juin	112 $US
juillet	108 $US
septembre	139 $US
octobre	118 $US
novembre	118 $US
décembre	95 $US

Le plus cher : septembre (env. 139 $US)

Le moins cher : décembre (env. 95 $US)

À propos de cet établissement

Profitez des options de loisirs (une salle de fitness ouverte 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un distributeur automatique de boisson...

Équipements

Profitez des options de loisirs (une salle de fitness ouverte 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un distributeur automatique de boissons et d'en-cas.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de départ express et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Un petit déjeuner continental gratuit est servi tous les jours.

Chambres

Les 53 chambres climatisées de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un bureau et une cafetière ou une bouilloire, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

Se situant à West Springfield, Best Western Springfield West Inn est à 1 min en voiture de Connecticut River et à 6 min de MassMutual Center. Cet hôtel se trouve à 5,5 km de Holyoke Mall et à 5,8 km de Exposition Eastern States Exposition.

À proximité

Connecticut River(0.1 miles)
Eastern States Exposition(0.5 miles)
Cinemark West Springfield 15(0.8 miles)
Veterans Field(0.8 miles)
West Springfield Town Common(1 miles)
Majestic Theatre(1 miles)
Riverdale Shops(1 miles)
West Springfield Town Hall(1.1 miles)
Alice Carson Playground(1.5 miles)
Olympia Ice Center(1.8 miles)
Westfield River(1.8 miles)
Roberto Clemente Field(2.2 miles)
Brightwood Ave. Park(2.2 miles)
Robinson State Park(2.4 miles)
Storrowton Village Museum(2.5 miles)
Gare de Springfield Union (ZSF)(5 miles)
Aéroport municipal de Barnes (BAF)(13.8 miles)
Aéroport international de Bradley (BDL)(22.4 miles)

Parking
Chambres non-fumeurs
Centre d'affaires
Distributeur automatique
Laverie
Parking gratuit

Emplacement

429 Riverdale Street, West Springfield, Massachusetts, États-Unis d’Amérique

Connecticut River (0.1 miles)

Eastern States Exposition (0.5 miles)

Cinemark West Springfield 15 (0.8 miles)

Veterans Field (0.8 miles)

West Springfield Town Common (1 miles)

Majestic Theatre (1 miles)

Plus d'informations sur l'emplacement

Options de chambre

6

Chambre Standard, 1 grand lit, accessible aux personnes à mobilité réduite, baignoire

Détails de la chambre

1 Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Chambre Standard, 1 très grand lit, non-fumeurs, réfrigérateur et four à micro-ondes

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Four à micro-ondes

5

Chambre Standard, 2 lits doubles, non-fumeurs

Détails de la chambre

2 Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs

7.7

Bien

Basé sur 1 004 avis vérifiés

Qui séjourne ici ?

Affaires

23%

Couples

19%

Familles

38%

Groupes

12%

Solo

5%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

D'après les récents avis, le Best Western Springfield West Inn est fréquemment salué pour son personnel accueillant et ses chambres généralement propres et confortables, mais certains problèmes récurrents sont signalés, notamment des espaces vieillissants, des problèmes d'entretien et des rénovations en cours affectant les équipements tels que l'ascenseur et la piscine.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

D'après les récents avis, le Best Western Springfield West Inn est fréquemment salué pour son personnel accueillant et ses chambres généralement propres et confortables, mais certains problèmes récurrents sont signalés, notamment des espaces vieillissants, des problèmes d'entretien et des rénovations en cours affectant les équipements tels que l'ascenseur et la piscine.

De nombreux clients trouvent le petit-déjeuner gratuit adéquat et bien servi, bien que l'offre et la fiabilité du matériel varient. L'emplacement est pratique pour accéder au Big E, au Baystate Medical Center, aux commerces et aux autoroutes, mais plusieurs remarquent une ambiance peu sûre à proximité et une faible accessibilité à pied. Attendez-vous à un séjour économique, sans fioritures, avec une qualité d'entretien et de service variable pendant les rénovations.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

L'hôtel est en cours de rénovation : des pannes récurrentes de l'ascenseur ont été signalées et la piscine est fermée. Le stationnement est facile, mais on relève quelques problèmes occasionnels comme des distributeurs automatiques/buanderie vides, des nids-de-poule sur l'allée et des portes extérieures qui ne se verrouillent pas toujours de manière fiable.

Avis de voyageur à ce sujet

4

Joanne

22 sept. 2023

·

A séjourné 1 nuit

It’s is NOT a 9 minute walk to The Big E. Elevator was down at not repaired during our stay on the third floor. Limited free breakfast, and the toaster was broken.

It’s is NOT a 9 minute walk to The Big E. Elevator was down at not repaired during our stay on the third floor. Limited free breakfast, and the toaster was broken.

8

Heidi

7 juil. 2025

·

A séjourné 1 nuit

Great hotel. Under renovation. Nothing fabulous, nothing horrible.

Great hotel. Under renovation. Nothing fabulous, nothing horrible.

6

Sean

18 sept. 2023

·

A séjourné 1 nuit

“Systems were down”. When I arrived, I was told they did not have me on their list. I booked through a third party site (Expedia) and was told their systems were down and they over booked. I waited for about 25 minutes before another employee showed up. Shortly after I magically had a room. During this time, I over heard staff saying the elevators were not working again and they also couldn’t make room keys because that system was also “down”. Once my room was ready, the employee had to prop the door open to my room so we could get in. I haven’t stayed at a Best Western for sometime and I won’t be any time soon.

“Systems were down”. When I arrived, I was told they did not have me on their list. I booked through a third party site (Expedia) and was told their systems were down and they over booked. I waited for about 25 minutes before another employee showed up. Shortly after I magically had a room. During this time, I over heard staff saying the elevators were not working again and they also couldn’t make room keys because that system was also “down”. Once my room was ready, the employee had to prop the door open to my room so we could get in. I haven’t stayed at a Best Western for sometime and I won’t be any time soon.

8

Gerardo

20 août 2025

·

A séjourné 3 nuits

Overall I like this hotel very clean however the only negatives I would say was the elevator was not working but was fixed quickly and the other would be toilet was dirty but happy to stay at this hotel and will star again

Overall I like this hotel very clean however the only negatives I would say was the elevator was not working but was fixed quickly and the other would be toilet was dirty but happy to stay at this hotel and will star again

4

kym

2 juil. 2025

·

A séjourné 1 nuit

We were here for a tournament, selected by team travel agency. The hotel was under renovation. The pool was closed, which we were counting on for the team to relax after a day of games in the heat. There was no where for our team to socialize. Total disappointment. When I checked in with my daughter there were visible crumbs on the sheets and comforter, along with long black strands of hair visible on one of the pillows. There was a lamp with no bulb and missing the lamp shade. We had our room changed and the second room was better. The evening staff were very nice and did their best to accommodate us.

We were here for a tournament, selected by team travel agency. The hotel was under renovation. The pool was closed, which we were counting on for the team to relax after a day of games in the heat. There was no where for our team to socialize. Total disappointment. When I checked in with my daughter there were visible crumbs on the sheets and comforter, along with long black strands of hair visible on one of the pillows. There was a lamp with no bulb and missing the lamp shade. We had our room changed and the second room was better. The evening staff were very nice and did their best to accommodate us.

6

Margaret

8 juin 2025

·

A séjourné 1 nuit

Large potholes all across the driveway. Facility appeared to be having some maintenance upgrades. Room was clean but you could tell there was a lot of wear. One lamp in the room didn't work. AC in the room was very loud when it cycled on, which caused sleep disruptions throughout the night.

Large potholes all across the driveway. Facility appeared to be having some maintenance upgrades. Room was clean but you could tell there was a lot of wear. One lamp in the room didn't work. AC in the room was very loud when it cycled on, which caused sleep disruptions throughout the night.

8

Janice

19 sept. 2023

·

A séjourné 2 nuits

Hotel was good but unfortunately the lift had broken down - they were working on it though - first night they said it would be fixed so we took room on 4th floor sadly it didn’t get fixed while we were there. Wi-Fi dropped out but may have been because of the rain Room was clean comfortable and quiet

Hotel was good but unfortunately the lift had broken down - they were working on it though - first night they said it would be fixed so we took room on 4th floor sadly it didn’t get fixed while we were there. Wi-Fi dropped out but may have been because of the rain Room was clean comfortable and quiet

10

Robin

21 juin 2024

·

A séjourné 1 nuit

Large pool no longer in service

Large pool no longer in service

10

Cecile

8 juil. 2025

·

A séjourné 5 nuits

They were just finishing the lobby renovations when I arrived. It looks great. The facility is not new but they've done a great job and the rooms are nice. Helpful staff and a pretty decent breakfast which changes every day. Pool is not open. Easy-peasy parking right next to the lobby! Older female traveler - so that is important.

They were just finishing the lobby renovations when I arrived. It looks great. The facility is not new but they've done a great job and the rooms are nice. Helpful staff and a pretty decent breakfast which changes every day. Pool is not open. Easy-peasy parking right next to the lobby! Older female traveler - so that is important.

6

Alexandra

20 avr. 2025

·

A séjourné 1 nuit

Room was clean, staff were nice. The hotel itself is currently under construction-the vending machines were out of service, and the window unit was extremely loud every time that it went on. Close to a lot of great restaurants

Room was clean, staff were nice. The hotel itself is currently under construction-the vending machines were out of service, and the window unit was extremely loud every time that it went on. Close to a lot of great restaurants

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont mitigés : nombreux sont ceux qui décrivent des chambres propres voire impeccables, tandis que d'autres signalent du linge taché, de la poussière, de la moisissure, des odeurs de moisi ou de cigarette, et des parties communes sales.

Avis de voyageur à ce sujet

10

Eileen

4 févr. 2024

·

A séjourné 2 nuits

Clean room, friendly staff.

Clean room, friendly staff.

6

Nikki

27 sept. 2023

·

A séjourné 1 nuit

I will start off by saying the staff were really friendly and welcoming. My only issue with this stay is that the cost was not worth the quality. The curtains had some kind of stains all of them and were falling a part. The bathroom grossed me out too with the patches of mold on the ceiling. Unfortunately these issues aren’t something the staff can resolve, however, the things that were within their ability to clean were in fact clean.

I will start off by saying the staff were really friendly and welcoming. My only issue with this stay is that the cost was not worth the quality. The curtains had some kind of stains all of them and were falling a part. The bathroom grossed me out too with the patches of mold on the ceiling. Unfortunately these issues aren’t something the staff can resolve, however, the things that were within their ability to clean were in fact clean.

6

José

19 mai 2025

·

A séjourné 1 nuit

I recently stayed at this hotel and found it to be a mixed experience. The property shows signs of wear and tear—peeling plaster, cracked toilet bowls, and aging doors detract from the overall ambiance. Additionally, the towels provided had noticeable stains, and the toiletries offered were of low quality. The napkin dispensers were mounted on the walls, which made it inconvenient to access them as needed. One notable safety concern was a large pothole in the middle of the road where rainwater drains, posing a hazard to pedestrians and vehicles alike. Despite these issues, the staff were exceptionally friendly and helpful, which made a positive impact on my stay. The hotel also offers a quiet environment, ideal for relaxation. With some attention to maintenance and updates, this hotel could become a more comfortable and enjoyable place to stay.

I recently stayed at this hotel and found it to be a mixed experience. The property shows signs of wear and tear—peeling plaster, cracked toilet bowls, and aging doors detract from the overall ambiance. Additionally, the towels provided had noticeable stains, and the toiletries offered were of low quality. The napkin dispensers were mounted on the walls, which made it inconvenient to access them as needed. One notable safety concern was a large pothole in the middle of the road where rainwater drains, posing a hazard to pedestrians and vehicles alike. Despite these issues, the staff were exceptionally friendly and helpful, which made a positive impact on my stay. The hotel also offers a quiet environment, ideal for relaxation. With some attention to maintenance and updates, this hotel could become a more comfortable and enjoyable place to stay.

6

Joyce

23 sept. 2024

·

A séjourné 1 nuit

The room seemed clean except dead flies on the sill. The carpets in the 1st floor hall and lobby are very dirty. Dead flies (lots) on air conditioner and sills and on floor by them. Lobby chairs are worn and smelled. The sheers in lobby were not clean, nor the windows.

The room seemed clean except dead flies on the sill. The carpets in the 1st floor hall and lobby are very dirty. Dead flies (lots) on air conditioner and sills and on floor by them. Lobby chairs are worn and smelled. The sheers in lobby were not clean, nor the windows.

10

Thiphavanh

3 juin 2024

·

A séjourné 1 nuit

Easy to find and very quiet and clean

Easy to find and very quiet and clean

6

Alexis

13 févr. 2025

·

A séjourné 1 nuit

Out of date. An inch of dust on everything in our room, shower was moldy. In the morning the smell of pot came through the walls and door. Did for a night but would not willingly return.

Out of date. An inch of dust on everything in our room, shower was moldy. In the morning the smell of pot came through the walls and door. Did for a night but would not willingly return.

6

stephen

21 août 2025

·

A séjourné 6 nuits

My room was comfortable and clean

My room was comfortable and clean

8

Erika

2 nov. 2025

·

A séjourné 3 nuits

Room was spotless an clean and the heat worked amazing because it was such a cold few days

Room was spotless an clean and the heat worked amazing because it was such a cold few days

2

James

4 juil. 2025

·

A séjourné 5 nuits

Every morning it smelled like marijuana towels all had stains on them couldn't run the sink for more than 45 seconds without it filling up with water refrigerator didn't work all around bad experience will never go there again

Every morning it smelled like marijuana towels all had stains on them couldn't run the sink for more than 45 seconds without it filling up with water refrigerator didn't work all around bad experience will never go there again

2

Susan

7 sept. 2023

·

A séjourné 2 nuits

Hotel was so run down. It was very dirty. Ceiling in bathroom was peeling. mold was in the shower. I booked two night but could not stay second night. I did not feel comfortable.

Hotel was so run down. It was very dirty. Ceiling in bathroom was peeling. mold was in the shower. I booked two night but could not stay second night. I did not feel comfortable.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement confortables mais vieillottes, avec des meubles usés et des problèmes d'entretien fréquents (A/C bruyant, tiroirs/lampes/réfrigérateurs cassés) et des murs fins qui laissent passer le bruit. Certaines chambres rénovées sont plus calmes et semblent plus modernes.

Avis de voyageur à ce sujet

6

Scott

12 oct. 2023

·

A séjourné 1 nuit

No matter what room you’ll have, you must contend with a cramped breakfast area that will have people bumping into each other and not nearly enough places to sit. Do not get a room on the first floor, especially one by the recreation area, or you run the risk of noise from inconsiderate people above and people playing table hockey. Sound isolation is not a strong suit of this hotel. Our desk help was good about settling down the family above us, so compliments to him.

No matter what room you’ll have, you must contend with a cramped breakfast area that will have people bumping into each other and not nearly enough places to sit. Do not get a room on the first floor, especially one by the recreation area, or you run the risk of noise from inconsiderate people above and people playing table hockey. Sound isolation is not a strong suit of this hotel. Our desk help was good about settling down the family above us, so compliments to him.

8

Nancy

28 avr. 2025

·

A séjourné 1 nuit

Old, rundown, smell, torn curtains. Check in lady was rather rude. Later when we found the a/c was making a terrible noise and couldn’t sleep, her replacement, a young man, was very understanding and helpful. Got us another room and checked it out first. Very friendly and helpful. We only saw 2 cars - thought it was us and the worker. Signs said they are remodeling but we saw no signs as we were there on a Sunday. Remodeling is good - this BW is not pinpoint standards of most we stay in. Disappointed but only stayed 1 night. Cannot recommend.

Old, rundown, smell, torn curtains. Check in lady was rather rude. Later when we found the a/c was making a terrible noise and couldn’t sleep, her replacement, a young man, was very understanding and helpful. Got us another room and checked it out first. Very friendly and helpful. We only saw 2 cars - thought it was us and the worker. Signs said they are remodeling but we saw no signs as we were there on a Sunday. Remodeling is good - this BW is not pinpoint standards of most we stay in. Disappointed but only stayed 1 night. Cannot recommend.

8

Elizabeth

13 avr. 2025

·

A séjourné 1 nuit

The property is undergoing renovations yet was still clean and incredibly quiet with all the work going on. We had an updated room that reflected the improvements done— would stay again in a heartbeat.

The property is undergoing renovations yet was still clean and incredibly quiet with all the work going on. We had an updated room that reflected the improvements done— would stay again in a heartbeat.

6

Gaurav

19 oct. 2025

·

A séjourné 2 nuits

Dated hotel but okay if you don’t have other options. Room was clean and comfortable. No issues with cleanliness. It’s just that the hotel overall could use a renovation. It appeared to be a 2 star hotel.

Dated hotel but okay if you don’t have other options. Room was clean and comfortable. No issues with cleanliness. It’s just that the hotel overall could use a renovation. It appeared to be a 2 star hotel.

8

Daniel

19 févr. 2024

·

A séjourné 1 nuit

The property is at a nice location that is convenient to shopping and the highway. What the rooms lack is updated bathrooms. The TV was smaller than what I have had in other BWs and the lack of USB connections was a little concerning.

The property is at a nice location that is convenient to shopping and the highway. What the rooms lack is updated bathrooms. The TV was smaller than what I have had in other BWs and the lack of USB connections was a little concerning.

8

Valeria

2 févr. 2025

·

A séjourné 1 nuit

Perfect for a night stay!!! Expected street noise, the tub in the bathroom was leaking. Decent breakfast.

Perfect for a night stay!!! Expected street noise, the tub in the bathroom was leaking. Decent breakfast.

6

Christina

1 oct. 2023

·

A séjourné 3 nuits

We were a bit disappointed with this hotel. The rooms were small. The beds were not queen size, even though they are advertised as such. We were told to put dirty towels in the hallway and they would be replaced, but they weren't. The walls are thin and we could hear the people in the next room talking at a normal voice volume. The breakfast wasn't good. But the room was clean.

We were a bit disappointed with this hotel. The rooms were small. The beds were not queen size, even though they are advertised as such. We were told to put dirty towels in the hallway and they would be replaced, but they weren't. The walls are thin and we could hear the people in the next room talking at a normal voice volume. The breakfast wasn't good. But the room was clean.

6

Margaret

8 juin 2025

·

A séjourné 1 nuit

Large potholes all across the driveway. Facility appeared to be having some maintenance upgrades. Room was clean but you could tell there was a lot of wear. One lamp in the room didn't work. AC in the room was very loud when it cycled on, which caused sleep disruptions throughout the night.

Large potholes all across the driveway. Facility appeared to be having some maintenance upgrades. Room was clean but you could tell there was a lot of wear. One lamp in the room didn't work. AC in the room was very loud when it cycled on, which caused sleep disruptions throughout the night.

6

Anne-Marea

22 févr. 2025

·

A séjourné 2 nuits

Smoke alarm beeping in hallway was annoying and was not addresses and the thinness of doors so that our room near the elevators could hear every noise; dresser drawers were difficult to open and looked under maintained

Smoke alarm beeping in hallway was annoying and was not addresses and the thinness of doors so that our room near the elevators could hear every noise; dresser drawers were difficult to open and looked under maintained

10

Jessica

20 avr. 2025

·

A séjourné 1 nuit

This was my third stay, the hotel appears to have been renovated recently, at least the 3rd floor where I stayed. Very quiet and clean room. Comfortable stay.

This was my third stay, the hotel appears to have been renovated recently, at least the 3rd floor where I stayed. Very quiet and clean room. Comfortable stay.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est souvent aimable, serviable et coopératif, mais des signalements notables d'impolitesse, d'enregistrement lent ou inexistant, de mauvaise communication et de confusion concernant le service de ménage à la demande sont à noter.

Avis de voyageur à ce sujet

2

William

22 juil. 2025

·

A séjourné 1 nuit

The manager was the rudest man I ever met.Ig I hvonsideted staying there .ad met him earlier I would not of considered staying. He

The manager was the rudest man I ever met.Ig I hvonsideted staying there .ad met him earlier I would not of considered staying. He

6

Joseph

12 avr. 2025

·

A séjourné 1 nuit

The hotel was fine and the price was right. We sat around for 20 minutes waiting for someone to help us check in. When the person finally arrived, she was unfriendly and unhelpful.

The hotel was fine and the price was right. We sat around for 20 minutes waiting for someone to help us check in. When the person finally arrived, she was unfriendly and unhelpful.

10

Valeria

4 janv. 2024

·

A séjourné 1 nuit

Sam(front desk representative) was very friendly and assisted me with my questions. Also, he was smiling and greeting and asking me if I needed something else. I forgot my member # and he was able to assist me on that, too. He is very knowledgeable and professional. Thank you, again. Sam. You made my stay easy!

Sam(front desk representative) was very friendly and assisted me with my questions. Also, he was smiling and greeting and asking me if I needed something else. I forgot my member # and he was able to assist me on that, too. He is very knowledgeable and professional. Thank you, again. Sam. You made my stay easy!

10

Sarah

6 avr. 2024

·

A séjourné 3 nuits

The check-in lady was very accommodating. Everyone who worked there was very nice and helped when asked.

The check-in lady was very accommodating. Everyone who worked there was very nice and helped when asked.

10

Joe

6 avr. 2025

·

A séjourné 2 nuits

Staff was very friendly and helpful. Room was clean and comfortable. Breakfast was limited but heynitbwas free and well stocked and pretty decent. We enjoyed our 2 night stay. Would most likely stay again if back in the area.

Staff was very friendly and helpful. Room was clean and comfortable. Breakfast was limited but heynitbwas free and well stocked and pretty decent. We enjoyed our 2 night stay. Would most likely stay again if back in the area.

10

Leah

15 nov. 2025

·

A séjourné 3 nuits

Every single worker was hospitable! I will definitely stay again

Every single worker was hospitable! I will definitely stay again

2

Susan

7 juil. 2024

·

A séjourné 1 nuit

I was put in a room that as soon as you walked in, it was obvious room had not been cleaned after the previous guests. I went back downstairs to tell the guy who checked us in and he insisted the computer said it had been cleaned. He went upstairs to check for himself to confirm that I wasn’t lying. When he came back there was no apology for the error. All he said was he will put us in a different room. I understand mistakes happen but owning up and apologizing for mistakes goes a long way.

I was put in a room that as soon as you walked in, it was obvious room had not been cleaned after the previous guests. I went back downstairs to tell the guy who checked us in and he insisted the computer said it had been cleaned. He went upstairs to check for himself to confirm that I wasn’t lying. When he came back there was no apology for the error. All he said was he will put us in a different room. I understand mistakes happen but owning up and apologizing for mistakes goes a long way.

2

Ann-Kathrin

27 nov. 2024

·

A séjourné 2 nuits

Front desk staff was rude and tried to scam me out of my booking due to traveling with my service animal (which I noted in my initial booking!). I would not stay here again!

Front desk staff was rude and tried to scam me out of my booking due to traveling with my service animal (which I noted in my initial booking!). I would not stay here again!

10

Susan A

26 juil. 2025

·

A séjourné 1 nuit

The person on the desk was able to change room assignment to adjoining rooms. He also offered bottles of cold water to take up to rooms. I forgot a pillow after check out and was able to send someone to see if still there. Staff went to room and found it! Yay.

The person on the desk was able to change room assignment to adjoining rooms. He also offered bottles of cold water to take up to rooms. I forgot a pillow after check out and was able to send someone to see if still there. Staff went to room and found it! Yay.

8

Scott

9 août 2025

·

A séjourné 4 nuits

Had a good stay here. Only disappointment was when i went to use the clothes washers for my extended stay. Front desk couldn't supply quarters and the vending machine with detergent was empty. Otherwise, no issues, I would stay there again as it is a good value. Breakfast was fine, not fancy but certainly sufficient. Well attended to by staff during the breakfast hours and clean. Front desk staff was all friendly, professional and helpful.

Had a good stay here. Only disappointment was when i went to use the clothes washers for my extended stay. Front desk couldn't supply quarters and the vending machine with detergent was empty. Otherwise, no issues, I would stay there again as it is a good value. Breakfast was fine, not fancy but certainly sufficient. Well attended to by staff during the breakfast hours and clean. Front desk staff was all friendly, professional and helpful.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour accéder au Big E, au Baystate Medical Center, aux restaurants, aux commerces et aux autoroutes ; facilement accessible en voiture. Plusieurs personnes mentionnent une ambiance peu sûre à proximité et une faible accessibilité à pied, ou des estimations de distance de marche inexactes.

Avis de voyageur à ce sujet

10

Tristan

2 oct. 2023

·

A séjourné 1 nuit

Convenient to to go Big E although we had a hard time getting a ride in. Breakfast Pancake printer was very cool and included in price of our stay! Thank u!

Convenient to to go Big E although we had a hard time getting a ride in. Breakfast Pancake printer was very cool and included in price of our stay! Thank u!

8

GLAYJOS

22 mai 2025

·

A séjourné 1 nuit

On a mano road, 5 mins car from a mall, good area, the property entrance under construction, parking lot is small, clean a renovated building. Basic Breakfast. In general pretty good

On a mano road, 5 mins car from a mall, good area, the property entrance under construction, parking lot is small, clean a renovated building. Basic Breakfast. In general pretty good

10

Eric L.

18 août 2024

·

A séjourné 1 nuit

Close to Bay State Medical Center for early morning medical procedures. Great ease of access routes to the hospital. Also to MGM casino, Costco's etc.

Close to Bay State Medical Center for early morning medical procedures. Great ease of access routes to the hospital. Also to MGM casino, Costco's etc.

10

Duong

4 mars 2025

·

A séjourné 2 nuits

Easy to find. Convenience for everything.

Easy to find. Convenience for everything.

8

angie

2 oct. 2023

·

A séjourné 1 nuit

The property was clean an the staff was nice.. it was no where near walking distance to the big e though

The property was clean an the staff was nice.. it was no where near walking distance to the big e though

2

Shirley M.

6 oct. 2024

·

A séjourné 1 nuit

Absolutely ruined my plans. Expedia advertises its .22 miles from landmark and 9 min walk. Its about a 15 min drive and you cant walk to landmark you have to go on the highway. Place stunk like a sewer.

Absolutely ruined my plans. Expedia advertises its .22 miles from landmark and 9 min walk. Its about a 15 min drive and you cant walk to landmark you have to go on the highway. Place stunk like a sewer.

6

Mary

1 juil. 2024

·

A séjourné 5 nuits

MIXED: We booked 5 nights stay for a sports tournament. The area is pretty sketchy. Hotels to the left and right are both shuttered. The check-in process at 2am was easy. Sign at the counter says the room will be cleaned on day 3. This did not happen. When I asked for fresh towels (I wasn’t going to reuse for a 4th time) the desk attendant said he would write it down in the cleaning staffs book. When we came back from travel on day 4, room still not cleaned. He was very apologetic. The walls are paper thin, woke up to a couple fighting around 5am, rap music being played extremely loudly around 6:30. Standout employees include the night staffer who gave us the towels and answered my 16 year olds silly questions and the breakfast room attendant. He made sure everything was full and if you needed anything he would get it. Breakfast was the usual BW style, eggs, sausage, cereal, etc. Overall, property is in need of a refresher but the staff is really nice.

MIXED: We booked 5 nights stay for a sports tournament. The area is pretty sketchy. Hotels to the left and right are both shuttered. The check-in process at 2am was easy. Sign at the counter says the room will be cleaned on day 3. This did not happen. When I asked for fresh towels (I wasn’t going to reuse for a 4th time) the desk attendant said he would write it down in the cleaning staffs book. When we came back from travel on day 4, room still not cleaned. He was very apologetic. The walls are paper thin, woke up to a couple fighting around 5am, rap music being played extremely loudly around 6:30. Standout employees include the night staffer who gave us the towels and answered my 16 year olds silly questions and the breakfast room attendant. He made sure everything was full and if you needed anything he would get it. Breakfast was the usual BW style, eggs, sausage, cereal, etc. Overall, property is in need of a refresher but the staff is really nice.

10

Lynn

16 sept. 2024

·

A séjourné 2 nuits

Close to the Big E

Close to the Big E

6

Alla

30 juin 2024

·

A séjourné 1 nuit

No green area. Was around a few sketchy hotels.

No green area. Was around a few sketchy hotels.

10

Tippy

8 janv. 2024

·

A séjourné 2 nuits

Quiet and clean hotel. Convenient location.

Quiet and clean hotel. Convenient location.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est généralement correct à bon, avec des plats chauds et un personnel attentif, mais le choix est parfois limité, l'espace peut être exigu, et les machines/articles sont parfois hors service ou en rupture de stock.

Avis de voyageur à ce sujet

6

Scott

12 oct. 2023

·

A séjourné 1 nuit

No matter what room you’ll have, you must contend with a cramped breakfast area that will have people bumping into each other and not nearly enough places to sit. Do not get a room on the first floor, especially one by the recreation area, or you run the risk of noise from inconsiderate people above and people playing table hockey. Sound isolation is not a strong suit of this hotel. Our desk help was good about settling down the family above us, so compliments to him.

No matter what room you’ll have, you must contend with a cramped breakfast area that will have people bumping into each other and not nearly enough places to sit. Do not get a room on the first floor, especially one by the recreation area, or you run the risk of noise from inconsiderate people above and people playing table hockey. Sound isolation is not a strong suit of this hotel. Our desk help was good about settling down the family above us, so compliments to him.

4

Joanne

22 sept. 2023

·

A séjourné 1 nuit

It’s is NOT a 9 minute walk to The Big E. Elevator was down at not repaired during our stay on the third floor. Limited free breakfast, and the toaster was broken.

It’s is NOT a 9 minute walk to The Big E. Elevator was down at not repaired during our stay on the third floor. Limited free breakfast, and the toaster was broken.

6

Kristie

24 sept. 2023

·

A séjourné 3 nuits

The breakfast left a bit to be desired- pancake machine wasn’t working, yogurt machine wasn’t working, very limited choices

The breakfast left a bit to be desired- pancake machine wasn’t working, yogurt machine wasn’t working, very limited choices

4

Diane

12 nov. 2023

·

The hotel was dirty, the breakfast was poor . I would be staying there again

The hotel was dirty, the breakfast was poor . I would be staying there again

8

Paul

15 juil. 2024

·

A séjourné 1 nuit

Hotel was clean and was a "standard" hotel It was a good room for the night AC worked well Breakfast was above average (sausage, eggs, waffles) I would have no problem staying there again

Hotel was clean and was a "standard" hotel It was a good room for the night AC worked well Breakfast was above average (sausage, eggs, waffles) I would have no problem staying there again

10

Maureen

1 juin 2024

·

A séjourné 2 nuits

We stayed here on a trip to a theme park in the area. The hotel was clean, the staff was friendly, and the beds were comfortable. We called last minute and asked to add a conjoining room to our stay. They were more than accommodating. The breakfast was one of the better ones I've seen at a hotel since Covid, with lots of choices and fresh food. Will stay here again next time we visit.

We stayed here on a trip to a theme park in the area. The hotel was clean, the staff was friendly, and the beds were comfortable. We called last minute and asked to add a conjoining room to our stay. They were more than accommodating. The breakfast was one of the better ones I've seen at a hotel since Covid, with lots of choices and fresh food. Will stay here again next time we visit.

8

Scott

9 août 2025

·

A séjourné 4 nuits

Had a good stay here. Only disappointment was when i went to use the clothes washers for my extended stay. Front desk couldn't supply quarters and the vending machine with detergent was empty. Otherwise, no issues, I would stay there again as it is a good value. Breakfast was fine, not fancy but certainly sufficient. Well attended to by staff during the breakfast hours and clean. Front desk staff was all friendly, professional and helpful.

Had a good stay here. Only disappointment was when i went to use the clothes washers for my extended stay. Front desk couldn't supply quarters and the vending machine with detergent was empty. Otherwise, no issues, I would stay there again as it is a good value. Breakfast was fine, not fancy but certainly sufficient. Well attended to by staff during the breakfast hours and clean. Front desk staff was all friendly, professional and helpful.

8

Daniel

4 févr. 2024

·

A séjourné 2 nuits

It was clean even the stairwells were clean and swept. Breakfast was great and the help kept the area stocked and clean.Room was comfortable clean an functional.

It was clean even the stairwells were clean and swept. Breakfast was great and the help kept the area stocked and clean.Room was comfortable clean an functional.

10

Michael

19 août 2024

·

A séjourné 1 nuit

Great value for the price. The complimentary breakfast was better than most

Great value for the price. The complimentary breakfast was better than most

6

Monica

11 nov. 2024

·

A séjourné 4 nuits

Loved how close this was to the Big E. My only complaint would be that the eggs they served at breakfast weren't real.

Loved how close this was to the Big E. My only complaint would be that the eggs they served at breakfast weren't real.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

8

jacques

24 août 2024

·

A séjourné 2 nuits

Le personel bien attentionné

Le personel bien attentionné

10

Charles

15 juil. 2024

·

A séjourné 2 nuits

?

?

10

Manon

10 oct. 2023

·

A séjourné 3 nuits

Hotel propre et près des autoroutes pour aller au centre-ville de Springfield et le parc d'attraction Six flags. Chambre propre et lit confortable. Bon déjeuner avec plusieurs variétés pour tout les gouts. Bon rapport qualité-prix.

Hotel propre et près des autoroutes pour aller au centre-ville de Springfield et le parc d'attraction Six flags. Chambre propre et lit confortable. Bon déjeuner avec plusieurs variétés pour tout les gouts. Bon rapport qualité-prix.

8

Miriam

17 mars 2023

·

A séjourné 1 nuit

L'hotel était en rénovation, ce qui explique ma note moyenne pour l'état des lieux. Toutefois, malgré les rénovations, les lieux étaient propres et sécuritaires. Très bon rapport qualité/prix.

L'hotel était en rénovation, ce qui explique ma note moyenne pour l'état des lieux. Toutefois, malgré les rénovations, les lieux étaient propres et sécuritaires. Très bon rapport qualité/prix.

4

Christophe

16 mai 2022

·

A séjourné 2 nuits

Le rapport qualité prix n'est pas bon. Petit déjeuner peu fourni Pas de personnel pour le check out

Le rapport qualité prix n'est pas bon. Petit déjeuner peu fourni Pas de personnel pour le check out

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Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $112	16 $101	17 $134	18 $136	19
20 $118	21 $121	22 $121	23 $121	24 $134	25 $134	26 $122
27 $123	28 $121	29 $131	30 $133

octobre 2026

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Prix en USD pour 2 voyageurs, mis à jour quotidiennement.