安那波利斯索內斯塔 ES 套房飯店

Great breakfast, big rooms

The staff was welcoming and very pleasant at check in. I was able to park my car next to my room so i did not have to walk a lot together to my room. The room and amenities at this hotel is amazing! Full kitchen! Easy accred walking path to the breakfast buffet. The breakfast was excellent with healthy choices . I enjoyed my stay!!

The carpet was smelly, the furniture needed to be wiped down, and the room was very dusty. Seems as though it was used in a while. The room should still be checked and cleaned periodically. The carpet hasn't ben vacuum in a while. Staff was helpful w ice. The beds were comfortable.

I have stayed at Sonesta probably 15 to 20 times over the course of a year and a half. I used to say wonderful things about the place, but my last visit was a huge list of problems. I showed up to check in at noon. I was told to wait for two hours. After back and forth, I waited four hours. Why was I told to wait two? Then, my room had a shattered bathtub with sharp edges. The cleaning lady literally left towels on the edge without caring it was shattered. Then I had to wait for another room. TV was not working at all. Waited hours to have it fixed. Maintenance couldn't fix it. I had to go to a third room and that toilet easily clogged. I asked for a plilunger, but was told to wait for the maintenance guy. That took three hours ( while I needed to go again). When I checked out, I said all if the above, and the response was, "Well, that's not *my* fault." I left shaking my head how much tjis nice place had gone down hill. It used to be pretty solid.

convenient