Hilton Garden Inn Kent Island Marina

Room had cobwebs on the windows inside, towel bars fell apart, toilet paper holders not attached, just a post sticking out of walls. Property was not maintained outside was cigar butts that laid on sidewalk for 3 days that we were there, someone broke a glass beer bottle that was not cleaned up. Very disappointing as I am a Hilton Honors member. I tried to book through Hilton and showed no rooms available for the dates we needed to be there for our family wedding. Over priced for quality of room and property! Very disappointed with our experience.

Great room and staff was great as always

There was not a chef working the day we were there despite offering dinner from 4-8pm. There are truly great restaurants very close by though. My credit card was charged $100 "just in case" which I feel was unnecessary until they had reason to charge. I was told it would "disappear" in about 10 days from my card. The hallways, room doors and bathroom all needed a new coat of paint or at least a good cleaning. Very dirty along the doorknob/lock areas. Beds were very comfortable, Old worn chair in the room. Balcony super nice. No local TV channels could be found on the television, only apps to sign into yourself. It would have been nice to have a complimentary continental breakfast as cheaper hotels have but they only offer a $14 breakfast which I did not get. Little areas such as the thermostat, edge of outlets etc. have not been cleaned. Makes me wonder if remote, light switches etc had been disinfected. Nice toilet paper. Pillows a bit lumpy, but I brought my own. I think I would look for a different hotel if I stay in the area again.

pretty views on the water; staff were accommodating and friendly

Clean rooms, staff was very courteous