Sonesta Simply Suites Detroit Novi
73 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
73 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Sonesta Simply Suites Detroit Novi, les prix par nuit s'élèvent en moyenne à 71 $US pendant le mois le moins cher (février) et à 96 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 78 $US |
| février | 71 $US |
| mars | 83 $US |
| avril | 96 $US |
| mai | 94 $US |
| juin | 83 $US |
| juillet | 84 $US |
| août | 74 $US |
| septembre | 73 $US |
| octobre | 73 $US |
| novembre | 77 $US |
| décembre | 75 $US |
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sept. · 73 $US
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Le plus cher : avril (env. 96 $US)
Le moins cher : février (env. 71 $US)
À propos de cet établissement
Profitez des options de loisirs (une salle de fitness ouverte 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit.
Équipements
Profitez des options de loisirs (une salle de fitness ouverte 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Pour combler tous vos petits creux, Sonesta Simply Suites Detroit Novi vous propose un snack bar/épicerie fine.
Chambres
Passez un séjour comme il se doit dans une des 122 chambres de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un réfrigérateur et four. Une télévision connectée 55 pouces avec chaînes par câble assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les équipements et services offerts par l'hébergement comprennent un bureau et un coin salon séparé, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
En choisissant Sonesta Simply Suites Detroit Novi à Novi, vous profiterez d'un séjour au cœur du quartier d'affaires, à moins de 5 minutes en voiture de Vibe Credit Union Showplace et Sakura Novi. Cet hôtel se trouve à 2,4 km de West Oaks et à 2,7 km de Centre commercial Twelve Oaks.
À proximité
Sakura Novi(0.2 miles)
West Oaks(1.2 miles)
Centre commercial Twelve Oaks(1.5 miles)
Centre commercial Twelve Mile Crossing at Fountain Walk(1.6 miles)
Bowling Lucky Strike Novi(1.6 miles)
JDKarting(1.6 miles)
Putting Edge Novi(1.7 miles)
Paradise Park(1.8 miles)
Vibe Credit Union Showplace(2.1 miles)
Suburban Collection Showplace(2.1 miles)
Patinoire Novi Ice Arena(2.1 miles)
Novi Dog Park(2.3 miles)
Walled Lake(2.6 miles)
Henry Ford Medical Center - Columbus(3 miles)
Providence - Park Hospital(3.2 miles)
Aéroport international Oakland County (PTK)(16.3 miles)
Aéroport de Detroit Metropolitan Wayne County (DTW)(27.3 miles)
Aéroport municipal d'Ann Arbor (ARB)(35.1 miles)
Détroit, MI (DET-Aéroport municipal Coleman A. Young)(31.7 miles)
Aéroport de Windsor (YQG)(40.2 miles)
Parking
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Parcours de golf (à proximité)
Consigne à bagage
Emplacement
42600 Eleven Mile Road, Novi, Michigan, États-Unis d’Amérique
Sakura Novi (0.2 miles)
West Oaks (1.2 miles)
Centre commercial Twelve Oaks (1.5 miles)
Centre commercial Twelve Mile Crossing at Fountain Walk (1.6 miles)
Bowling Lucky Strike Novi (1.6 miles)
JDKarting (1.6 miles)
Options de chambre
13
Suite, plusieurs lits (Two Bedroom)
Détails de la chambre
2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 5
534 ft²
ClimatisationWi-Fi (gratuit)Cuisine
18
Chambre, 1 grand lit et 1 canapé-lit (Mobility/Hearing Tub)
Détails de la chambre
1 Grand Lit Double
et 1 Canapé-Lit
Couchages 2
391 ft²
ClimatisationWi-Fi (gratuit)Cuisine
23
Chambre Deluxe, 1 grand lit et 1 canapé-lit (Studio Home Office)
Détails de la chambre
1 Grand Lit Double
et 1 Canapé-Lit
Couchages 2
391 ft²
ClimatisationWi-Fi (gratuit)Cuisine
9
Chambre, 1 grand lit et 1 canapé-lit (Mobility/Hearing Rollin Shower Offic)
Détails de la chambre
1 Grand Lit Double
et 1 Canapé-Lit
Couchages 2
391 ft²
ClimatisationWi-Fi (gratuit)Cuisine
18
Chambre Deluxe, 1 grand lit et 1 canapé-lit (Studio)
Détails de la chambre
1 Grand Lit Double
et 1 Canapé-Lit
Couchages 2
391 ft²
ClimatisationWi-Fi (gratuit)Cuisine
13
Suite Supérieure, 1 grand lit et 1 canapé-lit (One Bedroom with Home Office)
Détails de la chambre
1 Grand Lit Double
et 1 Canapé-Lit
Couchages 3
463 ft²
ClimatisationWi-Fi (gratuit)Cuisine
15
Suite, 1 grand lit et 1 canapé-lit (Mobility/Hearing Tub One Bedroom)
Détails de la chambre
1 Grand Lit Double
et 1 Canapé-Lit
Couchages 3
391 ft²
ClimatisationWi-Fi (gratuit)Cuisine
19
Chambre, 1 grand lit et 1 canapé-lit (Mobility/Hearing Tub Home Office)
Détails de la chambre
1 Grand Lit Double
et 1 Canapé-Lit
Couchages 2
391 ft²
ClimatisationWi-Fi (gratuit)Cuisine
Avis des voyageurs
7.2
Bien
Basé sur 277 avis vérifiés
Qui séjourne ici ?
Affaires
47%
Couples
9%
Familles
32%
Groupes
5%
Solo
4%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Sonesta Simply Suites Detroit Novi, les commentaires mettent en avant des suites spacieuses avec cuisine équipée et des lits généralement confortables, mais de nombreux clients signalent des problèmes de propreté importants, des intérieurs démodés et des problèmes d'entretien qui ont affecté leur séjour.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Sonesta Simply Suites Detroit Novi, les commentaires mettent en avant des suites spacieuses avec cuisine équipée et des lits généralement confortables, mais de nombreux clients signalent des problèmes de propreté importants, des intérieurs démodés et des problèmes d'entretien qui ont affecté leur séjour.
Beaucoup louent le personnel de la réception qui est aimable et serviable, ainsi que l'emplacement à proximité du centre commercial 12 Oaks Mall, de Walmart, de restaurants et des autoroutes. Les installations sont limitées : plusieurs commentaires mentionnent une piscine hors service, des distributeurs de glace qui ne fonctionnent pas et des portes extérieures qui ne se verrouillent parfois pas. Il n'y a pas de petit-déjeuner, et bien que les cuisines dans les chambres permettent de préparer ses propres repas, la batterie de cuisine et les ustensiles sont souvent rares ou incompatibles. Attendez-vous à un séjour économique avec beaucoup d'espace, mais avec des compromis notables en matière d'entretien et d'équipements.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les installations sont plutôt basiques. Plusieurs commentaires notent que la piscine est hors service, que les distributeurs de glace fonctionnent souvent mal et que certaines portes d'entrée de l'immeuble ne se verrouillent pas ; une buanderie est à disposition, mais elle a parfois été en panne.
Avis de voyageur à ce sujet
6
Susan
11 mai 2024
·
A séjourné 1 nuit
The suite rooms are in a separate building from the office. The outside door to our building lock wasn't working. An older lady was sitting on the steps at 9:40pm when we went to get more things from our car...wondered if she was homeless? Found a dirty pan in the cupboard. Bed was a little too soft for our liking. The kitchen was nice for cooking breakfast in morning. For $98 a nite, we put up with a few issues.
The suite rooms are in a separate building from the office. The outside door to our building lock wasn't working. An older lady was sitting on the steps at 9:40pm when we went to get more things from our car...wondered if she was homeless? Found a dirty pan in the cupboard. Bed was a little too soft for our liking. The kitchen was nice for cooking breakfast in morning. For $98 a nite, we put up with a few issues.
6
Jaclyn
26 févr. 2023
·
A séjourné 1 nuit
There wasn't an ice machine. When we asked the receptionist for an ice tray for our room, we never received one.
There wasn't an ice machine. When we asked the receptionist for an ice tray for our room, we never received one.
2
Shiho
25 juin 2025
·
A séjourné 2 nuits
Run down. Burnt out lights. Exposed wiring.
Run down. Burnt out lights. Exposed wiring.
10
Margaret
16 déc. 2023
·
A séjourné 3 nuits
This place is a hidden gem. Rooms are large and quiet. They are super pet friendly and yet the rooms and lobby don’t smell like they are! The kitchen had nice and newer appliances and even a small oven which is a rarity in any of the kitchenette chains! Jeremy, the assistant manager, is always helping me figure out the best rates and how to get everything I need. He’s kind and a real asset for your hotel. The other manager, Joel, is also super helpful. Imari is a fabulous front end worker and goes above and beyond. Last but certainly not least, the housekeeper, Tiffany, is always checking on me and making sure I have everything I need. She is very attentive. There is on site laundry for guests, a little pantry if you need a quick snack or beverage and a small workout room. Room is heated with a thermostat for a better heat and cool than attached to the unit. It’s always cozy. Water pressure is great, too. I am so pleased that I found this place. You can pay extra to stay somewhere else but this is the best bang for your buck in the area.
This place is a hidden gem. Rooms are large and quiet. They are super pet friendly and yet the rooms and lobby don’t smell like they are! The kitchen had nice and newer appliances and even a small oven which is a rarity in any of the kitchenette chains! Jeremy, the assistant manager, is always helping me figure out the best rates and how to get everything I need. He’s kind and a real asset for your hotel. The other manager, Joel, is also super helpful. Imari is a fabulous front end worker and goes above and beyond. Last but certainly not least, the housekeeper, Tiffany, is always checking on me and making sure I have everything I need. She is very attentive. There is on site laundry for guests, a little pantry if you need a quick snack or beverage and a small workout room. Room is heated with a thermostat for a better heat and cool than attached to the unit. It’s always cozy. Water pressure is great, too. I am so pleased that I found this place. You can pay extra to stay somewhere else but this is the best bang for your buck in the area.
6
Marissa
11 août 2025
·
A séjourné 1 nuit
If you're traveling on a budget, this is an OK motel, nothing fancy. But the body soap, shampoo and conditioner dispensers were empty (they don't seem to check regularly), the door from the parking lot into the building doesn't lock, creating possible theft and trespassing issues. Neighborhood looks pretty safe an location is very convenient for restaurants and shopping. Furniture is outdated,as was the couch but the beds were clean. The bathroom could use a minor upgrade - caulking was coming off.
If you're traveling on a budget, this is an OK motel, nothing fancy. But the body soap, shampoo and conditioner dispensers were empty (they don't seem to check regularly), the door from the parking lot into the building doesn't lock, creating possible theft and trespassing issues. Neighborhood looks pretty safe an location is very convenient for restaurants and shopping. Furniture is outdated,as was the couch but the beds were clean. The bathroom could use a minor upgrade - caulking was coming off.
6
Sami R
10 juil. 2024
·
A séjourné 6 nuits
Pool is out of service.
Pool is out of service.
2
Hunter
1 déc. 2025
·
A séjourné 2 nuits
The place was filthy with mess on the carpets, dirt on the walls, and stuff smeared on the doors. The baseboards have fallen off the walls and never been replaced or redecorated. There were no services offered during our entire stay. The reception area was cramped and dark, with a tiny "Enter" sign marking it in the parking lot. The security of the place is terrible. There is meant to be a two-door system with key cards required at both doors. However, each day of our stay, there was a block propping open the main door so that anyone could enter the building. This meant the only protection during our stay was the suite door, which clearly hadn't been replaced in a long time and had a very basic lock. The doors are not slow-closing doors, and the walls are thin, which means that you can hear every time a door is closed throughout the day and night. Inside the suite, there was expired food in the cupboards and dirty carpets. Again, the baseboards were missing in the bathroom, and there were hairs in the drains. There was no shampoo or conditioner supplied in the shower, and only 1/2 a roll of toilet paper in the suite. The room description stated it had a queen-size bed, but it was only a little bigger than a single bed. The outlets beside the bed buzzed if anything was plugged in. At night, there were overwhelming smells from very pungent dinners being prepared and music being blasted. The only positives were that the heat worked well and the suite was a good size.
The place was filthy with mess on the carpets, dirt on the walls, and stuff smeared on the doors. The baseboards have fallen off the walls and never been replaced or redecorated. There were no services offered during our entire stay. The reception area was cramped and dark, with a tiny "Enter" sign marking it in the parking lot. The security of the place is terrible. There is meant to be a two-door system with key cards required at both doors. However, each day of our stay, there was a block propping open the main door so that anyone could enter the building. This meant the only protection during our stay was the suite door, which clearly hadn't been replaced in a long time and had a very basic lock. The doors are not slow-closing doors, and the walls are thin, which means that you can hear every time a door is closed throughout the day and night. Inside the suite, there was expired food in the cupboards and dirty carpets. Again, the baseboards were missing in the bathroom, and there were hairs in the drains. There was no shampoo or conditioner supplied in the shower, and only 1/2 a roll of toilet paper in the suite. The room description stated it had a queen-size bed, but it was only a little bigger than a single bed. The outlets beside the bed buzzed if anything was plugged in. At night, there were overwhelming smells from very pungent dinners being prepared and music being blasted. The only positives were that the heat worked well and the suite was a good size.
2
Ty
26 avr. 2023
·
A séjourné 3 nuits
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
2
Lesley
30 juil. 2025
·
A séjourné 2 nuits
The hallway had a dirty piece of toilet paper outside our room the entire time we stayed there. There were no working ice machines on the property.
The hallway had a dirty piece of toilet paper outside our room the entire time we stayed there. There were no working ice machines on the property.
2
Ryan
21 juil. 2024
·
A séjourné 12 nuits
Run down hotel. Family witnessed a drug deal in parking lot while waiting behind to park. Pool is out of service. Key had to be reactivated numerous times. Had to buy own toilet paper, bed sheet and trash bags. Both laundry rooms were out of order. Had to buy baking sheet to cook anything in oven. Hallways stunk. Will never return.
Run down hotel. Family witnessed a drug deal in parking lot while waiting behind to park. Pool is out of service. Key had to be reactivated numerous times. Had to buy own toilet paper, bed sheet and trash bags. Both laundry rooms were out of order. Had to buy baking sheet to cook anything in oven. Hallways stunk. Will never return.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est un problème récurrent : de nombreux signalements de tapis tachés, d'odeurs fortes, de parasites (cafards et, moins souvent, punaises de lit) et de moisissures. Une minorité a trouvé les chambres propres, mais les normes semblent globalement incohérentes et souvent médiocres.
Avis de voyageur à ce sujet
4
Amy
30 sept. 2025
·
A séjourné 2 nuits
I will say the beds were comfortable and the sheets were soft and clean! However the rest of it was Filthy! I actually scrubbed all the surfaces before my family arrived. My adult children and significant others were coming for a family weekend and Lions game. The smell was awful! I ran to Walmart and purchased cleaning supplies and room fresheners. I had two (two bedroom) suites. There was only one tiny trash can per suite. The bathroom shower was out of conditioner. One bathroom looked like someone was shooting up. Blood splatters on the wall. The staff was very nice! I’m sure they need more help. My family had a great time as the space of the rooms were great! The hotel was booked so asking for a new room was not possible. I prepaid on Expedia so I didn’t ask at the front desk for a discounted rate. We made the best of it. Mostly we were happy to have a place that had the space we were looking for.
I will say the beds were comfortable and the sheets were soft and clean! However the rest of it was Filthy! I actually scrubbed all the surfaces before my family arrived. My adult children and significant others were coming for a family weekend and Lions game. The smell was awful! I ran to Walmart and purchased cleaning supplies and room fresheners. I had two (two bedroom) suites. There was only one tiny trash can per suite. The bathroom shower was out of conditioner. One bathroom looked like someone was shooting up. Blood splatters on the wall. The staff was very nice! I’m sure they need more help. My family had a great time as the space of the rooms were great! The hotel was booked so asking for a new room was not possible. I prepaid on Expedia so I didn’t ask at the front desk for a discounted rate. We made the best of it. Mostly we were happy to have a place that had the space we were looking for.
4
Sarah
16 déc. 2024
·
A séjourné 1 nuit
I would not stay here again. They are unapologetically filthy. Could not sit on the couch because it had so many stains of something being spilled all over it, there was black mold present in the shower, the coffee pot had old coffee it in, and when I opened the part to put the coffee grinds in, there were old coffee grinds with MOLD all over them. 0/10 I do not recommend this place.
I would not stay here again. They are unapologetically filthy. Could not sit on the couch because it had so many stains of something being spilled all over it, there was black mold present in the shower, the coffee pot had old coffee it in, and when I opened the part to put the coffee grinds in, there were old coffee grinds with MOLD all over them. 0/10 I do not recommend this place.
2
Stacie
28 sept. 2025
·
A séjourné 2 nuits
Bed Bugs, broken lights and outlets, kitchen and walls not clean, fold out couch stained, bed mattress very stained
Bed Bugs, broken lights and outlets, kitchen and walls not clean, fold out couch stained, bed mattress very stained
4
Michelle
31 déc. 2025
·
A séjourné 1 nuit
These are new owners which may explain a few things. The hotel carpet was nasty, the elevator carpet was disgusting. I was on floor 2, and only stayed for work nearby for the early shift. The rooms are not cleaned properly at all. I wiped all down and you can tell by the rag I used. The young man who waited on me at lobby was nice. I will never stay here again and you can tell the type of people this place attracts as well due to the lack of good cleaning and maintenance upkeep of this hotel and it’s sad because the location surrounding areas are nice.
These are new owners which may explain a few things. The hotel carpet was nasty, the elevator carpet was disgusting. I was on floor 2, and only stayed for work nearby for the early shift. The rooms are not cleaned properly at all. I wiped all down and you can tell by the rag I used. The young man who waited on me at lobby was nice. I will never stay here again and you can tell the type of people this place attracts as well due to the lack of good cleaning and maintenance upkeep of this hotel and it’s sad because the location surrounding areas are nice.
2
Elizabeth
15 déc. 2025
·
A séjourné 1 nuit
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
2
Brian
17 nov. 2025
·
A séjourné 3 nuits
hotel is dirty. stained sheets/towels. under the bed/couch of the room doesnt look like its been cleaned in years. roaches seen in the bathroom AND hallway of the 2nd floor. At one point, had asked for fresh towels and was told "we have no clean towels", so went to walmart and bought some
hotel is dirty. stained sheets/towels. under the bed/couch of the room doesnt look like its been cleaned in years. roaches seen in the bathroom AND hallway of the 2nd floor. At one point, had asked for fresh towels and was told "we have no clean towels", so went to walmart and bought some
4
LaShawn
15 mai 2025
·
A séjourné 2 nuits
The elevator was not clean it had an old Mildew smell as well as the room the Furniture was old and had Stains in it
The elevator was not clean it had an old Mildew smell as well as the room the Furniture was old and had Stains in it
2
Hunter
1 déc. 2025
·
A séjourné 2 nuits
The place was filthy with mess on the carpets, dirt on the walls, and stuff smeared on the doors. The baseboards have fallen off the walls and never been replaced or redecorated. There were no services offered during our entire stay. The reception area was cramped and dark, with a tiny "Enter" sign marking it in the parking lot. The security of the place is terrible. There is meant to be a two-door system with key cards required at both doors. However, each day of our stay, there was a block propping open the main door so that anyone could enter the building. This meant the only protection during our stay was the suite door, which clearly hadn't been replaced in a long time and had a very basic lock. The doors are not slow-closing doors, and the walls are thin, which means that you can hear every time a door is closed throughout the day and night. Inside the suite, there was expired food in the cupboards and dirty carpets. Again, the baseboards were missing in the bathroom, and there were hairs in the drains. There was no shampoo or conditioner supplied in the shower, and only 1/2 a roll of toilet paper in the suite. The room description stated it had a queen-size bed, but it was only a little bigger than a single bed. The outlets beside the bed buzzed if anything was plugged in. At night, there were overwhelming smells from very pungent dinners being prepared and music being blasted. The only positives were that the heat worked well and the suite was a good size.
The place was filthy with mess on the carpets, dirt on the walls, and stuff smeared on the doors. The baseboards have fallen off the walls and never been replaced or redecorated. There were no services offered during our entire stay. The reception area was cramped and dark, with a tiny "Enter" sign marking it in the parking lot. The security of the place is terrible. There is meant to be a two-door system with key cards required at both doors. However, each day of our stay, there was a block propping open the main door so that anyone could enter the building. This meant the only protection during our stay was the suite door, which clearly hadn't been replaced in a long time and had a very basic lock. The doors are not slow-closing doors, and the walls are thin, which means that you can hear every time a door is closed throughout the day and night. Inside the suite, there was expired food in the cupboards and dirty carpets. Again, the baseboards were missing in the bathroom, and there were hairs in the drains. There was no shampoo or conditioner supplied in the shower, and only 1/2 a roll of toilet paper in the suite. The room description stated it had a queen-size bed, but it was only a little bigger than a single bed. The outlets beside the bed buzzed if anything was plugged in. At night, there were overwhelming smells from very pungent dinners being prepared and music being blasted. The only positives were that the heat worked well and the suite was a good size.
4
Alexis
13 août 2025
·
A séjourné 1 nuit
The sheets were not cleaned properly we were sleeping in other people’s hair. The elevator is dirty and old. The tv only has a couple channels amd the signal was in and out. Cleanliness not up to par at all. Would not return.
The sheets were not cleaned properly we were sleeping in other people’s hair. The elevator is dirty and old. The tv only has a couple channels amd the signal was in and out. Cleanliness not up to par at all. Would not return.
2
Celeste
25 août 2025
·
A séjourné 2 nuits
I had never stayed at a Sonesta Suites before and I never will again. It was dirty, an inch of dust on all appliances, the stove door was broken and would not close, no soap in the dispensers, the love seat had a seat cover draped over it, no fitted sheet on the bed so the sheet kept coming off during sleep, and the carpets were so dirty I could not walk bare foot. Do not stay here!
I had never stayed at a Sonesta Suites before and I never will again. It was dirty, an inch of dust on all appliances, the stove door was broken and would not close, no soap in the dispensers, the love seat had a seat cover draped over it, no fitted sheet on the bed so the sheet kept coming off during sleep, and the carpets were so dirty I could not walk bare foot. Do not stay here!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les suites sont spacieuses avec cuisine équipée et des lits souvent décrits comme confortables. Cependant, les intérieurs sont démodés et usés, avec des problèmes d'entretien récurrents (appareils électroménagers, climatisation/TV) et des murs fins qui transmettent le bruit ; la vaisselle est souvent incomplète.
Avis de voyageur à ce sujet
4
Amelia G
21 sept. 2024
·
A séjourné 1 nuit
The suite is actually quite adequate and roomie. The problem is the cleanliness with a broken down unusable pullout bed, a dirty carpet and lots of dirt on the walls and windows. The lamp shades and curtains are stained. The general surfaces are clean, but the condition is just so worn down.
The suite is actually quite adequate and roomie. The problem is the cleanliness with a broken down unusable pullout bed, a dirty carpet and lots of dirt on the walls and windows. The lamp shades and curtains are stained. The general surfaces are clean, but the condition is just so worn down.
8
Emily
8 août 2025
·
A séjourné 1 nuit
It was the right price for a convention i had to attend. Big rooms with kitchen. Very comfortable beds. It was perfect for what i needed. Counters were all clean. I never walk on floors in hotels without slippers or shoes.
It was the right price for a convention i had to attend. Big rooms with kitchen. Very comfortable beds. It was perfect for what i needed. Counters were all clean. I never walk on floors in hotels without slippers or shoes.
8
Kenyetta
25 juil. 2024
·
A séjourné 1 nuit
Nice stay. BUT, I rented 2 two bedrooms suites and between the two rooms there was only 1 big pot, 1 small skillet, 1 small pot, 3 plates, 4 saucers, 3 bowls, and very little silverware. Walmart is conveniently 0.3 miles away, so we bought a kitchen set with pots, pans, cups, utensils, and silverware. Plus the walls are paper thin.
Nice stay. BUT, I rented 2 two bedrooms suites and between the two rooms there was only 1 big pot, 1 small skillet, 1 small pot, 3 plates, 4 saucers, 3 bowls, and very little silverware. Walmart is conveniently 0.3 miles away, so we bought a kitchen set with pots, pans, cups, utensils, and silverware. Plus the walls are paper thin.
6
Miriam
5 mai 2025
·
A séjourné 4 nuits
The toilet in our room was clogged. Maintenance came twice to unclog/snake but it clog immediately. I wish they moved us to a different room so they could have investigated this problem. The suite was the perfect size for my family and the beds were comfortable. I also wish that we were told that housekeeping did not come every day. Because of that, I wish there were more than one small trash can in the room.
The toilet in our room was clogged. Maintenance came twice to unclog/snake but it clog immediately. I wish they moved us to a different room so they could have investigated this problem. The suite was the perfect size for my family and the beds were comfortable. I also wish that we were told that housekeeping did not come every day. Because of that, I wish there were more than one small trash can in the room.
4
Cheryl
11 nov. 2024
·
A séjourné 1 nuit
I reserved 2 two bedroom suites. In 302 the living room tv was broken and the microwave didn't work in 301 the coffee pot was broken and the let out couches were disgusting
I reserved 2 two bedroom suites. In 302 the living room tv was broken and the microwave didn't work in 301 the coffee pot was broken and the let out couches were disgusting
6
Marissa
11 août 2025
·
A séjourné 1 nuit
If you're traveling on a budget, this is an OK motel, nothing fancy. But the body soap, shampoo and conditioner dispensers were empty (they don't seem to check regularly), the door from the parking lot into the building doesn't lock, creating possible theft and trespassing issues. Neighborhood looks pretty safe an location is very convenient for restaurants and shopping. Furniture is outdated,as was the couch but the beds were clean. The bathroom could use a minor upgrade - caulking was coming off.
If you're traveling on a budget, this is an OK motel, nothing fancy. But the body soap, shampoo and conditioner dispensers were empty (they don't seem to check regularly), the door from the parking lot into the building doesn't lock, creating possible theft and trespassing issues. Neighborhood looks pretty safe an location is very convenient for restaurants and shopping. Furniture is outdated,as was the couch but the beds were clean. The bathroom could use a minor upgrade - caulking was coming off.
6
Janet
22 juil. 2024
·
A séjourné 3 nuits
We stayed in a two bedroom suite with a kitchenette. There was very little in the way of dinnerware and glassware and the place was very dated and drab. Not a big deal. But the small sofa ( pullout couch ) was definitely beyond worn. Literally could not sit on it. The armchair was not much better. Staff was professional and friendly and the room was clean
We stayed in a two bedroom suite with a kitchenette. There was very little in the way of dinnerware and glassware and the place was very dated and drab. Not a big deal. But the small sofa ( pullout couch ) was definitely beyond worn. Literally could not sit on it. The armchair was not much better. Staff was professional and friendly and the room was clean
6
Asif
25 févr. 2024
·
A séjourné 2 nuits
Mattress was so lumpy I almost got a backache.
Mattress was so lumpy I almost got a backache.
6
Drakkari
21 sept. 2025
·
A séjourné 1 nuit
The for the price it’s ok very old, stained and stall smell , no bugs, good location WALLS ARE PAPER THIN! but didn’t feel unsafe was only there for a concert
The for the price it’s ok very old, stained and stall smell , no bugs, good location WALLS ARE PAPER THIN! but didn’t feel unsafe was only there for a concert
6
Jo-Ann Karly
16 janv. 2025
·
A séjourné 3 nuits
If you need a bed and a shower for a few nights, it's definitely that. For anything beyond that I would recommend looking elsewhere. The employees who checked me in and out were pleasant and polite. No issues there. Housekeeping and maintenance are not on site after check in hours. Our toilet backed up and when we called for assistance we were grumpily told maintenance was gone and "you can come over here and get a plunger, I guess." Having to fix the problem ourselves is fine, but the flippant attitude was unwelcome. I suppose we were lucky it was such a minor issue. The rooms were mostly clean, excepting what looked like a dried blood spatter on our bathroom door. The bathroom itself was relatively clean, but the ceilings were cracked and uneven from the moisture. Kitchen and refrigerator were clean and spacious. The hallways of the building were dim and smelled heavily of cigarette smoke. The walls are thin and we could hear our neighbors talking and one of the nights we heard running and jumping from the room above us. The property is in a quiet area and away from the roads so there was no outside noise. Overall, I would not choose this property again. The location is convenient, but there are a variety of other hotels/extended stay properties in that area.
If you need a bed and a shower for a few nights, it's definitely that. For anything beyond that I would recommend looking elsewhere. The employees who checked me in and out were pleasant and polite. No issues there. Housekeeping and maintenance are not on site after check in hours. Our toilet backed up and when we called for assistance we were grumpily told maintenance was gone and "you can come over here and get a plunger, I guess." Having to fix the problem ourselves is fine, but the flippant attitude was unwelcome. I suppose we were lucky it was such a minor issue. The rooms were mostly clean, excepting what looked like a dried blood spatter on our bathroom door. The bathroom itself was relatively clean, but the ceilings were cracked and uneven from the moisture. Kitchen and refrigerator were clean and spacious. The hallways of the building were dim and smelled heavily of cigarette smoke. The walls are thin and we could hear our neighbors talking and one of the nights we heard running and jumping from the room above us. The property is in a quiet area and away from the roads so there was no outside noise. Overall, I would not choose this property again. The location is convenient, but there are a variety of other hotels/extended stay properties in that area.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable et serviable, avec des réparations rapides et des employés exceptionnels. D'autres citent un personnel de la réception impoli ou absent, et un service de femme de ménage lent ou limité, ce qui rend le service inégal.
Avis de voyageur à ce sujet
10
Kassandra
9 juil. 2024
·
A séjourné 3 nuits
It is located right behind Walmart with other shops and restaurants nearby. The staff was great and very good. I came in my room the ac was not working they quickly got maintenance in and fix it.
It is located right behind Walmart with other shops and restaurants nearby. The staff was great and very good. I came in my room the ac was not working they quickly got maintenance in and fix it.
10
Nicole
16 mai 2025
·
A séjourné 8 nuits
The employees are very considerate, always friendly and accommodating. They are always on top of things. I always see someone picking up outside, around the grounds. Inside as well, always clean and the rooms clean and bed comfy. Nice and quiet area. I felt extremely safe here. Being a solo female, that was important. They are deligent in maintaining a safe and secure place as well.
The employees are very considerate, always friendly and accommodating. They are always on top of things. I always see someone picking up outside, around the grounds. Inside as well, always clean and the rooms clean and bed comfy. Nice and quiet area. I felt extremely safe here. Being a solo female, that was important. They are deligent in maintaining a safe and secure place as well.
2
Elizabeth
15 déc. 2025
·
A séjourné 1 nuit
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
8
Noah
21 sept. 2025
·
A séjourné 2 nuits
Vessi (the friendly eastern european woman) At the front desk was amazing! Super friendly, funny, and extremely helpful. She is the main reason the review was so positive. Upon walking into the building I was in, there was an immediate smell that was noticed. A mixture of hard water and canine/feline urine overwhelmed the nostrils. However, upon entering my room, I was delighted to find it clean and tidy with a stove (although the oven was FILTHY), microwave, and good sized fridge. Apart from the woman who abandoned her 4 year old two rooms down from me (who cried and cried and cried until I came out from my room and consoled him, understandably of course), the property was mostly quiet and relaxing. For the price I paid, I was fairly pleased overall.
Vessi (the friendly eastern european woman) At the front desk was amazing! Super friendly, funny, and extremely helpful. She is the main reason the review was so positive. Upon walking into the building I was in, there was an immediate smell that was noticed. A mixture of hard water and canine/feline urine overwhelmed the nostrils. However, upon entering my room, I was delighted to find it clean and tidy with a stove (although the oven was FILTHY), microwave, and good sized fridge. Apart from the woman who abandoned her 4 year old two rooms down from me (who cried and cried and cried until I came out from my room and consoled him, understandably of course), the property was mostly quiet and relaxing. For the price I paid, I was fairly pleased overall.
4
Regina Nagy
18 juil. 2023
·
A séjourné 3 nuits
Unclean room, empty bathroom supplies, no front counter staff. I checked out and then remembered I left my phone charger and cord. No one came to the front counter to help me retrieve it. Would not stay here again.
Unclean room, empty bathroom supplies, no front counter staff. I checked out and then remembered I left my phone charger and cord. No one came to the front counter to help me retrieve it. Would not stay here again.
2
Ty
26 avr. 2023
·
A séjourné 3 nuits
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
2
Brandon
15 mai 2025
·
A séjourné 1 nuit
Awful. Got attitude from the desk clerk and straight up left and went to another hotel locally, even though it cost me $225 for another hotel. Never staying here.
Awful. Got attitude from the desk clerk and straight up left and went to another hotel locally, even though it cost me $225 for another hotel. Never staying here.
10
Kenneth
24 déc. 2022
·
A séjourné 1 nuit
Great service. The staff is friendly and helpful.
Great service. The staff is friendly and helpful.
6
Rosario
19 sept. 2023
·
A séjourné 20 nuits
The Management service is above and beyond. They are doing what they can with what they have. My first night was very difficult because I got a room that wasn't properly clean or in proper condition. It had dirty bedsheets, the dishwasher was full of dishes, and the closet had no door. I called the front desk, and they changed the room in less than 10 minutes. The next day, Jeremy, the Manager on shift, interviewed me to apologize and make himself available for any unwanted or unpleasant future events.
The Management service is above and beyond. They are doing what they can with what they have. My first night was very difficult because I got a room that wasn't properly clean or in proper condition. It had dirty bedsheets, the dishwasher was full of dishes, and the closet had no door. I called the front desk, and they changed the room in less than 10 minutes. The next day, Jeremy, the Manager on shift, interviewed me to apologize and make himself available for any unwanted or unpleasant future events.
6
Jo-Ann Karly
16 janv. 2025
·
A séjourné 3 nuits
If you need a bed and a shower for a few nights, it's definitely that. For anything beyond that I would recommend looking elsewhere. The employees who checked me in and out were pleasant and polite. No issues there. Housekeeping and maintenance are not on site after check in hours. Our toilet backed up and when we called for assistance we were grumpily told maintenance was gone and "you can come over here and get a plunger, I guess." Having to fix the problem ourselves is fine, but the flippant attitude was unwelcome. I suppose we were lucky it was such a minor issue. The rooms were mostly clean, excepting what looked like a dried blood spatter on our bathroom door. The bathroom itself was relatively clean, but the ceilings were cracked and uneven from the moisture. Kitchen and refrigerator were clean and spacious. The hallways of the building were dim and smelled heavily of cigarette smoke. The walls are thin and we could hear our neighbors talking and one of the nights we heard running and jumping from the room above us. The property is in a quiet area and away from the roads so there was no outside noise. Overall, I would not choose this property again. The location is convenient, but there are a variety of other hotels/extended stay properties in that area.
If you need a bed and a shower for a few nights, it's definitely that. For anything beyond that I would recommend looking elsewhere. The employees who checked me in and out were pleasant and polite. No issues there. Housekeeping and maintenance are not on site after check in hours. Our toilet backed up and when we called for assistance we were grumpily told maintenance was gone and "you can come over here and get a plunger, I guess." Having to fix the problem ourselves is fine, but the flippant attitude was unwelcome. I suppose we were lucky it was such a minor issue. The rooms were mostly clean, excepting what looked like a dried blood spatter on our bathroom door. The bathroom itself was relatively clean, but the ceilings were cracked and uneven from the moisture. Kitchen and refrigerator were clean and spacious. The hallways of the building were dim and smelled heavily of cigarette smoke. The walls are thin and we could hear our neighbors talking and one of the nights we heard running and jumping from the room above us. The property is in a quiet area and away from the roads so there was no outside noise. Overall, I would not choose this property again. The location is convenient, but there are a variety of other hotels/extended stay properties in that area.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'emplacement est un atout : proche du centre commercial 12 Oaks Mall, de Walmart, de restaurants et des principales routes, généralement dans un quartier calme. Quelques clients ont mentionné des personnes traînant sur le parking, mais la plupart l'ont trouvé pratique.
Avis de voyageur à ce sujet
8
Sheiba
22 juil. 2024
·
A séjourné 6 nuits
It was in a nice area, they kept it clean but housekeeping could do better.
It was in a nice area, they kept it clean but housekeeping could do better.
6
Jeffery
25 mai 2025
·
A séjourné 3 nuits
Location was good
Location was good
10
Tracie
19 avr. 2024
·
A séjourné 2 nuits
Great location
Great location
10
Kassandra
9 juil. 2024
·
A séjourné 3 nuits
It is located right behind Walmart with other shops and restaurants nearby. The staff was great and very good. I came in my room the ac was not working they quickly got maintenance in and fix it.
It is located right behind Walmart with other shops and restaurants nearby. The staff was great and very good. I came in my room the ac was not working they quickly got maintenance in and fix it.
8
Siobhan Hynes
27 juin 2024
·
A séjourné 1 nuit
Stayed here for a second night due to the fact that we were able to get a 2 bed apartment for a good price and close to the main interstate and shopping area. The second apartment was also a bit dated but there were definitely less people hanging around outside on the second night. The lady in reception was incredibly helpful on both occasions
Stayed here for a second night due to the fact that we were able to get a 2 bed apartment for a good price and close to the main interstate and shopping area. The second apartment was also a bit dated but there were definitely less people hanging around outside on the second night. The lady in reception was incredibly helpful on both occasions
8
Cynthia
7 mai 2024
·
A séjourné 2 nuits
Great location
Great location
8
Tracy
17 juin 2023
·
A séjourné 3 nuits
It was conveniently located clise to my job
It was conveniently located clise to my job
8
Ed
16 juin 2023
·
A séjourné 1 nuit
Convenient to where I went for business ... good location ... many restaurants nearby ... safe area.
Convenient to where I went for business ... good location ... many restaurants nearby ... safe area.
6
Drakkari
21 sept. 2025
·
A séjourné 1 nuit
The for the price it’s ok very old, stained and stall smell , no bugs, good location WALLS ARE PAPER THIN! but didn’t feel unsafe was only there for a concert
The for the price it’s ok very old, stained and stall smell , no bugs, good location WALLS ARE PAPER THIN! but didn’t feel unsafe was only there for a concert
10
Heaven
14 avr. 2024
·
A séjourné 4 nuits
Close to mall and restaurants
Close to mall and restaurants
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Il n'y a pas de service de petit-déjeuner. Les cuisines en chambre permettent de préparer ses propres repas, mais plusieurs commentaires font état d'une vaisselle manquante ou sale, et un client a noté un goût désagréable de l'eau du robinet.
Avis de voyageur à ce sujet
6
Vanessa
20 sept. 2025
·
A séjourné 1 nuit
It’s a room to sleep. That’s it. There was a dirty towel on the floor at the front door of my room and an insect inside the fridge. Interesting things about the kitchen: there’s a package to make coffee on the coffee maker, but there’s no coffee maker. There are pans and plates but no utensils. The toaster was all greasy. The bathroom was fine and the bed was comfy.
It’s a room to sleep. That’s it. There was a dirty towel on the floor at the front door of my room and an insect inside the fridge. Interesting things about the kitchen: there’s a package to make coffee on the coffee maker, but there’s no coffee maker. There are pans and plates but no utensils. The toaster was all greasy. The bathroom was fine and the bed was comfy.
10
Paul
18 juin 2025
·
A séjourné 4 nuits
Most of the hotel experience was good except room service was non existent throughout my stay. I really like the kitchen and that they provide utensils and plates and a pan to cook on. I recommend this hotel for the price
Most of the hotel experience was good except room service was non existent throughout my stay. I really like the kitchen and that they provide utensils and plates and a pan to cook on. I recommend this hotel for the price
8
Elizabeth
19 oct. 2024
·
A séjourné 1 nuit
Great staff. Full kitchen was nice, but the tap water tastes horrible. Bring bottled if you are going.
Great staff. Full kitchen was nice, but the tap water tastes horrible. Bring bottled if you are going.
6
Gracie
27 juil. 2025
·
A séjourné 7 nuits
The property was conveniently located near restaurants, shopping, expressways, and the Suburban Showplace. The efficiency suite we paid for was disappointing. The oven door didn't close completely, rendering it unusable. There was only one small saucepan for cooking. Dishes for eating were 2 glasses, 2 cups, 2 plates, and 2 serving size bowls. There was only one (1) set of silverware so not sufficient for two people staying in the room. Further, there was no dish cloth, dish towel, dish soap, or dishwasher detergent. As a result the only thing usable in the kitchen was the microwave and refrigerator - things that could have been had in a standard hotel room.
The property was conveniently located near restaurants, shopping, expressways, and the Suburban Showplace. The efficiency suite we paid for was disappointing. The oven door didn't close completely, rendering it unusable. There was only one small saucepan for cooking. Dishes for eating were 2 glasses, 2 cups, 2 plates, and 2 serving size bowls. There was only one (1) set of silverware so not sufficient for two people staying in the room. Further, there was no dish cloth, dish towel, dish soap, or dishwasher detergent. As a result the only thing usable in the kitchen was the microwave and refrigerator - things that could have been had in a standard hotel room.
2
YOU DUCK
15 déc. 2025
·
A séjourné 10 nuits
The overall standard of the hotel was unacceptably low. Most notably, ongoing construction required us to relocate rooms during our stay, causing significant inconvenience. The situation was uncomfortable enough that we considered checking out early. Furthermore, breakfast service was not provided.Some staff members were courteous, while others were quite unfriendly.
The overall standard of the hotel was unacceptably low. Most notably, ongoing construction required us to relocate rooms during our stay, causing significant inconvenience. The situation was uncomfortable enough that we considered checking out early. Furthermore, breakfast service was not provided.Some staff members were courteous, while others were quite unfriendly.
8
Kenyetta
25 juil. 2024
·
A séjourné 1 nuit
Nice stay. BUT, I rented 2 two bedrooms suites and between the two rooms there was only 1 big pot, 1 small skillet, 1 small pot, 3 plates, 4 saucers, 3 bowls, and very little silverware. Walmart is conveniently 0.3 miles away, so we bought a kitchen set with pots, pans, cups, utensils, and silverware. Plus the walls are paper thin.
Nice stay. BUT, I rented 2 two bedrooms suites and between the two rooms there was only 1 big pot, 1 small skillet, 1 small pot, 3 plates, 4 saucers, 3 bowls, and very little silverware. Walmart is conveniently 0.3 miles away, so we bought a kitchen set with pots, pans, cups, utensils, and silverware. Plus the walls are paper thin.
2
Elizabeth
15 déc. 2025
·
A séjourné 1 nuit
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
10
Sorilbran
30 juil. 2023
·
A séjourné 3 nuits
Sonesta's a great choice if you're visiting Metro Detroit. The room was nice, cozy - kinda like a tiny apartment. Bathroom was clean. The kitchen and living room area were clean as well. One thing: the frying pan is the tiny one - so if you plan to cook, keep that in mind. I only had one small pot and one tiny pan during both my stays. BUT the restaurant situation is great. Crumbl Cookie is in the plaza behind us and there's a really great selection of restaurants, including Kura - a revolving sushi spot where robots serve you your food. Staff was friendly and helpful.
Sonesta's a great choice if you're visiting Metro Detroit. The room was nice, cozy - kinda like a tiny apartment. Bathroom was clean. The kitchen and living room area were clean as well. One thing: the frying pan is the tiny one - so if you plan to cook, keep that in mind. I only had one small pot and one tiny pan during both my stays. BUT the restaurant situation is great. Crumbl Cookie is in the plaza behind us and there's a really great selection of restaurants, including Kura - a revolving sushi spot where robots serve you your food. Staff was friendly and helpful.
8
Donald
31 janv. 2023
·
A séjourné 1 nuit
Nice, Clean, Friendly staff, Coffee in lobby & in room. Cons: Not even a simple breakfast. You are charged a $150 security deposit (refunded within 3 days.)
Nice, Clean, Friendly staff, Coffee in lobby & in room. Cons: Not even a simple breakfast. You are charged a $150 security deposit (refunded within 3 days.)
2
Ty
26 avr. 2023
·
A séjourné 3 nuits
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
4
Murray
10 août 2026
·
A séjourné 1 nuit
The room we stayed in was on the first floor. Most of the lights in the room didn't work. A nob to the closet was missing which made it a little difficult to access the closet. The smoke detector was hanging down & we were unsure if it was functional. Finally, my wife forgot a garment & left it in the closet & when she realized she had left it she called & asked them to check. The staff person responded that it was there? My wife asked her sister to stop by to double check & they had it at the desk. No call or e-mail to let us know that found it. We "will not" stay at the hotel again!!!
The room we stayed in was on the first floor. Most of the lights in the room didn't work. A nob to the closet was missing which made it a little difficult to access the closet. The smoke detector was hanging down & we were unsure if it was functional. Finally, my wife forgot a garment & left it in the closet & when she realized she had left it she called & asked them to check. The staff person responded that it was there? My wife asked her sister to stop by to double check & they had it at the desk. No call or e-mail to let us know that found it. We "will not" stay at the hotel again!!!
10
Michael
28 juil. 2026
·
A séjourné 1 nuit
For the price I was happy with my room, this is the first time I had any issues staying there. It was not a tragic problem just a couple things didn't work but like I said it wasn't a big deal to me - the faucet in the kitchen didn't work, the shower had low water pressure but everything worked out fine. I was able to take a shower and the faucet in the bathroom worked so I'm good.m
For the price I was happy with my room, this is the first time I had any issues staying there. It was not a tragic problem just a couple things didn't work but like I said it wasn't a big deal to me - the faucet in the kitchen didn't work, the shower had low water pressure but everything worked out fine. I was able to take a shower and the faucet in the bathroom worked so I'm good.m
6
Kristina
27 juin 2026
·
A séjourné 1 nuit
June 2026: property currently being renovated. I’d stay again, but probably wait about 6 months before coming back.
June 2026: property currently being renovated. I’d stay again, but probably wait about 6 months before coming back.
6
KEITH
25 juin 2026
·
A séjourné 1 nuit
The room was cleaned well but hallways had trash and maintenance issues.
The room was cleaned well but hallways had trash and maintenance issues.
4
Rahul
15 juin 2026
·
A séjourné 1 nuit
Stayed on Saturday June 13 2026. Staff was friendly, but the hotel is under major remodeling. Checked in during evening hours so we didn’t hear any construction noise. The hallways were very dirty with debris, old takeout containers, and dust. The bathroom and beds were clean, but the kitchenette was not. AC in the room wasn’t working either. Curtains in the room were filthy.
Stayed on Saturday June 13 2026. Staff was friendly, but the hotel is under major remodeling. Checked in during evening hours so we didn’t hear any construction noise. The hallways were very dirty with debris, old takeout containers, and dust. The bathroom and beds were clean, but the kitchenette was not. AC in the room wasn’t working either. Curtains in the room were filthy.
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 23:59
Avant 11:00
Dépôt de garantie
Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-16: 86.29764459614563USD
- 2026-09-17: 86.29764459614563USD
- 2026-09-18: 86.29764459614563USD
- 2026-09-19: 52.74542844459534USD
- 2026-09-20: 86.29051470166016USD
- 2026-09-21: 86.29051470166016USD
- 2026-09-22: 86.29051470166016USD
- 2026-09-23: 86.29051470166016USD
- 2026-09-24: 86.29051470166016USD
- 2026-09-25: 86.29051470166016USD
- 2026-09-26: 86.29051470166016USD
- 2026-09-27: 86.17349694873047USD
- 2026-09-28: 86.29051470166016USD
- 2026-09-29: 86.29051470166016USD
- 2026-09-30: 86.29051470166016USD
- 2026-10-01: 86.29051470166016USD
- 2026-10-02: 86.29051470166016USD
- 2026-10-03: 86.29051470166016USD
- 2026-10-04: 86.29051470166016USD
- 2026-10-05: 86.29051470166016USD
- 2026-10-06: 86.29051470166016USD
- 2026-10-07: 86.29051470166016USD
- 2026-10-08: 86.29051470166016USD
- 2026-10-09: 86.29051470166016USD
- 2026-10-10: 86.29051470166016USD
- 2026-10-11: 86.29051470166016USD
- 2026-10-12: 86.29051470166016USD
- 2026-10-13: 86.29051470166016USD
- 2026-10-14: 86.29051470166016USD
- 2026-10-15: 111.1008153404236USD
- 2026-10-16: 111.01806482270814USD
- 2026-10-17: 111.29638440940857USD
- 2026-10-18: 86.44678624177551USD
- 2026-10-19: 86.44678624177551USD
- 2026-10-20: 86.44678624177551USD
- 2026-10-21: 86.44678624177551USD
- 2026-10-22: 86.44678624177551USD
- 2026-10-23: 86.44678624177551USD
- 2026-10-24: 86.44678624177551USD
- 2026-10-25: 86.44678624177551USD
- 2026-10-26: 86.44678624177551USD
- 2026-10-27: 86.44678624177551USD
- 2026-10-28: 86.44678624177551USD
- 2026-10-29: 86.44678624177551USD
- 2026-10-30: 86.44678624177551USD
- 2026-10-31: 86.44678624177551USD
- 2026-11-01: 86.44678624177551USD
- 2026-11-02: 86.44678624177551USD
- 2026-11-03: 86.44678624177551USD
- 2026-11-04: 86.44678624177551USD
- 2026-11-05: 86.44678624177551USD
- 2026-11-06: 86.44678624177551USD
- 2026-11-07: 86.44678624177551USD
- 2026-11-08: 86.44678624177551USD
- 2026-11-09: 86.44678624177551USD
- 2026-11-10: 86.44678624177551USD
- 2026-11-11: 86.44678624177551USD
- 2026-11-12: 86.44678624177551USD
- 2026-11-13: 86.44678624177551USD
- 2026-11-14: 86.44678624177551USD
- 2026-11-15: 86.29051470166016USD
- 2026-11-16: 86.29051470166016USD
Le personnel de la réception vous accueillera sur place. La carte de crédit utilisée pour effectuer la réservation doit être présentée par le titulaire de la carte à l’arrivée, accompagnée d’une pièce d’identité avec photo. Toute autre disposition doit être prise en accord avec l’hébergement avant l’arrivée. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Dépôt : 150,00 USD par hébergement, par séjour
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement bénéficie d’un nettoyage par des professionnels
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- L'entretien de cet hébergement est confié à des professionnels.
- Animaux de compagnie : 75 USD par hébergement et par séjour, 150 USD max. par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Parcours de golf (à proximité)
Consigne à bagage
Services
Centre d'affaires
Nettoyage à sec
Consigne à bagage
Laverie
24-Hour Front Desk
Parking
Parking
Parking gratuit
Parking (Limited)
Parking Onsite
Général
Chambres non-fumeurs
Distributeur automatique
Chambre familiale
Snack Bar/Deli
Activités
Parcours de golf (à proximité)
Mobilier d'extérieur
Fitness Center (nearby)
Connexion Internet
Wi-fi gratuit