AmericInn by Wyndham White Bear Lake St. Paul

Det var tredje gang vi boede på motellet og helt sikkert også sidste. Alt var meget dårligere en de sidste gange vi boede der. Servicen var rigtig dårlig, værelset var slidt. Døren til gangen knirkede så meget at det ikke var til at holde ud. Jeg klagede over det og fik en spray WD40, så kunne jeg selv smøre døren, hvilket jeg gjorde. Vi havde 4 overnatninger og efter første nat var der ikke ordnet værelse. Jeg klagede over det, og fik den besked at der ikke var rengøring eller skift af håndklæder. Morgenmaden var markant dårligere end sidst. Der lå Max 4 stk toastbrød og vi måtte konstant spørge om mere. Det samme gjaldt kaffe, varmt vand, mv. De få varme ting der var, var meget ulækre. Personalet virket uinteresseret og gav INGEN service. Jeg forstår bestemt ikke deres vurdering på 8,4.

Slidt men ok. Værelset manglede rengøring

The staff was friendly and it was very easy and quick check-in. I liked the location with of conveniently located stores and restaurants but felt very secluded and in nature. There was not much for a breakfast that I saw but I just passed through later. The room appeared to be clean but we had a few ants on the bathroom counter and it seemed they must have been running very low on toiletry supplies. We had 2 towels with wash clothes and 1 bar of soap for the shower and the sink 1 bottle of shampoo and a half a bottle of conditioner. But I liked the hotel otherwise

Horrible service and nasty hotel

Absolutely awful, tried to work with management and hotels.com and no resolution! Unsafe! The plug in for my heater was fried and they couldn't put me in another room as they claimed to be full. Had to scramble to find another hotel.