Quality Inn Clarksdale

The front desk clerk, Mona, was a little snappy at check in. Told me it would be faster for her to do the job than to explain it to me. When it comes to me spending my money and how it's coming out my account, I would like to know. The rest of the staff that we interacted with were very pleasant and welcoming. Our room was not the cleanliest. There were hair balls under the foot of the bed and a couple hair beads in the bathroom. Although this seems little, it makes one think of how well the room was cleaned. There were several red stains on the carpet. There is no pool at this location or an elevator. If I had known there wasn't a pool I would not have booked with this hotel. Overall, the hotel isn't that bad. Just need more welcoming front desk staff, and to remove that the hotel has a pool...its misleading.

Fitness center and guest laudry were out of order.

Paid for two queens, and requested a cot for the third person but only received double beds and staff said they don’t have any cots. I specifically booked this hotel because it advertised a gym and a pool; both were decommissioned upon arrival, and staff indicated the gym was being used as storage. Requested extra bedding and staff indicated they didnt have any blankets. Disappointed.

Staff was very friendly, but the property was off it's game. NO towels in room upon check-in, had to change out TV remote, Fitness Center being renovated.

First room’s door wouldn’t stay shut, and we immediately switched rooms. The second room they gave us had a broken toilet, the tile in the bathroom was busted and the carpet was sticky. Room Service took our towels that we had hung up and did not replace them. Then we tried to do laundry to find out that it was broken with no plans to repair. None of the hotel doors other than the front door worked properly. The lobby and hallways are 80 degrees. There is no elevator if you are given a second floor room. I feel bad for the working people like us assigned to Clarksdale because even after all that; this is still one of the better places in town to stay. There are no nearby safer or cleaner alternatives in which to stay. The hotel’s interior was relatively clean and we did not have any problem with bugs.

It was a really nice hotel the only thing is they advertised they have a pool and they definitely do not

Let me start by saying that the front desk staff was wonderful! They were friendly and accommodating. That is where the compliments end. Firstly, the condition of the hotel is rundown. They advertise a pool that they no longer have, so if you are looking to swim, do not rent at this location! From there, there were numerous inconsistencies with the hotel,tub was dirty and stained,the air conditioner was coming apart though it was working.I was with a large party and most of our air conditioners did not work and required maintenance. Please note that they do not switch out your room if your air conditioner is working, they send maintenance to service and it still halfway works. There were minor things that I will adjust, but were as big of a deal to me like there were no batteries in my alarm clock, and there was no back to the tv remote control. aside from the overall condition of the hotel, my biggest issue that I ran into was with the hotel housekeeping we stayed a total of two nights. After night one, the housekeeper came to the door and asked if we would like to clean. I told her no and asked for additional washcloths. She did bring those however, once we left the hotel She went into the room anyway and changed out trash and took the extra towels that she gave us. Housekeepers unfortunately do not wear any name tags so there was no way to identify her. This made me feel uneasy and that she was searching for stuff in our rooms after we left thankfully, nothing was missing.

Advertising swimming pool and workout room there was no swimming pool and workout room was closed down

I booked a room with a king bed and they gave us a room with two queens.They also gave us a room on the second floor.We are handicapped and they did not have a elevator.They said they had laundry facilities and they were not ready.They said the had breakfast the first day they had eggs and sausage the next day they did not the next day they did not have orange juice.while we were there we saw no one taking care of the place we were eating.They told us they had a king size bed but the tv and refrigerator was not hooked up. This place should be shut down until they can get this place ready.They even had the doors in the back open with a stick because the electric opener was not hooked up.I will never stay there again and I feel I am entitled to a refund because this place was not ready to be in business.

At first glance it was obvious that the property was going through a renovation. The desk attendant was very professional and sweet. Check in was smooth with the exception of not getting a king room as requested when I made my reservation. This was where the problems started. I am disabled and climbing stairs is extremely difficult for me. Our keys were for upstairs rooms, we asked where the elevator was. There was no elevator. We asked if there was any possibility of getting a downstairs room due to my issue. She apologized but said all the rooms downstairs were taken. My husband and son helped me up the stairs. My sons room was fine. My room was still full of paint and trash. Obviously not rentable. I called the front desk and the young lady (I forgot her name) came upstairs immediately with keys to a new room. She looked into the original room and profusely apologized. Again, she is the only reason we didn’t change hotels. Fast forward to late night. We went to a wonderful Blues Club (Ground Zero Blues Club, Excellent!!!) when we returned we asked the clerk if we could have a late checkout. The clerk was rude and immediately said No. She stated that she wasn’t the manager and couldn’t approve that and if we were not out by 11:00am we would be charged for another day. I asked if she would leave a message for the manager. Then all of the sudden she said we could stay till 11:30. She was not very friendly. The property has possibilities with the right management team.

Rarely leave reviews but I want to help someone else not make the same mistake I did. The entire property is completely run down. Checked in to the first room, was 90 degrees in there. A/C not working and found pubes all over the toilet. Freaking gross. We got moved to a new room which reeked of a smoke smell but we were too tired to move again. Bathroom was falling apart, toilet paper roll separated from the wall, toilet didn’t flush properly, shower curtain ripping off the rod, shower wall was damaged, water damage spots all above the shower, no trash can. AC couldn’t keep the room cold enough. The back door card reader was completely ripped out so no way to get in that door. Breakfast was non existent, yogurt and a nasty looking waffle maker, and we all got sore throats after sleeping in the room for one night. I was pleasantly surprised that our stuff was still in the room after we went out to get some food. I would recommend finding somewhere, anywhere else to stay

The hotel had friendly, helpful staff and the rooms were quiet. Those were the only positive aspects of this dilapidated hotel. The hotel is in serious need of repair and upgrade. There is no elevator for guests to use. The carpet looks old and worn. Inside our room the carpet looked dirty and had holes. The refrigerator was warm, the tv remote didn't work, there were holes torn in the lamp shade, the air conditioner had a loud rattle sound, the bedspreads were ugly and stained and the furniture had chunks broken off. The worst part was that the sheets were dirty. I pulled back my bedspread and saw that the bottom sheet was dirty with what looked like bodily fluids. I complained to the staff and received fresh sheets but did not feel comfortable in the room. I would never stay at this hotel again.

The room at the Quality Inn had very poor living standards. The room held a strong odor of mildew from carpet being contaminated by an a c unit water leakage. The central air unit made awful and annoying noises all day and night and it was impossible to get any rest. The bed sheets had bugs that were biting through out the night. I did not deserve to pay the amount that was charged to my card for services that I received at this property. Please issue an refund.

The staff was nice but the room had stained sheets and blankets, the floors were dirty. Also the toilet seat had stains on it. For the price the breakfast should’ve been way better. You can tell it was rushed. Also no elevators we had to walk up and down stairs with luggage. I couldn’t even sleep on the sheets they were stained I slept on top with my own blankets.

No room Cleaning offered. Room comforter was stained. Room carpet was dirty

Clean room and friendly staff. Comfortable bed. One thing I may add is get bigger pillows for the beds. The little 4 square pillows don't make for good sleep. Other than that, all good. Thanks.

Dirty look and feel. Burned curtain in room. We tried to get out our 3 night stay but the hotel would not oblige.

The worst experience we’ve ever had. The lady at the front desk was friendly and helpful. It went downhill from there. We rented adjoining rooms which were filthy. The toilets had not been cleaned, long black human hairs on the floor of the bathrooms, the carpets had a musty, dirty smell, plus we only had a half roll of toilet tissue. We were shocked someone had left a half gallon of milk and a cucumber in the refrigerator. How could you consider a room clean if the maid had not discarded those? It is a rare occasion for us not to leave a tip for the maid. That did not happen! If we had not been so tired and had already pre-paid for the rooms, we would have left and gone somewhere else. My husband said the breakfast was adequate. I can assure we will never stay there again, and strongly suggest you remove the word Quality from your sign.

The carpet along tje wall had yellow paint on it, and the toilet was stopped up i askedcpuld someone come unstop the toilet they handed me a plunger for me to do it the tub wouldn't drain properly the comforter had yellow stains all over it and the tub alsl had rust around the drain cover thing and the shower curatin had blood stain on it.

No elevator, rooms had musty smell and roaches

Rarely leave reviews but I want to help someone else not make the same mistake I did. The entire property is completely run down. Checked in to the first room, was 90 degrees in there. A/C not working and found pubes all over the toilet. Freaking gross. We got moved to a new room which reeked of a smoke smell but we were too tired to move again. Bathroom was falling apart, toilet paper roll separated from the wall, toilet didn’t flush properly, shower curtain ripping off the rod, shower wall was damaged, water damage spots all above the shower, no trash can. AC couldn’t keep the room cold enough. The back door card reader was completely ripped out so no way to get in that door. Breakfast was non existent, yogurt and a nasty looking waffle maker, and we all got sore throats after sleeping in the room for one night. I was pleasantly surprised that our stuff was still in the room after we went out to get some food. I would recommend finding somewhere, anywhere else to stay

Room was fine. Bed was comfy. But toilet was plugged.

Our room was clean and well-supplied. Good wifi, hot water, comfortable bed, and quiet HVAC. Elevator needed for upper-floor rooms. Breakfast was good and included scrambled eggs and sausage. But NO COFFEE!?! Very disappointing, although staff apologized and gave supplies for in-room coffee. If “the box didn’t arrive,” authorize staff to go to a nearby grocery store and buy some ground coffee.

The rooms around dated sum of the exterior doors did not work with the key system

it was an ok stay the staff was nice, it's an old decent hotel to stay at, it had a bit of an odor but it wasn't a deal breaker. this is not a resort and it was ok to stay at for a weekend especially if all you are doing is sleeping there

Quiet and comfortable

The room was modern, comfortable, and clean. The elevator was NOT working and I still was assigned a room on the second floor with no explanation why I could not get a room on the first floor.

Stay was ok, the comfort was stain but I just removed it. The air conditioner needs to change out. The rooms felt stuffy throughout the stay. Overall it work for what I needed it for.

Rooms have new carpet and furniture. But, the frig didnot work and the air conditioner made a lound npise all night.

This is sort of a run-down chain hotel with few guests. The whole place is a little sad, including the breakfast. Not a terrible stay but not worth $100 either.

Desk clerk was very welcoming, greeted us upon the doors opening. Fast and efficient check in.

The front desk clerk, Mona, was a little snappy at check in. Told me it would be faster for her to do the job than to explain it to me. When it comes to me spending my money and how it's coming out my account, I would like to know. The rest of the staff that we interacted with were very pleasant and welcoming. Our room was not the cleanliest. There were hair balls under the foot of the bed and a couple hair beads in the bathroom. Although this seems little, it makes one think of how well the room was cleaned. There were several red stains on the carpet. There is no pool at this location or an elevator. If I had known there wasn't a pool I would not have booked with this hotel. Overall, the hotel isn't that bad. Just need more welcoming front desk staff, and to remove that the hotel has a pool...its misleading.

We just came from the hospital with my mother. I was very stressed out. Rodney went way over what was expected of him to help us. He even carried my mother's luggage to our room. He didn't have to do that. Thank you. That night Rodney was a blessing.

Soft pillows and Great !!! customer Services from the front desk to our room Everyone showed kindness to me and my husband. We will be back!!!

This hotel is in desperate need of proper maintenance. Over the course of 3 days, the cleaning staff never vacuumed the carpet in the hallways. I couldn't figure out how to work the TV, the smoke detector in my room was missing, and the bathtub had rust stains and drained slowly. I asked to switch rooms but the air conditioner in that room was broken. The young lady at the front desk, Zai, eventually showed me how to work the TV but she had a dismissive attitude, and she did not rectify any of the other issues. Also, by 8:30am the waffle mix for the complimentary breakfast was already gone and they do not replace it for the remainder of the breakfast time.

You could not access rooms unless you entered through lobby. Rooms were on 2nd floor, but no elevator. Stairwell was dirty with mirrors that were removed from rooms. No breakfast nor coffee. Cleaning staff were not friendly. Actually told us we had to go to front desk for towel. Pay later option was not effective. Credit card was used without discussion. Asked to pay cash and was told we could not. I do not think we will ever stay here again.

Everyone was really nice and the property was very convenient. Would definitely book here again.

The staff was very friendly and helpful.

Check in was very slow due to GM quitting, room was cold and heat did not work, maintenance never came.. no elevator and room was in the second floor we had a lot of luggage to carry up

At first glance it was obvious that the property was going through a renovation. The desk attendant was very professional and sweet. Check in was smooth with the exception of not getting a king room as requested when I made my reservation. This was where the problems started. I am disabled and climbing stairs is extremely difficult for me. Our keys were for upstairs rooms, we asked where the elevator was. There was no elevator. We asked if there was any possibility of getting a downstairs room due to my issue. She apologized but said all the rooms downstairs were taken. My husband and son helped me up the stairs. My sons room was fine. My room was still full of paint and trash. Obviously not rentable. I called the front desk and the young lady (I forgot her name) came upstairs immediately with keys to a new room. She looked into the original room and profusely apologized. Again, she is the only reason we didn’t change hotels. Fast forward to late night. We went to a wonderful Blues Club (Ground Zero Blues Club, Excellent!!!) when we returned we asked the clerk if we could have a late checkout. The clerk was rude and immediately said No. She stated that she wasn’t the manager and couldn’t approve that and if we were not out by 11:00am we would be charged for another day. I asked if she would leave a message for the manager. Then all of the sudden she said we could stay till 11:30. She was not very friendly. The property has possibilities with the right management team.

Hotel on the mail strip with restaurants and stores.

Room was clean. Bed was comfortable. Felt safe.

Safe and quiet

Easy to get too from the highway.

Easy to get to anywhere in Clarksdale

We spent 4 nights during a festival, no morning coffee was made until the final day of our stay. Some mornings no paper plates for your waffles? Towels need to be requested. It’s time to step up, Quality Inn. Clarksdale is depending on you to host its visitors. We were very happy with the renovations, and had a great room on first floor. Staff was very friendly each time I pestered them! Would stay again, it felt safe enough.

Easy, clean, safe

Everyone was really nice and the property was very convenient. Would definitely book here again.

Easy access

Was very satisfied went to Ground Zero blues club and just needed 1 night was perfect

Our room was clean and well-supplied. Good wifi, hot water, comfortable bed, and quiet HVAC. Elevator needed for upper-floor rooms. Breakfast was good and included scrambled eggs and sausage. But NO COFFEE!?! Very disappointing, although staff apologized and gave supplies for in-room coffee. If “the box didn’t arrive,” authorize staff to go to a nearby grocery store and buy some ground coffee.

I was impressed especially for this chain. Breakfast was weak

There was no elevator and our room was on the 2nd floor. There was no bread for toast. The eggs I don’t think were eggs. Would not stay here again.

We spent 4 nights during a festival, no morning coffee was made until the final day of our stay. Some mornings no paper plates for your waffles? Towels need to be requested. It’s time to step up, Quality Inn. Clarksdale is depending on you to host its visitors. We were very happy with the renovations, and had a great room on first floor. Staff was very friendly each time I pestered them! Would stay again, it felt safe enough.

Staff was nice & friendly .rooms was great!! Just need more breakfast selections

You could not access rooms unless you entered through lobby. Rooms were on 2nd floor, but no elevator. Stairwell was dirty with mirrors that were removed from rooms. No breakfast nor coffee. Cleaning staff were not friendly. Actually told us we had to go to front desk for towel. Pay later option was not effective. Credit card was used without discussion. Asked to pay cash and was told we could not. I do not think we will ever stay here again.

Shower didnt have a shower curtain. Breakfest was cold. Other than that my stay was excellent.

My family's stay is always pleasant at Quality Inn. Only downside is breakfast is always limited there.

It’s a solid 3 star. It was pretty cheap and the rooms/facilities were clean. Reasonably quiet. The breakfast was pretty awful. Very little food and the coffee was undrinkable. The hotel was cheap and clean but eat breakfast somewhere else.

No full breakfast. TV didn't work easily.