Holiday Inn Express Philadelphia-Midtown by IHG

Great value for money! Stay here when coming to Philadelphia.

It's a great hotel. The rooms are nice. The breakfast was nice and the staff was nice.

Breakfast is excelent. Clean Room it’s good and the staff are helpful. The location is near everithing.

I thought in all the stay of the hotel was well kept. But the parking garage is not well equipped for a customer with a larger vehicle. And the parking attendants were very rude and inconsiderate. Then to be charged 44.00 for a less conpasitity facility for large vehicles that scratched the roof of the top of my truck.

I’ve stayed in Holiday Inn Express before so when I booked this location, I expected the same service. Unfortunately, this location failed to live up to those prior expectations. The good: The lady at front desk who greeted me was initially pleasant and even got me a room earlier than my scheduled check in. For this I was most grateful. The bad: Shortly after getting to my room, I started hearing loud noises of other guests using the ice machine which was across the hall. When I returned to front desk, the same woman who just checked me in was still there so I brought this to her attention. Yet, no sooner did I do so, her entire demeanor changed. Her attitude was no longer pleasant and instead gave me the impression I was just annoying her. It is important to note that at no time during this conversation was I ever rude or angry. In fact, I reiterated my gratitude for allowing me to check in early. I simply didn’t like the proximity of my room to the ice machine. I had even thought of asking her if I might change rooms but quickly decided against it giver her change in attitude. Not long after, though, I started hearing banging noises. It was guests across the hall slamming their doors. Not sure why, but it went on for an hour. I called front desk and begged the gentleman (Ari) to let me change rooms and floors. He did. Thank you, Ari!!! Overall: Room nice but didn’t have updated charging stations. Breakfast was fair but dining area dirty.