Name: Residence Inn by Marriott Philadelphia Center City
Address: One East Penn Square, Philadelphie, Comté de Philadelphie, US
Price range: 156 $US–640 $US per night
Rating: 8.2

Ce qu'en disent des voyageurs

Residence Inn by Marriott Philadelphia Center City est idéalement situé au cœur de Philadelphie, à proximité de l'hôtel de ville, avec un accès facile à pied aux transports en commun et aux attractions. Le personnel est accueillant et les chambres, de type suite, sont équipées d'une cuisine, ce que de nombreux clients ont trouvé pratique pour des séjours courts ou plus longs.

Les expériences en matière de chambres varient : certaines sont spacieuses et offrent une vue sur la ville, tandis que d'autres paraissent petites ou datées. La conception de la douche avec une paroi en verre laisse souvent le sol de la salle de bain mouillé, et le bruit de la rue et des motos est un problème récurrent pour les chambres donnant sur la rue. La propreté et l'entretien sont variables : de nombreux séjours sont propres, mais des problèmes récurrents sont signalés concernant la poussière, les chambres non préparées, les prises ou la plomberie défectueuses, des problèmes d'eau chaude ou de climatisation, et un service de ménage tous les deux jours qui n'est pas toujours clairement communiqué. Le petit-déjeuner est fréquemment salué et bien servi, bien qu'il puisse être bondé ou répétitif. Il n'y a pas de restaurant ou de bar sur place, mais un service de voiturier est disponible, coûteux et parfois lent ou limité. Attendez-vous à un séjour central axé sur le service, avec des suites pratiques, mais avec des compromis liés à l'âge du bâtiment, au bruit et à la cohérence de la maintenance.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont variables : il y a une salle de sport correcte et une blanchisserie, des ascenseurs sécurisés avec badge et une politique d'acceptation des animaux de compagnie, mais il n'y a pas de restaurant ou de bar sur place, et les ascenseurs peuvent être lents. Le service de voiturier est disponible mais coûteux, parfois lent ou limité, et l'accès à la glace peut être peu pratique.

Avis de voyageur à ce sujet

10

Matthew

15 mars 2025

·

A séjourné 2 nuits

Great location, great veiw in a great room, only thing is it needs a bar and or restaurant

8

hamid

20 avr. 2024

·

A séjourné 1 nuit

Parking is expensive and getting vehicle back from valet is too slow .Need to plan 30-40 min ahead

8

Lori

2 sept. 2025

·

A séjourné 3 nuits

No restaurant on premise. Surrounding area/blocks not too safe

8

Ramona

24 juil. 2025

·

A séjourné 2 nuits

Convenient to food and public transportation. Caution if you use their valet parking. Its expensive and our car was vandalized

10

Matthew

29 juil. 2025

·

A séjourné 3 nuits

Had a wonderful stay at the Residence Inn. Location is right by City Hall - very walkable and central to everything and right by public transportation. You definitely will see a lot of homeless people in the area at night, so if that's a concern you may want to stay more in Old City. Hotel was clean and check in and other service was great. Only time we had to ask the front desk for something it was handled quickly. There was one (late) morning we couldn't shower as they were fixing a pipe leak, but that still doesnt impact my review. Rooms were nice - ours had a lovely view of City Hall - staff were friendly, and as others mentioned the breakfast was quite nice. Gym was also great. I would stay here again!

6

Gail

30 mai 2023

·

A séjourné 4 nuits

The sound level from the street is very loud. All day/night all you could hear was traffic - cars, busses and motorcycles - which was like a race around the city hall square (I was on street side, 3rd floor). The breakfast was ok, only pastry were prepackaged muffins. Location was good for walking all over the city. Parking around the hotel was a nightmare so I had to valet. My car had to stay on the street for 2 days because their parking garage was full. So $65/night seemed high for street parking. They also turned away guests because of no available parking. The room was clean and the bed was comfortable. The hotel was sold out so the lobby was crowded and the elevators took a lot of time. I asked where the stairs were and I was told I couldn’t use them because they were locked with a code. That didn’t seem to be very safe. Would I stay there again - probably not with all the other options around. The price for the 4 nights had a different rate each night. Saturday nights fee was $100 more than Friday night. Housekeeping only came 1 day. All in all it was okay.

10

Shilpa

24 août 2025

·

A séjourné 3 nuits

Easy access to all touristy spots. Nice gym

8

Chris

7 oct. 2024

·

A séjourné 2 nuits

Great location next to City Hall/Dilworth park and the Terminal Market. Easy access to subway lines if you want to go to the stadiums in South Philly or east to Old City. Valet parking was easy (but expensive). Friendly staff. The lobby is pretty barren and doesnt leave a great initial impression. Our suite was spacious with a full kitchen,a pull out couch (very springy uncomfortable though bed). The bathroom was a big negative- it's super tiny with a very loud toilet. The vanity is outside the toilet/shower area in the bedroom. The faucet was insanely pressurized. The quality of the linens and soaps and paper products were very cheap. The room was clean and the complimentary breakfast was a nice plus. I would consider staying here again and see it in the 3.5-4 star range for quality and value. I appreciate the staff for assisting with a late check- in and having extra bedding ready for us in our room upon check- in.

10

MICHAEL

2 avr. 2025

·

A séjourné 4 nuits

Great location, close to tourist sites. I only had one concern, no ice available to guest directly had to be ordered via room service call and long waits.

6

Auriel

3 juin 2024

·

A séjourné 3 nuits

The room was very small the photos don't match. I checked in late when i got tonmy room it was warm and was to tired to check it , in the morning i went to call the front desk to let them know that the AC wasnt working but the phone in my room didnt work. The elevators are SLOW , for 3 days the free breakfast was sausages pork or turkey and that was the only meat opinion Saturday pork sausage, Sunday turkey sausage and guess what Monday pork sausage. Now maintenance came and fixed the AC so my only complaint is the SLOW elevators and lack of options at breakfast

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inconsistante : de nombreux clients signalent des chambres très propres, mais des problèmes récurrents incluent les chambres poussiéreuses ou non préparées, le linge sale, les débris et d'occasionnelles préoccupations concernant les parasites. Le service de ménage est parfois tous les deux jours, et la communication concernant le service peut être peu claire.

Avis de voyageur à ce sujet

10

Ronnie

30 mars 2025

·

A séjourné 1 nuit

Very clean and the room was excellent. Staff was awesome!! Will stay every time Im in PA.

2

Olisaemeka

3 sept. 2024

·

A séjourné 2 nuits

The room assigned to us had dirty sheets with stains on the bed. I called the front desk to report this and request the sheets be changed. I had to call back 3 times to check on the status, it took them 4 hours and 12 minutes to come up to change the sheets. I will not be staying here again.

10

Sheri

31 mars 2025

·

A séjourné 3 nuits

The room and the hotel is clean and maintained. The staff are professional and courteous.

4

Brian

14 oct. 2024

·

A séjourné 2 nuits

Customer service was OK but the cleanliness of the property in room was very poor. Had to switch my room because the toilet stopped working in the room was not cleaned properly.

10

Ashley

2 déc. 2025

·

A séjourné 2 nuits

Room was very clean and I loved the full sized refrigerator- I was able to freeze goodies to take home! The shower had a strange swinging glass door that only covered half of the tub, so water splashed out and it was very cold as it left the steam out. All staff were very pleasant.

6

Solomon

4 mai 2025

·

A séjourné 2 nuits

I was given a room at checkin. Upon entering the room, it was filthy. It wasnt cleaned. I was given another room.

4

Dyva

16 mai 2025

·

A séjourné 2 nuits

The room was dusty, and the bathroom sink was too slow.

8

Charles

28 juil. 2025

·

A séjourné 6 nuits

Room (single queen) was generally comfortable. Breakfast eaxh day was typical breakfast for an included breakfast. On a positive side, all of the staff was friendly and helpful. On the negative side, the A/C never quite got the room as cool as the setting on the thermostat. There was some debris on the carpet from an earlier person, like part of a plastic fastener and some small shreded paper. I would stay again, but I would be more assertive to get the room cleaned more thoroughly.

6

Lysha

21 sept. 2024

·

A séjourné 2 nuits

I’ve stayed at this location before so it was a no brainer to go back however this go round i experienced bed bugs on my first night which resulted in a room change and upgrade. The staff read extremely apologetic. However i experienced several bites even after changing rooms.

6

LaTia

15 juin 2024

·

A séjourné 1 nuit

This hotel was convenient being downtown near everything in walking distance. My room had dirty sheets, stains on the pillows and comforters.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites avec cuisine et vue sur la ville sont un atout majeur, offrant un espace confortable pour beaucoup. Cependant, certaines chambres sont petites ou datées, et le bruit de la circulation peut être important, en particulier aux étages inférieurs ou dans les chambres donnant sur la rue. La conception de la douche avec une paroi en verre provoque souvent des éclaboussures d'eau sur le sol de la salle de bain.

Avis de voyageur à ce sujet

10

Sandra

6 janv. 2025

·

A séjourné 1 nuit

Great stay at the Residence Inn. Room on 17th floor was quiet and had a spectacular view of downtown Philadelphia. Super comfy bed. Front desk staff very friendly and accommodating. Gave us water upon checkin, again when we returned from show, checked our bags next morning while we went to the Mummer's Parade. Breakfast was excellent and dining staff were also friendly and accommodating.

6

Jason

12 avr. 2024

·

A séjourné 3 nuits

The location was great, and it was easily within walking distance of all of the most popular sites. The view was pretty good. We had a view of City Hall from our room. The negatives: The room was small, but also expected in older buildings. The shower was terrible; it looked as if someone had taken a normal shower and cut it in half-long ways. The floor had a dip, and the water would not completely drain from the shower. The "showerhead" was just a detachable mess, and its holder was on a pole where it could be adjusted but only just fell to the bottom. My wife found hairs in the shower wrapped around the cord of the detached "shower head" and embedded in the towels. The lobby was super basic and plain and seemed like the entrance to the local jail. The valet area was actually pretty large for the location, and it made it easy to load and unload our things; I had to get parking at a local garage because the hotel was charging one arm and maybe two legs per night for valet. (to be fair, they are all now for some weird reason). Regarding the price, I think this hotel is an okay deal and has a great location. This is not a high-end hotel, but that should be expected when comparing prices to others.

6

Diego

3 oct. 2025

·

A séjourné 6 nuits

The hotel enjoys a convenient location, but the facilities would benefit from renovation. While the area feels safe during the day, it is less reassuring at night. The room turned out to be smaller than expected from the photos, and the furniture shows considerable wear.

8

Heather

27 juin 2025

·

A séjourné 1 nuit

Very loud road noises but great room and location

10

seann

8 sept. 2024

·

A séjourné 3 nuits

The bathtub/shower with just half of a glass door is not a good idea. Never seen that idea and hope I never see it again. I would rethink that and get back to what works in bathroom without trying to save buck

10

Michael

27 janv. 2025

·

A séjourné 4 nuits

What I did not like about the property was the shower door how it was only half a door and it moved causing the water always to go all over the floor. Constantly needing new towels everyday cuz your cow's saturated from the water. Other than that everything was great

8

Yan

18 nov. 2025

·

A séjourné 1 nuit

Great location, nice suite with king size bed and sofa bed, full kitchen and two TVs and good breakfast.

8

Jesus

8 août 2025

·

A séjourné 1 nuit

Views

8

Teresa

14 juin 2025

·

A séjourné 3 nuits

Room was on the small size. All else was good

6

Michael

9 juin 2024

·

A séjourné 2 nuits

The property was in nice shape. The room was good and the bed was great. The noise outside the hotel was quite loud until about midnight both nights. Despite being up 20 floors, you could easily hear cars revving their engines and the music blaring from the sound systems as cars cruised around city hall.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est généralement accueillant, serviable et proactif au niveau de la réception, du petit-déjeuner et du service de voiturier. Quelques clients ont signalé des réponses lentes ou des interactions impolies, et la gestion des problèmes peut être inégale.

Avis de voyageur à ce sujet

6

VICTORIA

2 nov. 2024

·

A séjourné 2 nuits

I will never stay here again. One staff member was very rude when I was visiting with my special needs daughter. Instead of providing support and understanding, they made us feel unwelcome and uncomfortable. It’s essential for hotels to create a positive environment for all guests, especially those with special needs. Unfortunately, this experience was far from that. I cannot recommend this hotel.

10

Gianna

25 août 2025

·

A séjourné 3 nuits

My only complaint was that the mattresses on the bed was a little too hard for my comfort. Other than that the room was clean and spacious. My entire interaction with all the staff from the front desk to the kitchen/buffet staff was great. I love the security feature with the key for the elevator. Great customer service and friendly warm interactions. Most likely to stay again.

10

Michael

15 août 2025

·

A séjourné 3 nuits

Very nice amenities, including good breakfast and kitchenette. The service desk (Kyshae) is superb!

6

James

11 nov. 2025

·

A séjourné 5 nuits

Room was fine, keycards were inconsistent. Staff did not do a good job dealing with another unruly guest.

10

Mark

18 août 2025

·

A séjourné 3 nuits

Probably the friendliest front desk staff I've ever encountered! Shout out to Marc!

10

Jahmel

23 févr. 2025

·

A séjourné 1 nuit

The staff was absolutely excellent and very helpful with everything. Very accommodating and very understanding and will go out their way.

10

Juan

24 déc. 2024

·

A séjourné 1 nuit

Great staff, first of all. Second, great location; minutes walk from Reading Market and right across the street from the Metro statio. Third, breakfast room was comfortable and had a great view.

6

Tracy

28 déc. 2024

·

A séjourné 4 nuits

The concierge who greeted us and those who worked the front desk, were the least friendliest people on site. The women who worked the breakfasts were kind, engaging and very personable. Even on Christmas! The gentleman who watched our bags was also very engaging and kind. Good people makes for a great hotel stay. All in all recommend.

10

Shaza

26 nov. 2024

·

A séjourné 1 nuit

The room included a kitchen which was useful, but what really makes this place shine is the service!! Front desk staff are all AMAZING and so helpful and flexible. Would definitely stay again when in town

4

Mirna

31 août 2025

·

A séjourné 1 nuit

Front desk has an attitude problem, not very welcoming. I also asked for extra pillows and sheets twice and they never brought it to my room. I mentioned it to front desk staff and staff just said sorry without even making eye contact.

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Emplacement

Exceptionnellement central, à côté de l'hôtel de ville, avec un accès facile à SEPTA, au centre de congrès et aux principaux sites touristiques ; très accessible à pied. Certains clients ont souligné des problèmes de sécurité et une forte présence de personnes sans abri la nuit, ainsi que le bruit de la circulation autour de l'hôtel de ville.

Avis de voyageur à ce sujet

10

David

25 oct. 2025

·

A séjourné 4 nuits

The hotel is in a historic and beautiful Art Deco building across the street from City Hall. Comfortable and with friendly service, I will be returning to the hotel on my next visit to Philadelphia.

8

CHRISTOPHER

10 avr. 2024

·

A séjourné 5 nuits

Nice property in a convenient area however noisy if your room is on the front by the street

10

Darryl

7 sept. 2025

·

A séjourné 2 nuits

Very convenient location. Accessible to SEPTA (airport and LFF). The staff was very professional and friendly.

10

Anthony

12 mars 2025

·

A séjourné 2 nuits

Could not ask for a better place in Center City Philadelphia. We walked everywhere. The Flower show at the Convention Center, the Reading Terminal, and lots of restaurants nearby.

8

Lori

2 sept. 2025

·

A séjourné 3 nuits

No restaurant on premise. Surrounding area/blocks not too safe

10

Matthew

29 juil. 2025

·

A séjourné 3 nuits

Had a wonderful stay at the Residence Inn. Location is right by City Hall - very walkable and central to everything and right by public transportation. You definitely will see a lot of homeless people in the area at night, so if that's a concern you may want to stay more in Old City. Hotel was clean and check in and other service was great. Only time we had to ask the front desk for something it was handled quickly. There was one (late) morning we couldn't shower as they were fixing a pipe leak, but that still doesnt impact my review. Rooms were nice - ours had a lovely view of City Hall - staff were friendly, and as others mentioned the breakfast was quite nice. Gym was also great. I would stay here again!

10

Sara-Ann

3 mars 2025

·

A séjourné 2 nuits

Very central and convenient location!

10

Kayla

9 déc. 2024

·

A séjourné 1 nuit

This hotel is located in a great, safe area! Walkable distance to many restaurants and shopping areas.

10

Alain

14 oct. 2024

·

A séjourné 2 nuits

Great location, easy access to airport train and subway. Will go again

8

Michael

23 juin 2025

·

A séjourné 1 nuit

Very convenient location.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner gratuit est fréquemment salué pour sa qualité et sa variété, avec un personnel attentionné, bien qu'il puisse être bondé ou répétitif et que les options diététiques soient limitées. Il n'y a pas de restaurant ou de bar sur place.

Avis de voyageur à ce sujet

6

Jo-Ann

4 oct. 2025

·

A séjourné 3 nuits

Good location, nearby restaurants, air not needed - heat instead, comfortable temperature in room, front desk staff - excellent, housekeeping - poor, breakfast - passable

8

Lenin

15 mai 2023

·

A séjourné 4 nuits

I liked the unique layout of the room. I did not like the breakfast. Very few choices and the same thing for the four days I spent there.

10

Miranda

21 déc. 2024

·

A séjourné 3 nuits

Easy check in and check out, clean hotel, staff was friendly. I docked it one star as the bar never seemed opened, i wanted an evening drink during some down time. I also wished their could have been more breakfast options such as muffins or scones.

8

Robert

19 mai 2025

·

A séjourné 2 nuits

I'm an old timer who stayed at your hotel cause there was nothing closer to my 70th reunion at u of Penn (hated the outrageous prices), anyway why was the breakfast scaled back on Monday (no sausage, muffins, etc), everything else was perfect

10

Christine

19 oct. 2025

·

A séjourné 3 nuits

I appreciate that there was s a dairy free option to the milk at breakfast, no milk in oatmeal and cheese was left out of the eggs. I just wish there was gluten free bread as well. All hotel staff gave excellent service!

8

Yan

18 nov. 2025

·

A séjourné 1 nuit

Great location, nice suite with king size bed and sofa bed, full kitchen and two TVs and good breakfast.

6

William

12 juil. 2025

·

A séjourné 1 nuit

Continental breakfast gave both of us food poisoning. Visited from Virginia and couldn’t even make it out of Pennsylvania without having to stop and tend to our sickness. Dining area was crowded with poor logistics.

10

Charles

1 avr. 2025

·

A séjourné 4 nuits

There was plenty of space and the room was clean. I do wish it had a restaurant and a bar

10

Thomas

1 nov. 2025

·

A séjourné 2 nuits

The breakfast has a nice variety of options. The staff is very attentive, everything is replenished promptly.

10

Katie

12 oct. 2025

·

A séjourné 3 nuits

Loved the breakfast room. So convenient and surprising as so many places don’t offer this any more. Will definitely look for residence inns when I travel in the future :)

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	143 $US
février	170 $US
mars	211 $US
avril	210 $US
mai	287 $US
juin	277 $US
juillet	253 $US
août	188 $US
septembre	191 $US
octobre	256 $US
novembre	213 $US
décembre	146 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $535
18 $172	19 $204	20	21 $173	22 $185	23 $198	24 $640
25 $376	26 $322	27 $225	28 $174	29 $175	30 $185	31 $185

di	lu	ma	me	je	ve	sa
1 $175	2 $174	3 $175	4 $174	5 $174	6 $198	7 $237
8 $170	9 $170	10 $172	11 $170	12 $171	13 $338	14 $283
15 $170	16 $170	17 $171	18 $172	19 $172	20	21
22 $165	23 $156	24 $156	25 $156	26 $171	27 $183	28 $181
29 $156	30 $156

Residence Inn by Marriott Philadelphia Center City

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