Courtyard by Marriott Missoula

Hj

At 9:30 we pulled back the sheets to get ready for bed and there were crumbs in the bed, they did offer us a different room but we had already unpacked so we took new sheets and changed them ourselves. The next morning when we were checking out they offered us breakfast , I asked why wasn’t we notified earlier about this, got no response, never stay there again 👎

Clean, friendly, great TV options, comfy beds, quiet

My husband tells me that I am not the clientele that the courtyards are looking for. I can say that I absolutely agree with him. This is not a "family" hotel at all. To be fair, I don't believe they market themselves as such but here's my reasoning: 1) no free breakfast 2) no bathtubs, only weird showers that have no door and are absolutely clear so only one person can use the bathroom at a time (family of 4 trying to get ready in the morning) 3) INCREDIBLY CRAPPY in-room coffee and no "free" coffee throughout the day 4)no pool (what??!). These are such little things to some people but to our family, it is what we love about hotel stays. (Hubby booked this one, what can I say?). Having said that, the staff is always incredibly friendly. The food at the bistro was delicious in the morning. This particular one was a bit older than others but it still had the same basic idea as the newer ones. The rooms were clean. Three pillows per queen size bed. Only three towels despite having four on the reservation (I think that's a nationwide hotel problem though) Lots of parking available. Easy checkout. So definitely not a BAD stay. Just not as good as it could be. Oh! and the SOAP! I wish I had a picture. They have cut the already small hotel soaps in HALF. and now you use it once and it crumbles and shreds. Just yuck!

Good stay. Staff very friendly, let us check in early. Good exercise room, whirlpool not working, which was bummer. No free breakfast, moderately priced bistro instead. Overall goodstay