Microtel Inn & Suites by Wyndham Kannapolis/Concord

The property surprised me because it was (out of a 10...maybe a 4). The reviews were incorrect. The people sitting outside was the first issue...like it was a homeless shelter, the old cars being worked on didnt help. The room itself was ok. Our room didnt get cleaned one day and the a/c stopped working at 4am on the next day. I expected more from a Wyndham property.

Dont count on the free continental breakfast- 1/10, zero personality from staff- no greeting, smiles or acknowledgment. It was.... fine, overall. A place to sleep.

The room was not as pictured in the room selection. The kitchenette was missing. The room was filthy. The couch was filthy. Didnt dare sit on it. There was blood or something on the wall in the bathroom. The hallways wreaked of smoke from cigarettes and weed which some of it had leaked into the room since the door was not sealed. I had a hard time believing I was in a Microtel.

Everything went well

The staff were friendly, courteous,and just nice people. The location was near the hospital where family member in ICU. Very affordable even had breakfast. Would stay again.