Hampton Inn by Hilton Charlotte/Matthews

The room was run down and stained, from the bathroom wall to the bedroom walls. The shower had a layer of grime on the floor. The toilet had an issue where it wouldn't stop running without adjusting the handle or lifting the lid to manually stop it from running. They also put us in an ADA accessible run, and we have full mobility. If someone with mobility issues needed that room, it wouldn't have been accessible due to persons with full mobility occupying the space. Ridiculous.

Breakfast was good, but the waffle mix was watered down, they never did get fluffy or rise.

Breakfast was good, but the tables were sticky. The water in our bathroom was shut off at 9:00amish and when I complained at the Desk, he suggested we use the lobby bathroom. After I rejected that, some came to our room and said they had fixed the problem.

Breakfast subpar

Room was immaculate and clean. Staff were very nice.