東布倫司維克行政會議中心希爾頓飯店

The hotel is not like the pictures. The hot tub is not filled. We had booked this hotel because of the hot tub. The fountain out front is not filled or running. The room air controls are broken and room was 84 degrees. No one slept. The parking garage is more like a scene from Law and Order. Very dirty and creepy. Pull out bed offered has no bedding and is slanted. Bad hotel

Food was as expected, but if you didn’t have the bundle you would have to pay for breakfast out of pocket. Hottub is closed in the pool, there are dirty marks along the bottom of hottub. Pool itself is Soso. It’s heated, but, the siding of the pool is coming off in areas. The metal stairs to get in/out of the pool on the deep end are loose. The bottom of pool on deep end of grimy. Staff is nice depending on who you get. I spoke with someone about new towels and toilet paper and he was nice, but I spoke again with a blond women who was extremely rude and gave me dirty looks, how was I supposed to know they wouldn’t deliver towels and such if the do not disturb sign is up (they do where I am from). Parking is NOT included, it’s an extra $18/night, and you need your room key to get in/out of the garage. I didn’t know you needed it to leave so when we checked out they never mentioned it and I was stuck in the parking garage until someone was nice enough to offer theirs. Stayed here cause it looked nice and had good reviews, but, it infact, for a Hilton, was probably one of the worst Hiltons I’ve stayed at, and I travel a lot.

The walls had many dents and holes. The pool was disgusting things floating in it! The hot tub was closed which wasn’t an issue but it was green at the bottom. The shower floor felt like it was going to fall out! The curtains were partially broken! The elevators were dirty and slow and the only way to the pool that was reliable to get there was the stairs!

Nice lobby and pool. Watch out for additional fees like parking. An extra $18 that I didn't anticipate.

The air conditioning in the rooms are temperamental. Tv kinda sucks. Atm is like a dinosaur and doesnt work and triggered my bank to lock my card twice. Doesnt serve or let you purchase alcohol after 11pm. No microwaves in rooms. Although, just about all the staff that ive had the pleasure of meeting has been pretty great. Food at the hotel reaturant, Blossom, is phenomenal. And the indoor, heated pool is amazing too! It just closes too early.

I don't care for paying $18.00 a night for parking in a hotel I'm already paying for. And the parking spaces are way too narrow. The stripes are hard to see, worn out, and people parked crooked or overlapped their spaces because the widths were too narrow. For example it is impossible to park between two SUVs or two pick-up trucks.

Good staff who made up room not being ready in late afternoon w/ breakfast for the next day. Big spacious room and parking garage nearby. Gym is pretty small but works. Room didn't have a remote for a TV. Location is good for highway access but a bit tricky if you don't pay attention closely to the GPS.

This was a pretty standard stay for me. Although I did arrive into my room to find that there was an issue with the AC. I called the front desk and they had maintenance come up right away. The fix was done in a reasonable timeframe. Other than that, just beware that you are parking in a parking garage And will have to walk up the steps as I did not find the elevator that I thought would be available. If you have a large luggage, it’s hard to get them up the steps that you have to go up to get to the hotel.To end my review I would like to touch on the status of the elevators. If you go to the hotel during a conference or anything of that nature be prepared to wait for the elevator for more time than you usually would.

The staff was lovely and polite. The facility was overall clean and well maintained. However the elevators did not work for most of our stay.

Very nice place to stay. Food in the restaurant was very good. The hotel should better disclose prior to booking the fact that the parking is an additional charge.

It was mediocre, rooms were not clean there was hair in shower and on bed. Furniture was very dusty

The property was nice. The area is nice. The room was nice, but it was very dusty not clean me and my husband had to sleep on the pullout sofa. I woke up having to take allergy pills because I was sneezing and itching all night from the dust dust on a nightstand dust on the headboard dust on the lamps. I was not happy that night. I actually had to stay two nights which created a serious allergic reaction for me.

Room had hair in the bathroom, blood stain on a pillow.

The carpets look and feel dingy as if they haven't been shampooed in ages. The tops of furniture were covered in dust. The couch had an unpleasant smell. The large window was full of fingerprints and dust.The sheets were clean but the quilt was sandwhiched between two top sheets, which made everything get bunched up. Perhaps some proper duvet covers? Every time we rode an elevator the floors were filthy. Main entrance in front of hotel had everything from banana peels to coffee grinds all over the driveway. The Starbucks food items looked as if they have been there forever. The lobby furniture is so filthy, I didn't even want to put my luggage on it. This place needs a deep cleaning and new houskeeping manager along with it. Also, the shower door doesn't stay closed as it would roll open due to bad adjustment of the wheels. The ceiling in the bathroom has mildew and the paint is chipping/cracking.

Very friendly staff and very clean room.

The hotel looks great on the outside however dusty on the inside. There was no fridge in my room. On 2nd day I had trouble with my toilet clogging. Fridge was then delivered and toilet was fixed but what got to me and the other 30 members that were also staying with us for a wedding event complained of how dusty and dirty the rooms and overall appearance was. There was left over beard in my bathroom sink. There was hair in the shower. Lots of dust in sofas and lounge spaces in room. Beds were def very small— maybe smaller version of double and not comfortable. Front desk was not friendly, polite but not cheery. Seemed to be bothered with having to ask for help. I had to go multiple times to reactive my room keys. Furniture was scratched. We stayed for breakfast on both days. Simple- eggs, waffle, bread, yogurt and fruits. That was fine!

Dirty. Room smelt like stale smoke and mold. Bathroom was very dirty and moldy

I had an incredibly disappointing stay at the East Brunswick Hilton. After a long flight, I paid for an early check-in, expecting a clean and comfortable room. Instead, I walked into a room with dirty sheets on the floor, trash, and an unclean bathroom. When I reported this to the front desk, they apologized and gave me a different room, but the second room was even worse, it had blood stains on the couch and urine on the toilet. After another trip to the front desk, they offered me a third room along with 10,000 Hilton points. The third room was surface cleaned but still not up to standard, dust covered the air vent, lamp fixtures, desk, and TV. The towels had stains on them, and after yet another complaint, I was offered an additional 10,000 points. Anytime I requested clean towels or extra blankets (because the room was freezing), it took staff over 1.5 hours to deliver them. The only bright spot in this experience was the kindness of the Black front desk agent and the room service manager. Both were professional and understanding. However, the overall condition of this hotel and the lack of cleanliness made this the worst Hilton stay I’ve ever had. I’m seriously reconsidering my Hilton membership after this experience.

our room was full of dust the carpet had liquid stains coffee, wine, milk the sofa bed was also stained with liquids the hotel urgently needs furniture remodeling

This property is run down and dirty with a sketchy crowd. It looks nothing like the pictures. The halls are dusty and murky, my room smelled of weed and was dirty. I left immediately and got a refund. I would not recommend staying here.

Loud kids running down the hallway after 9pm. Walls lacked sound proofing, heard voices from a room next door. Also heard plumbing noise from room above. Door knob in bathroom came off in my hand and brought to front desk at our departure. Rug in our room had black stains in it.

No microwave, no fridge, old stained sheets, broken elevator, whoever owns this hotel does not care about maintaining to the Hilton Standards. Staff said no microwave due to safety... even the cheapest motel has a microwave. Hilton needs to shut this place down as they are not following franchise standards,

3d time stay, all is good like always but this time very poor wifi, it was only on 1 device and very slow, there was no possibility to connect phones.

I didnt like the stay at all the room was very dark needs better lighting. The bed was very uncomfortable. Need better pillows.

Beds are small and uncomfortable

My experience was average, the customer service was excellent. The building and room seemed a little bit outdated but besides that my experience was pretty good.

Hotel is a great location and reasonably priced, however it needs some refurbishing. My room needed new carpet and a paint job.

I was very shocked the room had no mini fridge. Almost every hotel now days has a mini fridge. Also the beds were a little worn down, time for some new mattresses.

The area is calm, but the amenities in the building are very old and not up to modern standards. Everything in the hotel feels old-fashioned. The TV in the room is not a smart TV. However, it was all quite peaceful.

Our room was dirty / dusty/ surfaces were not clean. The pillows were very uncomfortable leading to a poor night sleep For myself and my daughter - only option for park I g was $18/ night with a sign that said “Park at your own risk” 1 no microwave or mini fridge… Not Hilton quality at all…

Staff was very hospitable during my stay.

Took over an hour to get two sheets and two pillows for the pull out couch. Never could get. Blanket and kids ended up sleeping with us. Spent 1.5 hours of calling and physically walking down to desk to get sheets. No apology. Front desk just stared at me when I ask for assistance. The second time when I was upset same thing. I was not a Karen. I had a 8 and 4 yr old who weren’t in bed yet. Everything was dingy, frayed well used. Multiple different brands of toiletries. Lobby was Fine in appearance. Bushes were dead outside in pots without any flowers by doors and I feel like that summed up the inside. The fountain was pretty from a distance but didn’t go look closely. Shocked that Hilton leaves their name in this property. Bed upholstery was sagging under mattress. Carpet was frayed at seams badly. Lamp shades with dented and discolored. I would NEVER stay here again or recommend this location. Go someplace else.

My stay at this place was very frustrating. The cleaning staff had come to the room but didn’t leave any towels afterward. I called multiple times and was told each time that towels were “on the way,” but no one ever brought them. I even went to the front desk, but nothing was done. I had to go two whole days without the bare essentials like towels. This was completely unacceptable, especially considering the amount I paid. There was poor communication, no follow-through, and overall bad service. I would not recommend staying here.

Front Desk Tried to Steal My Phone and Showed No Accountability checked in Friday night and believe I left my phone at the front desk. Saturday morning, I realized it was missing. I searched everywhere and asked the front desk, but was told nothing was turned in. A friend tracked my phone and said it was still showing at the hotel. I spoke with the woman working the desk between 12–5 PM Saturday. Despite me repeatedly asking, she never got up to check. She eventually walked to the back, came right back, and again said no phone was found. Later, I returned with the friend tracking my phone’s location. It was clearly showing at the front desk. I asked if she was the manager—she said she was—and claimed she had already checked the overnight staff’s desk. Only after showing her the live location did she finally look, and suddenly my phone appeared in the bottom drawer, under paperwork. She clearly hadn’t checked earlier and falsely claimed she did. She was visibly annoyed when she handed it to me, didn’t apologize, and walked away without a word. The whole experience was upsetting, and the way it was handled felt dishonest. I was polite the entire time, but the lack of basic help and accountability was unacceptable. At best, this was careless. At worst, it felt like an attempted theft.

staff very rude

Overall great stay. Parking will cost you. Staff is super friendly.

Supportive staff and clean hotel room.

Worst service, worst management, I want Expedia to return my money, as they blamed Expedia for overbooking and they had no availability for rooms… Also had been told to put the bedsheets on the bed myself… this is ridiculous rude, unbelievable and staff so unprofessional… how are they running this business is beyond me…

Hotel was beautiful, staff was nice they happily extended my check out time when requested

1. Staff for check in was super slow and not communicative. Called them to help with the heat and it took 3 people to tell me how to work it. Didn’t provide me with my breakfast vouchers either. 2. Found men underpants in my room and urine stains all over the seat. 3. Pool staff was rude and kicked us out an hour before the pool was supposed to close. 4. Morning staff was even more rude. Except for the manager Wanda she’s the only person there that was pleasant and helped fix our issues. 5. Bartender was great! Drinks were also amazing. And the server at the restaurant was also great. So to summarize some good staff and some horrible untrained ones. I won’t be coming back. That’s for sure.

Access to highways, location and beautiful property maintenance

Convenient location, clean, affordable price

It was good. Nothing amazing. Comfortable bed and room. It’s a business hotel so it’s expensive and you have to pay for parking $18. A cup of coffee at the Starbucks is $4.75. A drink from the hotel commissary is $5. I had a nice view from my room. It’s is conveniently located to 95.

Easy access to location.

Great location!

The location was close to our son, but we had Hope to be able to walk to things near by and there. Really is nothing near the hotel. Room was fine, the bed was just ok, it was a little bouncy. The room was clean, just a bit older, but it was nice and quiet.

I’ve stayed here many times due to the price works for me. You pay for what you get. Older hotel, a bit beat up, not so clean but not so dirty. The staff is just okay, beds some good some bad. Parking structure is very safe, unlike in the city of New Brunswick. Beautiful outdoor area. Location on a highway so nothing to walk to, you need a car or Uber. 3.5 stars.

It was out of the way and the parking per night I wasn’t expecting but overall it was an ok trip. Wish there was a more seamless walk from parking to the hotel.

Turnpike was close by

Great location

No included breakfast. No bags in trash cans. No directory in room. No microwave in room or on floor. Difficulty altering reservation. Cost too much for a mediocre stay.

The room was dirty. The shower had no water pressure, had to call the maintenance staff, and after they “fixed it” it was still a trickle. They show that the hotel has a hot tub and pool. The hot tub apparently has not been available in months. The food at the restaurant was extremely over cooked. The dressing given for dipping looked inedible. Also the “Starbucks” in the hotel contained some of the worst coffee I have ever had.

The air conditioning in the rooms are temperamental. Tv kinda sucks. Atm is like a dinosaur and doesnt work and triggered my bank to lock my card twice. Doesnt serve or let you purchase alcohol after 11pm. No microwaves in rooms. Although, just about all the staff that ive had the pleasure of meeting has been pretty great. Food at the hotel reaturant, Blossom, is phenomenal. And the indoor, heated pool is amazing too! It just closes too early.

This property amenities are beautiful. The room is underwhelming and outdated. But the amenities make up for it. Great location and near everything!! Beautiful outdoor area! And restaurants on site!! Food was amazing!

Hotel was nice. Didn’t like the fact to pay 18 dollars to park. Also the “Starbucks “ in lobby is a joke. 21 for 3 small drinks. They were not good. Restaurant was decent. But lack of help. Maid walked in without knocking at 9am. Totally unexpected. Check out is 11. So not sure why anyone would walk in.

Unexpected expenses. Had to pay for parking. Pool/hot tub advertised and hot tub was out of service. Breakfast advertised and no breakfast included. Room wasn’t very clean, coffee maker didn’t work. I would not recommend anyone to stay here

Hotel shows signs of age but room was spacious and clean enough, if you can get a great rate like we did worth a stay. Staff was very friendly and welcoming, pool looked beautiful although hot tub is not working and pool attendant (also friendly and helpful) said it would likely not be working for a few weeks so that’s something to note if that’s important to your booking. Breakfast add on is worth it if you have 2 ppl in the room and are staying on a weekday, as the restaurant a la carte menu was really solid, offering omelettes pancakes etc. The Buffett on the weekends is a little basic but also a good option. Overall good choice would return at same low price point

They did not give free breakfast i didn't like that

The staff in the lobby check-in were very courteous and helpful during our stay. Food and drinks were excellent at the Blossom restaurant. The room was very clean and neat.

Very nice place to stay. Food in the restaurant was very good. The hotel should better disclose prior to booking the fact that the parking is an additional charge.