哈斯布魯克高地梅多蘭智選假日飯店 IHG 旗下飯店

It was a very clean room. Pool area nice just needs some nails to be put back in the boards.

On site laundry and gym was nice! Close to everything and easy to find

Property was very clean and modern, rooms were great as well. Only issue we had was the pool closes very early (8pm) so if you're planning on swimming in the evening, no such luck.

The pool water was freezing, and that was the main reason why I chose that hotel to enjoy swimming, and I did not swim at once. Also, in the gym there was no towels to wipe my sweat after a good workout last, but not least the breakfast should always be continental after paying that high cost of staying there thank you.

The elevator situation has to be addressed.

I’ve been coming here for about 25 years. They’ve recently completed a major renovation of the bar/restaurant area - not just a facelift. My room was also recently updated. They have car chargers on the McDonald's side, but they were currently not operational. (Probably 6kW.)

The Hangar Inn food was good but limited & only open in the am & 5-10pm. The TV channel selection was terrible - no basic cable in 2025? Service was average but a few front desk employees went above & beyond to be pleasant & helpful: Rocio,Gilbert, Alexander & Matin. Also, Mary, Lexi & Joey at the restaurant & both van drivers: Guy & Bob.🙌

I loved the availability of the shuttle and the driver. He was very friendly. However the shuttle was not available on weekends which was not good for us.

The parking lot needs to be resurfaced.

Love the pool

First night blood was on my comforter and the second night I had roach in my room… very bad business!!

Recently stayed here and had several issues, mold, brown water coming out of faucets. The facility did nothing to remedy the situation and refused to refund!!!!

Room and hallway had bad chemical smell

We had bed bugs!

We had cockroaches

During my stay, there was a leak from the exhaust/vent so every time I went to the bathroom there was either water already all over the toilet or water dripping on the toilet. The shower was also clogged so when I took a shower my feet were completely submerged by the end. There was also a big centipede in my room. I called the front desk multiple times, even after my stay and I still have not received a call.

Pleasant and helpful staff. Clean and spacious room and hotel.

This property needs much maintenance, cleaning and mold removal. I was given a room with black mold on the ceiling. They took a half hour to give me another room. The person at the front tended to all the people that were coming in to check out instead of getting me a new card key. When confronted he became very rude and unprofessional. The next room had an unattached toilet seat. If I were the type of woman that sits on strange toilets I would have injured myself. I am disabled, so this made everything so much harder to deal with. I do not recommend this hotel. And Expedia wouldn’t refund my money back so I had to stay here.

Very clean

Smelled like mold

I had a great stay at this hotel and would definitely consider coming back. They allowed early check-in at 2pm, which was a nice convenience, and it’s only about 15 minutes from MetLife Stadium—even with traffic—so the location is ideal if you’re heading to an event. The outdoor pool was a great bonus, and the bed was super comfy, making it easy to relax after a long day. The only downside is the noise—since it’s close to the stadium, you can expect a fair amount of activity from concert and event-goers. It didn’t bother me, but if you’re looking for a quiet retreat, this might not be the best fit. Still, overall, a solid experience!

The location was excellent. The rooms were very spacious.

Over all it was ok. It’s just a little out dated. It was clean. I could stay here again.

Clean rooms and parking lot. Customer service was friendly and polite. The walls are a bit thin and sometimes it sounded like someone was knocking on our door when it was a few doors down or next door. We would stay here again. Thank you.

This is a nice property with a nice outdoor pool/lounge. It’s convenient to everything and the room was very clean and spacious. I definitely like how you need to scan your key to go the floor where your room is located. Very safe hotel

We had the very first room near a main entrance door that locked. Required key access and the sound of the beeping when key card was accepted and the unlocking and relocking of the door kept us up most of the night and up early morning.

I arrived on a Saturday afternoon in early May. There were no trolleys available, so I carried my bags in by hand. At the front desk, a man was on the phone behind an open office door, and there was no bell or clear way to get someone’s attention. After waiting around 8 minutes, a woman finally emerged but didn’t greet me, apologize, or make eye contact—her demeanor felt cold and dismissive. When I booked through Expedia, it stated that breakfast was included, but I was told I’d need to pay $20/day. As I was in town for work, this was both inconvenient and frustrating. The room itself looked nothing like the bright, updated photos online—it was older, worn-down, and had visible ceiling damage. Small bits of mortar even fell from the patched-up ceiling as I unpacked. The desk attendant failed to mention that my room was at the far end of the building, near a separate entrance and parking area. Had I known, I could’ve saved myself the trouble of dragging heavy bags through the hotel. Other issues included no hand soap in the bathroom, extremely slow wifi (a file transfer took all night), and very thin walls. I won’t be returning, and I wouldn’t recommend this hotel to anyone.

The location was great. The room was clean. But I could hear the water running from other rooms and it was loud.

The bed along with its linens were so comfortable that I would want the same for my own home … I slept like a baby :-)

Comfy beds and great service

I've stayed at a lot of IHG hotels and this was by far the worst I've experienced. I won't even go into how ridiculously high the incident charge was. I'm from the south and understand not everyone has the southern hospitality, but the lady at the front desk when we checked in didn't seem to want to be there at ALL. She barely spoke as she rushed through checking us in. We were told the pool was closed even though it was still daylight. I had an upset child the rest of the night. The beds were comfortable, but the bathroom was disgusting. I'm not sure what was smeared all over the walls, but after driving for almost 10 hours that day and expectingsnother 10 the next, I was too tired to do anything other than go to sleep. But even that didn't go well. Both mine and my child's sleep was interrupted by the plumbing multiple times. If someone showered, flushed or even turned the water in the sink on, you'd hear it through our whole room.

Amazing staff member at night time helped me out when I had no charger while traveling alone and gave me addresses for 7/11 and Apple Store and gave me his charger. Snack options were great..quite also. And shower is amazing usually other hotels hot water last 5 min this hotel lasted a nice 20 min. The cleaning was amazing even tho she woke me up at 9 am 😂 but it’s fine.! 100 percent recommend and I’ll be back!

Staff was really nice and friendly.

Bad customer service

I had an exceptional experience with every member of the staff. In particular, the front desk agent stood out for their remarkable efficiency and kindness.

Concierge was extremely disrespectful. I wasn’t greeted nor felt welcomed in this establishment. Food was ordered and the concierge decided to disregard the delivery man and left it unattended. I was treated poorly several times during my stay.

I was immediately welcomed by the front desk representative ALexander. He gave me a nice room with a great view and was very warm and friendly.

It has been over a week and I have not gotten my deposit back from the hotel. The front desk person was very rude and hassling, giving me a hard time. I specifically said I wanted to pay a certain way and he just ran it through my card, and now as I stated before I still haven’t got my security deposit back after a whole week. Hotel was great, staff was terrible.

Property was very clean staff was friendly…I would like to say a special thanks to shuttle driver Guy he went above and beyond to show us around …definitely the highlight of our trip..

Easy check in Staff was great. Definitely woukd stay here again

Great location and only 15 mins away from MetLife Stadium

Clean and reasonably priced. Easy free parking. Easy access to highways, New York City, sports venues, and shopping malls. Highly recommend.

A nice property on a busy road, you could take a few wrong turns getting to it as sat nav gets confused. Plenty of parking with spacious rooms. Did not try breakfast. Overall a good place with an easy commute by car into Manhattan.

Had a good stay with the family. Hotel is close to the American Dream Mall.

Highway vehicle noise

Great area with lots of places around to shop and eat

Great place to stay and close to plenty of local destinations! We were in town for an event at MetLife & it couldn't have been any more convenient.

Well placed for access to NYC but easier to get to. Staff consistently helpful and quick. Food on site. Bed good one.

Unsafe and Irresponsible My car was broken into in this hotel’s parking lot during my stay. Important documents and a second car key were stolen. The next day, my other car was stolen from my home. The hotel has no security cameras and took no responsibility. Very disappointing. I don’t recommend this hotel to anyone.

We stayed here for Christmas 2024. Very good location. So many restaurants within walking distance. Costco and Walmart across the street. Staff is super nice.

The stay was good but they require a 100. Deposit for each room which you don't get back till 7 to 10 days. Breakfast is 22.00 per person if you want it and coffee comes out between 6 and 6:30 when most working people leave before then.

everything is very good, only such a large hotel holiday inn and there is no coffee or tea on a permanent basis it is terrible, you wished for money for coffee for guests 220$ per day and there is no tea or coffee it is terrible

Enjoyed our stay!! Was quiet, staff was very friendly and restaurant in hotel had amazing food!!

None because they didn’t provide free breafast

The concierge service was really friendly and helpful. They accommodated our request for early check-in as well as a change of room. The breakfast buffet is also great and well worth the money!

Check-in was a breeze. The rooms were very nice and clean. They offered a great coffee machine and small refrigerator, which was great. Also the shower in the morning was actually hot did very much Enjoy the shower. Enjoyed the free breakfast which was outstanding. Saying all this we had a wonderful experience. Would recommend.

Very nice, breakfast is good.

It was clean and well maintained. Fine for a night up there on business. The options at the restaurant are limited.

Good hotel overall but no breakfast included it’s the only hotel that doesn’t have it included

The Hangar Inn food was good but limited & only open in the am & 5-10pm. The TV channel selection was terrible - no basic cable in 2025? Service was average but a few front desk employees went above & beyond to be pleasant & helpful: Rocio,Gilbert, Alexander & Matin. Also, Mary, Lexi & Joey at the restaurant & both van drivers: Guy & Bob.🙌