哈斯布魯克高地/麥道蘭希爾頓飯店

Everything was ok but no there isn’t pool and breakfast included.

I didnt appreciate being stuck in their elevator . They knew from a prior guest that the elevators weren't working properly and apparently did not respond. I was told when the engineer opened the elevator and i went to the front desk and ask to speak to the manager " She wont be in until Tuesday" But the were quick to take the credit card. Frightening to be alone and stuck on and elevator.

Came for business. Hotel is in convenient location. No room service but the attached restaurant has good breakfast and dinner. Staff was very friendly and helpful. Room was clean as well.

Overall good stay. Check in was a little bit of a wait , only 1 of the 4 people behind the counter were checking people in and there was a line of about 5-6 guests. The elevator never came when we left for checkout. We waited about five -ten min at the elevator to go down, on floor 5, and it never came . When it finally did come we couldn’t go down. Even when we were at floor 10 we pressed for the lobby and it wouldn’t light up so we got out before the chance of being stuck inside, so we had to walk down from the top floor using the stairs to leave .

Stayed here with a friend to attend a concert. Location is very convenient to the stadium, restaurant and other attractions. Hotel common areas and the room were clean. Parking is easy, there is also a back lot with plenty of space. Was closer to the elevator than I prefer but noise levels weren't unreasonable.

Nice restaurant. No pool. -

The property itself was very nice. The information on Expedia is not correct. It states that there is a free shuttle within 3 miles as well as a free shuttle to the train station. The hotel has no shuttles whatsoever. Made it a little more difficult to get around for us since we were planning on the shuttles.

The only issue with this property is that there is no access to lunch or hot water for tea. The restaurant is closed for lunch. Great breakfast and good dinner menus.

No lunch option

Great staff very friendly and helpful. Easy parking and the bus to New York is close by.

Room was clean, restaurant food was very good , friendly staff !

Pros to this hotel were how quiet the room was and the proximity to a venue we were attending a show at. Restaurant staff were great. Cons- room was dusty and rug hadn’t been vacuumed. No towels in bathroom upon check in. Multiple requests over our stay to have room serviced were ignored. Felt like we were bothering the staff when we asked for service. Not the best experience at a Hilton…

My bedroom wasn’t fully clean - infant son found 2 packages of condiments on the floor. The room needed work it had a patch up in the corner of room

The location of this hotel is convenient as the highway entrances and exits are right by the hotel. We did have an issue with our sheets stinking like they were in a smoking room and a few towels had a horrible retched stench. House keeping immediately replaced the sheets and towels. Overall the parking was easy and checking in and out was fast. I give this hotel a 3/5.

Very clean

Super clean

Based on the room rate we paid I really expected more. Upon arrival the carpet in our room was not vacuumed properly and I had to ask housekeeping the following day to make sure to vacuum during service and they did but left the bed unmade. We stayed six night and the sheets were changed once! The shower drain blocked on the 4th night and we called at 11am for it to be fixed or room move if not but it wasn’t fixed until 2:30pm and when I went to the reception the lady on duty was so cold and didn’t empathize with us she was like it will be fixed when the other room checks out, and this was like after 1pm. Me and my husband was celebrating our wedding anniversary and had mentioned before check in and there was no mention from the staff or a gesture like a $1 ballon from the dollar tree. The staff at the restaurant were nice! Maybe I expected more from the Hilton brand; more warmth of service, more cleanliness from their rooms, more attention to detail, more awe and dazzling and more class without the fuss! Maybe it’s just this location!

Hotel room was not cleaned, found a sock in the bathroom, there was hair around the shower head. The sheets on one of the beds were dirty. When we told the front desk about it there answer was just to drop off sheets instead of changing out the sheets.

Clean room, very nice and helpful staff! Easy access into NYC!

The bathroom should of been cleaned. There was pee stain on the towel seat

Clean. Comfortable. However, highway noice is present. Breakfast is simple but typical(bacon, eggs, coffee, muffin, granola…) restaurant on premise is nice and was a good option for dinner. Overall, it was a good stay.

The property and room was impeccably maintained, however the mattress and pillows were too soft making my sleep unpleasant.

No Wi-Fi

The room was very small and uncomfortable. There was no microwave in the room, which made things very inconvenient. They only give you one bottle of water per guest, just once during the entire stay, and they don’t provide any for kids at all. For a hotel, I expected much better service and amenities. Definitely not worth the price.

It's actually a nice hotel, and I would have given it another star except the WiFi is all but useless in the rooms. You have to go to the lobby to get WiFi, which these days isn't really acceptable.

Nice room. Hotel a bit dated in parts.

Very clean and friendly hotel. Our room was updated but not the carpet. It was worn in various areas. We had the view of NYC which was spectular.

Noisy unless high floor.

Beds were small and not comfortable. Blanket was not clean.

I had an amazing stay. Check in was super easy and my room was great. Please note, the entire hotel has been renovated. I was told 3rd party sites pull their photos from elsewhere which can sometimes cause confusion. There is no microwave any of the rooms but you can heat your food up in the lobby. The bed was pretty comfy, no major complaints there. The room was a decent size. There is decent closet space. Overall I’m happy with my overall experience.

Great service

Pros to this hotel were how quiet the room was and the proximity to a venue we were attending a show at. Restaurant staff were great. Cons- room was dusty and rug hadn’t been vacuumed. No towels in bathroom upon check in. Multiple requests over our stay to have room serviced were ignored. Felt like we were bothering the staff when we asked for service. Not the best experience at a Hilton…

Staff very nice. I checked in late and staff was available

Great customer service!

Overall good stay. Check in was a little bit of a wait , only 1 of the 4 people behind the counter were checking people in and there was a line of about 5-6 guests. The elevator never came when we left for checkout. We waited about five -ten min at the elevator to go down, on floor 5, and it never came . When it finally did come we couldn’t go down. Even when we were at floor 10 we pressed for the lobby and it wouldn’t light up so we got out before the chance of being stuck inside, so we had to walk down from the top floor using the stairs to leave .

Close to everywhere. Front desk is so rude and needs training. Ashly was the only person who tried to help. The rest are useless

Property charges me for the room after I had already paid Expedia in advance. Debora the desk supervisor was not helpful and spoke poorly of Expedia. In addition the shower for the first room did not work. No maintenance on staff to assist. We're told we would get a call to move rooms no call. Went down to get new room, keys didn't work. Desk staff was not happy they had to come to the room. When she got there door wouldn't open even with her key. Said she would bring keys back. Never brought them back. Horrible experience.

Clean room, very nice and helpful staff! Easy access into NYC!

Debbie at the front desk was very helpful thank you

I asked for some hot water had my own cup and everything the woman who worked last night around 7pm said no, i looked over in the little kitchen area there was a microwave i only asked for hot water for tea. She laughed thought it was funny i said thank you and we back to my room. This is how you treat customers i will NEVER return to your establishment. She didn't know if i had a baby and was making formula, at least try and be accommodating.

Fast check in and check out. Property is clean, rooms cleans and comfortable. Nice size bathrooms. Close to NYC, very close to the highway. I will definitely stay here again

Good hotel but did not like it’s location

Perfect location, easy access to NYC

Noisy location next to a very busy major highway plus air traffic.

Hotel location is perfect with many restaurants within minutes away. Great hotel to stay at if you are going to a concert at Met Life, as it was 10 mins away in car.

Stayed here with a friend to attend a concert. Location is very convenient to the stadium, restaurant and other attractions. Hotel common areas and the room were clean. Parking is easy, there is also a back lot with plenty of space. Was closer to the elevator than I prefer but noise levels weren't unreasonable.

Close to hospital

My favorite hotel to stay in when visiting the NYC or North Jersey area. An easy drive to the city, close to multiple bus stops, and a 20 minute walk from NJ Transit’s Essex Station.

Clean room, very nice and helpful staff! Easy access into NYC!

Great staff very friendly and helpful. Easy parking and the bus to New York is close by.

Clean. Comfortable. However, highway noice is present. Breakfast is simple but typical(bacon, eggs, coffee, muffin, granola…) restaurant on premise is nice and was a good option for dinner. Overall, it was a good stay.

Room was clean, restaurant food was very good , friendly staff !

Came for business. Hotel is in convenient location. No room service but the attached restaurant has good breakfast and dinner. Staff was very friendly and helpful. Room was clean as well.

The room was clean and comfortable. Dinner fare was pricey and fair. The breakfast buffet was fine. The staff was friendly and helpful. Very convenient location to Hackensack U Medical Center.

Clean room, quiet, enjoyed restaurant and staff

Overall a good experience, easy check-in . The breakfast was delicious.

Everything was great. Customer service was amazing especially when we had breakfast!

Breakfast was extremely cold. WiFi kept dropping and was really slow. There is no transportation options nearby.

The only issue with this property is that there is no access to lunch or hot water for tea. The restaurant is closed for lunch. Great breakfast and good dinner menus.

No lunch option