Courtyard By Marriott Jersey City Newport

This hotel room was a nice size, and we love having the sofa bed for extra sleeping space. It’s super convenient to be right next door to the path train too!

Excelente atención de los empleados. En su totalidad un 10 para cada uno

This hotel is right next to a PATH train station - very convenient to travel to Manhattan. And much cheaper than staying in Manhattan. Hotel was nice. Our bathroom could have used a little updating - some rust in the bathtub and sink, but clean.

Didn't have breakfast here

I recently stayed at this hotel and had no issues during my visit itself. However, my experience afterward was disappointing and worth noting. The morning after I returned home, I unpacked and realized I had left two rings behind. I am confident they were either on the bathroom counter or near the television area in the room. I promptly called the hotel and eventually spoke with someone in housekeeping. I was told that nothing had been turned in to lost and found and that any items would have been reported. While I want to believe in the honesty and integrity of staff, what was most frustrating was the lack of follow-up or concern. There was no indication that anyone would check with the housekeeping team more thoroughly or make any effort beyond a quick dismissal. Losing something of value is upsetting enough, but feeling unheard and brushed off made the situation worse. I hope the hotel can improve its process for handling lost items and show more empathy toward guests in similar situations.