Name: Albuquerque Marriott Pyramid North
Address: 5151 San Francisco Road Northeast, Balloon Fiesta Park - Nord I-25, Albuquerque, New Mexico, USA, Albuquerque, Bernalillo County, US
Price range: 135 $–654 $ per night
Rating: 7.65

Was Gäste sagen

In Bewertungen des Albuquerque Marriott Pyramid North heben Gäste die laufenden Renovierungsarbeiten hervor, die sowohl modernisierte Zimmer als auch erhebliche Beeinträchtigungen mit sich bringen. Dazu gehören Baulärm, Staub, veränderte Gemeinschaftsbereiche und Engpässe bei den Aufzügen, die den Komfort und die Bequemlichkeit einiger Aufenthalte beeinträchtigen.

Die Zimmerqualität ist gemischt: Viele beschreiben veraltete oder defekte Ausstattung (Fernseher, Klimaanlage, dünne Wände), während andere die neu renovierten, komfortablen Zimmer und gelegentliche Ausblicke auf das Ballonfestival loben. Die Bewertungen zum Service sind ebenfalls unterschiedlich, mit zahlreichen Berichten über freundliches, hilfsbereites Personal und gleichzeitig Beschwerden über langsames oder unfreundliches Check-in und schlechte Kommunikation bezüglich Gebühren oder Bauarbeiten. Die Einrichtungen und Extras werden regelmäßig wegen einer täglichen Parkgebühr sowie intermittierender Schließungen oder Ausfälle (Starbucks, Internet, Drucker) kritisiert. Erwarten Sie eine günstige Lage an der Nordseite mit einer variierenden Erfahrung, je nach Renovierungsstand.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Umfassende Renovierungsarbeiten haben die Ausstattung und die Gemeinschaftsbereiche eingeschränkt, wobei von Schließungen des Pools, Ausfällen von Aufzügen und unzugänglichen Bereichen der Lobby berichtet wird. Mehrere Bewertungen erwähnen eine tägliche Parkgebühr sowie gelegentliche Serviceausfälle oder -schließungen (Starbucks, Internet, Drucker).

Reinigung

Die Sauberkeit scheint uneinheitlich zu sein: Einige Gäste fanden die Zimmer sauber, während andere über Gerüche, verfärbte Teppiche, Haare im Badezimmer, staubige Lüftungsschlitze, Schimmel oder Schädlinge berichteten.

Zimmer

Die Zimmer werden häufig als veraltet mit Komfort- und Wartungsproblemen beschrieben, wie z. B. defekte Fernseher oder Klimaanlagen, Lärm, kleine Badezimmer und abgenutzte Bettwäsche; es werden auch Probleme mit dem WLAN erwähnt. Renovierte Zimmer erhalten Lob für Komfort und Ausblick.

Dienstleistung

Viele Gäste erwähnen freundliches, entgegenkommendes Personal und herausragende Manager, aber andere erlebten langsames oder unfreundliches Check-in, Probleme mit Reservierungen sowie unerfüllte Wünsche oder schlechte Kommunikation bezüglich Gebühren und Bauarbeiten.

Ähnliche Gästebewertungen

10

Wendy

16. Okt. 2025

·

Aufenthalt am 1 Nacht

Isaac Trujillo welcomed us and took the time to answer questions about the balloon festival. His advice worked out perfectly! Thank you! The renovations are beautiful and the rooms were so comfortable. The lobby, restaurant and bar all look nice too. We will definitely stay there again.

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4

Lynda

31. März 2024

·

Aufenthalt am 2 Nächte

We checked in & had bad service from the start. When we booked our room in this site there was nothing in the info about $10 a day parking fee. There was a big sign at the front desk and we asked about it right away. We explained that the booking app didn’t saying anything about a parking fee. A male employee who was behind the desk quickly and rudely raised his voice and said well it’s right there in front of you now. We showed the employees the app and the girl who was checking us in said we could speak to the manager about it but she said the manager wasn’t available at the time so we gave our number to her to have the manager call us when she was available. Hours went by and we never received a call. Late that evening we were passing by the front desk and asked if the manager was available yet. One of the ladies there said she was the manager so we explained our issue with her. She immediately got defensive and said that’s what they do now and if we didn’t like it she would be happy to let us check out the next day without the cancellation fee. She also said they charge the $10 a night per room because they hired a 3rd party security company to patrol their parking lot. Which we didn’t see once our whole 3 day stay. We ended up staying but we will definitely not be booking with them again. Not only terrible service and rudeness anywhere we went in the hotel but the rooms are super old, dirty (the air filters in the vents were disgusting) and stuck in the 70’s.

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2

Kayla

13. Apr. 2025

·

Aufenthalt am 2 Nächte

We had an extremely disappointing experience with this hotel before our stay even began. We had booked a room for our daughter’s State HOSA competition, which was scheduled for the weekend. Upon arrival in town—several hours ahead of check-in—we stopped by the hotel to ask about the possibility of checking in early. Despite being physically present and speaking with staff, we were not informed of any issues with room availability at that time. Later, just before check-in, we received a call stating that our reservation had to be canceled due to ongoing construction and a lack of available rooms. It was incredibly frustrating to learn this after we had already waited for hours and had been at the hotel earlier without any mention of this issue. What’s even more concerning is the lack of transparency and professionalism throughout the process. If the hotel was aware of overbooking or construction-related limitations, that information should have been communicated upfront—especially when we inquired directly. Additionally, although payment is taken immediately upon booking, the refund process is unnecessarily complicated and inconvenient for the guest, especially when the cancellation was entirely due to the hotel’s oversight. Unfortunately, I cannot recommend this hotel based on this experience.

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2

Sarah

21. Okt. 2025

·

Aufenthalt am 1 Nacht

Did not accept hotels.com reservation so they charged me for a room. Thank god hotels.com is super understanding and immediately refunded me. Check in staff were kind of rude. Only had one cash terminal for two lines, so we had to wait for another group to finish checking in so we could be charged. Room was uncomfortable and had no hot water. Will not be staying here again. So shocked and disappointed for a Marriot

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4

Valerie

8. Okt. 2023

·

Aufenthalt am 1 Nacht

The service at the front desk was just rude from the start. They didn’t take kindly to third party bookings. I asked for a blanket to be delivered twice and it just never came. The hotel itself was just loud making it difficult to sleep. I’ve stayed at Marriott a lot all over the country and this location was the most disappointing by far.

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10

Christina

14. Dez. 2024

·

Aufenthalt am 5 Nächte

Great customer service

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2

Miguel

9. Juli 2023

·

Aufenthalt am 1 Nacht

We will not be staying here again, which is sad because we usually have a good experience when we visit. This time was highly inconvenient. After a long day of traveling, we finally made it to the hotel. We got checked in and were given keys. Us with toddler in tow we’re ready to unwind however when we got up to the room, the key cards wouldn’t work. We go back down wait in the long check in line, again, we’re escorted TPT he room again with new keys. Still not working, (restaurant closing in a hour) we’re told they would have the battery on the door changed out within 5minutes. Did occur, yet cards still did not work. Again had to stay in the room or wait in line to be escorted again. So we waited and then had to go back to the desk ask what to do now?! Can we get a new room? “Let me get this phone call then we can figure this out” husband waits, ended up returning to then wait again. I go downstairs again (only 1 elevator working on our side) Was told to go to restaurant because kitchen closes in 10minutes!! So toddler and I do that, husband came down with all our stuff, again. We did move rooms into an upgraded suite, however we lost the 2 beds and went to just 1 and what do we need a suite for at 1030-11pm? Then sink had a leak under it, tub had hair along the sides of it. Will not recommend or be back!

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10

Sharon

15. Aug. 2024

·

Aufenthalt am 1 Nacht

The Manager on duty was outstanding. Isaac went above and beyond to make our stay nice.

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10

Leticia

1. Sept. 2025

·

Aufenthalt am 1 Nacht

It took a very long time to get checked in

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10

Lucas

28. Okt. 2025

·

Aufenthalt am 1 Nacht

very comfortable and clean room...renovation taking place so noise little disruptive...the entire staff we have met have gone out of their way to make us welcome..definitely feel at home..front desk was able to take care of a reservation issue without hesitation...first time at this hotel in Albuquerque but definitely wont be the last....

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstig gelegen für Nord-Albuquerque und den Balloon Fiesta Park mit guter Anbindung an die Autobahn; einige weisen darauf hin, dass es nicht in der Nähe der Altstadt/Innenstadt liegt.

Gastronomie

Das Feedback zum Essen ist gemischt: Einige genossen das Frühstück und die Mahlzeiten, aber viele fanden das Buffet oder das Restaurant enttäuschend oder überteuert, mit gelegentlichen Lücken im Service oder Schließungen.

Monat	Durchschnittspreis
Januar	140 $
Februar	143 $
März	148 $
April	146 $
Mai	149 $
Juni	151 $
Juli	142 $
August	155 $
September	151 $
Oktober	222 $
November	135 $
Dezember	126 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $180	15 $258	16 $279	17 $223	18 $167	19 $158
20 $155	21 $159	22 $170	23 $200	24 $195	25 $135	26 $203
27 $187	28 $137	29 $170	30 $142

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $221	2 $591	3 $591
4 $407	5 $407	6 $411	7 $627	8 $629	9 $654	10 $428
11 $273	12 $181	13 $265	14 $231	15 $170	16 $213	17 $162
18 $149	19 $160	20 $158	21 $160	22 $149	23 $162	24 $142
25 $150	26 $160	27 $159	28 $191	29 $191	30 $162	31 $154

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett und Schlafsofa

Zimmer, 1 King-Bett (Mobility/Hearing Access, Roll-in Shwr)

Zimmer, 1 King-Bett (Mobility/Hearing Accessible, Tub)

Suite, 1 Schlafzimmer

Zimmer, 1 Queen-Bett (Mobility Accessible, Tub)

Presidential-Suite, 1 Schlafzimmer

Zimmer, 1 King-Bett

Zimmer, 1 Queen-Bett und Schlafsofa

Zimmer, 1 Queen-Bett

Zimmer, 2 Doppelbetten

Zimmer, 1 Queen-Bett (Mobility Accessible, Roll-in Shower)

Gästebewertungen

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