Pullman Cape Town City Centre

Great overall. Nice location in Cape Town CBD, nice rooms, friendly staff.

Breakfast was nice. Healthy corner. Room clean. Staff nice. Bar ok. Reception checked us in and gave us a wrong room, until for us to inform them, then only we made the move after one day, if we had not asked to be moved to our originally booked room we would have not got it. We asked for tea bags one morning and never got them. Poor service. Pasteries is not there strength, very poor cakes. Bar drinks Ok but can be improved. Room is not complete black out as curtains needs to be setup again to ensure complete black out, they always leave small corners open.

J’ai payé ma réservation sur la plate-forme Hôtel.com et arriver sur place l’hôtel n’a pas reconnu le paiement malgré la preuve de paiement fournie par Hôtel.com et jusqu’à ce jour aucun remboursement n’est effectué 😡😡😡

Some elevators are out of service, which causes long wait times.

EXCELLENT 11 NIGHT STAY!  GREAT LOCATION, PROFESSIONAL AND COURTEOUS STAFF, AMAZING FOOD, CLEAN AND SPACIOUS ROOOMS.  HIGHLY RECOMMEND STAYING AT PULLMAN CAPE TOWN CITY CENTRE!