I was booked for a week but I only stayed 2 nights and left after being moved through three unacceptable rooms. The first had no bathroom door handle and a TV bracket on the wall … with no TV. The second had visible black mould throughout the room. The third, on the fourth floor, had no shower door making the bathroom wet and slippy. Also a window that opened fully with no safety restraints, we were on the 4th floor. The bed in the room was uncomfortable, the bedsheets didn’t fit they kept popping off. The metal bed frame was very sharp on the corner it cut my partner’s leg open. Despite being told to come to reception at 12 both days for a new safe, clean room no move happened at this point I decided to book a new hotel out of pocket. I requested a refund for the 5 nights unstayed and got denied. This has got to be the worst hotel I have ever stayed in pure filth, unsafe and poorly maintained.
I was booked for a week but I only stayed 2 nights and left after being moved through three unacceptable rooms. The first had no bathroom door handle and a TV bracket on the wall … with no TV. The second had visible black mould throughout the room. The third, on the fourth floor, had no shower door making the bathroom wet and slippy. Also a window that opened fully with no safety restraints, we were on the 4th floor. The bed in the room was uncomfortable, the bedsheets didn’t fit they kept popping off. The metal bed frame was very sharp on the corner it cut my partner’s leg open. Despite being told to come to reception at 12 both days for a new safe, clean room no move happened at this point I decided to book a new hotel out of pocket. I requested a refund for the 5 nights unstayed and got denied. This has got to be the worst hotel I have ever stayed in pure filth, unsafe and poorly maintained.
